CANADIAN RESOURCE CENTRE FOR VICTIMS OF CRIME

What CANADIAN RESOURCE CENTRE FOR VICTIMS OF CRIME does

The Canadian Resource Centre for Victims of Crime (CRCVC) is a national, non-profit charitable organization founded in 1993 and headquartered in Ottawa, Ontario. It provides free, confidential, bilingual (English and French) direct support services to survivors of serious crime across Canada, including emotional support, crisis intervention, criminal justice system navigation, safety planning, court/parole hearing accompaniment, and referrals. The organization does not operate proprietary technology; its service stack is built around a toll-free phone hotline (1-877-232-2610), email support, virtual peer-support groups (including a nationally available Homicide Support Group), and a national Resource Directory that aggregates hundreds of partner organizations across 20+ service categories and all provinces and territories. CRCVC functions as a registered charity (since January 1, 2017) and is funded through donations and selective government grants—notably the Department of Justice Victims Fund—rather than fee-for-service revenue. Its customer base is the general population of crime victims and survivors, with secondary audiences including criminal justice system stakeholders, government agencies, and law enforcement partners; all services are delivered free of charge regardless of perpetrator status. Beyond direct service, CRCVC has built a substantial legislative advocacy legacy, credited with influencing Bill C-13 (DNA Data Bank), the Canadian Victims Bill of Rights (2015), the creation of the Federal Ombudsman for Victims of Crime (2007), and the federal Victims Fund for Canadians victimized abroad (2007).

Name

CANADIAN RESOURCE CENTRE FOR VICTIMS OF CRIME

Legal name

Canadian Resource Centre for Victims of Crime

Website

https://crcvc.ca

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

The Canadian Resource Centre for Victims of Crime is a national, Ottawa-based registered charity providing free, confidential, bilingual direct support, advocacy, and educational resources to survivors of serious crime and stakeholders across Canada since 1993.

Ownership category

akta.pro rank

Product category

Victim Support Services

NAICS

Other Individual and Family Services (624190), Human Rights Organizations (813311), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Legal Services (8111)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

Keywords

• Victim support services
• Crime victim advocacy
• Victim rights education
• Criminal justice navigation
• Peer support groups

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Donations and Charitable Funding: CRCVC operates as a registered Canadian charity (Charity Number: 13552 8701 RR0001) relying primarily on donations and government funding. The organization became a registered charity on January 1, 2017. Funding includes support from the Department of Justice Victims Fund for specific publications and programs.
2. Free Services Model: All services provided by CRCVC are free of charge and confidential to victims and survivors of crime. No revenue is generated from service fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Canadian Resource Centre for Victims of Crime provides free, confidential, bilingual (English/French) support, advocacy, and education to survivors of serious crime across Canada. Its core offering centers on direct client services — emotional support, crisis intervention, safety planning, criminal justice system navigation, parole hearing assistance, victim impact statements, and referrals — supplemented by monthly virtual peer support groups (notably the Homicide Support Group) and a national Resource Directory linking victims to local services. The organization complements these direct services with a publications portfolio, public education, and legislative/policy advocacy that has shaped Canadian victim rights law.

Product overview

The Canadian Resource Centre for Victims of Crime (CRCVC) operates as a national charitable organization offering a unified service model focused on victim support, advocacy, and education. The core offering centers on direct support services including crisis intervention, criminal justice navigation, safety planning, and peer support groups (homicide support groups). These are supplemented by an extensive publications portfolio including the CRCVC Informational Brochure, specialized guides like 'The Kind Canadian's Guide to Hard Conversations' and 'If the Media Calls: A Guide for Crime Victims & Survivors,' and educational resources on topics including intimate partner violence, sexual assault, and fraud recovery. The organization also maintains a National Resource Directory connecting victims to local services, and provides advocacy for legislative changes benefiting victims including the Victims Fund program, DNA Data Bank improvements, and financial assistance for parole board hearings. All services are free, confidential, and bilingual (English/French), with head office located in Ottawa, Ontario.

