Stoneham Police Department

What Stoneham Police Department does

The Stoneham Police Department is the municipal law enforcement agency for the Town of Stoneham, Massachusetts, operating as a government entity under the authority of the Town Administrator and Select Board. It serves the residents and general public of Stoneham with a full range of public safety services including patrol, emergency response, criminal investigation through its Detective Bureau, traffic enforcement, firearms licensing, sex offender registry maintenance, and animal control. Beyond traditional enforcement, the department runs a community policing program that includes a Crisis Intervention Team, a School Resource Officer embedded in local schools, a Domestic Violence support unit, an At Risk Program for wandering persons, child safety seat installation and inspection, and recurring community engagement events such as Safety Night, Movie Night, and the Special Olympics Softball Game.

The department's technology footprint consists of standard municipal systems rather than proprietary platforms: it uses the Town of Stoneham's CivicPlus CivicEngage content management system for its public website, a Notify Me community notification system for alerts, and online self-service portals that allow residents to file crime reports, accident reports, public records requests, and complaint or compliment forms directly. There is no proprietary software, no mobile application, no public API, and no disclosed integrations. The site is accessibility-compliant and offers TTY support for deaf and hard-of-hearing residents.

The business model is that of a municipal agency rather than a commercial enterprise. The department does not sell services or generate user fee revenue; it is funded through Stoneham's municipal budget and local tax receipts. The go-to-market motion is community-led, centered on resident-facing services and engagement events, and the customer base is, by regulatory necessity, the entire resident population of Stoneham, as the department holds exclusive general law enforcement authority within the town's jurisdiction under Massachusetts state law.

Name

Stoneham Police Department

Legal name

Town of Stoneham

Website

https://stoneham-ma.gov

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Stoneham Police Department is the municipal law enforcement agency for the Town of Stoneham, Massachusetts. It serves Stoneham residents with patrol, emergency response, criminal investigation, community policing programs, animal control, and public safety education, funded through municipal tax receipts.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (92212)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Law enforcement services
• Emergency response
• Community policing
• Criminal investigations
• Public safety

Headquarters

HQ city

Stoneham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Government Funding: As a municipal police department, the Stoneham Police Department is funded through town taxes and municipal budget allocations. Revenue is not generated through direct user fees but through public funding mechanisms.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

The Stoneham Police Department provides municipal law enforcement and public safety services to the town of Stoneham, Massachusetts. Its core offering encompasses patrol and emergency response, criminal investigations through the Detective Bureau, community policing programs (Crime Watch, National Night Out), crisis intervention, school resource officer coverage, animal control, firearms licensing, public records, and online crime reporting. The department serves Stoneham residents, businesses, schools, and visitors as the sole municipal policing authority in the town.

Product overview

The Stoneham Police Department operates as a municipal law enforcement agency within the Town of Stoneham, MA government structure. Rather than a commercial product portfolio, the department provides public safety services to residents. The department's online presence on the town website includes various service modules: At Risk Program for wandering persons, Accident Report services, Alarm Bylaw registration, Child Safety Seat Installation/Inspection, Community Policing Events, Crisis Intervention Team, Detective Bureau services, Domestic Violence resources, Firearms Licensing, Fraud Reporting/Identity Theft reporting, Public Records/Police Report requests, School Resource Officer program, and Sex Offender Registry information. The department is listed under the municipal government's Departments section alongside other town services such as Fire, Public Works, Planning, and Library services.

Differentiator

Problem solved

Functional benefit

Products and services

• Patrol and Emergency Response Round-the-clock patrol and emergency law enforcement response for residents, businesses, and visitors in the Town of Stoneham, MA.
• Detective Bureau / Criminal Investigations Investigative unit handling criminal case follow-up and detective work for the department.
• Crisis Intervention Team (CIT) Specialized unit responding to individuals in mental health or behavioral crisis situations.
• School Resource Officer Program Assigned officers providing safety, education, and law enforcement presence within local Stoneham schools.
• Animal Control Municipal animal control services for the Town of Stoneham.
• Community Policing / Crime Watch Community-oriented policing programs and events such as Crime Watch, National Night Out, and other outreach initiatives for residents.
• Online Crime Reporting Online portal allowing residents to submit certain non-emergency crime reports and service requests.
• Public Records Requests Public records request services for residents seeking department records.
• Firearms Licensing Issuance and administration of firearms licenses and related permitting services.
• Sex Offender Registry Information Provision of sex offender registry information and related public safety resources for the community.
• At Risk Program / Wandering Persons Support Program supporting at-risk individuals, including wandering persons and domestic violence resources, in coordination with families and community partners.
• Accident Reports Processing and provision of motor vehicle accident reports for the public.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Massachusetts State Police: Statewide law enforcement agency that operates in parallel with municipal police departments across Massachusetts, providing overlapping patrol, investigative, and specialized capabilities at a broader geographic scale.
• Boston Police Department: Largest municipal police department in Massachusetts, operating under the same state law framework as Stoneham but at substantially greater scale, often used as a reference point for Massachusetts municipal policing.
• Middlesex County Sheriff's Office: County-level law enforcement body that operates alongside Stoneham-area municipal police departments in Middlesex County, providing overlapping public safety, court security, and corrections-related services at a broader geographic scope.

Direct peers

• Reading Police Department: Neighboring Middlesex County, MA municipal police department of comparable suburban town scale, offering directly comparable law enforcement, community policing, and school resource officer programs.
• Cambridge Police Department: Massachusetts municipal police department operating under the same state law framework, larger than Stoneham but directly comparable in operating model, community policing approach, and service portfolio.
• Melrose Police Department: Adjacent Middlesex County, MA municipal police department serving a similar suburban community, providing directly comparable patrol, detective, and community policing services.
• Wakefield Police Department: Adjacent Middlesex County, MA municipal police department of similar suburban scale and population to Stoneham, providing directly comparable patrol, investigative, and community-policing services under Massachusetts law.
• Medford Police Department: Neighboring Middlesex County, MA municipal police department operating under the same Massachusetts state law framework, with directly comparable municipal policing functions at slightly larger scale.
• Woburn Police Department: Neighboring Middlesex County, MA municipal police department, slightly larger than Stoneham but operating under the same Massachusetts municipal law enforcement framework with directly comparable services.
• Winchester Police Department: Adjacent Middlesex County, MA municipal police department serving a similarly-sized suburban town, providing directly comparable law enforcement and community policing services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/stoneham-police-dept

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stoneham Police Department