TIMPANOGOS LEGAL CENTER

What TIMPANOGOS LEGAL CENTER does

Timpanogos Legal Center (TLC) is a Utah-based 501(c)(3) nonprofit that provides free civil legal services to self-represented Utahns, with a primary focus on domestic violence survivors and individuals at or below 200% of the federal poverty level. Founded in 2018 and headquartered in Provo, Utah, TLC operates four core service lines: a telephone Legal Advice Hotline staffed by staff attorneys (Monday-Friday 9 a.m. to 2 p.m.), weekly in-person and online Legal Advice Clinics covering family law, protective orders, and housing, a virtual Document Clinic that drafts family law court filings for eligible self-represented clients, and the Certified Advocate Partners Program (CAPP)—originally launched in 2021 under Utah Supreme Court Regulatory Sandbox authorization and now administered by Community Justice Advocates of Utah—which trains non-lawyer victim advocates to assist abuse survivors with protective orders. TLC recruits and trains volunteer attorneys, licensed paralegal practitioners, paralegals, and law students (notably from BYU Law) to provide pro bono assistance in short clinic sessions, and has delivered more than 47,000 legal services since 2018.

TLC's service delivery model is built on a distributed network of clinic partnerships across Utah—including locations in Provo, Logan, Brigham City, Ogden, Ephraim, Price, Moab, Cedar City, and St. George—with co-location arrangements at partner organizations such as CAPSA, New Hope Crisis Center, YCC Family Crisis Center, Snow College, Seekhaven, and Canyon Creek Services. The Document Clinic uses Zoom for client intake and drafting, with clients ultimately filing their own court documents. Service eligibility is restricted to Utah residents and to abuse victims or those at or below 200% of the federal poverty level.

The organization is funded entirely by charitable donations, grants, and foundation support. Major funders include the Utah Office for Victims of Crime, Sorenson Legacy Foundation, Utah Bar Foundation, Joseph & Kathleen Sorenson Legacy Foundation, U.S. Department of Housing and Urban Development, And Justice For All, Provo City, and Medallion Bank. TLC charges no fees for any service. The organization employs 11-50 staff, including an Executive Director (Tatiana Christensen, who succeeded founder Susan Griffith in August 2025), a Development Director, a Grants Director, a CLE Coordinator, and administrative personnel. TLC has earned a Candid (GuideStar) Platinum transparency rating and earned media coverage from outlets including the Salt Lake Tribune, Stanford Law reports, and IAALS publications.

Name

TIMPANOGOS LEGAL CENTER

Legal name

Timpanogos Legal Center

Website

https://timplegal.org

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Timpanogos Legal Center is a Utah-based 501(c)(3) nonprofit providing free civil legal services to self-represented Utahns, primarily domestic violence survivors and low-income individuals, via a hotline, statewide clinics, a document clinic, and the CAPP advocate program.

Ownership category

akta.pro rank

Product category

Legal Aid Services

NAICS

Legal Services (5411), Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Legal Services (8111), Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industries

Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH), Civil Liberties & Constitutional Rights Advocacy (BPAGAFAA)

Keywords

• Legal aid services
• Pro bono legal
• Domestic violence legal
• Self-representation assistance
• Family law clinics

Headquarters

HQ city

Provo

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Grants: TLC operates as a 501(c)(3) nonprofit funded entirely by charitable donations, grants, and foundation support. All legal services are provided free of charge to eligible clients. Funding sources include government grants (Utah Office for Victims of Crime), private foundations (Sorenson Legacy Foundation, Utah Bar Foundation, Joseph & Kathleen Sorenson Legacy Foundation), corporate sponsors, and individual donors.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Timpanogos Legal Center (TLC) provides free civil legal services—primarily legal advice, clinics, and document preparation—to domestic violence survivors and low-income Utahns representing themselves in family law, protective order, and housing cases. Services are delivered through a telephone hotline, in-person clinics across Utah, online Zoom clinics, and a virtual document drafting clinic, staffed by volunteer attorneys, paralegals, and law students.

Product overview

Timpanogos Legal Center is a Utah-based 501(c)(3) nonprofit that provides free legal services to underserved Utahns who are representing themselves in family law, protective order, and housing cases. The organization does not charge for any services and is entirely donor and grant funded. The core service portfolio consists of a Legal Advice Hotline ((801) 649-8895), Legal Advice Clinics (in-person and virtual), a Document Clinic for family law filings, and the Certified Advocate Partners Program (CAPP) for trained victim advocates. These services are complemented by legal resources, safety planning tools, and Continuing Legal Education for attorneys. TLC recruits and trains attorneys, paralegals, and law students to provide pro bono assistance through short-term commitments at clinics. The organization has provided over 47,000 legal services since 2018.

Differentiator

Problem solved

Functional benefit

Products and services

• Legal Advice Hotline Free telephone hotline staffed by staff attorneys who provide brief legal advice, legal resources, and referrals, assist domestic violence victims, schedule clinic appointments, and screen clients for the Document Clinic. Available Monday-Friday, 9 a.m. to 2 p.m. at (801) 649-8895.
• Legal Advice Clinics Free clinics offering in-person and online Zoom appointments where clients can speak with an attorney about divorce, custody, domestic violence, and housing cases. Includes weekly Tuesday evening clinics in Provo and statewide virtual clinics, plus regional clinics in Logan, Brigham City, Ogden, Ephraim, Price, Moab, Cedar City, and St. George.
• Document Clinic Virtual clinic that drafts certain family law court filings for eligible self-represented clients. Attorneys work with clients to draft and prepare documents, which clients then file with the court themselves.
• Certified Advocate Partners Program (CAPP) Program that trains victim advocates at partner organizations to provide legal services to abuse survivors seeking protective orders. Advocates are authorized to help complete court forms, prepare for hearings, and offer information about legal options under the Utah Supreme Court's Regulatory Sandbox. Administration transitioned to Community Justice Advocates of Utah (CJAU) in 2024, while TLC continues to support training.
• Continuing Legal Education (CLE) Courses Free and low-cost CLE courses for Utah attorneys focused on family law, abuse, housing, trauma-informed practice, and related legal topics. Previous topics include custody, divorce, protective orders, immigration intersections, guardianship, bankruptcy, and public benefits.

