Potomac Edison
Potomac Edison is a regulated electric distribution utility serving residential and commercial customers in portions of Maryland and West Virginia. Operating as a subsidiary of FirstEnergy Corp (NYSE: FE), it provides electricity delivery, smart metering, outage management, and energy efficiency programs under state-approved tariffs.
- Company typePublic
- Founded1922
- HeadquartersWilliamsport, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What Potomac Edison does
Potomac Edison is a regulated electric distribution utility that delivers electricity to residential and commercial customers in designated portions of Maryland (Frederick, Washington, Allegany, and Garrett counties) and West Virginia (Jefferson, Berkeley, Morgan, Hampshire, Hardy, and Mineral counties). It operates as a wholly-owned subsidiary of FirstEnergy Corp (NYSE: FE), with Williamsport serving as a regional operating headquarters, and is part of the parent company's broader regulated utility portfolio serving approximately 6 million customers across six states.
The company's product and technology stack centers on physical distribution infrastructure — poles, wires, substations, and an installed advanced metering/smart meter network — overlaid with customer-facing digital tools. Core digital offerings include the My Account online portal (account management, bill payment, usage tracking), a Home Energy Analyzer for personalized energy-saving recommendations, an Outage Management System reachable via online, phone (1-888-LIGHTSS), and SMS (text OUT to 544487), and Time-of-Use pricing options enabled by interval metering. Add-on programs cover a West Virginia community solar offering, electric vehicle charging infrastructure support, paperless eBill, text/email alerts, bill assistance programs for qualifying customers, and generator interconnection services for distributed energy resources.
Revenue is generated under regulated tariffs approved by the Maryland Public Service Commission and the West Virginia Public Service Commission using a cost-of-service methodology, with rates collected on a monthly billing cadence based on usage. Customer choice programs allow end users to select alternative generation suppliers while Potomac Edison retains the distribution role. Distribution channels are multi-modal — physical infrastructure for delivery, and online self-service, mobile access, phone, and SMS for customer engagement — reflecting a utility operating model where customer acquisition is defined by geographic franchise rather than competitive sales.
Potomac Edison firmographics
Firmographics- Name
- Potomac Edison
- Legal name
- Potomac Edison
- Website
- https://potomacedison.com
- Company type
- Public
- Founded year
- 1922
- Operating status
- Operating
- Short description
- Potomac Edison is a regulated electric distribution utility serving residential and commercial customers in portions of Maryland and West Virginia. Operating as a subsidiary of FirstEnergy Corp (NYSE: FE), it provides electricity delivery, smart metering, outage management, and energy efficiency programs under state-approved tariffs.
- Ownership category
- akta.pro rank
Potomac Edison industry classification
Industry- Product category
- Electric Utility Distribution
- NAICS
- Electric Power Distribution (221122), Electric Power Transmission, Control, and Distribution (22112)
- SIC
- Electric Services (4911), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Electric Distribution System Owners (Wires-Only Companies) (EUADABAI)
- akta.pro secondary industry
- EV Charging Payment & Reimbursement Programs (Public/Depot Charging) (TLABAMAK)
Keywords
Where Potomac Edison is headquartered
LocationHeadquarters
- HQ city
- Williamsport
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Potomac Edison business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain
Revenue model
- Electric Distribution Service: Regulated electricity distribution service to residential and commercial customers in Maryland and West Virginia. Revenue is derived from regulated tariffs approved by state utility commissions based on cost-of-service methodology.
- Customer Choice Programs: Programs allowing customers to choose alternative electric generation suppliers while Potomac Edison continues to deliver electricity through its distribution infrastructure
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Regulated electricity distribution rates |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Potomac Edison product offering
Product offeringCore offering
Potomac Edison is a regulated electric utility that distributes electricity to residential and commercial customers in assigned service territories across Maryland and West Virginia. As a subsidiary of FirstEnergy Corp (NYSE: FE), the company operates distribution infrastructure (poles, wires, substations) and provides customer-facing services including smart metering, outage reporting and tracking, online account management, bill payment, energy usage analysis, and bill assistance programs.
