Restoration Relief, Inc.

What Restoration Relief, Inc. does

Restoration Relief, Inc. is a privately held disaster restoration company headquartered in Ephrata, Pennsylvania, founded in 2011 to serve residential and commercial customers across South Central Pennsylvania, Northern Maryland, and Northern Delaware. The company delivers a full suite of restoration services — water damage restoration, fire damage restoration, storm damage repair, mold remediation, content and structure cleaning, biohazard cleanup, and emergency board-up — through a team of 50+ IICRC-certified technicians dispatched from offices in Ephrata, Lancaster County, and York County. A 24/7 emergency response line (855-673-5433) anchors customer acquisition, with insurance-company coordination and community reputation serving as the primary demand channels.

The underlying technology stack is conventional restoration-industry equipment and protocols: industrial-grade water extraction systems, structural drying equipment, moisture detection tools, HEPA filtration, and biohazard cleanup procedures. The principal proprietary asset is an Emergency Response Program mobile app for commercial clients that stores facility details, emergency contacts, response protocols, insurance documents, and property maps. IICRC firm certification and COSTARS Approved Supplier status provide regulatory and procurement credibility.

The business model is project-based professional services billed per incident, with pricing determined by damage assessment and typically settled via insurance claims. Customer segments span individual homeowners (long-tail residential), government and education accounts (e.g., School District of Lancaster), property management firms (e.g., Annamar Associates), and targeted verticals including healthcare, education, hospitality, and property management. No funding rounds, M&A activity, or external institutional ownership is disclosed; the company appears to be founder/management-owned.

Name

Restoration Relief, Inc.

Legal name

Restoration Relief

Website

https://restorationrelief.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Restoration Relief, Inc. is a privately held disaster restoration company headquartered in Ephrata, PA, providing 24/7 water, fire, storm, mold, biohazard, and board-up services to residential and commercial customers across South Central Pennsylvania, Northern Maryland, and Northern Delaware.

Ownership category

akta.pro rank

Product category

Property Restoration Services

NAICS

Remediation Services (56291)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Disaster Recovery & Restoration General Contracting (IMAFAAAJ)

akta.pro secondary industries

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Emergency restoration & storm response services (rapid rebuild, mutual aid contractors) (EUADAKAI)

Keywords

• Disaster restoration services
• Water damage restoration
• Fire damage restoration
• Mold remediation services
• Emergency board-up services

Headquarters

HQ city

Ephrata

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Emergency Restoration Services: One-time professional services billed per incident for disaster recovery, including water damage, fire damage, storm damage, mold remediation, biohazard cleanup, and board-up services. Revenue generated through direct customer payment and insurance claim settlements.
2. Commercial Restoration Services: Comprehensive disaster recovery services for commercial clients including healthcare facilities, office buildings, schools, and property management companies. May include ongoing service agreements and priority response programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Restoration Relief provides 24/7 residential and commercial disaster restoration services across South Central Pennsylvania, Northern Maryland, and Northern Delaware. The company's core offerings include water damage restoration, fire damage restoration, storm damage repair, mold remediation, content and structure cleaning, biohazard cleanup, and emergency board-up services delivered by 50+ IICRC-certified technicians. Services are quote-based per incident and coordinated directly with insurance companies and adjusters.