Quantifiable outcome

• Over 47,000 legal services provided since 2018
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and minor.

• 911 Cell Phone BankcoreStrategic or Co-development Partner · 7 January 2026Partnership to provide emergency-use phones to clients who lack safe or reliable ways to call 911. TLC has limited emergency phones available at no cost through this partnership, supporting crisis response for domestic violence survivors.
• Community Justice Advocates of Utah (CJAU)coreStrategic or Co-development Partner · 14 August 2025CJAU now administers the Certified Advocate Partners Program (CAPP) that TLC founded in 2021. TLC remains involved as the program's founder, assisting with certification training materials and ongoing trainings.
• Switchpoint Legal ServicesminorStrategic or Co-development PartnerBeginning July 2026, TLC partners with Switchpoint Legal Services for a free legal clinic in St. George held on the 3rd Wednesday of each month.
• BYU Law SchoolcoreStrategic or Co-development PartnerBYU law students participate in TLC's weekly online clinic, providing volunteer legal services under supervision.
• CAPSAminorStrategic or Co-development PartnerLogan clinic held at CAPSA (Community Abuse Prevention Services Agency), providing legal advice clinic by appointment.
• New Hope Crisis CenterminorStrategic or Co-development PartnerBrigham City clinic held at New Hope Crisis Center, second Tuesday of month 6:30-8pm.
• YCC Family Crisis CenterminorStrategic or Co-development PartnerOgden clinic held at YCC Family Crisis Center, first and third Thursday of each month.
• Snow CollegeminorStrategic or Co-development PartnerEphraim clinic held at Snow College, Noyes Building, second Thursday of each month.
• SeekhavenminorStrategic or Co-development PartnerMoab clinic held at Seekhaven Chapel, third Thursday of each month.
• Canyon Creek ServicesminorStrategic or Co-development PartnerCedar City clinic held at Canyon Creek Services, fourth Thursday of each month.
• St. George LibraryminorStrategic or Co-development PartnerSt. George clinic held at St. George Library Conference Room, fourth Thursday of each month.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• YWCA Utah: Utah YWCA chapter providing DV shelter, advocacy, and case-management services that frequently co-locate or partner with TLC clinics. Comparable as a DV-survivor support nonprofit with partial overlap into legal-referral coordination; TLC's CAPP often channels clients through YWCA advocates.
• Switchpoint Community Resource Center / Switchpoint Legal Services: Utah-based social services nonprofit that now operates a free legal clinic partnership with TLC in St. George beginning July 2026. Comparable as a partner-and-sibling legal aid provider focused on low-income Utahns, though its legal-services arm is small relative to TLC's statewide footprint.

Broad incumbents

• National Domestic Violence Hotline: National 24/7 hotline and resource hub serving DV survivors, with overlap on TLC's protective-order safety planning and referral functions. Comparable as a broader-incumbent operating across the same DV-survivor journey, though TLC's legal-advice scope is narrower and Utah-specific.
• ABA Free Legal Answers: American Bar Association-run online platform where pro bono attorneys answer civil legal questions from low-income users, including a Utah-specific queue. Comparable as a virtual-modality legal-aid delivery mechanism targeting the same self-represented population TLC serves, with much wider scope and weaker local touchpoints.
• Legal Services Corporation (LSC): Federally funded independent corporation that distributes federal access-to-justice dollars to 100+ independent legal aid programs nationwide. Comparable as a broader-incumbent funder and policy umbrella operating in the same civil legal aid category as TLC, though not a direct service competitor.

Direct peers

• Legal Aid Society of Salt Lake: Salt Lake City-based nonprofit legal aid serving low-income Utahns with free civil legal services. Operates a similar hotline, clinic, and pro-bono model on a comparable budget, serving overlapping client populations and competing for the same Utah grant pool — a direct peer in geography and program design.
• Texas RioGrande Legal Aid: Large LSC-funded legal aid serving low-income Texans in family, housing, and domestic violence matters across rural and border counties. Comparable in service mix (hotline + clinics + document assistance) and demographic targeting to TLC, and a relevant benchmark for scaling rural legal-aid delivery.
• Utah Legal Services: Utah's primary Legal Services Corporation-funded legal aid organization providing free civil legal help statewide. Directly comparable to TLC as a Utah-based nonprofit legal aid serving low-income and vulnerable populations in family, housing, and consumer law matters — often a sister organization or referral partner.
• And Justice For All: Utah-based access-to-justice nonprofit and a major TLC funder coordinating pro bono lawyer referrals and self-help resources statewide. Closely comparable as a Utah access-to-justice infrastructure builder with overlapping volunteer-attorney recruitment and online resource library functions.
• Community Justice Advocates of Utah (CJAU): CJAU now administers the Certified Advocate Partners Program that TLC founded in 2021, continuing the regulatory-sandbox-authorized non-lawyer-Advocate model for protective order work in Utah. Highly comparable as the operational successor of TLC's signature program with overlapping leadership and shared funding relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/timplegal

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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