The Cloud One Hotels
The Cloud One Hotels is a Munich-operated, Motel One Group-affiliated lifestyle design hotel brand running nine urban properties across Europe and New York, serving digitally savvy leisure travelers via a direct booking platform, beOne loyalty program, and mobile app.
- Company typePrivate
- Founded2022
- HeadquartersMunich, Germany
- Headcount11–50
- GTM typeB2C
- OfferingServices
What The Cloud One Hotels does
The Cloud One Hotels is a lifestyle design hotel brand targeting urban, lifestyle-oriented travelers seeking design-forward, locally rooted city accommodation at accessible price points. The portfolio comprises nine properties across New York, Düsseldorf, Hamburg, Frankfurt, Nuremberg, Prague, Gdańsk, Vienna, and Lisbon, with the Lisbon site listed as coming soon. The brand positions itself between budget and boutique tiers, layering sensory branding (the 'Beyond Clouds' signature fragrance developed with Berlin studio AOIRO), curated lifestyle content (Golden Hour Guide, Sounds in the Cloud, Travel Collection), and ESG-led sourcing onto a standardized room product.
The brand is operated by Motel One GmbH, a private Munich-headquartered hotel management company, under which hotel operations were transferred from Flemings Hotels on 1 October 2025. The technology stack centers on a direct digital booking platform (the-cloud-one.com) and the beOne mobile application, which together deliver the loyalty program, mobile key, online check-in 48 hours before arrival, and member-exclusive pricing of up to 10%. Supporting infrastructure includes Google Analytics/Firebase/BigQuery for data, SAP Emarsys for marketing automation and abandoned-booking recovery, Usercentrics for GDPR consent, AB Tasty for experimentation, and a DialogShift AI chatbot for web customer support.
The revenue model is primarily transactional accommodation income at owned/operated properties, augmented by F&B (breakfast and bar), ancillary fees (EUR 15/night pet fee, EUR 10/hour late check-out), meeting space, group bookings, gift vouchers, and a small branded-retail line (fragrance, Travel Collection). Distribution is direct-led via the website, mobile app, and front desk, with rate parity and OTA distribution managed through Triptease. Customers are individual leisure and city-break travelers; the beOne digital membership program is the primary retention and direct-channel lever, currently in early-stage scale following its 2024 launch.
The Cloud One Hotels firmographics
Firmographics- Name
- The Cloud One Hotels
- Legal name
- Motel One GmbH
- Website
- https://the-cloud-one.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Cloud One Hotels is a Munich-operated, Motel One Group-affiliated lifestyle design hotel brand running nine urban properties across Europe and New York, serving digitally savvy leisure travelers via a direct booking platform, beOne loyalty program, and mobile app.
- Ownership category
- akta.pro rank
Where The Cloud One Hotels is headquartered
LocationHeadquarters
- HQ city
- Munich
- HQ country
- Germany
- HQ region
- Europe
Offices10 records
Markets served
The Cloud One Hotels business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Hotel Accommodation: Core revenue from renting hotel rooms for overnight accommodation. Properties are located in New York, Düsseldorf, Hamburg, Frankfurt, Prague, Gdańsk, Nuremberg, Vienna, and Lisbon. Payment is collected in advance or upon arrival, with cancellation policies varying by booking type.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per stay | beOne Member Rate |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
The Cloud One Hotels product offering
Product offeringCore offering
The Cloud One Hotels operates an affordable lifestyle design hotel brand providing overnight accommodation in city-center locations across Europe and New York. Core offerings include hotel rooms, food and beverage (breakfast and bar/lounge), meeting/event spaces, and ancillary services such as electric vehicle charging and pet-friendly stays. A digital loyalty layer (beOne Membership, beOne App, Quick Check-in & Mobile Key) and curated lifestyle offerings (Beyond Clouds fragrance, Travel Collection) complement the stay experience.
Product overview
The Cloud One Hotels is a lifestyle design hotel brand operated by Motel One GmbH. The portfolio consists of 9 locations across Europe and New York (Düsseldorf-Kö Bogen, Frankfurt-Metropolitan, Gdańsk, Hamburg-Kontorhaus, Lisbon, New York-Downtown, Nuremberg, Prague, Vienna-Staatsoper). The core offering centers on hotel accommodations with value-added services. The beOne membership program (with companion beOne App) serves as the primary digital loyalty layer, enabling online check-in, mobile key access, and member-only pricing. Additional services include breakfast and bar offerings, gift voucher shop, meeting spaces, group bookings, EV charging, and pet accommodation. The brand extends into lifestyle products including the Beyond Clouds signature fragrance and The Cloud One Travel Collection. ESG initiatives cover sustainability in the supply chain.
