MENTOR SUPPORT SERVICES C.I.C.

What MENTOR SUPPORT SERVICES C.I.C. does

Mentor Support Services C.I.C. is a UK Community Interest Company registered as a social enterprise, operating two offices in Chatham, Kent. It delivers trauma-informed support and safe accommodation primarily for young people aged 16-25 and vulnerable adults, with named services spanning supervised contact, contact centres, family support, counselling, therapy and wellbeing, and corporate training for frontline practitioners. The organization is family-led, with directors Dele Adu and Adebola Dele and additional staff Zinzile Dele-Adu (Health Officer) and Sam Dele-Adu (HR) suggesting a tightly held operating team.

The business is service-led with no software platform disclosed in the input: the underlying capability is a qualified practitioner workforce operating under UK safeguarding frameworks, supported by a static website with enquiry and referral forms rather than a dedicated SaaS product. Commercial mechanics follow a sales-led, referral-based model anchored to local authorities, law enforcement, and safeguarding statutory bodies; additional revenue is generated through paid corporate training and professional development programs. Pricing is not disclosed publicly and there is no indication of subscription, per-seat, or SaaS billing.

The company operates within a tightly defined regulatory perimeter, with documented compliance covering UK GDPR, the Data Protection Act 2018, the Health and Safety at Work Act 1974, and the Equality Act 2010, alongside a published Business Continuity Plan. There are no reported funding rounds, outside investors, M&A activity, or geographic expansion signals in the available material; operations appear concentrated in the Chatham catchment with statutory-agency referrals as the primary customer channel.

Name

MENTOR SUPPORT SERVICES C.I.C.

Legal name

Mentor Support Services CIC

Website

https://mentorsupportservices.com

Company type

Private

Founded year

2025

Operating status

Operating

Short description

Mentor Support Services C.I.C. is a Kent-based Community Interest Company providing trauma-informed support, safe accommodation, supervised contact, counselling, and corporate training for looked-after young people, vulnerable adults, and frontline practitioners.

Ownership category

akta.pro rank

Product category

Social Care Services

NAICS

Child and Youth Services (62411), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Student Mentoring & Peer Support Programs (EDAJALAL)

akta.pro secondary industries

Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Specialized Student Support (Foster/Homeless/Migrant/McKinney-Vento) (EDAJAIAJ)

Keywords

• Social care services
• Trauma-informed support
• Youth support services
• Safeguarding services
• Supported accommodation

Headquarters

HQ city

Chatham

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Social Care and Support Services: As a Community Interest Company (CIC), revenue is likely derived from government contracts and local authority funding for providing safeguarding, accommodation, and support services to young people and vulnerable adults. No specific revenue streams or contract values disclosed.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Mentor Support Services CIC provides trauma-informed personal mentoring, safe accommodation, and safeguarding services to young people, young adults, and vulnerable adults in the Chatham, Kent area of the United Kingdom. Its offerings span personal mentor assignment, life skills and education pathway development, emotional wellbeing and resilience support, housing assistance, and statutory-compliant safeguarding including missing-child procedures. Services are accessed through referrals from local authorities, safeguarding bodies, and law enforcement, with revenue derived from government and statutory-agency contracts.

Product overview

Mentor Support Services CIC is a social care services organization providing trauma-informed support and safe accommodation for young people and vulnerable adults. The organization offers personal mentoring services, life skills development, education pathways guidance, wellbeing and emotional resilience support, housing support, and safeguarding services. This is a service-based organization rather than a technology product company — there are no distinct software products, modules, or branded digital offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Trauma-Informed Personal Mentoring Service Assignment of a dedicated personal mentor to each young person, young adult, or vulnerable adult, providing listening support, emotional resilience building, and person-centred support planning grounded in a trauma-informed framework that avoids re-traumatisation.
• Safe Accommodation and Supported Housing Provision of safe, suitable premises and supported housing for service users, delivered in compliance with the Health and Safety at Work Act 1974 and regular risk-assessed environments. Targeted at vulnerable adults and young people requiring stable housing as part of their journey to independence.
• Life Skills and Education Pathways Support Practical support with life skills development and education pathway guidance, helping young people and young adults build independence, personal development, and progression into further education or employment.
• Emotional Wellbeing and Resilience Support Support focused on emotional regulation, wellbeing, and resilience building, delivered through empathetic, boundary-led responses with no physical punishment or restraint, and restorative behaviour management approaches.
• Safeguarding Service (Children, Young People, and Vulnerable Adults) Statutory-aligned safeguarding including missing-child procedures, return interviews, MASH/Police escalation, designated safeguarding lead reporting, and ongoing risk management. Compliant with Children Act 1989/2004, Working Together to Safeguard Children (2018), Data Protection Act 2018, and GDPR.
• Housing Support and Independence Guidance Practical guidance and support with housing transitions, helping service users navigate housing options and progress on their journey to independence.
• Service Continuity and Crisis Response Continuity-of-care plan covering staff illness, safeguarding incidents, IT/data breaches, and environmental emergencies, with backup mentors, 24-hour partner notification, and post-incident reviews to maintain support during disruption.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Statutory Agencies (Safeguarding and Law Enforcement)coreOthersWorking relationships with statutory agencies including safeguarding bodies and law enforcement for reporting and escalating concerns, conducting return interviews for missing children, and coordinating multi-agency responses to safeguarding incidents.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• The Children's Society: National charity working with disadvantaged children including those in care, at risk of exploitation, or facing mental health challenges — overlapping with Mentor Support Services' vulnerable-youth and safeguarding remit.
• Action for Children: One of the largest UK children's charities, delivering fostering, residential care, and family support across the country — overlapping with the company's safeguarding and young-person support offerings at much greater scale.
• Barnardo's: Major UK children's charity providing fostering, child protection, and support services nationwide — a broad incumbent in the same safeguarding and vulnerable-youth space as Mentor Support Services.
• Home Group: Large UK provider of supported housing and social services for vulnerable people including young people and adults with complex needs — operates at greater scale in a closely related supported-housing category.
• Sanctuary Housing: Major UK housing provider offering supported housing and care services, including for young people and vulnerable adults, addressing a similar supported-accommodation and independence-journey use case.

Direct peers

• Catch22: UK social business operating across children's services, supported housing, and youth justice with trauma-informed and safeguarding-focused delivery models directly comparable to Mentor Support Services CIC.
• Centrepoint: UK charity providing supported housing and personal support for young people moving toward independence — closely aligned with the housing, life skills, and independence journey focus at Mentor Support Services.
• St Christopher's Fellowship: Charity providing residential care, fostering, and leaving-care services for children and young people, including supported housing and personal mentoring — overlapping significantly with the company's offering.
• National Youth Advocacy Service (NYAS): UK advocacy and safeguarding organization for children and young people, including statutory advocacy and child protection services that mirror the safeguarding-led model of Mentor Support Services.
• P3 (People, Potential, Possibilities): UK charity providing support, accommodation, and safeguarding services to vulnerable people including young people and adults facing homelessness, closely comparable to the trauma-informed supported accommodation model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MENTOR SUPPORT SERVICES C.I.C.