Segue Move Management

What Segue Move Management does

Segue Move Management (legal name Segue Moving Services, Inc.) is a privately held, woman-owned professional services company headquartered at 12345 Lake City Way NE, Seattle, Washington. Founded in 2002 by Karen Eames, the firm provides move management, downsizing, and relocation coordination services for seniors and their families throughout the Puget Sound and Western Washington region. The primary customers are elderly individuals downsizing from long-term residences into retirement living settings and adult children coordinating moves on behalf of aging parents; a secondary segment consists of senior living communities that refer residents or contract Segue for internal transfers. The company reports more than 1,600 completed moves since inception.

The service offering is delivered as a custom-quoted engagement built from modular components. Every project begins with a complimentary in-home consultation and a personalized fee proposal. Scope typically includes hands-on sorting assistance (deciding what to keep, gift, donate, or discard), floor plan design for the new residence, coordination with realtors and movers, room-by-room packing with labeled boxes, and complete unpacking and setup (furniture placement, electronics hook-up, bed-making, kitchen and bathroom arrangement, picture hanging, and packing-material removal). The company also offers in-house transfer support, storage packing, and unwanted-item disposal management for senior community operators, plus educational presentations on preparing for a move. There is no proprietary software, mobile application, or technology platform; service execution is entirely manual and on-site.

Revenue is generated through project-based fees per move, with pricing determined after the initial consultation rather than via published tiers or subscription plans. The company operates on a direct-to-consumer go-to-market model, supplemented by referrals from approximately 14 senior living communities (including Mirabella, Aegis at Northgate, Merrill Gardens, Horizon House, The Hearthstone, Bayview Retirement Community, Park Shore, and Panorama City) and from satisfied individual clients. Customer acquisition channels are limited to the company website, direct phone and email contact, and testimonial-based social proof; no paid digital marketing or external investor capital is indicated. The business is registered as a Washington corporation, is licensed and bonded, and carries general liability insurance including Bailee's coverage.

Name

Segue Move Management

Legal name

Segue Moving Services, Inc.

Website

https://seguemove.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Segue Move Management is a Seattle-based, woman-owned professional services firm founded in 2002 that provides senior-focused move management, downsizing, and relocation coordination across Puget Sound and Western Washington, serving individuals, families, and senior living communities.

Ownership category

akta.pro rank

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Move Management Services: Segue provides comprehensive move management services for seniors and families relocating. The company offers a free initial consultation followed by customized service packages tailored to individual client needs. Services include sorting assistance, floor plan design, packing, unpacking, move coordination, and setup in new residence. Pricing is quote-based per move, not subscription-based.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Segue Move Management provides end-to-end move management services for seniors and their families relocating within the Puget Sound and Western Washington region. Services begin with a free initial consultation and include sorting assistance, floor plan design, packing, unpacking, full setup in the new residence, and coordination with movers, realtors, and residence managers. The offering targets seniors downsizing into retirement communities as well as adult children assisting elderly parents with relocation.

Product overview

Segue Move Management offers a single, unified move management service for seniors and their families throughout Puget Sound and Western Washington. The core offering consists of a comprehensive suite of services including Free Consultation, Sorting Assistance, Floor Plan Design, Coordination and Management, Packing Services, Unpacking and Setup, Retirement Community Services, and educational Presentations. These modular services can be customized to match each client's specific needs or provided as a complete package. Founded in 2002 and having completed over 1,600 moves, the company positions itself as one of the area's first move management services specifically for seniors.

Differentiator

Problem solved

Functional benefit

Products and services

• Move Management Services Comprehensive end-to-end move management for seniors and families in Puget Sound and Western Washington, including sorting assistance, floor plan design, coordination with movers/realtors/residence managers, room-by-room packing, full unpacking, and complete setup of the new residence.
• Free Initial Consultation No-cost, no-obligation consultation that outlines move steps, understands client needs, and delivers a personalized fee proposal for tailored services.
• Educational Presentations on Preparing for a Move Educational presentations for individuals and senior living communities on sorting, planning, and staying calm during moves, available in brief tips format or comprehensive in-depth talks tailored to client needs.

Quantifiable outcome

• Over 1,600 moves completed since 2002
• +1 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Right at Home: Right at Home is a national franchise providing in-home care and assistance for seniors and adults with disabilities. Comparable to Segue in target customer (seniors and their families) and franchise-driven service model, but operating in the care rather than move-management vertical.
• A Place for Mom: A Place for Mom is the largest senior-living referral platform in North America, connecting families to assisted living, memory care, and senior communities. It overlaps with Segue's customer journey at the senior-living-referral stage and can be either a complementary channel or potential acquirer/partner for a regional move management specialist.
• Senior Helpers: Senior Helpers is a national franchise providing in-home senior care services including personal care, companionship, and post-hospital transition support. While its core offering is care rather than moves, its customer base, franchise model, and senior-care positioning make it a comparable scaled player in the broader elder-services ecosystem.
• Two Men and a Truck:

Direct peers

• Caring Transitions: Caring Transitions is a national franchise specializing in senior move management, downsizing, online estate sales, and clean-out services — the most direct large-scale peer to Segue. Both serve seniors transitioning out of long-term homes, offering similar consultation-led, full-service white-glove move support.
• Gentle Transitions: Gentle Transitions is a senior-focused move management company providing downsizing, packing, and relocation coordination. Operates in a similar service model and customer segment to Segue, with comparable end-to-end white-glove offerings for elderly clients and families.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights1 record

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Segue Move Management