What Stadt Wädenswil does

Stadt Wädenswil is the municipal government authority for the city of Wädenswil and the merged districts of Au, Schönenberg, and Hütten in the Canton of Zurich, Switzerland. The municipality was enlarged through a January 1, 2019 merger that incorporated the former municipalities of Schönenberg and Hütten. Its core function is to deliver mandated public services to residents, local businesses, and visitors, including civil registry and burial services, debt collection and enforcement, municipal policing, resident registration, urban planning and construction permitting, surveying and GIS, waste and wastewater infrastructure coordination, cultural programs (library, halls), sports and recreational facilities (four bath facilities including Hallenbad Untermosen and the Seebad 'Bretterbadi', plus 220 boat slips across six harbors in the Wädenswil-Au area), tax collection, and senior care support. The municipal real estate portfolio includes property with an insurance value exceeding CHF 300 million, managed by a dedicated Immobilien department of approximately 50 staff, encompassing residential, commercial, cultural, social, school, and sports properties. The Real Estate department is supported by additional roles including portfolio management, project management, and facilities maintenance. The city also maintains a municipal police force (Stadtpolizei) and a peace judge office (Friedensrichteramt).

The city's technology platform centers on the Online-Schalter (digital service desk) — a web portal where residents can access forms, order civil registry documents (birth, marriage, death, partnership, domicile, family, civil status certificates at CHF 31.20–41.20 each), submit registrations, and complete transactions 24/7. The platform was enhanced in 2024 with Qualified Electronic Signature (QES) capabilities, choice of digital or postal delivery, and centralized user-account communications. The city integrates with federal-level infrastructure including AGOV (the official Swiss government login system) for identity verification, ePublikation.ch for legal notices (since January 1, 2023), the AMICUS national dog database, the Cantonal utility cadastre (Leitungskataster), and the DibiOst digital library consortium. Subscription-based email notification services (Abo-Dienste) and the Stadtmelder/i-Melder citizen reporting tool extend citizen engagement. The Online-Schalter primarily serves the resident and business population directly. Geographic data is managed through an internal GIS maintained by the Vermessung und GIS department.

Revenue comes primarily from municipal taxes (property tax, income tax coordinated at cantonal level, and other levies), service fees for civil registry documents, dog licenses (CHF 150 annual dog tax plus CHF 20 registration), boat slip allocations, construction permits, and other transaction-based charges, plus recurring rental income from the CHF 300M+ real estate portfolio. Service distribution combines in-person counter services at city hall (Florhofstrasse 6 headquarters plus department offices), the always-on Online-Schalter digital portal, and direct municipal facility operations (library, baths, sports halls, harbors, police patrols). Partnerships extend service reach: shared civil registry and debt collection districts with Richterswil, joint lake rescue operations with Männedorf, Richterswil, and Stäfa, civil protection coordination via the Zweckverband Zivilschutz Zimmerberg, and regional planning through the Zürcher Planungsgruppe Zimmerberg. Marketing and citizen outreach rely on the official website, email subscriptions, the Stadtbibliothek Instagram channel, official publications, community event calendars, and public festivals. The municipality holds the Energiestadt (Energy City) sustainability recognition and the Bildungsstadt (Education City) education commitment designation from Swiss bodies.

Name

Stadt Wädenswil

Legal name

Stadt Wädenswil

Website

https://waedenswil.ch

Company type

Private

Founded year

2019

Operating status

Operating

Short description

Stadt Wädenswil is the municipal government of Wädenswil, Au, Schönenberg, and Hütten in Canton Zurich, Switzerland, delivering mandated public services to residents and local businesses — including civil registry, policing, taxation, urban planning, library, sports facilities, harbor operations, and a CHF 300M+ real estate portfolio — through in-person counters and the Online-Schalter digital portal.

Ownership category

akta.pro rank

Headquarters

HQ city

Wädenswil

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Tax Revenue: Municipal taxes including property tax, income tax (coordinated at cantonal level), and other municipal levies collected from residents and businesses.
2. Service Fees and Charges: Fees for various municipal services including civil registry documents (birth, marriage, death certificates), dog licenses, construction permits, parking, boat slips, and recreational facilities.
3. Real Estate Management: Rental income from approximately 300+ million CHF worth of municipal properties including residential, commercial, cultural, and social facilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Stadt Wädenswil is a municipal government entity that provides administrative, civil registry, public safety, cultural, recreational, and infrastructure services to residents and businesses within its jurisdiction. Its core offerings include an Online-Schalter digital service portal, in-person administrative counters, civil registry and debt collection services for the shared Wädenswil-Richterswil district, municipal police, a public library, surveying/GIS services, real estate management, and recreational facilities including boat slips and municipal baths.

