What Nevetal does

Nevetal is a privately held UK-headquartered IT services company that provides managed services, professional services, and digital platforms to the cruise, maritime, and travel industries. Founded in 2006 as theICEway by Ian Richardson and rebranded to Nevetal in March 2025, the company operates from six global offices (UK, US, Portugal, Honduras, Estonia, Philippines) with 62+ staff and a stated base of 60+ clients, including major cruise operators such as Carnival Cruise Line, Norwegian Cruise Line, Virgin Voyages, Windstar Cruises, Lindblad Expeditions, Atlas Ocean Voyages, and Havila, plus travel sector clients like Butlins. Nevetal's commercial model is enterprise field sales, supplemented by a channel ecosystem of hyperscaler (AWS, Google Cloud, Azure), data (Snowflake, Oracle), and integration partners (NT Maritime, IDEMIA, Versonix, Crunchtime, others).

Nevetal's product architecture spans three pillars. The Digital Platforms pillar includes Keel, an all-in-one data platform providing observability, lineage tracking, and interactive dashboards designed to unify cruise and maritime ecosystem data and serve as an AI-ready data foundation; tzChromar, a shipboard time synchronization solution tied to vessel GPS position; and Nevetal OnDemand for custom digital platform builds. The Managed Services pillar offers end-to-end management of cloud (Nevetal Cloud on AWS/Azure), applications, modern workplace, DevOps, testing, a 24/7 service desk, and Nevetal Edge for offloading non-critical shipboard applications to the cloud. The Professional Services pillar covers application services, strategic consulting (Nevetal Perspectives), and WiFi surveys for onboard connectivity design. The Keel platform has been extended through the 2025 NT Maritime partnership to include a Communications Pillar with messaging, voice, network quality KPIs, sentiment insights, and real-time alerts.

Nevetal generates revenue through three primary streams: recurring managed services contracts (cloud infrastructure, application management, DevOps, service desk, modern workplace, edge), project-based professional services (application services, consulting, WiFi surveys), and subscription/licensing of proprietary digital platforms (Keel, tzChromar, OnDemand). Pricing is not publicly disclosed; quotes are custom and based on enterprise scope. The company is privately held with no disclosed institutional investors or external funding rounds, operating as ICE Support Ltd (UK Company Number 6202671). Recent strategic activity has centered on platform ecosystem expansion (NT Maritime communications integration, IDEMIA biometric partnership), customer wins (Atlas Ocean Voyages expansion), and leadership additions (CFO Shelley Hutchinson in 2025).

Name

Nevetal

Legal name

ICE Support Ltd (T/A nevetal)

Website

https://nevetal.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Nevetal is a privately held UK-headquartered IT services firm providing managed services, professional services, and digital platforms (Keel data platform, tzChromar) to cruise, maritime, and travel operators globally. It serves 60+ clients across six offices with 62+ staff.

Ownership category

akta.pro rank

Product category

Cruise and Maritime IT Managed Services

NAICS

Support Activities for Water Transportation (4883)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Project Management & Owner’s Engineering / Technical Consultancy (Spec Writing, Bid Support, Site Support) (IMAJAGAO)

akta.pro secondary industry

Provisioning & Passenger Supplies (Cruise-Focused) (THAEAFAK)

Keywords

• Cruise IT managed services
• Maritime technology services
• Cloud managed services
• Travel technology consulting
• Data platform software

Headquarters

HQ city

Hereford

HQ country

United Kingdom

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed Services: Ongoing management of technology environments including cloud infrastructure (Nevetal Cloud), application management (App Managed Services), DevOps, testing, service desk, modern workplace, and edge computing solutions. Delivered as recurring service contracts with 24/7 support capabilities.
2. Professional Services: Project-based services including application services, strategic consulting (Nevetal Perspectives), WiFi surveys, and implementation support. Covers project management, system integration, business analysis, testing, and ongoing support.
3. Digital Platforms: Licensing and deployment of proprietary platforms including Keel data platform and tzChromar time management solution, along with custom OnDemand platform development.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

Nevetal provides IT managed services, professional services, and proprietary digital platforms (Keel data platform, tzChromar time management) for cruise lines, maritime operators, and travel companies. The company takes ownership of critical technology environments, delivering 24/7 support, cloud infrastructure management, application lifecycle services, and purpose-built data and time-synchronization platforms for the cruise and maritime ecosystem.

