New Hope Crisis Center of Box Elder County

What New Hope Crisis Center of Box Elder County does

New Hope Crisis Center of Box Elder County is a private nonprofit social service organization headquartered in Brigham City, Utah, that provides free, survivor-centered crisis intervention and prevention services to residents of Box Elder County. The organization addresses intimate partner violence, sexual assault, dating violence, stalking, and child abuse through an integrated service stack comprising a 24-hour crisis hotline, emergency shelter for men, women, and children, court advocacy, protective-order and stalking-injunction assistance, individual and group counseling, structured support groups, a free monthly legal clinic, life skills and anger management classes, youth programs, and educational presentations to K-12 schools and community groups. All services are provided at no cost to clients, and bilingual (Spanish) support is available across the service stack. The organization has operated continuously for approximately 35 years (founded circa 1988) and, per FY2022-2023 reporting, handled 5,432 crisis calls, served 835 individuals (555 women, 96 children, 184 men), provided 2,140 shelter bed days, and reached 8,076 K-12 students and 1,269 community members through educational outreach.

The service delivery model is people-based and location-dependent rather than technology-based: there is no proprietary software platform, AI component, or digital product. Operations are supported by approximately 12 employees and an active Board of Directors led by Executive Director Megan Talamantez and Board President Christopher Mortensen, with delivery from the main office at 594 East 700 South, Brigham City and a second counseling location in Tremonton. Outreach and awareness are driven through the website (newhopecrisiscenter.org), Facebook, Twitter, K-12 educational presentations, and a referral network that includes the Division of Child and Family Services, law enforcement, schools, healthcare providers, Bear River Mental Health, and the Bear River Association of Governments. Co-located service partnerships with the Family Support Center (childcare during support groups) and Timpanogos Legal Center (free legal clinic) extend the organization's effective capacity without proportional headcount growth.

Revenue is generated entirely through charitable giving from individuals, corporations, and private foundations; all services are free to clients. Major donors named by the organization include America First Credit Union, the George S. and Dolores Doré Eccles Foundation, the C. Scott and Dorothy E. Watkins Charitable Foundation, the Chrisman Foundation, Northrop Grumman, Autoliv, Nucor/Vulcraft Group, and Walmart. The go-to-market motion is community-led, relying on educational presentations, partner referrals, and word-of-mouth within Box Elder County's social services ecosystem; there is no paid acquisition, no commercial pricing model, and no external growth capital.

Name

New Hope Crisis Center of Box Elder County

Legal name

New Hope Crisis Center

Website

https://newhopecrisiscenter.org

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

New Hope Crisis Center of Box Elder County is a private nonprofit providing free, 24/7 crisis intervention, shelter, advocacy, counseling, and prevention education for survivors of domestic violence and sexual assault across Box Elder County, Utah.

Ownership category

akta.pro rank

Product category

Crisis Intervention and Domestic Violence Support Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Crisis intervention services
• Domestic violence support
• Sexual assault advocacy
• Emergency shelter services
• Victim support counseling

Headquarters

HQ city

Brigham City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Grants: New Hope Crisis Center operates as a nonprofit organization funded primarily through donations from individuals, corporations, and foundations. Major donors listed include America First Credit Union, Associated Brigham Contractors INC, Autoliv, Brigham City Corporation, George S. and Dolores Doré Eccles Foundation, C. Scott and Dorothy E. Watkins Charitable Foundation, Northrop Grumman, Nucor/Vulcraft Group, Walmart, and others. All services are provided free of charge to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

New Hope Crisis Center of Box Elder County provides free, comprehensive crisis intervention and survivor-centered services to individuals and families impacted by domestic violence, sexual assault, dating violence, stalking, and child abuse. Core offerings include a 24-hour crisis hotline, emergency shelter, court advocacy, individual and group counseling, support groups, legal clinic, life skills and anger management classes, youth programs, and community prevention education. All services are delivered free of charge and available in both English and Spanish to Box Elder County, Utah residents.

