The City of West Allis
The City of West Allis is a Wisconsin municipal government, founded 1906, providing public services including utilities, public safety, permitting, taxation, parks, and public health to its residents, businesses, and visitors through city hall, an online portal, and a mobile app.
- Company typePrivate
- Founded1906
- HeadquartersWest Allis, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What The City of West Allis does
The City of West Allis is a municipal government entity incorporated in 1906, located in Milwaukee County, Wisconsin, and led by Mayor Dan Devine under a Common Council governance structure. It provides essential public services to its residents, businesses, and visitors, including public safety, water and utility services, garbage and recycling collection, parks and recreation, permitting and licensing, property assessment, taxation, and public health services through the jointly controlled Southwest Suburban Health Department (which also serves Greenfield, Wisconsin). The organization employs 500+ staff spanning trades, public safety, customer service, and knowledge workers.
The city operates a digital services ecosystem centered on an Apptegy-powered official website that integrates multiple third-party municipal SaaS platforms: OpenGov for permits and licenses, Click2GovCX for water utility billing, Point and Pay for parking ticket and citation processing, ViewPoint Cloud for citizen reporting and feedback, ArcGIS for GIS-based public mapping, NEOGOV for career applications, and Mailchimp for email newsletters. A companion mobile application extends access to iOS and Android users. No proprietary technology is developed in-house; the city's product portfolio is assembled entirely from best-of-breed vendor integrations.
Revenue is derived from four primary streams: property tax collections (the principal funding source for general operations), water utility billing, permits and licenses (construction, business, parking), and fines and citations (parking, police). The city employs a direct-to-citizen go-to-market model, distributing services through city hall, department offices, the online portal, mobile apps, and the Southwest Suburban Health Department's West Allis and Greenfield locations. Marketing and citizen engagement span Facebook, YouTube, Instagram, email newsletters, and community events. No AI/ML capabilities, patents, funding rounds, M&A activity, or named enterprise customers are documented in the available data.
The City of West Allis firmographics
Firmographics- Name
- The City of West Allis
- Legal name
- City of West Allis
- Website
- https://westalliswi.gov
- Company type
- Private
- Founded year
- 1906
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- The City of West Allis is a Wisconsin municipal government, founded 1906, providing public services including utilities, public safety, permitting, taxation, parks, and public health to its residents, businesses, and visitors through city hall, an online portal, and a mobile app.
- Ownership category
- akta.pro rank
The City of West Allis industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Waste Collection (56211), Waste Management and Remediation Services (562)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
- akta.pro secondary industries
- Public Works / In-House Municipal Collection Operations (EUAIAAAF), Stormwater Management & MS4 Compliance Services (BPALAMAL)
Keywords
Where The City of West Allis is headquartered
LocationHeadquarters
- HQ city
- West Allis
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
The City of West Allis business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Property Tax Revenue: Primary municipal funding source collected from property owners within the city limits to fund general city operations, public safety, and infrastructure maintenance.
- Utility Billing: Water utility billing to residential and commercial customers for water service and related utilities.
- Permits and Licenses: Fees collected for construction permits, business licenses, parking permits, and other municipal licenses.
- Fines and Citations: Revenue from parking tickets, police citations, and other municipal violations.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
The City of West Allis product offering
Product offeringCore offering
The City of West Allis is a municipal government that delivers essential public services to residents, businesses, and visitors within its jurisdiction. Core offerings include water utility billing and service, garbage and recycling collection, construction and business permitting and licensing, parking permits and citation processing, property tax administration, parks and recreation, public safety, and public health services delivered jointly through the Southwest Suburban Health Department. Services are accessed through an integrated digital ecosystem comprising an OpenGov-powered online portal, a mobile app for iOS and Android, and in-person city hall offices.