Product overview
Potomac Edison is a regional electricity utility serving customers in Maryland and West Virginia, operating as a subsidiary of FirstEnergy Corp. (NYSE: FE). The company provides a unified customer portal combining account management, billing, and outage services as its core offering. The product ecosystem centers on the My Account platform, which integrates bill payment, usage tracking, and communication tools. Additional modules include smart metering infrastructure with time-of-use pricing, the Home Energy Analyzer for usage insights, the West Virginia Solar Program for community solar participation, electric vehicle charging support, and bill assistance programs. Outage management is handled through multiple channels including online reporting, text messaging (OUT to 544487), and phone support (1-888-LIGHTSS).
Differentiator
Problem solved
Functional benefit
Products and services
- My Account Online customer portal allowing account management, bill viewing, payment processing, and usage tracking for residential and commercial electricity customers in Maryland and West Virginia.
- Pay My Bill Digital bill payment service enabling customers to pay electricity bills online.
- Outage Reporting & Tracking Service allowing customers to report power outages via online form, text message (OUT to 544487), or phone (1-888-LIGHTSS), and view outage maps.
- Smart Meters Advanced metering infrastructure enabling detailed electricity usage tracking and time-of-use pricing options for customers.
- West Virginia Solar Program Community solar program enabling West Virginia customers to participate in solar energy initiatives.
- Electric Vehicles (EV) Charging Support Programs and information supporting electric vehicle charging infrastructure and customer adoption.
- Time-of-Use Pricing Dynamic electricity pricing based on time of day, allowing customers to shift usage to lower-cost periods.
- Generator Interconnection Service for customers to connect distributed generation resources (solar panels, generators) to the grid.
- Bill Assistance Programs Payment assistance and support programs for qualifying customers needing help with electricity bills.
Quantifiable outcome
- Part of FirstEnergy Corp. serving approximately 6 million customers across six states
Companies that use Potomac Edison
Customer profileSegments2 records
Ideal customer profiles2 records
Potomac Edison technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Potomac Edison partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights5 records
Potomac Edison competitors and assessment
Company assessmentDirect peers
- Jersey Central Power & Light (JCP&L): JCP&L is a regulated electric distribution utility serving New Jersey as a sibling subsidiary of FirstEnergy Corp. It is comparable because it shares Potomac Edison's parent (FirstEnergy), operates the same wires-only distribution model under New Jersey BPU oversight, and runs the same AMI, outage management, and customer choice platforms as Potomac Edison.
- Potomac Electric Power Company (PEPCO-DC): PEPCO-DC is the District of Columbia operating unit of Pepco (Exelon), distributing electricity in the District. It is a direct peer because it operates as a wires-only distribution utility under a separate district regulator with similar AMI, customer choice, and EV programs, and serves an adjacent Mid-Atlantic load center that overlaps Potomac Edison's broader Maryland operating environment.
- Pepco: Pepco is a regulated electric distribution utility serving Maryland and the District of Columbia as an Exelon subsidiary. It is a direct peer because it operates under the same Maryland PSC regulatory framework as Potomac Edison, delivers electricity over similar wires-only infrastructure, and supports comparable customer choice, AMI, and EV programs in an adjacent Mid-Atlantic service territory.
- Metropolitan Edison (Met-Ed): Met-Ed is a regulated electric distribution utility serving eastern Pennsylvania as a sibling subsidiary of FirstEnergy Corp. It is comparable because it shares Potomac Edison's parent (FirstEnergy), operates the same wires-only distribution model under Pennsylvania PUC oversight, and runs identical smart meter, outage management, and customer choice programs on shared corporate systems.
- PPL Electric Utilities: PPL Electric Utilities is a regulated electric distribution utility serving central and eastern Pennsylvania as a subsidiary of PPL Corporation. It is a direct peer because it operates a comparable wires-only distribution model under Pennsylvania PUC oversight, runs an advanced AMI deployment and similar customer choice / time-of-use programs, and competes for capital and operational talent in the same Mid-Atlantic utility labor market as Potomac Edison.
