Suspenso

What Suspenso does

Suspenso is a Lisbon-based event venue management company operating two physical venues in central Lisbon under the legal entity SUSPENSO - EVENTOS E RESTAURAÇÃO LDA. The company manages an industrial-style venue in Alfama (900m² across three modular rooms — Sala Suspenso, Sala Forno, and Sala Jardim) housed in a converted 19th-century foundry, and a rooftop venue near Marquês de Pombal (240m² with panoramic city views) operated in partnership with Ando Living, a luxury real estate operator. Founded in 2020 by Vicent Chicha, the company serves corporate clients, event agencies, fashion brands, entertainment producers, and private individuals through turnkey event services.

The underlying technical infrastructure combines full acoustic treatment by Jocavi (delivering recording-studio-grade sound) with professional audiovisual equipment including VOID, HK, and ELOKANCE sound systems and theatrical lighting. The three rooms at the Alfama venue can operate independently or combined, supporting configurations from cocktail receptions (up to 450 guests) and seated dinners (up to 160) to auditorium-style seating (up to 190). Audiovisual and bar services are exclusive to Suspenso, enforcing quality control and creating a captive revenue stream on each event. Web presence is bilingual Portuguese/English with integrated quote request forms and a blog positioning the brand as an event venue authority.

Suspenso operates a sales-led go-to-market model with a quote-based pricing structure requiring a 50% deposit to reserve dates and charging card-processing surcharges of 2.5% (EU) and 3.75% (international). Revenue is generated primarily through one-time venue rental fees and professional services (audiovisual, bar, security, hostesses, turnkey event production), with approved catering partners offered at no surcharge while non-partner caterers incur a €500 fee. Customer segments span corporate events (primary), fashion, entertainment/concerts, pre-wedding celebrations, gastronomic events, and event agencies — a horizontal segmentation approach. Notable enterprise clients include KLM, RedBull, Lancôme, Pantene, Novo Banco, and Portuguese media brands.

Name

Suspenso

Legal name

SUSPENSO - EVENTOS E RESTAURAÇÃO LDA

Website

https://suspenso.pt

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Suspenso is a Lisbon-based event venue operator running two central Lisbon venues — a 900m² industrial-style space in Alfama and a 240m² rooftop near Marquês de Pombal — serving corporate clients, event agencies, and brands with turnkey event services including audiovisual, bar, and staffing.

Ownership category

akta.pro rank

Product category

Event Venue Rental and Event Services

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131)

SIC

Services-Facilities Support Management Services (8744)

akta.pro industry

PRIMARYTHAHAAAK

Specialty & Historic Venues (Landmarks, Estates)

Travel & Hospitality/MICE (Meetings, Incentives, Conferences & Exhibitions)/Conference & Convention Venues (Convention Centers, Civic Centers)

SECONDARYMPAGALAC

Concert Halls & Music Venue Operations (Symphony Halls, Recital Venues)

Media, Entertainment & Sports/Live Entertainment & Events (Concerts, Theater, Festivals)/Event Venues & Venue Operations (Arenas, Theaters, Halls)

SECONDARYHSACALAJ

Venue & Facility Reservations (Private Rooms, Event Spaces)

Home & Personal Services/Event & Personal Concierge Services/Ticketing & Reservations Services

SECONDARYHSACAMAH

Luxury Hospitality & VIP Hosting (Tables, Bottle Service, Concierge Hosts)

Home & Personal Services/Event & Personal Concierge Services/VIP, Red Carpet & Special Access Services

Keywords

• Event venue rental
• Corporate event hosting
• Audiovisual services
• Industrial event space
• Turnkey event services

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Venue Space Rental: Rental of event spaces including Suspenso Venue (Alfama) with three rooms totaling 900m², and Rooftop Suspenso with 240m² covered area plus 60m² terrace. Spaces rented exclusively with event coordinator included.
2. Turnkey Event Services: Full event production including design, decoration, furniture, bar staff, security, hostesses. Additional services: audiovisual equipment, bar service, catering (via partners), security, hostesses, specialized furniture.
3. Audiovisual Services: Exclusive audiovisual services including sound systems, stage lighting, and projection. Service must be contracted from Suspenso due to exclusivity policy.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Suspenso operates two event venues in central Lisbon for corporate, social, and cultural events: the industrial-style Suspenso Venue in Alfama (900m² across three rooms — Sala Suspenso, Sala Forno, and Sala Jardim) housed in a restored 19th-century foundry, and the Rooftop Suspenso near Marquês de Pombal (240m² covered plus terrace with panoramic views). The company also offers professional audiovisual services, bar service, and full turnkey event production including decoration, furniture, staff, and security, contracted as exclusive add-ons alongside the venue rental.

Product overview

Suspenso is an event venue management company offering two distinct event venues in Lisbon: the Suspenso Venue (an industrial-style space in Alfama, 900m² across three rooms: Sala Suspenso, Sala Forno, and Sala Jardim) and the Rooftop Suspenso (a sophisticated rooftop venue with panoramic views, 240m²). Additional services include professional audiovisual equipment (VOID, HK, ELOKANCE sound systems), bar services with professional bartending, and turnkey event organization covering decoration, security, and staff. The company operates from a restored 19th-century foundry building that was previously Santiago Alquimista, founded by Vincent Chicha.

