Talk-point Gmbh
Talk-point GmbH is a privately held German e-commerce retailer selling new and certified refurbished (B-Ware) smartphones, tablets, smartwatches, and consumer electronics to B2C and B2B buyers across 26 European countries, supported by a private-label TP brand and a physical store in Eilenburg.
- Company typePrivate
- Founded2004
- HeadquartersEilenburg, Germany
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Talk-point Gmbh does
Talk-point GmbH is a privately held German e-commerce retailer of consumer electronics, headquartered in Eilenburg and operating under the trade names Talk-Point and TP. Founded around 2004, the company sells both new and certified refurbished ('B-Ware') smartphones, tablets, smartwatches, and accessories from brands including Apple, Samsung, Xiaomi, Google, Huawei, Oppo, Motorola, Honor, OnePlus, and Nothing, plus a wider assortment spanning home appliances, garden/outdoor, lifestyle, photovoltaic/solar, and e-mobility categories. The B-Ware programme uses a transparent three-tier grading system ('wie neu' / 'sehr gut' / 'gut') sourced from returns, display units, and customer trade-ins, enabling discounts of 20-60% versus new units. The company also operates a private-label brand 'that's perfect' (TP) covering household, garden, camping, and lifestyle goods, and runs a physical retail/service point (TP Store Eilenburg).
The storefront is built on Shopify (no proprietary platform technology disclosed), backed by a 30-day return policy and Germany-based fulfilment with shipping across 26 European countries. Talk-point generates revenue primarily through direct-to-consumer unit pricing on hardware sales, supplemented by a B2B business unit for volume and corporate buyers. Marketing is multi-channel: a Ratgeber advice blog, active presence on eight social platforms (Facebook, Instagram, LinkedIn, TikTok, Twitch, X, YouTube, WhatsApp), newsletter, and listings on price-comparison platforms (idealo, Geizhals). A 24/7 AI-powered customer-service chatbot ('Talki') handles order tracking and returns. The company claims 4M+ cumulative customers and 20+ years of operating history, but no revenue, headcount, ownership, or funding figures are publicly disclosed.
Talk-point Gmbh firmographics
Firmographics- Name
- Talk-point Gmbh
- Legal name
- Talk-Point GmbH
- Website
- https://talk-point.de
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Talk-point GmbH is a privately held German e-commerce retailer selling new and certified refurbished (B-Ware) smartphones, tablets, smartwatches, and consumer electronics to B2C and B2B buyers across 26 European countries, supported by a private-label TP brand and a physical store in Eilenburg.
- Ownership category
- akta.pro rank
Talk-point Gmbh industry classification
Industry- Product category
- Consumer Electronics Retail
- NAICS
- Electronics and Appliance Retailers (4492)
- SIC
- Retail-Radio, Tv & Consumer Electronics Stores (5731)
- akta.pro primary industry
- Big-Box Electronics + Wearables & Personal Tech Retail (CRACAAAJ)
- akta.pro secondary industry
- Off-Price Small Appliances & Home Electronics Retail (CRAEACAH)
Keywords
Where Talk-point Gmbh is headquartered
LocationHeadquarters
- HQ city
- Eilenburg
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Talk-point Gmbh business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Marketing or Sales, Personnel, Technology or R&D
Revenue model
- New Product Sales: Sale of new electronics including smartphones, tablets, smartwatches, and accessories from major brands like Apple, Samsung, Xiaomi, Google, and others.
- B-Ware/Refurbished Product Sales: Sale of refurbished electronics in three conditions: 'wie neu' (like new), 'sehr gut' (very good), and 'gut' (good). These are sourced from returns, display units, and customer trade-ins.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual product pricing - no subscription tiers |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Talk-point Gmbh product offering
Product offeringCore offering
Talk-Point GmbH is a German e-commerce retailer selling new and certified refurbished (B-Ware) consumer electronics through its online shop talk-point.de and a physical store in Eilenburg. The assortment spans smartphones, tablets, smartwatches, TVs, household appliances, lifestyle goods, garden/outdoor equipment, e-scooters, and photovoltaic/solar systems, complemented by the TP private-label brand ('that's perfect') offering own-branded household and lifestyle products.