Differentiator
Problem solved
Functional benefit
Brands
- beOne Membership: Loyalty program offering up to 10% discount on bookings, free welcome water, online check-in, mobile key, last room availability, and Sunday late check-out benefits.
- beOne App
Products and services
- Hotel Accommodations (The Cloud One Hotels) Overnight hotel stays at lifestyle design properties in central locations across New York, Düsseldorf, Hamburg, Frankfurt, Prague, Gdańsk, Nuremberg, Vienna, and Lisbon. Check-in from 3pm, check-out by noon, late check-out available for EUR 10/hour.
- beOne Membership Program Digital loyalty membership offering up to 10% discount on bookings, free welcome water per stay, online check-in, mobile key, last room availability, and Sunday late check-out (sleep-in Sunday).
- beOne Mobile App Mobile application (iOS/Android) for managing loyalty membership, booking rooms, online check-in, and using the smartphone as a mobile room key.
- Quick Check-in & Mobile Key Digital hotel service allowing guests to check in online 48 hours before arrival and use their smartphone as a room keycard via the beOne app at properties with the required infrastructure.
- Breakfast Service
Companies that use The Cloud One Hotels
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
The Cloud One Hotels technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration32 records
AI capability2 records
Feature5 records
The Cloud One Hotels partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Google (Analytics, Firebase, BigQuery, Maps, Tag Manager, YouTube)coreTechnology integration for web analytics, mobile app analytics, data storage and management, map display, tag management, and video content delivery. Google Analytics provides web traffic analysis, Firebase supports mobile app development and analytics, BigQuery enables data warehousing, and Google Maps displays location information.
- SAP EmarsyscoreEmail marketing automation platform used for abandoned cart/booking recovery communications, customer engagement, and personalized marketing. Processes interactions on the website to determine whether booking processes were initiated but not completed.
- UsercentricscoreConsent management platform for obtaining, administering, and documenting user consent for data processing in accordance with GDPR requirements.
- Computop Wirtschaftsinformatik GmbHcorePayment service provider processing secure credit card transactions using 3D Secure 2.0 protocol for customer authentication.
- AOIRO (Berlin-based studio)minorDesign studio collaboration for signature lounge fragrance 'Beyond Clouds'. AOIRO works exclusively with natural essential oils and contributed to The Cloud One's sensory brand identity.
Scale indicators1 record
Recent moves7 records
Expansion highlights5 records
The Cloud One Hotels competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat4 records
Customer concentration
The Cloud One Hotels social profiles
Digital presenceThe Cloud One Hotels compliance and trust
Trust signalCompliance1 record
The Cloud One Hotels financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Cloud One Hotels leadership team
Management profileNumber of profiles
Profiles4 records
The Cloud One Hotels funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Cloud One Hotels M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Cloud One Hotels
What does The Cloud One Hotels do?
The Cloud One Hotels operates an affordable lifestyle design hotel brand providing overnight accommodation in city-center locations across Europe and New York. Core offerings include hotel rooms, food and beverage (breakfast and bar/lounge), meeting/event spaces, and ancillary services such as electric vehicle charging and pet-friendly stays. A digital loyalty layer (beOne Membership, beOne App, Quick Check-in & Mobile Key) and curated lifestyle offerings (Beyond Clouds fragrance, Travel Collection) complement the stay experience.
Is The Cloud One Hotels a public or private company?
The Cloud One Hotels is a private company. It is classified as corporate owned and is currently operating.
When was The Cloud One Hotels founded?
The Cloud One Hotels was founded in 2022. It employs 11 to 50 people.
Where is The Cloud One Hotels based?
The Cloud One Hotels is headquartered in Munich, Germany, in the Europe region.
How does The Cloud One Hotels make money?
One revenue line is on record: hotel Accommodation.
Does The Cloud One Hotels have an API?
No public API is recorded for The Cloud One Hotels.