Product overview

New Hope Crisis Center offers a comprehensive suite of integrated crisis intervention and support services for victims of domestic violence, sexual assault, dating violence, and stalking in Box Elder County. The organization operates as a unified service model centered around 24-hour crisis hotline and advocacy services, providing immediate emergency response alongside longer-term support including emergency shelter housing, court advocacy, legal clinic services, counseling, and structured support groups. Educational programming rounds out the offerings through adult and youth life skills classes, anger management courses, and community outreach presentations. All services are provided free of charge and are available in both English and Spanish.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Crisis Hotline
• Emergency Shelter
• Justice Court Advocacy
• Protective Order Assistance
• Stalking Injunction Assistance
• Domestic Violence Support Group
• Sexual Assault Support Group
• Anger Management Class
• Life Skills Class
• Youth Life Skills Classes
• Free Legal Clinic
• Educational Presentations
• Counseling Services
• Children's and Youth Support Groups

Quantifiable outcome

• 5,432 crisis calls handled; 835 individuals served; 2,140 bed days provided; 2,149 community referrals made; 8,076 students and 1,269 community members reached through education

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Family Support CentercoreStrategic or Co-development PartnerFamily Support Center provides childcare services for individuals attending the Domestic Violence Support Group and Sexual Assault Support Group held at New Hope Crisis Center. Located at 276 N 200 E, Brigham City. This partnership removes a barrier to service access for survivors with children.
• Timpanogos Legal CentercoreImplementation/ SI/ Consulting PartnerTimpanogos Legal Center provides free legal services at the New Hope Crisis Center Legal Clinic. Attorneys meet with clients for free legal advice regarding family law matters such as divorce, custody, child support, and guardianship.
• Bear River Mental HealthminorOthersMental health resource referral partner with offices in Brigham City and Tremonton, providing comprehensive mental health services to Box Elder County residents referred by New Hope Crisis Center.
• Division of Child and Family ServicesminorOthersState agency referral partner that works to keep children safe from abuse and neglect and provides domestic violence services by working with communities and strengthening families. Located in Box Elder County.
• Bear River Association of GovernmentsminorOthersRegional planning organization providing housing assistance, aging services, heat assistance, and Veterans assistance to Box Elder County residents referred by New Hope Crisis Center.

Scale indicators10 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CAPSA (Community Abuse Prevention Services Agency): Northern Utah nonprofit serving Cache, Box Elder, and Rich counties with DV/SA shelter, advocacy, and prevention education; the closest geographic peer, directly overlapping NHCC's service area and operating a comparable integrated model.
• DOVE Center (Cedar City, Utah): Rural Utah domestic violence and sexual assault service provider offering shelter, advocacy, counseling, and prevention; structurally identical to NHCC as a single-county rural crisis center model with free services.
• The Refuge Utah: Utah-based nonprofit providing shelter, counseling, and advocacy for survivors of domestic violence and sexual assault; directly comparable in mission, service mix, and free-of-charge model to NHCC, operating at a larger scale across multiple Utah counties.

Broad incumbents

• Safe Horizon: Large New York City-based nonprofit providing shelter, counseling, court advocacy, and hotlines for DV/SA survivors; broader incumbent demonstrating the scaled urban counterpart to the rural crisis-center model NHCC operates.
• Utah Domestic Violence Coalition (UDVC): Statewide membership coalition supporting local DV/SA service providers through training, advocacy, and funding coordination; comparable as the umbrella body under which NHCC-style rural centers operate and from which grants flow.
• National Domestic Violence Hotline: Nationally operated 24/7 hotline, chat, and text crisis service for DV/SA survivors; overlaps NHCC's hotline and referral function and serves as a back-up or escalation partner for local centers.
• YWCA Utah: Statewide Utah YWCA operating the largest DV shelter in the state alongside counseling and advocacy; broader incumbent offering overlapping services to a wider geography and serving as a likely state-level funding or referral partner for NHCC.

Regional players

• Bear River Mental Health: Regional mental-health provider in Brigham City and Tremonton with offices in the same county as NHCC; serves as a referral partner for clinical services but does not directly deliver DV/SA shelter or hotline services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NewHopeCrisis
• Facebookfacebook.com/NewHopeCrisisCenter
• LinkedInlinkedin.com/company/new-hope-crisis-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Hope Crisis Center of Box Elder County