What TRUSTED TECHNOLOGY PARTNERSHIP LTD does

Trusted Technology Partnership Ltd is a UK-based IT services firm headquartered in Ringwood, Hampshire, providing managed IT services, IT support, consultancy, engineering, cyber security, and project management exclusively or predominantly to NHS and public sector healthcare organisations. The company was founded in 1996 as Healthcare Computing Limited, transitioned to an Employee Ownership Trust in February 2023, and rebranded to its current name. It employs approximately 100 staff and has delivered NHS IT services for over 25 years, with some customer relationships spanning that entire period. Named customers include NHS Dorset, University Hospitals Dorset, Hampshire and Isle of Wight Integrated Care Board, and South East Coast Ambulance Service.

The portfolio is structured as an integrated set of service lines — Support Desk, Managed Services, Engineering, Consultancy, Cyber Security, and Project Management — underpinned by ITIL-compliant processes and a comprehensive certification stack (ISO 20000-1:2018, ISO 27001:2022, ISO 14001:2015, ISO 9001:2015, NHS Data Security and Protection Toolkit, and seven consecutive years of Cyber Essentials Plus). Technical delivery leverages Microsoft 365, SharePoint, the NHS N365 Shared Tenant, and a network operations centre, with Fortinet and SonicWall (Platinum partner since 2008) providing the security backbone. A proprietary in-house tool, the Project Guidance Portal (PGP), supports role-based migration management and has been used to deliver a 10,000-user NHS data migration programme. The company partners with Accenture on the NHS England Unite Programme and resells through Softcat and Insight for procurement access.

Revenue is generated primarily through multi-year managed service contracts and project-based professional services engagements, procured via direct NHS sales and over 50 public sector frameworks including Crown Commercial Service RM6100 and G-Cloud 13. Pricing is custom and quote-based, tailored to scope, user count, and SLA requirements; service-level performance is evidenced by 98.1% positive service desk feedback on 7,930 tickets (May 2026) and a 25-second average response time. The company is privately held with no external institutional investors and operates solely within the United Kingdom.

Name

TRUSTED TECHNOLOGY PARTNERSHIP LTD

Legal name

Trusted Technology Partnership Ltd

Website

https://trusted-technology.co.uk

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

Trusted Technology Partnership provides managed IT services, support, consultancy, engineering, and cyber security solutions primarily to NHS and healthcare organisations across the UK. Operating as an Employee Ownership Trust from Ringwood with approximately 100 staff, the firm holds ISO 20000-1, 27001, 14001, and 9001 certifications.

Ownership category

akta.pro rank

Product category

Healthcare IT Managed Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Hospital Shared Services, GPOs & System Support Organizations (HLAFAAAO)

Keywords

• Managed IT services
• NHS IT support
• Healthcare IT infrastructure
• Cyber security services
• IT consultancy

Headquarters

HQ city

Ringwood

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing managed services contracts providing IT infrastructure support, including fully managed services or overflow capacity for NHS and healthcare organisations. Services include 24/7 support desk, network monitoring, and maintenance.
2. Professional Services: Project-based professional services including IT consultancy, engineering services (installation, migration, deployment), cyber security services, and project management. Delivered as one-time projects or ongoing engagements.
3. ITIL-compliant Support Desk: Tiered support desk services (1st, 2nd, 3rd line) with SLA-customised response and resolution times. Offered as additional capacity support or standalone service desk agreements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Trusted Technology Partnership provides managed IT services, 24/7 NHS accredited support desk, engineering, consultancy, cyber security and project management to NHS trusts, hospital trusts, integrated care boards, GP practices, ambulance services and other public sector healthcare organisations across the UK. Services are delivered either as fully managed solutions or as overflow capacity to existing in-house IT teams.

Product overview

Trusted Technology Partnership provides IT infrastructure and support solutions as a portfolio of interconnected services rather than a single unified platform. The core offerings include: Support Desk (ITIL compliant, NHS accredited 24/7 service desk), Managed Services (full IT lifecycle management), Engineering (installation and deployment), Consultancy (expert advisory services), Cyber Security (security posture improvement), and Project Management (large-scale programme delivery). These services work together to provide end-to-end technology support—projects are scoped and delivered through Project Management, implemented by Engineering, managed operationally via Managed Services and Support Desk, secured through Cyber Security, and informed by Consultancy expertise. The company also offers a Customer Portal for clients to access support requests and project management tools. The portfolio serves primarily NHS and healthcare organisations with a focus on digital transformation, cloud migration, and managed IT services.

