What Centre for Accessibility Australia does

Centre for Accessibility Australia (CFA Australia) is an Australian not-for-profit organisation and registered charity (ABN 62 641 669 543) with Deductible Gift Recipient status, headquartered in Cloverdale, Western Australia. Founded in 2018 as a collaborative initiative and incorporated on 21 August 2020 with Dr. Scott Hollier as inaugural CEO, the organisation delivers a portfolio of digital accessibility services including website and app auditing, document accessibility, video accessibility (audio descriptions and captioning), user testing with people with disability, marketing and communications accessibility, DAIP reviews, and disability awareness training. CFA Australia is a W3C member, with its CEO representing the organisation on the W3C Advisory Committee and co-convening the W3C WAI APA Research Questions Task Force, and the CEO additionally serves as Chair of the Disability Services Commission WA Board.

The organisation's commercial model is hybrid and typical of a mission-driven NFP: professional services revenue from government, corporate and community-sector engagements; public training workshops sold via Humanitix (e.g., A$450 per participant for the Online Accessible Communications and Media Workshop); an organisational membership programme; tax-deductible donations through PayPal; and grant funding, notably an ACCAN grant (August 2020) for telecommunications accessibility and a three-year WA Department of Communities systemic advocacy grant (September 2022). It runs the Australian Access Awards (biennial since 2019, 122 nominations in 2023) and, since 2026, the Accessible Tech for All national laptop redistribution programme supported by Brayco's matching donation campaign.

In July 2026, CFA Australia acquired E-QUAL Disability Consultants, integrating 30+ years of disability access and inclusion experience and founder Leanda Syme into the service line-up as E-QUAL Access & Inclusion. Customer-facing activity spans government agencies (City of Cockburn, NDIS Quality and Safeguards Commission), telecommunications (Telstra), banking (Bendigo Bank), retail (Coles as Silver Sponsor), education (Moodle), and the disability nonprofit sector (Deafblind Information Australia). The team is small (1-10 employees), revenue is not publicly disclosed, and no AI/ML or software-product components are evident in the offering.

Name

Centre for Accessibility Australia

Legal name

Centre for Accessibility Australia

Website

https://accessibility.org.au

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Centre for Accessibility Australia is a Western Australia-headquartered not-for-profit charity that delivers digital accessibility audits, training, consulting, document and video accessibility services, and DAIP support to Australian government agencies, corporations, educational institutions and disability organisations.

Ownership category

akta.pro rank

Product category

Digital Accessibility Services

NAICS

Educational Support Services (611710), Educational Services (611), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Educational Services (8200), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744), Services-Social Services (8300)

akta.pro primary industry

Digital Accessibility & Web/App Compliance (WCAG) (EDALAGAG)

akta.pro secondary industries

Academic Accommodations & Access Planning (ADA/504) (EDALAGAA), Accessibility, Universal Design for Learning (UDL) & Inclusive Content Services (EDAGAKAJ), Accessible & Alternative Format Materials (Braille, Large Print, Audio, Tactile Graphics) (EDAGAMAD), Assistive Listening & Accessibility AV Infrastructure (Hearing loops, captioning hardware) (EDAEAHAN)

Keywords

• Digital accessibility services
• Accessibility auditing
• WCAG compliance consulting
• Disability inclusion training
• Assistive technology testing

Headquarters

HQ city

Cloverdale

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Grants and Funding: Received ACCAN grant for telecommunications accessibility project and WA Department of Communities systemic advocacy grant for three-year digital access transformation project
2. Professional Services: Consulting, auditing, training, and advisory services billed to organizations and government agencies
3. Workshop Fees: Public training workshops such as Accessible Communications and Media Workshop at A$450 per session
4. Membership: Organizational membership program for ongoing accessibility support and resources
5. Donations: Tax-deductible donations through PayPal for registered charity with DGR status

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Centre for Accessibility Australia delivers professional digital accessibility services including website and app auditing against WCAG standards, document and video accessibility (audio descriptions), user testing with people with disability, consulting and DAIP reviews (via the integrated E-QUAL Access and Inclusion offering), and disability awareness training for organisations. It also runs the Australian Access Awards program recognising digital accessibility excellence and the Accessible Tech for All initiative providing donated laptops to people with disability.

Product overview

Centre for Accessibility Australia (CFA Australia) is a not-for-profit organisation that provides a portfolio of accessibility services rather than a single software product. The core offerings include E-QUAL Access & Inclusion services (consulting, training, and DAIP support), Website and App Auditing, Document Accessibility, User Testing, Video Accessibility (including audio descriptions), Marketing and Communications Accessibility, and general Consulting. The organisation also runs the Australian Access Awards program (recognising digital accessibility excellence since 2019) and the Accessible Tech for All initiative (laptop donation program). Additional resources include the Accessibility Hub with guides, device setup assistance, and a free Inclusive Digital Design course. The organisation serves organisations, government agencies, businesses, and community groups across Australia.

Differentiator

Problem solved

Functional benefit

Brands

• Accessible Tech for All: A national initiative connecting organisations, individuals, and people with disability to help provide laptops across Australia. The program accepts laptop donations from organisations and provides them to people with disability who need technology access.