Product overview

Nevetal offers a platform-plus-modules architecture centered on three core pillars: Digital Platforms (Keel data platform, tzChromar time management, and OnDemand custom solutions), Managed Services (Cloud, App Management, Modern Workplace, DevOps, Testing, Service Desk, and Edge), and Professional Services (Application Services, Perspectives consulting, and WIFI Surveys). Keel serves as the flagship data platform unifying operations across cruise, maritime and travel industries, while tzChromar addresses shipboard time synchronization. The managed services suite provides 24/7 operational support, and OnDemand delivers tailor-made applications. Together, these products enable cruise, travel and maritime operators to manage critical technology environments from check-in through port operations.

Differentiator

Problem solved

Functional benefit

Brands

• Keel: A powerful, all-in-one data platform built to streamline operations across the cruise, maritime and travel industries. Keel provides full observability and lineage tracking, interactive viewer dashboards, and creates a foundation for AI-driven analytics.
• tzChromar
• Nevetal OnDemand

Products and services

• Keel
• tzChromar
• Nevetal OnDemand
• Nevetal Cloud
• App Managed Services
• Modern Workplace
• DevOps as a Service
• Testing as a Service
• Nevetal Service Desk
• Nevetal Edge
• Application Services
• Nevetal Perspectives
• WiFi Surveys

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core.

• IDEMIA Public SecuritycoreStrategic or Co-development Partner · 4 June 2026Strategic partnership to develop integrated digital solutions for cruise guest processing. Combines IDEMIA's biometric and identity management capabilities with Nevetal's cruise and port operations expertise. Aims to streamline passenger handling from check-in through border and port control, reduce peak-period congestion, improve operational efficiency, and enhance security compliance through a unified interoperable framework.
• NT Maritime HoldingscoreTechnology or IntegrationStrategic partnership integrating NT Maritime's communication systems directly into Keel data platform. Introduces a Communications Pillar within Keel dashboards allowing cruise operators to monitor messaging, voice, and network performance alongside operational and business data. Provides daily messaging and voice KPIs, crew and passenger response times, sentiment insights, network quality metrics, and real-time alerts.
• Atlas Ocean VoyagescoreStrategic or Co-development PartnerTechnology partnership expanding Atlas Ocean Voyages' use of Nevetal's Managed and Strategic IT services. Nevetal delivers managed infrastructure services, strategic application services, 24/7 service desk with follow-the-sun support, performance monitoring, security operations, database management, and operational oversight.
• AWScoreTechnology or IntegrationTechnology partnership using Amazon Web Services for cloud infrastructure delivery
• Google CloudcoreTechnology or IntegrationTechnology partnership using Google Cloud platform for cloud infrastructure delivery
• Microsoft AzurecoreTechnology or IntegrationTechnology partnership using Microsoft Azure for cloud infrastructure delivery
• SnowflakecoreTechnology or IntegrationTechnology partnership using Snowflake for data platform and analytics capabilities
• OraclecoreTechnology or IntegrationTechnology partnership using Oracle solutions for enterprise data management

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Wärtsilä: Wärtsilä is a large marine technology group offering smart ship solutions, digital platforms, and operational services including voyage optimization and condition monitoring — adjacent to Nevetal's cruise IT scope but as part of a much broader marine engineering portfolio.
• KVH Industries: KVH Industries provides maritime connectivity, communication, and content services including crew welfare and operational tools — overlapping with Nevetal's cruise IT and connectivity offerings but serving a broader maritime market with a hardware-centric model.
• Speedcast: Speedcast is a global provider of satellite communications and managed network services with deep maritime presence, offering broader geographic scale and connectivity infrastructure that overlaps Nevetal's managed services layer but as part of a much wider portfolio.
• Inmarsat: Inmarsat (now part of Viasat) is a global mobile satellite communications provider with deep maritime and cruise operator relationships, offering connectivity infrastructure that competes with Nevetal's managed services layer but at much greater scale and infrastructure ownership.

Direct peers

• Ocean Technologies Group: Ocean Technologies Group delivers learning, operational, and crew management technology platforms to cruise and maritime operators, with the same vertical specialization that defines Nevetal and overlapping customer base among major cruise lines.
• Marlink: Marlink provides maritime IT, satellite communications, and managed network services to shipping, offshore, and cruise customers — a comparable portfolio of managed connectivity and digital services serving the same end markets as Nevetal.
• Anuvu: Anuvu (formerly Global Eagle Entertainment) provides connectivity, content, and digital services to maritime, cruise, and aviation operators — the closest direct competitor to Nevetal in cruise-focused managed IT and digital platforms, with overlapping customer base and similar enterprise services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nevetal_TM
• YouTubeyoutube.com/@nevetal
• LinkedInlinkedin.com/company/nevetal

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nevetal