Differentiator

Problem solved

Functional benefit

Products and services

• Suspenso Venue (Alfama) Industrial-style event venue in Alfama, Lisbon, spanning 900m² across three independent rooms (Sala Suspenso, Sala Forno, Sala Jardim) with 8-metre ceilings and original architectural features. Hosted events for corporate clients, agencies, fashion brands, media personalities, and entertainment acts.
• Sala Suspenso Main hall of the Suspenso Venue, 450m² with 8-metre ceilings, original wooden beams, and a mezzanine gallery. Capacity up to 450 cocktail, 160 seated, or 190 auditorium style. Can be rented independently or combined with the other rooms.
• Sala Forno 250m² intimate event room inside the Suspenso Venue featuring an original wood-fired oven, stone walls, and preserved industrial elements. Capacity up to 250 cocktail, 150 seated, or 80 auditorium style. Can be rented independently or combined.
• Sala Jardim 200m² event space (120m² interior + 80m² private garden) with barbecue area and direct outdoor access, part of the Suspenso Venue. Capacity up to 200 cocktail, 100 seated, or 100 auditorium style.
• Rooftop Suspenso Rooftop event venue with panoramic views over Lisbon, located next to Marquês de Pombal. Modern sophisticated décor with 240m² total area (180m² covered + 60m² terrace). Capacity up to 200 cocktail, 70 seated, or 90 auditorium. Operating hours 9 AM to 2 AM. Used for corporate events, pre-wedding celebrations, product launches, team building, and coworking.

Quantifiable outcome

• Over 95% client satisfaction rate
• +1 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Ando LivingcoreStrategic or Co-development Partner · 14 March 2024Ando Living, a luxury real estate company in Lisbon, owns the rooftop space (R. Alexandre Herculano) and partnered with Suspenso to manage events at the location. Ando Living operates in Lisbon, Porto, and Istanbul, specializing in luxury accommodation. The rooftop was originally created as an Ando Living showroom.
• Catering PartnerscoreOthersList of approved catering partners available at sales.suspenso.pt/catering-parceiros. Partner caterers can provide services without additional fees. Non-partner caterers incur €500 surcharge.
• Security Services PartnerminorImplementation/ SI/ Consulting PartnerExclusive security services required from the company's regular security partner when security services are needed for events.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pátio das Artes: Lisbon event venue in the Marvila district used for corporate events, brand activations, weddings, and private parties. Direct comparable: similar industrial/heritage space positioning, similar event types (corporate, fashion, private celebrations), and identical Lisbon market overlap with Suspenso's Alfama venue.
• LX Factory: Creative industrial complex in Lisbon's Alcântara district hosting corporate events, brand activations, fashion shows, and private celebrations across multiple adaptive-reuse spaces. Direct comparability: similar industrial-heritage positioning, multi-room modular format, and overlapping customer base (enterprise brands, agencies) in the same Lisbon MICE market.
• Convento dos Ingleses: Historic Lisbon convent converted into an event venue for weddings, corporate events and gala dinners. Direct comparable because it competes on the same 'historic/landmark venue for premium events' axis in central Lisbon, drawing the same corporate and private celebration clientele.

Others

• Ando Living: Luxury short-stay/accommodation operator in Lisbon, Porto and Istanbul that owns the real estate hosting Rooftop Suspenso. Comparable as a strategic partner and adjacent ecosystem participant: Ando Living supplies the real estate that Suspenso monetises through events, making it both supplier and channel rather than direct event competitor.

Broad incumbents

• MAAT - Museum of Art, Architecture and Technology: Modern Lisbon landmark venue on the Tagus riverbank hosting corporate events, brand activations and private celebrations. Comparable as a high-design, architecturally distinctive Lisbon event venue competing for premium brand activations and private events, but operating within a broader cultural/public-institution portfolio.
• Centro Cultural de Belém: Lisbon's flagship cultural and conference venue, hosting corporate events, conferences, gala dinners and brand launches across multiple halls. Comparable because it competes for the same premium corporate and MICE clientele in Lisbon, though it is a public institution with a much broader mandate (cultural programming, exhibitions) than Suspenso's private venue model.
• Tivoli Hotels & Resorts (Lisbon): Major hotel group operating flagship Lisbon properties (Tivoli Avenida Liberdade, Tivoli Marina Vilamoura) with significant event and conference facilities. Comparable as a competitor for premium corporate events in Lisbon, though events are bundled within a much broader accommodation and F&B business.
• Four Seasons Hotel Ritz Lisbon: Luxury 5-star hotel in central Lisbon with ballroom and meeting facilities for high-end corporate events, brand launches and private celebrations. Comparable because it competes for the same premium Lisbon MICE and luxury-event budget, anchored on location prestige and turnkey service delivery.
• Casino Estoril: Historic Lisbon-region venue hosting gala dinners, conferences, corporate events and entertainment productions. Comparable as a large-scale Lisbon historic event venue targeting premium corporate clients, though it operates gaming, hotels and entertainment as part of a much broader portfolio.
• Pestana Palace Lisboa: Luxury 5-star hotel near Lisbon's centre with extensive ballroom and meeting facilities targeting the same high-end corporate events and private celebrations. Comparable because it competes for the same premium MICE and private-event budget in Lisbon, though it is part of a broader hospitality group with accommodation as the primary offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/suspenso-lisboa

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Suspenso