Product overview

Restoration Relief, Inc. provides a comprehensive suite of disaster recovery services as a single unified offering rather than a modular platform. The core portfolio consists of seven residential and commercial restoration services: Water Damage Restoration, Fire Damage Restoration, Storm Damage Repair, Mold Remediation Services, Content & Structure Cleaning, Biohazard Cleanup, and Emergency Board-Up Services. All seven services are available both individually and as part of Commercial Restoration Services for business customers. An add-on Emergency Response Program (with companion mobile app) is offered to commercial clients for disaster preparedness planning. The company operates as a single-service-line provider with services delivered through a team of 50+ IICRC-certified technicians across South Central Pennsylvania, Northern Maryland, and Northern Delaware.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Emergency water damage response and complete restoration services using moisture detection equipment, industrial water extraction, and structural drying techniques to prevent mold growth. Available for residential and commercial properties across South Central PA, Northern MD, and Northern DE.
• Fire Damage Restoration Comprehensive fire damage restoration including emergency board-up, debris removal, smoke and soot cleaning, odor elimination, content restoration, and complete property reconstruction for residential and commercial customers.
• Storm Damage Repair Rapid storm damage response including roof repair, basement flooding remediation, window and door restoration, siding repair, ice dam removal, and structural repairs after severe weather events.
• Mold Remediation Services Certified mold removal and prevention services using advanced detection equipment, professional containment systems, HEPA filtration, and remediation strategies to restore healthy environments in residential and commercial properties.
• Content & Structure Cleaning Specialized restoration and cleaning services for personal belongings and building structures, including content pack-out, specialized cleaning, and professional sealant application following disaster events.
• Biohazard Cleanup Professional biohazard remediation services handling sensitive situations with dignity, including blood cleanup, decontamination, regulatory-compliant disposal, and property restoration.
• Emergency Board-Up Services Rapid property securing services including emergency board-up of windows and doors, roof tarping, safety assessment, damage documentation, and insurance coordination to stabilize properties after disaster events.
• Commercial Restoration Services Business-focused disaster recovery services including water, fire, storm, and mold remediation for healthcare facilities, office buildings, retirement communities, banks, schools, property management, and hospitality businesses. Includes an Emergency Response Program with a customized mobile app for preparedness planning.

Quantifiable outcome

• 50+ certified technicians and specialists available for disaster response
• +1 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Water Street MissioncoreStrategic or Co-development PartnerCommunity partnership with Water Street Mission in Lancaster. Featured in Fig Magazine for the partnership. Restoration Relief supports this local organization as part of their community outreach and giving back to the communities they serve.
• COSTARS (Pennsylvania Cooperative Purchasing Program)coreOthersCOSTARS-approved supplier status allows Pennsylvania schools, municipalities, government agencies, and eligible nonprofit organizations to procure professional restoration services through pre-approved vendor status. Streamlines procurement process for public sector customers.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Emerging players

• AdvantaClean: Growing national franchise focused on water damage, mold remediation, and air quality services. Comparable residential and light-commercial positioning with franchise-driven local competition in regional markets.

Broad incumbents

• Cotton Global Disaster Solutions: National full-service disaster restoration and reconstruction company serving commercial and residential customers. Comparable end-to-end restoration offering from emergency mitigation through reconstruction.
• BMS Cat (BMS CAT Inc.): Large commercial-focused disaster restoration firm with national coverage specializing in large-loss commercial and industrial restoration. Overlaps with Restoration Relief's commercial segment, particularly healthcare and institutional accounts.
• SERVPRO: The largest national disaster restoration franchise network offering water, fire, mold, and biohazard services. Directly comparable service categories and customer base; Restoration Relief competes against local SERVPRO franchisees in its Mid-Atlantic service area.

Regional players

• Beltmann Group (Beltmann Moving & Restoration): Multi-state restoration and moving services company operating across the Eastern US, including Mid-Atlantic markets. Comparable service mix in restoration and content pack-out, though with a moving-company parent platform.
• Premier Restoration Services: Regional restoration provider serving the Mid-Atlantic and Southeastern US with water, fire, mold, and biohazard services. Closely comparable scale, geographic scope, and service portfolio to Restoration Relief.

Direct peers

• Rainbow International Restoration: Nestle Brands-backed national restoration franchise offering water, fire, and mold remediation. Same service portfolio and customer base as Restoration Relief, with national brand backing and franchisee-level local competition.
• PuroClean: National franchise system specializing in property damage remediation (water, fire, mold, biohazard). Competes head-to-head with Restoration Relief in residential and light-commercial restoration, with comparable IICRC-certified technician requirements.
• Paul Davis Restoration: National franchise network providing residential and commercial restoration, reconstruction, and emergency services. Highly comparable business model with insurance-direct relationships and 24/7 emergency response positioning.
• Servpro of Lancaster County: Local SERVPRO franchise operating within Restoration Relief's primary service territory. Most directly comparable competitor given overlapping geography, similar service mix, and shared brand playbook.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Restoration-Relief-100063768270997
• LinkedInlinkedin.com/company/restoration-relief-inc-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restoration Relief, Inc.