Products and services

• E-QUAL Access and Inclusion Disability access and inclusion consulting, training and advisory services including Disability Access and Inclusion Plan (DAIP) development, implementation and review, for organisations primarily in Western Australia.
• Website and App Auditing Professional evaluation of how well websites, apps and digital items meet the needs of people with disability, assessing conformance to accessibility standards such as WCAG 2.0/2.1/2.2.
• Document Accessibility
• Video Accessibility
• User Testing
• Marketing and Communications Accessibility
• Consulting
• Disability Awareness Training
• DAIP Reviews
• Online Accessible Communications and Media Workshop An interactive workshop designed to equip participants with essential skills to create inclusive content that resonates with diverse audiences.

Quantifiable outcome

• 96% of world's top websites still contain detectable accessibility issues (WebAIM Million Report)
• +1 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core, major and minor.

• E-QUAL Disability ConsultantscoreStrategic or Co-development Partner · 1 July 2026E-QUAL Disability Consultants joined CFA Australia on 1 July 2026, bringing over 30 years of disability access and inclusion experience. Founder Leanda Syme continues as consultant. Services include DAIP support, accessibility consulting, training, and advisory services for Western Australia and beyond.
• The Bray Family Fund through Fremantle FoundationmajorGTM or Marketing Partner · 22 November 2023Silver Sponsor of Australian Access Awards 2023
• AbleDocsmajorGTM or Marketing Partner · 22 November 2023Silver Sponsor of Australian Access Awards 2023
• Department of Premier and Cabinet Office of Digital GovernmentmajorGTM or Marketing Partner · 22 November 2023Silver Sponsor of Australian Access Awards 2023
• ColesmajorGTM or Marketing Partner · 22 November 2023Silver Sponsor of Australian Access Awards 2023; Corporate website finalist for accessibility achievements
• BraycominorGTM or Marketing Partner · 22 November 2023Corporate sponsor for Accessible Tech for All initiative's Give 1, Help 2 campaign, matching donations to fund laptops
• DADAAminorGTM or Marketing Partner · 22 November 2023Community Sponsor for Australian Access Awards 2023
• VisabilityminorGTM or Marketing Partner · 22 November 2023Community Sponsor for Australian Access Awards 2023
• ATSAminorGTM or Marketing Partner · 22 November 2023Community Sponsor for Australian Access Awards 2023
• City of BelmontcoreStrategic or Co-development Partner · 7 October 2023Partnership with City of Belmont to conduct free workshops equipping local businesses and city staff with knowledge and skills to enhance digital accessibility. Partnership resulted in 2023 Opportunity Award recognition.
• W3C (World Wide Web Consortium)coreStrategic or Co-development PartnerCFA Australia is W3C member. CEO Dr. Scott Hollier represents CFA Australia on W3C Advisory Committee and co-convenes W3C WAI APA Research Questions Task Force. Organization involved in development of WCAG standards.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• AbilityNet: UK-based charity providing digital accessibility audits, training, and resources for people with disability. Closely comparable non-profit model, services mix (WCAG audits, training, consulting), and mission alignment with CFA Australia.
• Australian Network on Disability (AND): Australian non-profit helping employers and organisations become more inclusive of people with disability. Overlaps with CFA Australia's DAIP, training, and corporate inclusion work in the same Australian market.
• Access iQ: Australian digital accessibility consultancy offering WCAG audits, accessibility policy development, and training. Directly competes with CFA Australia in the Australian enterprise and government market.
• AbleDocs: Commercial document accessibility provider offering PDF remediation, training, and enterprise accessibility tooling. Direct competitor in document accessibility and a current CFA Australia Awards sponsor.
• WebAIM: US-based non-profit specializing in web accessibility, providing WCAG-based auditing, training, and the widely cited WebAIM Million report. Direct comparable on mission, services, and non-profit structure.
• Open Access (Australia): Australian accessibility consultancy providing WCAG auditing, accessible document remediation, and training. Direct competitor in the same Australian market with overlapping service lines.

Regional players

• Vision Australia: Large Australian disability service provider offering advocacy, assistive technology, and accessibility services. Comparable mission and Australian footprint; broader service scope but adjacent accessibility offerings.

Others

• TPGi (The Paciello Group): Global accessibility consultancy offering audits, training, and advisory services. Overlaps with CFA Australia's core professional services portfolio but serves a broader international enterprise client base.

Emerging players

• People with Disability Australia (PWDA): Australian disability advocacy organisation engaging in policy, training, and digital inclusion. Adjacent peer with overlapping advocacy and training mandates but less focus on commercial WCAG auditing.

Broad incumbents

• Deque Systems: Large US-headquartered commercial vendor of accessibility testing tools (axe), training, and consulting. Competes with CFA Australia on WCAG audits and enterprise training but at significantly greater scale and with proprietary software.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/centrefora11y
• YouTubeyoutube.com/@CentreforAccessibilityAus
• Facebookfacebook.com/centrefora11y
• LinkedInlinkedin.com/company/centreforaccessibility
• Instagraminstagram.com/centreforaccessibility

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centre for Accessibility Australia