city of canning

What city of canning does

The City of Canning is a statutory local government authority in Western Australia, Australia, operating under the Local Government Act 1995. It provides municipal services to residents, businesses, and community groups within its district boundary, including waste and recycling collection, rates administration, planning and building approvals, parks and recreational facilities (two Leisureplexes, golf course, multi courts), library services, animal management, environmental health compliance, and emergency management. Community safety is a central operational priority, delivered through a 400+ fixed-camera CCTV network, mobile CCTV units (51,000+ deployment hours in 2024, a 104% year-over-year increase), a Security Incentive Scheme (Round 8) offering up to $400 in rebates per concession holder with over $1 million in subsidised security items installed by the community, Neighbourhood Watch coordination, school safety patrols, and a 24-hour Ranger and Community Safety Service.

The entity operates a digital service platform built around the T1Cloud request management system for online lodgement and tracking of planning, building, waste, parking, animal, and facility maintenance requests, supplemented by the eRates portal for rate payment and financial hardship support. Service delivery combines self-serve digital channels, a phone contact centre (1300 422 664), in-person service at the City Administration Centre in Cannington, and a physical network of libraries, leisureplexes, youth centres, and community halls. Key integrations include WA Police Force's Cam-Map for voluntary private CCTV registration, Mailchimp for newsletter distribution, MyWasteCollections for skip bin bookings, and the Trolley Tracker system for abandoned shopping trolley reporting with major retailers.

The revenue model is rates-based and statutory rather than commercial: property rates (calculated on Gross Rental Value) form the primary income stream, supplemented by fees and charges (dog/cat registration, building and planning application fees, facility hire, parking infringements, environmental health fees), federal and state government grants (DFES, Department of Communities), and rebates-related outflows. Customer segments are horizontal and captive: residential property owners and tenants (primary), local businesses (primary), and community groups and nonprofits (secondary). The City is governed by an elected council and overseen by the Government of Western Australia, with no venture, private equity, or public share ownership.

Name

city of canning

Legal name

City of Canning

Website

https://canning.wa.gov.au

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of Canning is a Western Australian local government authority providing municipal services — waste management, planning, recreation, libraries, and community safety — to residents, businesses, and community groups within its statutory district boundary, funded primarily through property rates and government grants.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Waste Collection (56211), Solid Waste Landfill (562212)

SIC

Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Landfill Operations & Disposal Services (IMAIAFAL)

Keywords

• Municipal government services
• Waste collection management
• Community safety programs
• Recreation leisure facilities
• Urban planning approvals

Headquarters

HQ city

Cannington

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Rates and Property Taxes: Property rates form the primary revenue source for the City of Canning, funding core municipal services including waste collection, road maintenance, community safety, and planning services.
2. Fees and Charges: Various service fees including dog and cat registration, building and planning application fees, facility hire charges, parking infringements, and environmental health fees.
3. Security Incentive Scheme Rebates: The City provides rebates to residents for security items (up to $400 for concession holders) to enhance community safety. Total subsidised security items exceed $1 million installed by the community.
4. Federal and State Government Grants: The City receives emergency management support from DFES, community services funding from Department of Communities, and other operational grants.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

Core offering

The City of Canning is a local government authority delivering municipal services to residents and businesses within its jurisdiction in Western Australia. Core offerings include waste and recycling collection, rates administration, community safety programs (CCTV network with 400+ cameras, Security Incentive Scheme rebates, Ranger patrols, Neighbourhood Watch), planning and building approvals, emergency preparedness, recreational facilities (Leisureplexes, libraries, parks), and environmental health compliance.

Product overview

The City of Canning is a local government entity providing a comprehensive suite of community services rather than a traditional technology product. Its service portfolio includes public safety infrastructure (CCTV network with 400+ cameras, security incentive rebates, Neighbourhood Watch), emergency management (fire preparedness, evacuation centres, emergency animal care trailers), environmental health services, waste management, and online resident services portal (eRates, application tracking). The services operate through an integrated request management system and are designed for community safety, compliance, and resident wellbeing rather than commercial software products.

Differentiator

Problem solved

Functional benefit

Products and services

• CCTV Network Network of over 400 fixed CCTV cameras, two owned mobile CCTV units, and additional leased mobile units operated by the City to deter crime, protect City assets, and support police investigations. In 2024, more than 51,000 hours of mobile CCTV deployment were recorded.
• Security Incentive Scheme Rebate program offering up to $300 per standard household and up to $400 for concession holders to install security items including security screens, locks, sensor lights, CCTV, and alarm systems. Total subsidised security items exceed $1 million.
• Canning Neighbourhood Watch Community-based crime prevention program delivered in partnership with Neighbourhood Watch WA to encourage communication between neighbours, reporting of suspicious activity, and reduction of opportunistic crime.
• Fire and Emergency Preparedness Services Annual fire hazard reduction notices, burn permits, welfare evacuation centre activation, community safety trailers for pet evacuation, and bushfire safety coordination in partnership with DFES and other agencies.
• Welfare Evacuation Centres Designated emergency welfare facilities located at Cannington Leisureplex, Riverton Leisureplex, and Lynwood Wandarah Hall, managed in coordination with the Department of Communities under the Emergency Management Act 2005.
• Holiday Watch Service Drive-by patrol service for residents away from home for extended periods, providing a minimum of one patrol per 24 hours and notifying key-holders of any suspicious activity observed.
• Safety Around Schools Program Community Safety Officer patrols during school drop-off and pick-up times, Ranger Buddy safety education visits, and the Constable Care puppet theatre partnership delivered to primary schools and libraries.
• Health Issues and Compliance Services Environmental health services including food business compliance, asbestos management, noise complaint handling, dust and odour control, building complaints, and swimming pool barrier inspections.
• Polyphagous Shot-hole Borer Quarantine Management Quarantine area management for Polyphagous Shot-hole Borer pest control, including movement restrictions on green waste and untreated woodworking materials leaving affected areas.
• eRates Online Services Online portal for residents to view and pay property rates, manage registration details, and access financial hardship support options.
• Application Lodgement and Tracking Online system for lodging and tracking planning applications, building applications, and other municipal requests through the City's t1cloud platform.
• Leisureplex Facilities Cannington and Riverton Leisureplexes providing swimming, fitness, recreation, and venue hire with membership and casual access options.
• Library Network Physical library locations providing community services, information access, eLibrary resources, children's and events programming, and City information services with Community Safety Hubs.
• Waste and Recycling Collection Kerbside waste, recycling, and green waste collection along with verge collections, on-demand services, hazardous waste recycling, and the Ranford Road Resource Recovery and Waste Transfer Station.
• Youth Services Youth-focused facilities including Cannington Youth Space, Lynwood Youth Hub, and Willetton Youth Centre providing programs and spaces for young people.

