LCTS, Inc.

What LCTS, Inc. does

LCTS, Inc. (Lincoln County Transportation Service, Inc.) is a 501(c)(3) non-profit public transportation provider operating primarily in Lincoln County, Montana, with connectivity to surrounding counties and the Flathead area. The organization runs a demand/response service using a fleet of 8 vehicles, including 4 ten-passenger buses with wheelchair lifts (4 wheelchair stations per bus), 1 Braun Dodge van with a wheelchair ramp, and 2 standard vans. Service operates Monday through Friday from 8:00 a.m. to 4:00 p.m., with 24-hour advance reservations accepted via a toll-free telephone line and voicemail available 24/7. Approximately 60-90% of trips serve medical purposes, with another 20% serving essential shopping, and the organization is a Medicaid provider covering medical transportation costs for eligible recipients.

The company's core customer segments are seniors (65 and over, representing ~15.2% of county population), disabled individuals (including wheelchair-bound passengers), and economically disadvantaged residents of Lincoln County, which has a median income of $26,754 and a population of approximately 21,895 spread across 3,575 square miles. LCTS coordinates regularly with dialysis centers in Libby and Kalispell, local hospitals, regional medical facilities (including Logan Health in Kalispell as a stated expansion target), assisted living facilities, and social service agencies such as Adult Protective Services. The organization also connects passengers with regional transit partners including the Bus service in Kalispell to Missoula, Mountainclimber travel services, and the Eureka airport shuttle.

LCTS generates revenue through a combination of Medicaid reimbursements for eligible medical trips and nominal fares for non-Medicaid services, with additional oversight and likely funding from the Montana Department of Transportation through quarterly reporting. The organization is led by Transit Coordinator Ona Steward, with a five-member Board of Directors (Mary K. Huntsberger as President as of February 2024). Marketing is conducted through local newspapers, television, bulletin board flyers, business cards, and participation in community events like the Local Health Fair, supplemented by referral relationships with healthcare providers and social service agencies.

Name

LCTS, Inc.

Legal name

Lincoln County Transportation Service, Inc.

Website

https://lcts2ride.com

Company type

Private

Operating status

Operating

Short description

Lincoln County Transportation Service, Inc. (LCTS) is a 501(c)(3) non-profit providing wheelchair-accessible, demand-response public transportation to seniors, disabled, and disadvantaged residents of Lincoln County, Montana and surrounding areas, with 60-90% of trips serving medical purposes as a Medicaid provider.

Ownership category

akta.pro rank

Product category

Public Transportation Services

NAICS

Special Needs Transportation (485991), Other Transit and Ground Passenger Transportation (48599)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) Providers (TLAFAKAB)

akta.pro secondary industries

Special Needs & Senior Transportation Services (TLAFAKAI), Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC)

Keywords

• Public transportation services
• Wheelchair accessible transit
• Non-emergency medical transport
• Demand response transit
• Rural public transit

Headquarters

HQ city

Libby

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Medicaid Transportation Services: LCTS is a Medicaid provider that covers costs for medical trips only for eligible Medicaid Travel recipients.
2. Nominal Fare Transportation: Transportation provided to Lincoln County residents at a nominal charge for non-Medicaid eligible trips including shopping, outings, and other services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

LCTS, Inc. provides non-emergency public transportation services for residents of Lincoln County, Montana, using a demand/response model with a fleet of 8 wheelchair-accessible vehicles. Services include medical transportation (60-90% of trips), essential shopping, and connectivity to regional transport networks, with costs covered by Medicaid for eligible recipients and a nominal charge for non-Medicaid trips.

Product overview

LCTS, Inc. is a single, unified demand/response public transit service offering wheelchair-accessible transportation throughout Lincoln County, Montana. The company operates a fleet of 8 vehicles (4 ten-passenger buses with wheelchair lifts, 1 Braun Dodge van with wheelchair ramp, and 2 standard vans) providing Medicaid-covered medical transportation, essential shopping trips, and general transit services. The core offering is a coordinated transportation network that connects passengers with medical facilities in Libby, Kalispell, and Flathead County, with approximately 60-90% of ridership serving medical purposes. The company operates Monday through Friday from 8:00 a.m. to 4:00 p.m. and requires 24-hour advance notice for ride requests.

