THE SENIOR CONNECTION OF MONTGOMERY COUNTY INC

What THE SENIOR CONNECTION OF MONTGOMERY COUNTY INC does

The Senior Connection of Montgomery County Inc. is a 501(c)(3) nonprofit headquartered in Rockville, Maryland, that delivers free, volunteer-staffed transportation, grocery assistance, food box delivery, outdoor excursions, and mobile notary services to Montgomery County residents aged 56 and older. The organization was formed in January 2003 through the merger of two long-standing community nonprofits, The Seniors' Interfaith Resource Center (SIRC) and Allied Silver Spring Interfaith Services for Seniors Today (ASSISST), and has operated continuously for over 30 years under predecessor organizations. Its core technology stack is a web-based scheduling system used to coordinate volunteer drivers with senior clients for transportation and grocery service delivery; partner organizations gain access to this system through formal partnership agreements. Approximately 95% of direct services are delivered by 1,800+ community volunteers, supported by a 14-person staff and 9-member Board of Directors led by Executive Director Rahul Khanna.

Operating exclusively within Montgomery County, Senior Connection runs five primary programs: SeniorRides (free escorted transportation, up to six round trips per month for seniors 60+), PantryFillers (income-based grocery shopping assistance), Manna Food Box Delivery (monthly food box distribution in partnership with Manna Food Center), SeniorRides+ (fee-based transportation for airports and out-of-county medical appointments at $60–$150 per ride), and Outdoor Excursions (group cultural and recreational trips requiring 20+ participants). All services are provided free of charge except SeniorRides+, and no client is denied grocery assistance based on income.

The business model is fundamentally donor-funded. The primary revenue source is a contract with the Montgomery County Department of Health and Human Services, Division of Aging and Disability, supplemented by private foundation grants (Morris and Gwendolyn Cafritz, Sidgmore Family, Ada and Albert Wibel, Cloudbreak), corporate sponsors (e.g., Homewatch Caregivers), faith communities, individual donations, and workplace giving through the Combined Federal Campaign (Code 61134) and United Way (Code 8246). The SeniorRides+ program introduces a modest fee-based revenue stream, but the organization explicitly absorbs 95% of direct service costs through volunteer labor. The organization has delivered over 300,000 free services to more than 8,500 senior adults over the past 20 years and is the largest provider of free accompanied transportation in Montgomery County since 2003.

Name

THE SENIOR CONNECTION OF MONTGOMERY COUNTY INC

Legal name

THE SENIOR CONNECTION OF MONTGOMERY COUNTY INC

Website

https://seniorconnectionmc.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

THE SENIOR CONNECTION OF MONTGOMERY COUNTY INC is a 501(c)(3) nonprofit that provides free, volunteer-staffed transportation, grocery assistance, food box delivery, and outings to Montgomery County, Maryland residents aged 56 and older, funded primarily by a county government contract and private foundations.

Ownership category

akta.pro rank

Product category

Senior Services and Nonprofit Social Support

NAICS

Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (62412), Community Food Services (624210)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Door-to-Door Senior Ride Services (Non-Medical) (HSABAOAB)

akta.pro secondary industries

Transportation, Escort & Appointment Accompaniment (Non-Medical) (HSABAAAF), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

Keywords

• Senior transportation services
• Nonprofit volunteer programs
• Elderly grocery assistance
• Community senior services
• Accompanied ride services

Headquarters

HQ city

Silver Spring

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Contract: Senior Connection is funded in significant part by a contract with the Montgomery County Department of Health and Human Services, Division of Aging and Disability - the primary funding source
2. Private Foundations and Grants: Funding received from private foundations including Morris and Gwendolyn Cafritz Foundation, Sidgmore Family Foundation, Ada and Albert Wibel Foundation, Homewatch Caregivers, and Cloudbreak Foundation
3. Individual Donations: Donations from individuals who value and support the organization's efforts to serve seniors in the community
4. Corporate and Faith Community Contributions: Support from corporations, faith communities, and local businesses
5. Combined Federal Campaign and United Way: Senior Connection is an approved organization to receive donations through the Combined Federal Campaign (Charity Code 61134) and United Way Campaigns (Code 8246)
6. Fee-Based SeniorRides+ Program: Fee-based transportation services for airport trips (BWI, Ronald Reagan, Dulles) and medical appointments outside the free service area. One-way airport rides $75, round-trip airport rides $150, round-trip in-county medical appointments $60, out-of-county medical appointments minimum $90 for three hours plus $30 per additional hour

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Senior Connection of Montgomery County provides free, volunteer-delivered accompanied transportation to medical appointments, grocery stores, and community activities for Montgomery County seniors aged 56 and older. The organization also delivers grocery shopping assistance (PantryFillers), recurring monthly food box delivery through a partnership with Manna Food Center, fee-based airport and out-of-county medical transportation (SeniorRides+), group outdoor excursions, and mobile notary services. Approximately 95% of direct services are provided by more than 1,800 trained community volunteers at no cost to qualifying seniors.

Product overview

The Senior Connection of Montgomery County is a non-profit organization offering an integrated suite of senior services centered on transportation and grocery assistance. The core portfolio includes SeniorRides (free escorted transportation for seniors 60+), PantryFillers (income-based grocery shopping assistance), and the Manna Food Box Delivery Program. The organization expanded beyond its original services in 2021 to include Outdoor Excursions (transportation to cultural and educational events), SeniorRides+ (fee-based airport and medical transportation), and Mobile Notary Services. Services are delivered through a volunteer-based model and funded by Montgomery County government contracts, private foundations, and individual donations.

