Stax Payments

What Stax Payments does

Stax Payments, Inc. is a privately held payment technology company founded in 2016 and headquartered in Orlando, Florida. The company provides integrated payment processing, recurring billing, and compliant surcharging solutions through a platform-plus-modules architecture. Core products include Stax Pay (payment processing), Stax Connect (embedded payments for SaaS platforms), Stax Bill (subscription billing), Stax Processing (core acquiring infrastructure), and CardX by Stax (compliant surcharging programs). The company also offers add-on modules covering equipment, lending, mobile payments, e-commerce, invoicing, in-person payments, and white-label processing.

The company operates a dual go-to-market motion combining direct enterprise sales for larger accounts with self-serve portals for SMBs, supplemented by a SaaS platform channel (Stax Connect) that embeds payments via API and white-label arrangements. Payment processing is delivered through ISO/MSP registrations with three bank sponsors: Fifth Third Bank, Pinnacle Bank/Synovus Bank, and Elavon (a U.S. Bancorp subsidiary). The company serves three customer tiers: small and medium-sized businesses (primary), SaaS platforms and software companies (primary), and large enterprise accounts (secondary). Pricing is quote-based and transaction-tiered, with rates customized to processing volume and industry rather than publicly disclosed.

Revenue is generated primarily through transaction-based payment processing fees, supplemented by subscription/recurring billing revenue from Stax Bill, licensing and royalty economics from embedded payments partnerships, and transaction fees from surcharge programs. In 2026 the company underwent a full executive leadership refresh, appointing John Cimba as CEO alongside new CCO (Andrew Monroe), COO (David Winters), and CTO (VJ LeBlanc) hires, and retaining CMO Jenn Reichenbacher. The company is privately held with no disclosed institutional investors, funding rounds, revenue figures, or headcount in the available data.

Name

Stax Payments

Legal name

Stax Payments, Inc.

Website

https://fattmerchant.com

Company type

Private

Founded year

2016

Operating status

Operating

Short description

Stax Payments is a privately held Orlando-based payment technology company providing integrated payment processing, subscription billing, embedded payments, and compliant surcharging solutions for SMBs, SaaS platforms, and enterprises via its Stax Pay, Stax Connect, Stax Bill, and CardX product suite.

Ownership category

akta.pro rank

Product category

Payment Processing

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Sales Financing (52222)

SIC

Short-Term Business Credit Institutions (6153)

akta.pro primary industry

Smart Routing, Cascading & Payment Optimization (FSAMACAJ)

akta.pro secondary industry

Recurring Billing, Subscriptions & Tokenized Payments (CRAFALAH)

Keywords

• Payment processing services
• Subscription billing platform
• Embedded payments solutions
• Compliant surcharging programs
• Recurring billing software

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations

Revenue model

1. Payment Processing: Transaction-based payment processing fees charged to merchants for processing credit/debit card transactions. Revenue generated through interchange fees and processing markups.
2. Subscription Billing Services: Recurring subscription billing platform (Stax Bill) providing automated billing management for businesses to collect recurring payments from customers.
3. Embedded Payments (Stax Connect): Revenue opportunities for software platforms through embedded payments, with multiple partnership models including white-label arrangements.
4. Surcharge Programs (CardX): Compliant surcharging programs allowing merchants to pass on credit card processing fees, generating revenue through program management and compliance services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Stax Payments is a payment technology company that provides integrated payment processing, recurring billing, and compliant surcharging solutions for businesses and software platforms. The company offers a suite of payment solutions including Stax Pay for core payment processing, Stax Bill for subscription billing, Stax Connect for embedded payments within SaaS platforms, and CardX for compliant surcharging programs.

Product overview

Stax Payments offers a platform-plus-modules architecture providing integrated payment and recurring billing solutions. The core products include Stax Pay (payment processing), Stax Connect (embedded payments for SaaS platforms), Stax Bill (subscription billing), Stax Processing (processing infrastructure), and CardX by Stax (surcharging). Additional capability modules include surcharge management, equipment, lending, mobile payments, e-commerce, invoicing, in-person payments, embedded payments, and white-label options. The platform serves software platforms, small businesses, and large businesses through simplified, industry-leading integrated payment and recurring billing solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Stax Pay: Payment processing platform for businesses featuring an all-in-one platform, transparent pricing, and real customer support.
• Stax Connect
• Stax Bill
• Stax Processing
• CardX by Stax

Products and services

• Stax Pay

Quantifiable outcome

• Reclaim time through automated billing processes
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• SeraminorStrategic or Co-development PartnerSera partnered with Stax to drive growth and client satisfaction. Case study demonstrates how field service companies can leverage Stax payment solutions for business growth.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Emerging players

• Chargebee: Chargebee offers subscription billing, revenue recognition, and recurring payment management for SaaS and subscription businesses. It is comparable to Stax Bill as a competing subscription billing platform with overlapping features.
• Recurly: Recurly is a subscription billing and management platform with automated recurring billing, dunning, and revenue recognition. It is directly comparable to Stax Bill as a standalone subscription billing solution for SaaS and subscription merchants.
• Spreedly: Spreedly is a payments orchestration platform enabling platforms and SaaS companies to manage multiple payment gateways and processors through a single API. It is comparable to Stax Connect on platform integration flexibility but at a different layer of the stack.

Broad incumbents

• Stripe: Stripe is a global payments platform offering payment processing, Stripe Connect (embedded payments for SaaS), and Stripe Billing (subscription billing). It is directly comparable to Stax across all four of Stax's core product lines and represents the dominant scale competitor in the embedded payments category.
• Adyen: Adyen is a global payment processing platform serving enterprise merchants and platforms with unified online, in-person, and platform payments. It overlaps with Stax Connect on the platform/embedded payments use case at the enterprise tier.
• Square (Block): Square provides integrated payment processing, POS hardware, software add-ons (Square Banking, Square Appointments), and embedded payments via Square APIs targeting SMBs. It is the most direct comparable to Stax Pay across the SMB merchant segment.

Direct peers

• Toast: Toast is a vertical SaaS platform for restaurants with deeply embedded payment processing. It is highly comparable to Stax Connect's embedded-payments-in-SaaS thesis and to Stax Pay's all-in-one SMB payments positioning, though in a different vertical.
• Heartland Payment Systems (Global Payments): Heartland is a large ISO-style payment processor serving SMBs with integrated processing, POS, and payroll. It is comparable to Stax as a competing merchant services provider targeting similar SMB segments with full-service processing.
• Finix: Finix is a payments infrastructure provider enabling SaaS platforms and marketplaces to embed payment processing with flexible monetization models. It is the closest direct competitor to Stax Connect on embedded payments for software platforms.
• North American Bancard: North American Bancard is a privately held payment processing ISO serving SMBs with similar sponsor-bank partnership models. It competes head-to-head with Stax Pay in the SMB merchant services segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/staxpayments
• LinkedInlinkedin.com/company/staxpayments

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stax Payments