Quantifiable outcome

• 104% increase in mobile CCTV deployment hours from previous year (51,000+ hours in 2024)
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Constable Care FoundationcoreStrategic or Co-development PartnerOngoing partnership with Western Australia's leading safety education provider. The Constable Care program teaches children about personal safety and community safety issues through puppet theatre and interactive performances. The program is freely available to all primary schools and libraries within the City.
• WA Police Force - Cam-MapcoreTechnology or IntegrationPartnership with WA Police Force's Cam-Map, a secured database containing all voluntarily registered CCTV systems across Western Australia. Helps police investigate incidents, solve crimes more effectively, and locate missing people sooner.
• Neighbourhood Watch WAcoreStrategic or Co-development PartnerCommunity-based crime prevention program encouraging communication and cooperation between neighbours to reduce opportunistic crime. The City supports the Canning Neighbourhood Watch group with resources and coordination.
• Department of Fire and Emergency Services (DFES)coreStrategic or Co-development PartnerState government department responsible for emergency services. The City works with DFES for fire prevention, emergency management planning, bushfire safety, and coordination during emergencies. DFES provides emergency information hotline (13 3337) and SES assistance (132 500).
• Department of Communities (Western Australia)coreStrategic or Co-development PartnerState government department responsible for emergency accommodation and welfare services. Appointed under the Emergency Management Act 2005 as the support agency for emergency accommodation. Works with the City to activate welfare evacuation centres during emergencies.
• City of South PerthcoreStrategic or Co-development PartnerShared Local Emergency Management Committee (LEMC) with quarterly meetings. Combines emergency management planning and resources between the two neighbouring local governments.
• ColesminorGTM or Marketing PartnerRetail partner for abandoned shopping trolley management. Residents can report abandoned trolleys via Coles dedicated phone line (1800 876 553) or website.
• WoolworthsminorGTM or Marketing PartnerRetail partner for abandoned shopping trolley management. Residents can report abandoned trolleys via Woolworths dedicated phone line (1800 641 497) or Trolley Tracker website.
• ALDIminorGTM or Marketing PartnerRetail partner for abandoned shopping trolley management. Contact number 13 25 34 for reporting abandoned trolleys.
• Sweltering CitiesminorStrategic or Co-development PartnerHeatwave research and advocacy organisation. The City references Sweltering Cities resources for heatwave safety information including the Heatwave Check-In program.
• Australian Red CrossminorStrategic or Co-development PartnerPartnership for TeleRedi, a free phone-based wellbeing check service for eligible people who may be at higher risk during heatwaves. Red Cross also provides Cool Kit packing checklist and emergency preparedness resources.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Swan: Perth metropolitan local government authority providing municipal services across waste, planning, recreation, and community safety. Operates under the same WA regulatory framework and serves a similar mix of suburban and commercial ratepayers.
• City of Joondalup: Large Perth metro council offering the same municipal services including leisureplexes, libraries, waste, planning, and community safety. Comparable in scale and statutory framework to the City of Canning.
• City of Rockingham: Perth metropolitan local government authority delivering waste collection, recreation facilities, planning, and community safety services to a comparable resident base. Operates under the same Local Government Act 1995 (WA) framework as the City of Canning.
• City of Cockburn: Perth metro council delivering waste collection, community safety, leisure facilities, planning, and emergency management services. Comparable in size and service scope to the City of Canning under the same WA local government regulatory framework.
• City of Armadale: Perth metro council delivering waste collection, leisure facilities, community safety, planning, and emergency management. Comparable in scope and resident profile to the City of Canning under identical statutory framework.
• City of South Perth: Neighbouring Perth metro council that already shares a Local Emergency Management Committee (LEMC) with the City of Canning. Delivers the same municipal service portfolio and serves as an active operational partner.
• City of Melville: Perth metropolitan local government authority providing municipal waste, planning, community facilities, and safety services to a comparable resident base under the same WA local government statute.
• City of Belmont: Perth metro council providing municipal waste, planning, community safety, and recreation services. Operates under the same Local Government Act 1995 (WA) framework and serves a comparable mix of residential and commercial ratepayers.
• City of Stirling: Large Perth metropolitan local government authority providing the same suite of municipal services (waste, planning, community safety, recreation) to a comparable residential and commercial population base. Operates under the same Local Government Act 1995 (WA) regulatory framework, making it a direct functional peer.
• City of Gosnells: Neighbouring Perth metropolitan local government authority providing municipal services including waste management, recreation, planning, and community safety. Operates under identical statutory framework as the City of Canning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/TheCityofCanning
• Facebookfacebook.com/cityofcanning
• LinkedInlinkedin.com/company/cityofcanning
• Instagraminstagram.com/city_of_canning

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about city of canning