Town of West Warwick

What Town of West Warwick does

The Town of West Warwick is a municipal government entity incorporated in 1913 as the youngest town in Rhode Island, situated in Kent County along the Pawtuxet River. It operates under a council-manager form of governance with Town Manager Mark A. Knott (Col. Ret.) serving as chief administrative officer, delivering a comprehensive portfolio of municipal services to 31,151 residents across 14,350 households within a 7.93 square mile jurisdiction. Core services span public safety (Police, Fire, Emergency Management with CodeRED/OnSolve notifications), public works (sanitation, recycling, yard waste), recreational programming (Civic Center, Benny Magiera Ice Rink, Thomas A. Lamb Memorial Field House, Arctic Gazebo summer concerts, Riverpoint Park and Riverwalk), administrative services (vital records, business licenses, permits, tax administration), planning and economic development, and community services (Library, Senior Center, School Department). The town's technology infrastructure is built on a multi-vendor SaaS stack including Permitium for online vital records, Viewpoint Cloud and OpenGov for permitting and planning, AxisGIS for interactive mapping, SearchIQS for land evidence and fraud alerts, Municode for code publishing, and Prism for street-light outage reporting, with WCAG 2.0 AA accessibility compliance. The organization is publicly accountable to its residents through elected Town Council representation rather than commercial ownership. Revenue is derived primarily from property taxes, state aid, and transactional municipal fees (e.g., $22-$25 per vital record copy, $1.50 per recorded-document page), but consolidated budget figures are not publicly disclosed; back-office functions such as pension administration were transferred to the statewide Employees Retirement System of Rhode Island effective July 1, 2022.

Name

Town of West Warwick

Legal name

Town of West Warwick

Website

https://westwarwickri.gov

Company type

Private

Founded year

1913

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of West Warwick is a Rhode Island municipal government serving 31,151 residents across 7.93 square miles with public safety, public works, permitting, vital records, recreation, and planning services delivered via Town Hall and online portals.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)

SIC

Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Wastewater Treatment Plant (WWTP) Operations & Maintenance (BPALAMAB)

Keywords

• Municipal government services
• Vital records administration
• Public safety services
• Recreational facility programs
• Permitting and licensing

Headquarters

HQ city

West Warwick

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

The Town of West Warwick is a municipal government entity that delivers administrative, public safety, recreational, and community services to its 31,151 residents and local businesses. Core offerings include vital records issuance (birth, marriage, death certificates), business licensing and permitting, public works (sanitation, recycling, yard waste), emergency notifications via CodeRED, planning and economic development services, and operation of community facilities such as the Civic Center, Benny Magiera Ice Rink, and Riverpoint Park.

Product overview

The Town of West Warwick provides a comprehensive portfolio of municipal government services through its official website. These services span recreation (Civic Center programs, ice rink, field house, summer concert series, parks), public works (sanitation, recycling, yard waste), administrative services (vital records, business licenses, permits), planning and economic development, and emergency notifications. The town operates facilities including the Benny Magiera Ice Rink, Thomas A. Lamb Memorial Field House, and Riverpoint Park with riverwalk and bike path. The portfolio is delivered through a combination of in-person services at Town Hall and online portals for convenience.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Emergency notifications via CodeRED system for weather, emergencies, and events
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature5 records

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Others

• OpenGov: GovTech vendor whose planning application portal West Warwick uses for land development, subdivision, and variance submissions — a third-party platform provider whose product design directly shapes the Town's digital permitting experience.

Direct peers

• Town of Coventry, RI: Adjacent Kent County town with a similar residential-suburban profile, comparable population scale (~35,000), and an overlapping set of municipal service departments relevant to West Warwick.
• Town of Lincoln, RI: Northern Rhode Island town of similar size providing parallel municipal services; shares the same state-level regulatory and ERSRI pension environment as West Warwick.
• Town of North Kingstown, RI: Washington County town of comparable population scale operating under a similar council-manager form of government with a parallel mix of public works, recreation, planning, and emergency management functions.
• Town of Johnston, RI: Providence-area suburban town with comparable population, council-manager governance, and overlapping departmental structure including DPW, parks and recreation, and town clerk services.
• Town of Smithfield, RI: Providence County town with comparable population and a similar mix of residential and light-industrial land use, providing a peer reference point for economic development and zoning administration.
• Town of Warwick, RI: Largest municipality in Rhode Island and the parent town from which West Warwick split in 1913. Provides a comparable full suite of municipal services (public works, recreation, planning, public safety) to a residential population in the same state regulatory environment.
• City of East Providence, RI: Providence-area city of similar population scale (~47,000) operating comparable municipal services and sharing the same Rhode Island regulatory, pension (ERSRI), and emergency management frameworks as West Warwick.
• City of Cranston, RI: Second-largest city in Rhode Island with comparable council-manager governance and a similarly diversified municipal service portfolio including public works, parks and recreation, permitting, and emergency management.
• City of Pawtucket, RI: Historic mill-city neighbor sharing West Warwick's Pawtuxet River watershed heritage and similar legacy infrastructure profile; provides a comparable operating model for municipal services in an older industrial footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@westwarwicktowncouncil2067
• LinkedInlinkedin.com/company/town-of-west-warwick-ri

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of West Warwick