The City of Plattsburgh

What The City of Plattsburgh does

The City of Plattsburgh is a municipal government in Clinton County, New York, providing a full portfolio of public services to approximately 20,000 residents within a 6.59 sq mi jurisdiction at population density of roughly 3,873 per square mile. Governed by a Mayor–Common Council structure (currently led by the 30th Mayor, Wendell K. Hughes, term 2025–2028), the city delivers public safety through Police and Fire Departments (the Fire Department alone handles 4,000+ calls annually across four platoons), public works (refuse, recycling, snow removal, road maintenance), environmental services (water filtration plant built 1936; water resource recovery facility rated at 16 million gallons per day, built 1973), and community amenities including the City Beach, parks, and the Melissa Penfield Park community room. Its core technology stack centers on the OpenGov AI-native ERP platform — announced April 2026 as OpenGov's first multi-product ERP partnership in New York State — replacing legacy paper-based systems across financial management, payroll, permitting, tax/revenue, and utility billing, supplemented by an ArcGIS-based GIS viewer and the Munisselfservice.com online payment portal for residents.

The city's revenue model is fundamentally tax- and fee-based. Property taxes are levied at $11.37 per $1,000 of assessed valuation (2021) as the primary general-fund source, supplemented by an 8% combined sales tax (4% state, 4% county), recurring utility fees for electric (Municipal Lighting Department, a 26-employee operation offering among the lowest U.S. residential rates at approximately $0.03/KWH via NYPA hydropower), water, sewer, and refuse collection, plus transaction-based income from park and facility rentals (community rooms, gazebos, beach lawn, City Hall venues). A meaningful capital and operating supplement comes from state and federal grants — most notably $1,181,812 in NYS Bond Act funding for MacDonough Park flood resiliency (October 2025) and a $300,000 CDBG application for water resource recovery facility upgrades — and from an economic development arm pursuing a +/-10-acre Dock Street Waterfront District brownfield redevelopment RFP and cross-border commerce activity contributing over $2 billion in annual Clinton County economic impact.

Customer segments divide across four groups: the primary base of approximately 20,000 city residents receiving municipal services; developers and investors targeted for waterfront and commercial redevelopment; regional businesses including 100+ Quebec-based firms, 52 transportation-equipment and aerospace manufacturers, and the broader 8,500 manufacturing/high-tech regional workforce; and visitors drawn by Lake Champlain waterfront, Bass tournaments, and Battle of Plattsburgh commemorations. Distribution is hybrid: in-person service at City Hall, a 24/7 online payment portal, mail and drop-box payment channels, and a public-meeting/YouTube livestream engagement layer. Service delivery is being digitalized via the OpenGov ERP rollout and the MyCityofPlattsburgh community engagement platform, while economic development is supported by partnerships with the North Country Chamber of Commerce, the Plattsburgh International Airport (with U.S. Customs and United Express service), and The Development Corporation (TDC).

Name

The City of Plattsburgh

Legal name

City of Plattsburgh

Website

https://cityofplattsburgh-ny.gov

Company type

Private

Founded year

1902

Operating status

Operating

Short description

The City of Plattsburgh is a municipal government in Clinton County, New York, providing public safety, public works, permitting, parks, and municipal electric, water, and sewer utilities to approximately 20,000 residents. It is pursuing waterfront redevelopment, ERP modernization, and cross-border economic development.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Executive Offices (921110), Police Protection (922120), Fire Protection (922160), Administration of Economic Programs (926), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Water Supply (4941), Electric Services (4911), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Power Districts & State/Provincial Utilities (EUADABAD)

Keywords

• Municipal government services
• Electric utility services
• Water and wastewater
• Public safety services
• Community development programs

Headquarters

HQ city

Plattsburgh

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: Property taxes collected at $11.37 per $1,000 of assessed valuation as of 2021, representing primary general fund revenue source
2. Utility Service Fees: Revenue from water, sewer, electricity, and refuse collection services provided to residents and businesses through municipal utilities
3. Park and Facility Rentals: Fees from renting community facilities including Melissa Penfield Park community room ($100 weekend/$50 weekday plus $20 key deposit), gazebos ($50/day), beach lawn ($200/day), City Hall venues ($100/day)
4. Economic Development: Waterfront property available for sale or lease at negotiated price; commercial development to generate tax revenue and economic activity
5. State and Federal Grants: Significant grant funding including $1.18 million for MacDonough Park flood resiliency, CDBG applications for water facility improvements, and various NYS Department of State funding
6. Sales Tax Revenue: Total sales tax rate of 8% (4% state, 4% county) collected on transactions within city limits

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

The City of Plattsburgh is a municipal government that provides essential public services to approximately 20,000 residents in Clinton County, New York. It operates municipal utilities (electric power through the Plattsburgh Municipal Lighting Department, water supply and wastewater treatment), public safety services (police and fire), public works (streets, sidewalks, refuse, recycling), parks and recreation, code enforcement, permitting and planning, and economic/community development programs including waterfront redevelopment at the Lake City Hub.