Product overview

Stadt Wädenswil operates a digital municipal service platform providing citizens access to administrative services through an Online-Schalter (online counter). The core platform integrates multiple service modules including resident services (Einwohnerdienste), civil registry (Zivilstandsamt), debt collection (Betreibungsamt), city police (Stadtpolizei), library services (Stadtbibliothek), municipal real estate management (Immobilien), surveying/GIS (Vermessung und GIS), lost and found (Fundbüro), and various subscription/notification services. The city is expanding digital services in preparation for new digital legal bases in Canton Zurich effective January 2027, offering features like qualified electronic signatures (QES) and secure digital delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Schalter (Digital Service Desk) Digital administrative counter providing online access to municipal services, forms, and transactions for residents and businesses of Wädenswil. Most services are accessible without login, with options for digital signing and postal delivery.
• Einwohnerdienste (Resident Services)
• Zivilstands- und Bestattungswesen (Civil Registry and Burial Services)
• Stadtammann- und Betreibungsamt (Debt Collection Office)
• Stadtpolizei (Municipal Police)
• Stadtbibliothek (City Library)
• Immobilien (Municipal Real Estate Management)
• Vermessung und GIS / Stadtplan (Surveying and GIS)
• Stadtmelder / i-Melder (City Reporter)
• Fundbüro (Lost and Found Service)
• Abo-Dienste (Email Subscription Services)
• Bootsplätze (Boat Slips)
• Hundewesen (Dog Management Services)
• Municipal Baths and Sports Facilities
• Präsidialsekretariat (Presidential Secretariat)
• Alterszentrum Frohmatt AG (Senior Care Center) Senior care and elderly living services operated as a separate stock company spun off from the city administration effective January 1, 2025, with ongoing municipal regulatory oversight.

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Zivilschutz ZimmerbergcoreStrategic or Co-development Partner · 1 January 2022Municipal association (Zweckverband) for civil protection services coordinating across the Zimmerberg region.
• Richterswil (Debt Collection Partnership)coreStrategic or Co-development Partner · 14 September 2010Shared debt collection and city clerk office district covering both Wädenswil and Richterswil municipalities.
• Richterswil (Civil Registry Partnership)coreStrategic or Co-development Partner · 1 January 2003Wädenswil and Richterswil form a shared civil registry district (Zivilstandskreis) with seat in Wädenswil. The partnership enables shared services for civil status matters including births, marriages, and deaths.
• Männedorf, Richterswil, Stäfa (Lake Rescue Partnership)coreStrategic or Co-development Partner · 17 August 1992Inter-municipal agreement for lake rescue services (Seerettungsdienst) covering the Lake Zurich area from Wädenswil through Stäfa. Cities share costs and coordination for water safety and rescue operations.
• AGOV (Federal Government Identity System)coreTechnology or IntegrationIntegration with the official Swiss government login system (AGOV) for secure citizen identification when accessing digital services requiring verified identity.
• Zürcher Planungsgruppe Zimmerberg (ZPZ)minorStrategic or Co-development PartnerRegional planning association coordinating development and land use planning across the Zimmerberg region.
• Alterszentrum Frohmatt AGminorStrategic or Co-development PartnerThe city's elderly care center was spun off into a separate stock company (AG) effective January 1, 2025, with ongoing regulatory oversight from the municipality.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Stadt Adliswil: Canton of Zurich municipality of comparable scale offering similar administrative, digital, library, and civil registry services to residents. Functionally interchangeable peer in service scope.
• Stadt Winterthur: Second-largest municipality in Canton of Zurich, offering a comparable portfolio of administrative, police, civil registry, library, real estate, and digital government services to residents and local businesses.
• Gemeinde Meilen: Adjacent Lake Zurich municipality with comparable population and service profile including civil registry, library, digital municipal services, and real estate management.
• Stadt Schlieren: Smaller Canton of Zurich municipality providing the standard set of municipal services including e-government portal, civil registry, police, and library services to residents.
• Stadt Rapperswil-Jona: Lake Zurich municipality of similar mid-size scale, also offering bath/harbor facilities, library, civil registry, and digital municipal services. Highly comparable geographic and service profile to Wädenswil.
• Gemeinde Küsnacht: Neighboring affluent Lake Zurich municipality offering the standard Canton of Zurich municipal service portfolio (e-government, civil registry, library, real estate).
• Stadt Uster: Canton of Zurich municipality of comparable population scale (~35k residents), delivering a similar suite of municipal services including digital Online-Schalter, civil registry, library, and real estate management.
• Stadt Zürich: Largest Swiss municipality, providing the full breadth of municipal services (civil registry, police, library, real estate, digital Online-Schalter). Directly comparable as a Canton of Zurich municipal government serving residents and businesses.
• Gemeinde Horgen: Neighboring Lake Zurich municipality with comparable scale and service mix (civil registry, library, digital services, bath/sports facilities, real estate management). Direct geographic and functional peer.
• Stadt Bülach: Mid-sized Canton of Zurich municipality offering administrative, public safety, civil registry, library, and digital government services comparable to Wädenswil's offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/stadtbibliothek_waedenswil
• LinkedInlinkedin.com/company/waedenswil

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Wädenswil