- Monongahela Power: Monongahela Power is a regulated electric distribution utility serving northern West Virginia as a sibling subsidiary of FirstEnergy Corp. It is a direct peer because it serves the same West Virginia PSC jurisdiction as Potomac Edison's West Virginia service territory, shares the FirstEnergy corporate platform, and operates an identical wires-only distribution model with overlapping rural Appalachian geography.
- West Penn Power: West Penn Power is a regulated electric distribution utility serving western Pennsylvania as a sibling subsidiary of FirstEnergy Corp. It is a direct peer because it shares Potomac Edison's parent (FirstEnergy), operates the same wires-only distribution model under a Pennsylvania PUC framework, and runs the same corporate platforms for billing, AMI, outage management, and customer choice.
- Delmarva Power: Delmarva Power is a regulated electric distribution utility serving Maryland and Delaware as an Exelon subsidiary. It is comparable because it shares the Maryland PSC jurisdiction, operates a wires-only distribution model with retail choice, and runs a similar mix of smart meter, outage management, and energy efficiency programs serving a comparable customer base size.
- Baltimore Gas and Electric (BGE): BGE is a regulated electric and gas distribution utility serving central Maryland as a subsidiary of Exelon. It is the most directly comparable peer to Potomac Edison because it operates under the same Maryland Public Service Commission oversight, serves an overlapping Maryland geography, and runs the same wires-only distribution business with customer choice programs.
- Pennsylvania Electric Company (Penelec): Penelec is a regulated electric distribution utility serving northern/central Pennsylvania as a sibling subsidiary of FirstEnergy Corp. It is a direct peer because it shares the FirstEnergy platform, operates the same wires-only distribution business under Pennsylvania PUC jurisdiction, and offers identical smart meter, time-of-use, EV, and customer choice programs as Potomac Edison.
Market position
Strengths3 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Potomac Edison social profiles
Digital presencePotomac Edison financial estimates
Financial estimateRevenue estimate
Valuation estimate
Potomac Edison leadership team
Management profileNumber of profiles
Profiles1 record
Potomac Edison funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Potomac Edison M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Potomac Edison
What does Potomac Edison do?
Potomac Edison is a regulated electric utility that distributes electricity to residential and commercial customers in assigned service territories across Maryland and West Virginia. As a subsidiary of FirstEnergy Corp (NYSE: FE), the company operates distribution infrastructure (poles, wires, substations) and provides customer-facing services including smart metering, outage reporting and tracking, online account management, bill payment, energy usage analysis, and bill assistance programs.
Is Potomac Edison a public or private company?
Potomac Edison is a public company. It is classified as corporate owned and is currently operating.
When was Potomac Edison founded?
Potomac Edison was founded in 1922.
Where is Potomac Edison based?
Potomac Edison is headquartered in Williamsport, United States, in the North America region.
How does Potomac Edison make money?
Two revenue lines are on record. Electric Distribution Service is the primary driver. The others are customer Choice Programs.
Who are Potomac Edison's main competitors?
Direct peers on record are Jersey Central Power & Light (JCP&L), Potomac Electric Power Company (PEPCO-DC), Pepco, Metropolitan Edison (Met-Ed), PPL Electric Utilities, Monongahela Power, West Penn Power, Delmarva Power, Baltimore Gas and Electric (BGE) and Pennsylvania Electric Company (Penelec).
Does Potomac Edison have an API?
No public API is recorded for Potomac Edison.
What industry is Potomac Edison in?
Potomac Edison's product category is Electric Utility Distribution. Its primary akta.pro industry code is EUADABAI, Electric Distribution System Owners (Wires-Only Companies), with a secondary code of TLABAMAK, EV Charging Payment & Reimbursement Programs (Public/Depot Charging). Its NAICS code is 221122 and its SIC code is 4911.