Differentiator

Problem solved

Functional benefit

Products and services

• Support Desk ITIL-compliant, NHS accredited 24/7 service desk for NHS and healthcare organisations, providing 1st, 2nd and 3rd line email and telephone support, remote support, and ticketing-based incident and request lifecycle management. Delivered either as a standalone service desk or as overflow capacity for in-house teams.
• Managed Services End-to-end IT lifecycle management for NHS and healthcare customers, covering event management, network monitoring, a Network Operations Centre, proactive maintenance, penetration testing, and remote and onsite support to keep IT systems delivering business value.
• Engineering Fully DBS-checked onsite and remote engineering services for healthcare customers, including large-scale deployment, laptop and desktop refresh, network infrastructure, server installation, cabling and datacentre build or relocation.
• Consultancy Strategy-to-operation consultancy for NHS and healthcare organisations, including cyber management, business continuity and disaster recovery, GAP analysis, IT roadmap planning, CIO-as-a-Service and CISO-as-a-Service.
• Cyber Security Cyber security services for healthcare and public sector clients covering security-driven networking, Security Operations Centre, cloud security, cyber improvement programmes, and wireless, firewall and switching solutions including penetration testing and vulnerability scanning.
• Project Management Large-scale programme delivery for NHS and healthcare organisations using MSP and Prince2 methodologies, covering programme design, digital transformation, resource management, stakeholder engagement, business change, benefits identification and realisation, and quality management.
• Customer Portal Online customer portal allowing NHS and healthcare clients to view open support requests, manage projects, manage inventory and access a self-help knowledgebase.
• Project Guidance Portal (PGP) Custom-built intranet web application developed in-house to manage large-scale NHS data migrations, with role-based access, built-in reporting, deadline tracking, data imports and exports, secure integrated user authentication and automated data management.

Quantifiable outcome

• 98.1% positive feedback rate with 7,930 total tickets in May 2026
• +6 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core.

• FortinetcoreTechnology or IntegrationLeveraging Fortinet technology since 2017, Trusted Technology has delivered many successful client projects to deliver new or expand existing services to the public cloud. Recognised as a market leader in Cybersecurity Mesh Architecture, Fortinet offers a broad range of security and networking focused products and services.
• SonicWallcoreTechnology or IntegrationSonicWall Platinum partner since 2008. Trusted Technology uses SonicWall products within its customer base and delivers SonicWall technology for multi-agency, wireless and remote access projects, designing dependable secure solutions in highly distributed networks.
• SoftcatcoreChannel Partner/ Reseller/ DistributorLong-standing partnership providing convenient access to broad range of approved public sector frameworks and additional ways for customers to procure services.
• InsightcoreChannel Partner/ Reseller/ DistributorPartnership agreement with Insight allows clients to access additional public sector frameworks for convenient routes to procure services.
• AccenturecoreImplementation/ SI/ Consulting PartnerNational delivery partner for NHS England Unite Programme. Worked alongside Trusted Technology in NHS.net migration programme for University Hospitals Dorset.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Accenture: Global systems integrator and named delivery partner for NHS England Unite Programme alongside Trusted Technology. Broader portfolio but overlapping NHS cloud migration and digital transformation work.
• Sopra Steria: Major European IT services group with significant NHS England footprint delivering large-scale digital and IT programmes. Larger incumbent competing for the same NHS digital transformation mandates.
• Capita: Large UK outsourcing and IT services group with established NHS business. Competes for managed services, digital transformation, and IT support contracts across the NHS.
• CGI Group: Global IT and business consulting services firm with substantial UK public sector and NHS practice. Overlaps with Trusted Technology on managed services, cyber security, and IT transformation.

Direct peers

• BJSS: UK IT and digital consultancy delivering large-scale transformation programmes for NHS and other public sector clients. Comparable in services (cloud migration, cyber, managed services) and NHS customer base.
• ANS Group: UK-based cloud and managed services provider with strong public sector and healthcare presence. Competes directly for NHS digital transformation, cloud migration, and managed IT services contracts.
• Computacenter: Large UK and European IT infrastructure provider serving enterprise and public sector including NHS. Overlaps with Trusted Technology on managed services, support desk, and infrastructure deployments.
• Softcat: UK IT reseller and managed services provider with significant NHS and public sector presence. Both a competitor and channel partner of Trusted Technology, sharing similar procurement routes (G-Cloud, CCS frameworks).
• Redcentric: UK managed services provider focused on network, cloud and collaboration for public sector and healthcare. Direct competitor for NHS IT support contracts and listed as an existing Trusted Technology partnership.
• Insight Enterprises: Global IT solutions provider with UK public sector practice. Both competitor and channel partner of Trusted Technology; comparable in managed services, cloud, and public sector procurement routes.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TRUSTED TECHNOLOGY PARTNERSHIP LTD