Product overview
Talk-Point is a German e-commerce company with over 20 years of experience in mobile telecommunications and e-commerce, serving over 4 million customers. The company operates a multi-category online retail platform offering both new and refurbished (B-Ware) consumer electronics. Their product portfolio centers on mobile devices (smartphones, tablets, smartwatches) but extends to home electronics, lifestyle products, garden equipment, seasonal items, and photovoltaic/solar technology. Talk-Point also operates a proprietary private-label brand called 'TP' (that's perfect) offering own-manufactured products including camping equipment, household items, and tools. The company differentiates through their B-Ware program offering certified refurbished electronics at reduced prices, and operates an AI-powered customer service chatbot called 'Talki' for 24/7 support.
Differentiator
Problem solved
Functional benefit
Brands
- that's perfect: Private label brand for household products, garden equipment, and lifestyle items including storage containers, folding pavilions, camping tents, sensor trash cans, yoga mats, and other TP-branded merchandise.
Products and services
- B-Ware (Certified Refurbished Electronics) Certified refurbished and pre-owned consumer electronics including smartphones, tablets, smartwatches, headphones, and hard drives sold at discounted prices with a transparent three-tier grading system: 'wie neu' (like new), 'sehr gut' (very good), and 'gut' (good). Units are sourced from returns, display models, and customer trade-ins and sold to individual consumers across Germany and the EU with savings up to 60% off new equivalents.
- New Consumer Electronics (Smartphones, Tablets, Smartwatches, TVs) Brand-new consumer electronics including smartphones (Apple, Samsung, Xiaomi, Google, Huawei, Oppo, Motorola, Honor, OnePlus, Nothing), tablets (Apple, Samsung, Lenovo, Huawei, Alcatel, Microsoft), smartwatches (Apple, Samsung, Huawei, Google, XPLORA), and televisions, sold directly to individual consumers through the talk-point.de online storefront and TP Store Eilenburg.
- TP ('that's perfect') Private Label Brand Talk-Point's own proprietary 'TP' brand ('that's perfect') offering TP-branded merchandise including storage containers, folding pavilions, camping tents, sensor trash cans, garden carts, car jacks, Dutch ovens, yoga mats, and other household and lifestyle items sold through the Talk-Point storefront.
- Photovoltaik (Solar Technology Equipment) Solar and photovoltaic equipment including solar modules, inverters, and related components from brands such as LG, SMA, Huawei, Sungrow, Kostal, and Enphase, sold to consumers and small installers through the talk-point.de storefront.
- E-Scooter & E-Mobility Street-legal electric scooters and related e-mobility products including models from NIU (KQi series) and Xiaomi (Mi Electric Scooter), sold to individual consumers across Germany and the EU through talk-point.de.
- Household Appliances & Home Products Home and household appliances including kettles, toasters, cooktops, refrigerators, microwaves, ovens, dishwashers, range hoods, irons, food storage containers, and mixers, sold to individual consumers through talk-point.de.
- Garden, Outdoor & DIY Products Garden, outdoor, and DIY/hardware products including tarpaulins, solar modules, tents, contact/stand/table/Teppanyaki grills, patio heaters, pavilions, coolers, pumps, garden carts, grinding paper, grout, filter cartridges, ropes, distributors, fittings, mixers, protective masks, power generators, and tension belts, sold to consumers through talk-point.de.
Quantifiable outcome
- Customers can save up to 60% on electronics through B-Ware purchases
- +1 more outcomes
Companies that use Talk-point Gmbh
Customer profileSegments2 records
Ideal customer profiles2 records
Talk-point Gmbh technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Talk-point Gmbh partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Talk-point Gmbh competitors and assessment
Company assessmentDirect peers
- Rebuy: Germany's leading recommerce specialist for used and refurbished electronics, media, and books. Directly comparable to Talk-Point's B-Ware smartphone and tablet trade-in/refurbishment model with a similar German e-commerce GTM.
