MEDIPAC INTERNATIONAL INC.

What MEDIPAC INTERNATIONAL INC. does

Medipac International Inc. is a privately held Canadian travel medical insurance provider founded in 1984 and headquartered at 180 Lesmill Road, Toronto, Ontario. The company underwrites emergency medical insurance for Canadians traveling abroad, with a primary customer base of snowbirds, seniors, and families heading south for extended stays. The firm has operated for over 40 years and holds long-standing endorsements from the Canadian Snowbird Association (CSA) for more than 25 years and the Royal Canadian Legion, both of which function as primary distribution channels into organized retiree and veteran populations.

The product portfolio is structured as a tiered ladder: MedipacPLUS at $59 for entry-level coverage, MedipacMAX at $147 with $5M USD coverage, and MedipacGOLD at $197 with $10M USD coverage, supported by a Base Travel Emergency Medical plan, Top-Ups, a 4-Season Annual Plan, an Underwritten Plan for travelers with pre-existing conditions, and a Superannuates Plan for federal retirees. All policies are underwritten by Old Republic Insurance Company of Canada, and Medipac operates two subsidiaries — Medipac Assistance International Inc. (Medipac Assist) for in-house emergency medical coordination and Medigold Innovations Inc.

The business model is direct-to-consumer: Medipac does not sell through brokers. Customers apply via online portal, phone call center, mail, or a walk-in center at the Toronto headquarters. Customer acquisition is endorsement-driven, with the CSA relationship serving as the dominant channel. The company launched COVID-19 coverage in 2020 and MedipacMAX in 2021, and notably maintained 100% of staff through a roughly 70% pandemic-era revenue collapse, indicating a founder/owner-operator structure willing to absorb cyclicality in defense of the franchise.

Name

MEDIPAC INTERNATIONAL INC.

Legal name

Medipac International Inc.

Website

https://medipac.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Medipac International Inc. is a privately held Toronto-based Canadian travel medical insurance provider, founded in 1984, serving snowbirds, seniors, and families traveling abroad through direct-to-consumer plans underwritten by Old Republic Insurance Company of Canada.

Ownership category

akta.pro rank

Product category

Travel Medical Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Travel Medical Insurance (Individual) (FSAIAEAI)

akta.pro secondary industries

Travel Medical & Health Insurance Platforms (THALALAC), Medical Travel Insurance (Emergency Medical, Evacuation & Repatriation) (FSAJAJAB)

Keywords

• Travel medical insurance
• Snowbird insurance
• Emergency medical coverage
• Pre-existing condition coverage
• Travel health insurance

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Travel Medical Insurance Premiums: Medipac generates revenue through sale of travel medical insurance policies with various coverage levels and endorsement add-ons. Premiums are paid per trip or annually through the 4-Season Annual Plan. Rate categories (Preferred Plus, Preferred, Standard) are determined by medical questionnaire responses.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Medipac International Inc. sells travel medical insurance policies for Canadian travellers, snowbirds, and seniors, providing emergency medical coverage up to $10 million USD including COVID-19. The company offers tiered endorsement products (MedipacPLUS, MedipacMAX, MedipacGOLD), annual multi-trip plans, medically underwritten coverage for pre-existing conditions, top-up coverage, and specialized plans for federal superannuates, supported by 24/7 emergency assistance and direct billing to providers worldwide.

Product overview

Medipac International Inc. offers a comprehensive portfolio of travel medical insurance products for Canadian travellers, snowbirds, and seniors. The core offering is the Base Medipac Travel Emergency Medical Insurance plan, which provides essential emergency medical coverage with options for all ages and coverage for stable pre-existing conditions. This core plan can be enhanced through three add-on endorsement tiers: MedipacPLUS ($59, entry-level with $5M coverage), MedipacMAX ($147, mid-tier with $5M USD including COVID-19), and MedipacGOLD ($197, premium tier with $10M USD coverage including COVID-19 in U.S. dollars). Additional products include the 4-Season Annual Plan for frequent travellers (23 or 33-day options), the Underwritten Plan for those with health challenges, Top-Ups for extending existing coverage, and the Superannuates Plan for federal retirees. All products are underwritten by Old Republic Insurance Company of Canada and are exclusively endorsed by the Canadian Snowbird Association.

Differentiator

Problem solved

Functional benefit

Brands

• MedipacGOLD: Premium travel insurance endorsement with $10 million USD coverage including COVID-19, exclusive benefits such as family bedside benefit, private duty nursing, and pet transport coverage. Priced at $197.
• MedipacMAX
• MedipacPLUS
• 4-Season Annual Plan
• Underwritten Plan
• Early Bird Travel Insurance

