Reach Community Projects

Name

Reach Community Projects

Legal name

Reach Community Projects

Website

https://reachcp.org.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Charitable Community Support Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Community Food Services (624210), Emergency and Other Relief Services (624230), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Financial Assistance & Benefits Navigation Services (BPAGAEAK)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Community Centers & Neighborhood Support Services (BPAGAEAL), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Debt advice services
• Financial hardship support
• Emergency food aid
• Benefits assistance
• Community charity services

Headquarters

HQ city

Haverhill

HQ country

United Kingdom

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and grants: Reach Community Projects funds its operations primarily through donations from the public and grants from charitable foundations and local authority schemes. Total income last year is stated as £719,978, composed of donations and grants. Additional grant-funded assistance to clients includes Household Support Grant, Newmarket Charitable COL grants, Suffolk Household Fund, Shopping Vouchers, Utility Vouchers, and Acts 435.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Reach Community Projects is a registered charity delivering free face-to-face and remote support to individuals and families in financial hardship across Haverhill and Newmarket, Suffolk. Core services comprise Debt and Budgeting Advice, Benefits form-filling assistance, Emergency Food Parcels, and Housing/Eviction Support, supplemented by Welcome Space drop-in sessions, a Money Mentor financial literacy programme in schools and prisons, a Community Connector befriending service, and a volunteer-led Community Empowerment Collective for advocacy.

Product overview

Reach Community Projects (REACH) is a charitable community support organisation offering free advice and assistance to people facing financial hardship in Haverhill and surrounding areas. The core services include Debt and Budgeting Advice, Benefits Assistance, Emergency Food Parcels, and Housing and Eviction Support, all delivered through trained advisers. The organisation operates Welcome Spaces as drop-in centres across five locations and provides Self Help Resources including factsheets on budgeting, benefits, disability claims, and pension credit. Additional programmes include Financial Literacy Education delivered in schools and prisons by a dedicated Money Mentor, a Community Connector service linking clients to social activities, and a Community Empowerment Collective for advocacy campaigns. Services are accessible via phone (0800 009 6710), email, and face-to-face appointments.

Differentiator

Problem solved

Functional benefit

Products and services

• Debt and Budgeting Advice Free, confidential debt and budgeting advice delivered face-to-face by trained advisers who help clients resolve unmanageable debt through solutions such as Debt Management Plans, DROs, and bankruptcy. Intended for individuals and families in Haverhill and surrounding areas struggling with money worries.
• Benefits Assistance Free advice and form-filling support for benefits including Attendance Allowance, Personal Independence Payments, Disability Living Allowance, Universal Credit, Carer's Allowance, Pension Credit, and Council Tax Reduction. Intended for individuals unsure of their benefit entitlements or needing help completing complex application forms.
• Emergency Food Parcels Free emergency canned food provision for individuals and families in food crisis. Arranged by phone, with same-day delivery guaranteed for calls received before 1pm.
• Housing and Eviction Support Free support for individuals facing eviction or homelessness, including Homelink applications, rent arrears advice, and advocacy. Intended for tenants at risk of losing their home in the Haverhill and Newmarket areas.
• Welcome Spaces Walk-in drop-in advice sessions operating Monday–Friday, 2–4pm, across five Haverhill locations, providing free access to advisers for benefits checks, financial guidance, council tax reductions, pensioner benefits, utility reductions, and emergency food collection. No booking required.
• Financial Literacy Education (Money Mentor) Free financial skills teaching delivered by a dedicated Money Mentor to people aged 6 to 100, primarily in Haverhill primary and secondary schools (Years 1, 6, and 10) and youth organisations. Intended to prevent future financial hardship through early intervention.
• Financial Skills Education in Prisons Financial literacy sessions delivered at Highpoint prison for men nearing release, covering bank accounts, payslips, employment, tax, National Insurance, and budgeting. Aimed at reducing reoffending risk and post-release financial hardship.
• Self Help Resources Online library of factsheets covering budgeting, benefits (disability, children, pension credit, universal credit), debt management, redundancy, enforcement agents, and setting up email addresses. Freely accessible to enable self-serve for less complex issues.
• Community Connector Befriending and signposting service that connects clients to local social activities and over 30 partner organisations to prevent relapse into crisis and support mental health and wellbeing.
• Professional Referral Service Formal referral pathway enabling social services, GPs, social prescribers, and other agencies to refer clients directly into REACH's debt, benefits, food, and housing services via a downloadable referral form.
• Newmarket Outreach Services Full REACH service delivered from Newmarket Racing Centre 3 days per week, covering debt, budgeting, benefits, housing, and threatened eviction support for residents of the Newmarket area.
• Community Empowerment Collective

