Servpro of Midtown Manhattan

What Servpro of Midtown Manhattan does

SERVPRO of Midtown Manhattan, Hudson Yards is an independently owned and operated franchise of Servpro Franchisor, LLC, headquartered at 243 West 30th Street, Suite 301, New York, NY. The franchise provides 24/7 emergency property damage restoration and cleaning services across a service area spanning Midtown Manhattan, Hudson Yards, Chelsea, Flat Iron, Gramercy, Murray Hill, Kips Bay, Hell's Kitchen, NoMad, Koreatown, and Gramercy Park. Ownership rests with Robert E. Citrangola, supported by a Manager (Phil Caraciolo) and a Supervisor (Don Flandrau).

The service portfolio is structured around five core restoration lines — water damage, fire damage, mold remediation, storm/disaster restoration, and construction/reconstruction — supplemented by specialty cleaning (biohazard/crime scene, virus/pathogen cleaning, document restoration, packout and contents restoration, HVAC/air duct cleaning, odor removal, sewage cleanup) and general cleaning (carpet/upholstery, ceilings/walls/floors, drapes/blinds). Technology consists of standard industry restoration equipment (extraction, drying, dehumidification, thermal/structural repair) rather than proprietary software; staff are trained at SERVPRO's corporate facility and hold IICRC industry certifications.

Revenue is generated through quote-based, one-time professional services billed to property owners and insurance carriers following damage events. The go-to-market is direct-to-customer via a 24/7 phone line, with a dedicated project manager assigned to each project and direct insurance company coordination to streamline claims. The franchise is positioned as a horizontal provider serving both residential and commercial segments, with no disclosed enterprise contracts, no public pricing, and no digital product surface.

Name

Servpro of Midtown Manhattan

Legal name

SERVPRO of Midtown Manhattan, Hudson Yards

Website

https://servpromidtownmanhattan.com

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

11–50 employees

Short description

SERVPRO of Midtown Manhattan, Hudson Yards is an independently owned SERVPRO franchise providing 24/7 emergency property damage restoration, cleaning, and reconstruction services to residential and commercial customers across the Manhattan service area, coordinating directly with insurance carriers.

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

NAICS

Remediation Services (562910), Remediation and Other Waste Management Services (5629), Remediation Services (56291), Services to Buildings and Dwellings (5617)

akta.pro industry

PRIMARYHSAPAOAA

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYBPABANAL

Post-Incident Recovery, Damage Assessment & Restoration Coordination

Business & Public Services/Facilities Management & Building Services/Emergency Preparedness and Response Services

SECONDARYHSAPAOAI

Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAPAOAF

Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage)

Home & Personal Services/Residential Renovation Services/Fire, Water & Storm Damage Restoration (Residential Rebuild)

SECONDARYHSAEAHAN

Fire/Smoke Damage Cleaning & Sanitization

Home & Personal Services/Home Cleaning & Housekeeping/Disinfection/Sanitization & Biohazard Cleaning

SECONDARYHSAGAKAI

Storm, Wind & Hail Damage Roof Repair (Emergency/Tarping)

Home & Personal Services/Home Repair, Maintenance & Handyman/Roof Repair & Maintenance

Keywords

• Water damage restoration
• Fire damage cleanup
• Mold remediation services
• Storm damage restoration
• Commercial cleaning services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Property Damage Restoration Services: One-time professional services for restoration and cleaning of residential and commercial properties following damage events. Revenue generated through direct billing to property owners and insurance companies. Services include water damage, fire damage, mold remediation, storm damage, and specialty cleaning.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

SERVPRO of Midtown Manhattan provides emergency property damage restoration and cleaning services for residential and commercial properties in Manhattan. Core offerings include water damage restoration, fire damage cleanup, mold remediation, storm/disaster response, and full reconstruction services. The franchise operates 24/7 with dedicated project managers and coordinates directly with insurance companies to manage claims.

Product overview

SERVPRO of Midtown Manhattan is a restoration and cleaning services franchise offering a comprehensive suite of property damage remediation services. The core service portfolio includes water damage restoration, fire damage restoration, mold remediation, storm/disaster restoration, and construction services. These are supported by specialty cleaning services (air duct/HVAC cleaning, biohazard/crime scene cleanup, sewage cleanup, virus/pathogen cleaning, document restoration, packout and contents restoration, odor removal, vandalism/graffiti cleanup) and general cleaning services (carpet/upholstery, ceiling/floors/walls, drapes/blinds). The company provides 24/7 emergency response with dedicated project managers and assists customers with insurance company coordination. As a locally owned franchise of the SERVPRO brand (established 1967), it serves Manhattan and surrounding New York City neighborhoods.

Differentiator

Problem solved

Functional benefit

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• BMS CAT: BMS CAT (Blackmon Mooring & Stevens) is a national commercial and residential restoration contractor specializing in fire, water, and storm damage recovery, directly competing in the same restoration service space.
• Paul Davis Restoration: Paul Davis Restoration is a national franchise network providing property damage restoration, emergency services, and reconstruction — overlapping directly with SERVPRO's fire, water, and mold restoration offerings for residential and commercial clients.
• Belfor: Belfor is one of the largest global property restoration companies, offering fire, water, mold, and storm damage restoration services to commercial and residential customers. It directly competes with SERVPRO of Midtown Manhattan in the same restoration service categories and customer base.
• Rainbow International: Rainbow International is a Neighborly brand providing residential and commercial restoration and cleaning services, including water, fire, and mold remediation. It is a direct competitor franchise network operating in similar service categories.
• PuroClean: PuroClean is a national franchise system providing property damage restoration, including water, fire, mold, and biohazard cleanup services — directly comparable to SERVPRO's full-service restoration offerings.
• 1-800-WATER DAMAGE: A franchise network specializing in water damage restoration, mitigation, and related services for residential and commercial properties. Directly comparable to SERVPRO's water restoration and emergency mitigation offerings.
• ServiceMaster Restore: ServiceMaster Restore is a national restoration franchise brand offering water, fire, smoke, and mold damage restoration plus reconstruction services. It is directly comparable to SERVPRO as a competing franchise-based restoration network.
• Servpro of Lower Manhattan: An adjacent SERVPRO franchise serving a neighboring Manhattan territory — operates under the same brand and service model and competes with this franchise for the same NYC customer base.

Regional players

• All Dry Restoration: A multi-location restoration provider with strong presence in the Northeast US, offering water, fire, and mold damage restoration services comparable to SERVPRO's core service portfolio.

Broad incumbents

• Servpro Franchisor, LLC: The parent franchisor of the SERVPRO system — operates the broader national franchise network of which this company is one location. It is the umbrella brand governing all SERVPRO franchisees and provides the standards, training, and brand system.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/servpro-of-midtown-manhattan

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servpro of Midtown Manhattan