- Notebooksbilliger.de: Large German online retailer focused on consumer electronics including smartphones, tablets, and notebooks. Comparable in category mix (new electronics DTC in Germany) though Talk-Point differentiates via refurbished SKUs.
- Cyberport: German e-commerce retailer selling consumer electronics, IT, and smart home products. Overlaps with Talk-Point in smartphones, tablets, smart home, and lifestyle electronics, with a similar multi-category breadth.
- AfB Shop: European retailer of refurbished IT and consumer electronics with stores across multiple countries. Comparable to Talk-Point in certified refurbished B2C electronics, with broader geographic presence across Europe.
- Asgoodasnew: German retailer specializing in refurbished smartphones, tablets, laptops, and cameras with graded condition tiers. Closely matches Talk-Point's certified refurbished electronics offering and warranty-backed resale model.
- Alternate: German online retailer specializing in IT, consumer electronics, and smart home products. Overlaps with Talk-Point in smartphones, tablets, and home electronics, with similar online-first GTM.
Broad incumbents
- Otto: Large German multi-category e-commerce retailer with a strong electronics and household assortment. Comparable as a general DTC e-commerce platform serving German consumers across electronics and home categories.
- Saturn: Major German consumer electronics retailer (part of the same group as MediaMarkt). Competes with Talk-Point in new electronics retail with a larger store footprint and broader assortment.
- MediaMarkt: Germany's largest big-box consumer electronics retailer. Overlaps with Talk-Point across new smartphones, tablets, and home electronics, and offers strong omnichannel competition.
- Amazon Renewed: Amazon's certified refurbished program competing directly with Talk-Point's B-Ware smartphones and tablets, leveraging Amazon's logistics and returns infrastructure at significant scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Talk-point Gmbh social profiles
Digital presenceTalk-point Gmbh financial estimates
Financial estimateRevenue estimate
Valuation estimate
Talk-point Gmbh leadership team
Management profileNumber of profiles
Talk-point Gmbh funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Talk-point Gmbh M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Talk-point Gmbh
What does Talk-point Gmbh do?
Talk-Point GmbH is a German e-commerce retailer selling new and certified refurbished (B-Ware) consumer electronics through its online shop talk-point.de and a physical store in Eilenburg. The assortment spans smartphones, tablets, smartwatches, TVs, household appliances, lifestyle goods, garden/outdoor equipment, e-scooters, and photovoltaic/solar systems, complemented by the TP private-label brand ('that's perfect') offering own-branded household and lifestyle products.
Is Talk-point Gmbh a public or private company?
Talk-point Gmbh is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Talk-point Gmbh founded?
Talk-point Gmbh was founded in 2004. It employs 1 to 10 people.
Where is Talk-point Gmbh based?
Talk-point Gmbh is headquartered in Eilenburg, Germany, in the Europe region.
How does Talk-point Gmbh make money?
Two revenue lines are on record. New Product Sales are the primary driver. The others are B-Ware/Refurbished Product Sales.
Who are Talk-point Gmbh's main competitors?
Direct peers on record are Rebuy, Notebooksbilliger.de, Cyberport, AfB Shop, Asgoodasnew and Alternate. Broad incumbents are Otto, Saturn, MediaMarkt and Amazon Renewed.
Does Talk-point Gmbh have an API?
No public API is recorded for Talk-point Gmbh.
What industry is Talk-point Gmbh in?
Talk-point Gmbh's product category is Consumer Electronics Retail. Its primary akta.pro industry code is CRACAAAJ, Big-Box Electronics + Wearables & Personal Tech Retail, with a secondary code of CRAEACAH, Off-Price Small Appliances & Home Electronics Retail. Its NAICS code is 4492 and its SIC code is 5731.