Quantifiable outcome

• £4.02 of impact returned per £1 donated
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• Newmarket Volunteer Network CentrecoreStrategic or Co-development PartnerReach partners with the Newmarket Volunteer Network Centre, which initially hosted Reach's Outreach Advisor in their office before the service expanded to the Newmarket Racing Centre. The centre provides a base for Reach's adviser who serves the Newmarket community with debt, budgeting, benefits, and housing support 3 days per week.
• Newmarket Open DoorcoreStrategic or Co-development PartnerNewmarket Open Door runs a foodbank in Newmarket. Reach collaborates with Open Door to provide holistic support — addressing the root causes of financial hardship (debt) that lead clients to foodbanks, creating a referral and support pathway between the two organisations.
• LifeLinksupportingStrategic or Co-development PartnerReach partners with LifeLink to provide improved access to mental health and wellbeing support for clients. LifeLink is referenced as a local mental health and wellbeing charity that Reach connects clients with as part of its holistic support model.
• Community Connector partner organisations (30+ local groups)supportingStrategic or Co-development PartnerReach's Community Connector, Elaine, has built relationships with over 30 local organisations in Haverhill and surrounding villages including Open Mind, The Link, Restore, Hope Creative, Men's Shed, and Next Door Coffee Shop. These partnerships enable clients to be introduced to social activities and support tailored to their needs.
• ONE HaverhillcoreStrategic or Co-development PartnerONE Haverhill is a local partnership chaired by Reach's CEO Henry Wilson. It drives change for a flourishing Haverhill for businesses and residents. Reach participates in its Health and Wellbeing Sub-Group alongside the West Suffolk Alliance.
• Suffolk County CouncilsupportingStrategic or Co-development PartnerReach participates in the Tackling Poverty Sub-Group run by Suffolk County Council, which brings together organisations to discuss issues driving poverty and find collective solutions. Reach has also been invited to address Suffolk County Council District meetings.
• West Suffolk Council / West Suffolk AlliancecoreStrategic or Co-development PartnerReach co-founded the West Suffolk Poverty Alliance with West Suffolk Council, which works to localise discussions around poverty drivers and create collective advocacy opportunities. Reach also participates in the ONE Haverhill Health and Wellbeing Sub-Group run by the West Suffolk Alliance and the Mental Health Action Group, where a priority initiative is the Wellbeing Hub in Haverhill (launched 2026).
• Community Action SuffolksupportingStrategic or Co-development PartnerReach participates in the Suffolk Food Partnership, run by Community Action Suffolk, which aims to make Suffolk a sustainable food place.
• Trussell TrustcoreStrategic or Co-development PartnerReach is part of the Trussell Trust network and has partnered with the Trussell Trust on community organising and local mobilising. Through this partnership, Reach's Engagement and Advocacy Lead Saffron Carter participates in Trussell Trust campaigns including the Guarantee Our Essentials campaign, and contributed evidence to the APPG on Ending the Need for Food Banks. Reach is also audited annually by the Trussell Trust.
• Hubb Church (Hubb Digital Ltd)supportingTechnology or IntegrationReach's website and digital infrastructure (Web Office, donor management via Donorfy) is built and hosted by Hubb Church (Hubb Digital Ltd), a technology platform provider for churches and charities. The website operates on the Hubb.Church platform.
• West Suffolk Poverty AlliancecoreStrategic or Co-development PartnerCo-founded by Reach and West Suffolk Council, the West Suffolk Poverty Alliance brings together local organisations to address poverty drivers and advocate collectively for change at the local level.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Advice UK: Membership body supporting independent advice charities across the UK — overlapping in target beneficiaries (people in financial hardship) and service philosophy, but as a broader infrastructure and training provider rather than direct client service.
• Money Advice Trust: Charity that delivers National Debtline and Business Debtline and trains debt advisers; comparable in regulated debt advice focus but serves a national rather than local audience.

Direct peers

• Citizens Advice: National charity providing free, independent debt, benefits, housing, and consumer advice — directly overlapping Reach's core service mix but at significantly larger scale across England and Wales.
• StepChange Debt Charity: UK's leading specialist debt advice charity offering DMPs, DROs, and budgeting support; a direct comparable to Reach's regulated debt advice service with a much larger national footprint.
• Community Money Advice: Network of local, FCA-compliant debt advice centres that audits and supports Reach's debt service; operates a similar locally-embedded, volunteer-driven advice model across the UK.
• Christians Against Poverty (CAP): Charity delivering free debt counselling, benefits advice, and money coaching through local church partnerships — closely comparable relational model to Reach's Haverhill-based service.

Emerging players

• Trussell Trust: UK foodbank network and anti-poverty advocacy charity that already partners with Reach; comparable in mission around emergency food aid and systemic change, but operates at far greater scale.
• Turn2Us: National charity helping people access benefits and grants through online tools and calculators — directly comparable to Reach's benefits navigation service but with a national, digital-first delivery model.
• Independent Food Aid Network (IFAN): UK umbrella for independent food banks including emergency food parcel distribution and anti-poverty advocacy — directly comparable to Reach's emergency food parcel and campaigning work.

Regional players

• Suffolk Community Foundation: Regional grantmaker and community funder covering Suffolk — operates in the same geography and overlapping donor/partnership ecosystem as Reach, but funds rather than directly delivers frontline services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC-EBDOrKQAjE1hIds5mQawQ
• Facebookfacebook.com/ReachHaverhill
• Instagraminstagram.com/reachhaverhill
• LinkedInlinkedin.com/company/reach-community-projects

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reach Community Projects