Product overview

The City of Plattsburgh is a municipal government providing a comprehensive portfolio of public services to approximately 20,000 residents. The city's offerings include essential utility services (electricity through the Municipal Lighting Department, water treatment/distribution, and sewer/wastewater management), public safety (Police and Fire Departments), public works (refuse collection, recycling, snow removal, road maintenance), and community amenities (City Beach, parks, recreation facilities). Administrative services include permitting, licensing, vital records, and online payment processing. The city operates on a Mayoral-Council form of government and maintains various boards and committees including Planning Board, Zoning Board of Appeals, Climate Task Force, and Housing Committee.

Differentiator

Problem solved

Functional benefit

Products and services

• Electric Utility Service Retail electric power distribution and billing services provided by the Plattsburgh Municipal Lighting Department (PMLD) to local residential and commercial customers.
• Water Supply Service Drinking water production and distribution to city residents and businesses, sourced from local wells and reservoirs.
• Wastewater Treatment Service Sanitary sewer collection and wastewater treatment for residential and commercial properties within the city.
• Police Services Law enforcement, patrol, criminal investigations, and 24-hour dispatch services for city residents and visitors, delivered through the Plattsburgh City Police Department.
• Fire Department Services Fire suppression, emergency medical response, technical rescue, hazardous materials response, and fire safety inspections provided by the City of Plattsburgh Fire Department.
• Public Works Services Street and sidewalk maintenance, snow plowing, leaf and brush pickup, street lighting, signage, and municipal fleet management.
• Refuse and Recycling Collection Curbside trash pickup, single-stream recycling, and bulk-item collection for residential and commercial customers.
• Parks and Recreation Services Operation of city parks, beaches, pavilions, athletic fields, and recreational programming; facility and pavilion rentals available to residents and community groups.
• Community Development and Planning Planning, zoning, code enforcement, building inspection, permitting, and economic development programs supporting the city and its neighborhoods.
• Building Inspection and Permitting Review, permitting, and inspection of new construction, renovations, and code compliance for residential and commercial properties.
• Waterfront Redevelopment (Lake City Hub) City-led economic development and master-planning program to redevelop the downtown waterfront along Lake Champlain, marketed to developers and investors.

Quantifiable outcome

• Property Tax Rate: $11.37 per $1,000 of assessed valuation (2021)
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• OpenGovcoreTechnology or Integration · 29 April 2026OpenGov, an AI-native public service software provider, selected for citywide ERP transformation covering financial management, payroll, permitting, tax and revenue, and utility billing operations. This is OpenGov's first multi-product ERP partnership in New York state, replacing legacy systems that suffered from slow performance and reliance on manual, paper-based workflows.
• Plattsburgh YMCAcoreStrategic or Co-development Partner · 18 December 2025City of Plattsburgh and Plattsburgh YMCA partnership renewed to provide free youth sports programs for city residents aged 12 and under in 2026. Programs include basketball, tee ball, indoor soccer, and fall soccer. City Council approved $50,000 contract. In 2025, 777 children participated with 423 being City residents.
• North Country Chamber of CommercemajorStrategic or Co-development PartnerStrategic partnership with North Country Chamber of Commerce for regional economic development, promoting cross-border commerce with Quebec, tourism, and business investment in the Plattsburgh region.
• Plattsburgh International AirportmajorStrategic or Co-development PartnerPlattsburgh International Airport serves as growing secondary airport for Montreal, with United Express jet service to Dulles Washington and U.S. Customs operation for direct international flights, supporting regional economic integration.
• The Development CorporationmajorStrategic or Co-development PartnerThe Development Corporation (TDC) partners with the city on economic development initiatives and regional growth strategies.
• Quebec Businesses (100+)majorStrategic or Co-development PartnerOver 100 Quebec-based businesses operate in the immediate area, employing an estimated 15% of the county workforce. Strong economic integration with Quebec supports the regional economy.
• Barton & Loguidice, D.P.C.minorImplementation/ SI/ Consulting PartnerEngineering and environmental consulting firm collaborating with the City on the MacDonough Park Flood Resiliency Improvements Project for design and permitting phases.
• Adirondack Coast Visitors BureauminorGTM or Marketing PartnerRegional tourism marketing partnership promoting Plattsburgh as a visitor destination, supporting hospitality sector growth and cross-border tourism.

Scale indicators17 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC7H36PiuYNJJkZpczbLvCbw
• Facebookfacebook.com/sustainableplattsburgh
• LinkedInlinkedin.com/company/the-city-of-plattsburgh

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The City of Plattsburgh