Differentiator

Problem solved

Functional benefit

Products and services

• SeniorRides Free escorted transportation service connecting Montgomery County seniors aged 60+ with volunteer drivers who provide accompanied transportation to medical appointments, grocery stores, pharmacies, banks, post offices, social engagements, religious observances, and other activities. Clients receive up to six round trips per month, with most appointments scheduled between 10am and 3pm.
• PantryFillers Income-based grocery shopping assistance program offering two options: volunteer escort to grocery stores with in-store shopping assistance, or volunteer shopping on behalf of the client with delivery to the home. Includes help with bringing groceries inside and putting them away. No client is denied grocery shopping assistance based on income.
• Manna Food Box Delivery Program Monthly delivery of Manna food boxes containing pantry staples, fresh produce, and frozen meat to clients of Senior Connection and Manna Food Center. Vegetarian and diabetic box options available. Boxes can weigh up to 70 pounds and are delivered on an automatic recurring monthly basis.
• SeniorRides+ Fee-based transportation program offering one-way and round-trip rides to airports (BWI, Ronald Reagan, Dulles) and medical appointments outside the standard free service area, using an ADA-compliant wheelchair-accessible vehicle. One-way airport ride $75, round-trip airport ride $150, round-trip in-county medical appointment $60, round-trip out-of-county medical appointment minimum $90 for three hours plus $30 per additional hour. Full payment required at least 3 days before appointment date. Requires Montgomery County residency and age 56+.
• Outdoor Excursions Group transportation program providing access to events, landmarks, educational experiences, and local happenings across Montgomery County and the DMV area, including monthly movie theater trips. Includes free and fee-based trips. Requires participation in a group of 20 or more people.
• Mobile Notary Service Free mobile notary service provided through partnership with public notary Chirag Shah for all Senior Connection members. Covers wills, powers of attorney, legal and financial documents, banking documents, domestic partnerships, separation agreements, employment documents, I-9s, visa and passport documents, and other notarization needs.

Quantifiable outcome

• 300,000+ free services provided over 20 years
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• Manna Food CentercoreStrategic or Co-development PartnerLong-standing partnership with Manna Food Center (local food bank operating since 1983) to provide wholesome and nutritious food through the Manna Box Delivery Program. Senior Connection coordinates monthly automatic delivery of food boxes to participant clients. Manna boxes contain pantry staples, fresh produce, frozen meat, with vegetarian and diabetic options available.
• Chirag Shah (Mobile Notary)minorStrategic or Co-development PartnerPartnership with public notary Chirag Shah who provides mobile notary services free of charge to all Senior Connection members. Services cover wills, powers of attorney, legal and financial documents, banking documents, domestic partnerships, separation agreements, employment documents, I-9s, visa and passport documents, and other documents requiring notarization.
• Partner Organizations NetworkcoreStrategic or Co-development PartnerPartner organizations receive access to Senior Connection's web-based scheduling system, free training and materials, and liability coverage for volunteers who meet qualifications. Working with groups helping seniors expands service capacity and provides mutual benefits.
• Red Cross Montgomery County Shoppers ProgramcoreStrategic or Co-development PartnerIn December 2010, Senior Connection took over the Red Cross' Montgomery County Shoppers Program, which was merged into the PantryFillers program. This acquisition expanded grocery shopping assistance services.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• NeighborRide: Volunteer-based nonprofit providing escorted transportation for seniors in Howard County, Maryland — almost identical service model, volunteer approach, and geographic focus to Senior Connection's SeniorRides program.
• Shepherd's Centers of America: National interfaith nonprofit network offering volunteer-driven services including transportation, outings, and social programs for older adults — directly comparable mission and faith-community-rooted volunteer model.
• Meals on Wheels of Montgomery County: Local nonprofit delivering meals and conducting welfare checks for homebound seniors in Montgomery County — closely overlapping target population, delivery model, and county government funding profile.
• ITN America: National nonprofit providing dignified, community-supported transportation for older adults using a similar volunteer-driver membership model — the closest national analog to Senior Connection's core offering.
• Jewish Council for the Aging (JCA): DC-metro area nonprofit providing senior transportation, education, and support services — comparable geographic focus (DMV region) and overlapping senior-services portfolio.
• Faith in Action: Interfaith volunteer network providing free transportation, shopping, and companionship to seniors and people with disabilities — directly comparable volunteer-driven companion and escort service model.

Broad incumbents

• JSSA (Jewish Social Service Agency): Regional DMV-area social services nonprofit offering case management, transportation help, and aging-in-place support — broader portfolio but directly comparable senior-services mission and geography.
• Manna Food Center: Long-established Montgomery County food bank and core Senior Connection partner for the Manna Food Box program — comparable food-security mission and shared client base in the same county.
• AARP Foundation: National nonprofit arm of AARP focused on senior poverty, food security, and isolation — operates at far greater scale and serves a comparable senior-services mission across the same population demographic.

Emerging players

• GoGoGrandparent: Tech-enabled on-demand ride service purpose-built for seniors without smartphones — addresses the same senior transportation gap as SeniorRides but through a different (commercial, tech-enabled) delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/sharer.php?u=https%3A%2F%2Fwww.seniorconnectionmc.org%2F
• LinkedInlinkedin.com/company/the-senior-connection-of-montgomery-county-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about THE SENIOR CONNECTION OF MONTGOMERY COUNTY INC