Product overview
The City of West Allis operates as a municipal government offering a digital services ecosystem centered on its official Apptegy-powered website. The primary product is the city's public-facing website which serves as a unified portal for resident services, combining online payment processing for utilities and citations, permit applications, problem reporting, career opportunities, and economic development resources. Key digital service modules include the OpenGov-powered permit portal, Click2Gov water bill payments, Point and Pay citation processing, ViewPoint Cloud feedback/reporting, NEOGOV career applications, and ArcGIS mapping. A companion mobile app extends access to iOS and Android users. The portfolio is structured as a web-based municipal services platform with integrated third-party service portals rather than a unified proprietary product.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Utility Service
Companies that use The City of West Allis
Customer profileSegments3 records
Ideal customer profiles3 records
The City of West Allis technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature3 records
The City of West Allis partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
The City of West Allis competitors and assessment
Company assessmentOthers
- Granicus: Government communication and digital services provider comparable to Apptegy and Mailchimp integrations used by West Allis — adjacent ecosystem participant, not a direct competitor.
Direct peers
- City of New Berlin: Milwaukee County suburb of similar size and service mix, offering comparable utility billing, public works, and permitting operations.
- City of Milwaukee: Wisconsin municipality in the same metro providing the same core services (utilities, public works, permitting, public safety). Closest functional and geographic peer.
- City of Kenosha: Wisconsin city of comparable size and economic mix, providing identical core municipal services and serving as a peer for budget and operations benchmarking.
- City of Madison: Wisconsin state capital and larger municipality offering the same functional service portfolio but at a meaningfully larger scale, useful as a scale-up benchmark.
- City of Greenfield: Adjacent Milwaukee suburb and existing co-operator of the Southwest Suburban Health Department, making it a direct operational peer.
- City of Wauwatosa: Adjacent Milwaukee suburb offering nearly identical municipal services, similar population size, and comparable tax-base profile. Nearest functional peer.
- City of Brookfield: Adjacent Milwaukee suburb with comparable municipal services, similar tax structure, and similar digital citizen engagement posture.
- City of Franklin: Milwaukee County suburb of similar size providing the same suite of municipal services, including utilities and public works.
Broad incumbents
- Tyler Technologies: Broad incumbent vendor of municipal software (ERP, payments, permitting, public safety) used by many Wisconsin cities — comparable as the technology backbone that West Allis relies on through OpenGov, Click2Gov, and NEOGOV.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
The City of West Allis social profiles
Digital presenceThe City of West Allis financial estimates
Financial estimateRevenue estimate
Valuation estimate
The City of West Allis leadership team
Management profileNumber of profiles
Profiles1 record
The City of West Allis subsidiaries and ownership
Company hierarchySubsidiaries1 record
The City of West Allis funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The City of West Allis M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The City of West Allis
What does The City of West Allis do?
The City of West Allis is a municipal government that delivers essential public services to residents, businesses, and visitors within its jurisdiction. Core offerings include water utility billing and service, garbage and recycling collection, construction and business permitting and licensing, parking permits and citation processing, property tax administration, parks and recreation, public safety, and public health services delivered jointly through the Southwest Suburban Health Department. Services are accessed through an integrated digital ecosystem comprising an OpenGov-powered online portal, a mobile app for iOS and Android, and in-person city hall offices.
Is The City of West Allis a public or private company?
The City of West Allis is a private company. It is classified as state government owned and is currently operating.
When was The City of West Allis founded?
The City of West Allis was founded in 1906. It employs 501 to 1,000 people.
Where is The City of West Allis based?
The City of West Allis is headquartered in West Allis, United States, in the North America region.
How does The City of West Allis make money?
Four revenue lines are on record. Property Tax Revenue is the primary driver. The others are utility Billing, permits and Licenses and fines and Citations.
Who are The City of West Allis's main competitors?
Granicus is listed as an others. Direct peers are City of New Berlin, City of Milwaukee, City of Kenosha, City of Madison, City of Greenfield, City of Wauwatosa, City of Brookfield and City of Franklin. Tyler Technologies is listed as a broad incumbent.
Does The City of West Allis have an API?
No public API is recorded for The City of West Allis.
What industry is The City of West Allis in?
The City of West Allis's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of EUAIAAAF, Public Works / In-House Municipal Collection Operations. Its NAICS code is 2213 and its SIC code is 4941.