TOWN OF BASSENDEAN

Name

TOWN OF BASSENDEAN

Legal name

Town of Bassendean

Website

https://bassendean.wa.gov.au

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Administration of Environmental Quality Programs (9241), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Refuse Systems (4953), Sanitary Services (4950), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Missed Pickup, On-Call & Supplemental Route Services (BPALAAAJ), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)

Keywords

• Local government services
• Municipal waste management
• Community services
• Urban planning
• Civic administration

Headquarters

HQ city

Bassendean

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Others

Revenue model

1. Rates and Property Taxes: Property rates levied on residential and commercial properties within the Town's boundaries, representing the primary source of local government funding for service delivery, infrastructure maintenance, and community programs.
2. Fees and Charges: Various statutory and user-pays fees including planning/development fees, building fees, animal registration, facility hire, and other service charges.
3. Waste Management Services: Kerbside bin collection services (FOGO, recycling, general waste) provided to residents, with costs recovered through rates or direct charges.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The Town of Bassendean delivers comprehensive municipal government services to residents of Ashfield, Bassendean, and Eden Hill in Western Australia. Core offerings include kerbside waste collection (FOGO, recycling, general waste), planning and development approvals, community services (library, youth, seniors, disability access, volunteer transport), ranger and community safety services, environmental sustainability programs, and early childhood education and retirement living facilities.

Product overview

The Town of Bassendean operates as a local government council providing comprehensive digital and physical services to residents. The offering consists of a unified online services portal integrated with various operational programs including waste management (FOGO/recycling), community services (library, youth, seniors, volunteer transport), planning and development services, environmental sustainability initiatives, and community safety. The digital presence includes an online portal for rate payments and service requests, an interactive GIS mapping system for bin collection and spatial data, a community directory and listings platform, a consultations portal for public engagement, and access to council documentation. These services collectively form the council's digital service delivery ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Services Portal Digital self-service platform enabling residents to pay rates, pay infringements, and access council services online 24/7.
• Recycling, Waste & FOGO Services Kerbside waste collection services including FOGO (Food Organics Garden Organics), recycling, and general waste bins with bin collection day lookup functionality.
• Community Services Range of community support services including Volunteer Transport, Library & Information Services, RElax Program, Disability Access & Inclusion, Youth Services, Wind in the Willows Early Childhood Education, and Hyde Retirement Village.
• Planning & Development Services Development assessment, building approvals, strategic planning, local planning schemes, heritage management, and major infrastructure projects including Bassendean Oval Precinct Redevelopment and Underground Power Project.
• Environment & Sustainability Programs Environmental management services including weed management, environmental projects, sustainability programs, tree canopy initiatives, and native wildlife protection.
• Rangers & Community Safety Community safety services including ranger services for dogs and cats, parking enforcement, fire information, emergency management, and community safety programs.
• Maps & GIS Portal Interactive mapping platform providing bin collection day lookup, online maps, and spatial information for residents, built on ArcGIS.
• Community Directory & Listings Online business and community directory categorizing local organizations by type including community organisations, environment groups, and various business categories.
• Consultations Platform Digital platform for public consultations allowing residents to provide feedback on Town of Bassendean policies, projects, and Council decisions.
• Council Meetings & Publications Access to council meeting minutes, agendas, annual reports, budget documents, and the Around the Town community newsletter.
• Bassendean Memorial Library Library and information services for the Bassendean community, co-located with the Customer Service Centre as a community hub.
• Wind in the Willows Early Childhood Education Early childhood education and childcare services operated by the Town.
• Hyde Retirement Village Retirement village and housing services for seniors operated by the Town.

Quantifiable outcome

• FOGO (Food Organics Garden Organics) kerbside collection service available to residents

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• VeoliacoreOthersWaste management contractor providing kerbside bin collection services (FOGO, recycling, general waste) to residents. Veolia Customer Service handles missed bins, bin changes, and service inquiries on behalf of the Town.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Shire of Mundaring: Perth hills LGA offering the same council services including FOGO kerbside collection, library services, and community development — comparable scale and service mix.
• Town of Victoria Park: Small inner-Perth Town council with comparable population size and inner-metropolitan service delivery model including rates, waste, planning, and community programs.
• City of Bayswater: Adjacent eastern-suburbs Perth LGA of comparable size and demographic profile, delivering the same suite of municipal services (waste, planning, community services) to a similar resident base.
• City of Swan: Perth metro LGA serving a similar eastern corridor with kerbside waste, planning, and community services; directly comparable service portfolio and revenue model.
• City of Belmont: Neighbouring Perth metropolitan LGA with comparable population, industrial-residential mix, and shared regional infrastructure pressures, making its operating model directly comparable to Bassendean.

Regional players

• City of Canning: South-eastern Perth metro LGA delivering equivalent municipal services including kerbside waste and planning; comparable operating model within the same WA regulatory environment.

Others

• Western Australian Local Government Association (WALGA): Peak industry body representing all WA local governments including Bassendean, providing sector advocacy, training, and procurement frameworks relevant to its operating model.
• Veolia Australia & New Zealand: Core operational partner and tier-1 waste contractor to Bassendean; a key ecosystem participant whose service delivery directly determines a material portion of the Town's resident-facing outcomes.

Broad incumbents

• City of Perth: Capital-city LGA providing the same statutory municipal services at metropolitan scale; relevant for benchmarking digital service delivery and waste operations, though materially larger and more commercially oriented.
• City of Stirling: Largest Perth metropolitan LGA operating the same core municipal services at greater scale; useful benchmark for service scope and digital maturity but not directly competing for the same residents.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@townofbassendeancouncil5391
• Facebookfacebook.com/bassendeancouncil
• Instagraminstagram.com/bassendeancouncil
• LinkedInlinkedin.com/company/town-of-bassendean

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TOWN OF BASSENDEAN