Differentiator

Problem solved

Functional benefit

Products and services

• Victim Support Services Direct client support for victims and survivors of crime including emotional support, crisis intervention, safety planning, criminal justice system navigation, advocacy, referrals, and assistance with parole hearings, court processes, and victim impact statements. Free of charge to all victims of crime across Canada.
• Bilingual Support Services Free, confidential bilingual (English/French) support services available to all victims of crime regardless of whether the perpetrator has been identified, apprehended, prosecuted, or convicted.
• Homicide Support Group Monthly peer support group for family members, friends, and loved ones of homicide victims, offered nationally via virtual sessions to support survivors dealing with loss from violent crime.
• National Resource Directory National directory of victim services across Canada, organized by province and service category including police, court, and community-based services, volunteers, non-governmental organizations, and charitable organizations across 20+ categories such as counselling, legal services, Indigenous services, missing persons, and crime-specific support services.
• Financial Assistance for Canadians Victimized Abroad Federal funding program (Victims Fund) providing emergency financial assistance to Canadians victimized outside Canada in specified serious violent crimes, established April 1, 2007.
• Financial Assistance for Parole Board Hearings Program enabling victims to apply for financial assistance to attend Parole Board of Canada hearings of offenders who harmed them, effective November 1, 2005, accompanied by the creation of a National Office for Victims.
• CRCVC Informational Brochure Comprehensive informational brochure providing an overview of CRCVC services, mission, and support offerings for victims of crime in Canada. Available in English and French.
• How to Clear Your Browser/Search History Guide Educational guide providing step-by-step instructions for various browsers (Chrome, Firefox, Safari, Edge, Internet Explorer) and devices to help victims maintain privacy and safety online.
• How to Help a Loved One Experiencing Violence Practical guide offering advice and guidance for individuals supporting someone experiencing domestic or intimate partner violence.
• Intimate Partner Violence Resource Comprehensive resource explaining intimate partner violence, warning signs, and support options for victims.
• CRCVC: The Kind Canadian's Guide to Hard Conversations Free downloadable guide helping Canadians learn how to support trauma survivors with empathy, providing practical advice on responding appropriately and avoiding victim-blaming language.
• If the Media Calls: A Guide for Crime Victims & Survivors Comprehensive guide helping victims understand media engagement, risks and benefits of speaking to media, tips for high-profile cases, and modern technology considerations. Available in print and PDF.
• It's Not Your Fault: Addressing Sexual Harassment & Assault Resource addressing sexual harassment and assault, providing support guidance and information for survivors.
• Support After Sexual Misconduct in the Canadian Armed Forces Resource providing support information and guidance for victims of sexual misconduct within the Canadian Armed Forces.
• Victim Support Worker Services Trauma-informed client-centered support services provided by qualified Victim Support Workers offering emotional support, practical assistance, referrals, advocacy, safety planning, and information to victims and families.

Quantifiable outcome

• Advocacy led to creation of Office of the Federal Ombudsman for Victims of Crime (2007)
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Kids Help Phone: Canada's national 24/7 e-mental health service for young people, including crisis support related to violence and abuse. Comparable in operating a national bilingual helpline and digital support infrastructure, though focused on youth.
• Canadian Women's Foundation: National Canadian foundation funding violence-prevention programs including sexual assault centres, domestic violence shelters, and trafficking supports. Overlaps with CRCVC's IPV, sexual assault, and human trafficking victim populations but operates as a grantmaker rather than direct service provider.
• Ontario Victim Services Branch: Provincial government program funding 42 victim service organizations across Ontario. Comparable in mandate to support victims through the criminal justice system, though government-funded rather than donation-supported.

Direct peers

• Canadian Centre for Child Protection: National Canadian nonprofit providing direct support, intervention, and education related to child sexual abuse and exploitation. Directly comparable as a registered charity offering bilingual services, a national hotline, and resource/referral infrastructure for victims of crime.
• Victim Services Toronto: Municipal nonprofit providing crisis intervention, court support, safety planning, and system navigation to victims of crime in Toronto. Highly comparable in service model and target population, though operating at a city rather than national scale.
• Ending Violence Association of Canada: National umbrella association coordinating sexual assault centres, shelters, and violence-against-women services across Canada. Comparable as a national advocacy/training organization in the victim-services space with bilingual capacity.

Regional players

• Public Safety Canada - Federal Ombudsman for Victims of Crime: Federal office created in 2007 largely through CRCVC advocacy, addressing federal-level victim complaints and emerging issues. Closely linked institutional peer; CRCVC's historic success in creating this office makes it a uniquely comparable advocacy-driven entity.

Emerging players

• Native Women's Shelter / Aboriginal Shelter Services: Network of shelters serving Indigenous women and children fleeing violence. Comparable in providing direct trauma-informed support to victims of crime in Canada, with overlap in advocacy and culturally informed service models.
• Canadian Civil Liberties Association: National nonprofit conducting advocacy, litigation, and public education on civil liberties including accused and victim rights. Comparable as a Canadian civil-society advocacy organization influencing rights legislation, though its mandate is broader than victim services.

Others

• Crime Stoppers Canada: National nonprofit focused on anonymous crime reporting and supporting victims/witnesses. Adjacent peer sharing the Canadian victim-services nonprofit ecosystem and national hotline model, though with a distinct crime-prevention orientation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xtwitter.com/CRCVC
• Facebookfacebook.com/CRCVC
• LinkedInlinkedin.com/company/canadian-resource-centre-for-victims-of-crime
• Instagraminstagram.com/crcvc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about CANADIAN RESOURCE CENTRE FOR VICTIMS OF CRIME