Differentiator

Problem solved

Functional benefit

Products and services

• Demand/Response Transportation Service On-demand public transit service operating within Lincoln County and to surrounding areas including Flathead County. Clients request rides with 24-hour advance notice; medical emergencies are excluded from the notice requirement. Door-to-door service is provided when roads allow, with vehicles equipped with wheelchair lifts and ramps.
• Medical Transportation Transportation to medical appointments, including dialysis services in Libby and Kalispell (multiple times weekly), hospital visits to Libby Care Center, Whitefish hospital, and Kalispell hospital (Logan Health). Approximately 60-90% of all trips serve medical purposes.
• Medicaid-Covered Transportation Medicaid provider service covering costs for medical trips only. Eligible clients receive transportation to medical appointments at no personal cost when Medicaid Travel coverage applies.
• Wheelchair-Accessible Transit Fleet of 4 ten-passenger buses with wheelchair lifts (4 wheelchair stations per bus) and 1 Braun Dodge van with wheelchair ramp. Accommodates wheelchair-bound passengers and those requiring mobility-assisted devices or caregivers.
• Essential Shopping Transportation Transportation to essential shopping destinations including pharmacies and groceries. Approximately 20% of trips serve essential shopping needs, with the remainder for nutrition, education, employment, and social/recreational purposes.

Quantifiable outcome

• 60-90% of all trips are for medical purposes
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Bus service in Kalispell (to Missoula)coreChannel Partner/ Reseller/ DistributorLCTS connects passengers with the Bus service in Kalispell that travels to Missoula, extending transportation reach beyond Lincoln County boundaries.
• Mountainclimber (Kalispell)minorChannel Partner/ Reseller/ DistributorLCTS connects passengers with Mountainclimber travel services in Kalispell for regional transportation needs.
• Eureka airport shuttleminorChannel Partner/ Reseller/ DistributorLCTS connects passengers with Eureka airport shuttle service for air travel connectivity.
• Libby Care Center of CascadiacoreStrategic or Co-development PartnerRegular transportation coordination with Libby Care Center of Cascadia for resident transportation needs. The Care Center has its own private vehicles but utilizes LCTS when needed.
• Home away from home assisted livingcoreStrategic or Co-development PartnerOngoing transportation coordination with assisted living facility for resident medical appointments and essential services.
• Green Meadow ManorcoreStrategic or Co-development PartnerTransportation coordination with nursing home facility for resident transportation needs.
• Local hospital (Libby), Whitefish hospital, Kalispell hospitalcoreStrategic or Co-development PartnerLCTS coordinates with all local and regional hospitals including Libby Care Center, Whitefish hospital, and Kalispell hospital to transport patients for appointments and procedures.
• Dialysis centers (Libby and Kalispell)coreStrategic or Co-development PartnerOne of the most consistent transportation routes; LCTS provides dialysis transportation several times per week to both Libby and Kalispell dialysis facilities.
• Adult Protective ServicesminorStrategic or Co-development PartnerLCTS meets regularly with Adult Protective Services to coordinate transportation for protected individuals.
• Montana Department of TransportationcoreOthersLCTS submits quarterly reports to the Montana Department of Transportation and operates under their oversight as a transportation provider.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Emerging players

• Uber Health: Healthcare-focused arm of Uber offering non-emergency medical rides for health systems and Medicaid plans. Competes for the same senior/disabled/medical-trip demand LCTS serves, particularly in under-served rural and suburban markets.
• Ride Health: Tech-enabled NEMT coordination platform that partners with health plans, hospitals, and transportation providers to manage medical trips. Comparable to LCTS on the medical-trip mission but with a software-led approach.

Broad incumbents

• MTM (Medical Transportation Management): Major NEMT broker managing Medicaid and managed-care transportation across multiple states. Operates in the same Medicaid NEMT space as LCTS, focusing on coordinating qualified transport providers for medical trips.
• Veyo: Technology-driven NEMT broker working with state Medicaid programs. Operates in the same regulated Medicaid NEMT category as LCTS but uses a digital platform to dispatch rides, in contrast to LCTS's manual dispatch model.
• Modivcare: Large national non-emergency medical transportation (NEMT) broker and provider that contracts with state Medicaid programs. Comparable to LCTS as a Medicaid NEMT provider, but operating at a vastly larger national scale.
• Southeastrans: NEMT broker managing Medicaid transportation for state agencies and managed-care plans. Directly comparable mission to LCTS as a Medicaid transportation provider, though at much larger regional scale.
• LogistiCare (now part of Modivcare): Historic NEMT broker now operating under Modivcare, managing Medicaid and managed-care transportation. Serves the same medical-trip population as LCTS but at scale across multiple states.

Regional players

• Safety-Kleen / Local Rural Transit Operators: Generic category of small rural public transit and human-services transportation agencies (e.g., tribal, county, and 5311-funded providers) that operate demand-response and NEMT services in rural counties — the closest structural analog to LCTS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/lcts2ride

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LCTS, Inc.