Products and services

• Base Medipac Travel Emergency Medical Insurance Core travel medical insurance plan providing emergency medical coverage for Canadian travellers, snowbirds, and seniors, with coverage for most stable and controlled pre-existing conditions, hospital and physician care, emergent prescriptions, diagnostic tests, and paramedical services.
• MedipacGOLD Premium endorsement providing $10 million USD maximum coverage (5X base plan), including COVID-19, with exclusive benefits such as coverage in U.S. dollars, $50 deductible credit, accidental death coverage, inpatient rehabilitation, private duty nursing, family to bedside benefit, and emergency pet transport. Priced at $197 per policy.
• MedipacMAX Mid-tier endorsement increasing policy maximum to $5 million USD including COVID-19 coverage, with accidental death insurance, relocation benefit, excess luggage benefit, return to Canada benefit, and protection of earned discounts in event of a claim. Priced at $147 per policy.
• MedipacPLUS Entry-level endorsement adding pet benefit, relocation benefit, return to Canada benefit, accidental death insurance, inpatient rehabilitation benefit, and protection of claim-free discount. Increases policy maximum to $5 million USD with COVID-19 coverage limited to $2 million USD. Priced at $59 per policy.
• 4-Season Annual Plan Annual multi-trip plan with 23-day or 33-day trip options including up to 182 days in Canada. Allows unlimited trips within the year, with ability to extend trips or add top-ups by calling.
• Underwritten Plan Medical underwriting-based plan for individuals who do not qualify for standard Medipac coverage due to pre-existing conditions, recent health changes, or hospitalizations. Includes detailed medical questionnaire review by medical staff with acceptance decisions provided within 7-10 business days. Over 70% of applicants are approved.
• Top-Ups Additional coverage option for travellers with existing limited travel insurance, allowing Medipac to begin on the day the other coverage expires to extend trip duration.
• Superannuates Plan Specialized plan for retired federal civil servants, military personnel, and RCMP officers participating in the Public Service Health Care Plan, doubling the federal benefit to $2 million USD for the first 40 days and including a 40-day annual plan at no extra cost.

Quantifiable outcome

• Save up to 40% with deductible options
• +4 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core.

• Canadian Snowbird Association (CSA)coreGTM or Marketing PartnerThe Canadian Snowbird Association has exclusively endorsed Medipac Travel Insurance for over 25 years. CSA is an independent not-for-profit volunteer-based organization that supports travelling Canadians and snowbirds. Medipac is the CSA's preferred choice for travel insurance. The partnership includes promotional materials, logo display, and access to the snowbird community through CSA events and publications.
• Royal Canadian LegioncoreGTM or Marketing PartnerThe Royal Canadian Legion has endorsed Medipac Travel Insurance. The Legion is a major Canadian veterans' organization whose members represent experienced travelers. This endorsement provides credibility and access to Legion members as customers.
• Old Republic Insurance Company of CanadacoreOthersMedipac Travel Insurance is underwritten by Old Republic Insurance Company of Canada. Old Republic is the insurance carrier providing the backing and financial guarantee for Medipac's insurance policies. Medipac acts as the administrator and claims handler.
• Medipac Assistance International Inc. (Medipac Assist)coreTechnology or IntegrationMedipac Assistance International Inc. (operating as Medipac Assist) provides 24/7 emergency medical assistance services. This affiliated company coordinates emergency care, arranges medical transportation, and manages the claims process for travelers requiring medical attention abroad.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Blue Cross Canada (Pacific Blue Cross / Medavie Blue Cross): Canadian regional health insurers offering travel medical products to individuals. Overlaps with Medipac on Canadian customers seeking out-of-country emergency medical coverage, though part of a much broader health benefits portfolio.
• AIG Travel: Global incumbent offering individual travel medical insurance with worldwide assistance. Comparable on product structure and assistance model, though operating at much greater scale than Medipac.
• Allianz Travel Insurance: Global travel insurance leader offering individual travel medical plans with embedded assistance. Much larger and broader than Medipac but addresses the same core need of outbound emergency medical coverage and 24/7 assistance.
• Manulife Financial (Travel Insurance): Major Canadian insurer with a travel insurance product line. Operates as a broad incumbent offering travel medical alongside its core life and health portfolio — directly competitive on the same Canadian customers Medipac serves.

Direct peers

• TuGo Travel Insurance: Canadian-headquartered travel insurance specialist offering individual travel medical insurance with 24/7 assistance and direct-to-consumer distribution. TuGo is the closest like-for-like competitor in the Canadian travel medical insurance niche that Medipac dominates.
• World Nomads: Direct-to-consumer travel insurance provider for individual travellers with online application and global assistance. Comparable on GTM motion (online self-serve + phone) and product (per-trip travel medical), though broader geographically than Medipac.
• International Medical Group (IMG): Specialist in international travel medical insurance and expatriate health plans, with individual products, assistance platforms, and underwriting. Directly comparable to Medipac on product category and customer use case (out-of-country medical coverage).

Regional players

• CAA Travel Insurance: Canadian Automobile Association's travel insurance arm, providing travel medical coverage to CAA members in Canada. Comparable as a Canadian-only competitor with association-driven distribution analogous to Medipac's CSA/Legion model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/embed/O__03G2zohM?rel=0
• LinkedInlinkedin.com/company/medipac-travel-insurance

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDIPAC INTERNATIONAL INC.