Passages Relocation Service Inc.

What Passages Relocation Service Inc. does

Passages Relocation Service Inc. is a privately held, family-owned Canadian corporate relocation management company founded in 1993 by Alan Bryce and headquartered in Toronto, Ontario, with a secondary office in Boca Raton, Florida. The firm manages end-to-end employee relocation programs for corporate clients, principally small to mid-sized organizations and corporate HR/mobility departments, delivering services that span household goods move management (operated as a no-fee independent broker selecting from vetted carriers), real estate assistance (guaranteed home sale, marketing, valuation, closing, purchase, rental, mortgage), immigration and taxation consultation through partner firms, destination and settling-in services, executive and cultural counseling, temporary living, and expense tracking and tax reporting.

The underlying technology is described as a 'relocation management services platform' with no proprietary software products, APIs, or applications disclosed. Operations are coordinated by dedicated Relocation Managers acting as a single point of accountability across a curated partner ecosystem of moving companies, real estate brokers, immigration specialists, tax consultants, destination service providers, and mortgage lenders. Scale markers cited are 30 years of continuous operation and over 15,000 families relocated globally to hundreds of destinations, supported by dual-country banking that enables cross-border Canada-US financial transactions.

Revenue mechanics rest on two streams: move management brokerage commissions from moving carriers (with no fee charged to clients) and professional service fees for the broader relocation offering. The go-to-market is sales-led and consultative, targeting HR and mobility buyers via direct outreach, referrals from long-tenured clients, and the company website, with custom-tailored service packages, no long-term contracts, pay-as-you-go billing, and volume discounts applied regardless of client move count.

Name

Passages Relocation Service Inc.

Legal name

Passages Relocation Service Inc.

Website

https://passagesrelo.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Passages Relocation Service is a Toronto-based, family-owned corporate relocation management firm serving small to mid-sized organizations with end-to-end relocation services, including brokered household goods moves, real estate, immigration, and destination support across Canada, the US, and globally.

Ownership category

akta.pro rank

Product category

Corporate Relocation Services

NAICS

Used Household and Office Goods Moving (484210), Used Household and Office Goods Moving (48421)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

International Relocation Management (End-to-End) (HSAKACAE)

akta.pro secondary industries

Destination Services & Settling-In Support (THACALAB), Destination Services (Home Search, School Search, Area Orientation) (HSAKACAF)

Keywords

• Corporate relocation services
• Global mobility management
• Household goods move management
• Relocation policy consulting
• Destination services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Move Management Services: Passages acts as a broker for household goods moving services, earning revenue through commissions from moving companies as part of their normal built-in sales commission structure. They do NOT charge additional fees to clients for move management services.
2. Full-Service Relocation Management: Comprehensive relocation services including real estate assistance, immigration, taxation consultation, temporary housing, and more. Revenue is generated through service fees for these additional offerings beyond move management.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Passages Relocation Service provides end-to-end B2B corporate relocation management, coordinating household goods moves (as an independent broker earning commissions from moving companies, with no fee charged to clients), plus real estate services, immigration, tax consultation, destination/settling-in support, temporary housing, expense management, and relocation policy development. Each relocating employee is assigned a dedicated Relocation Manager as a single point of accountability across all suppliers.

Product overview

Passages Relocation Service offers a comprehensive, full-service corporate relocation management platform with multiple integrated service modules. The core offering is built around Move Management (offered at no additional fee as a broker service), supplemented by real estate services (Guaranteed Home Sale, Marketing Assistance, Property Valuation, Closing Services, Home Purchase Assistance, Rental Assistance, Mortgage Assistance), immigration and taxation consultation services, destination services including settling-in assistance and temporary living accommodations, counseling services (Area Counseling, Executive Counseling, Cultural Training), and expense management and reporting. The company operates as a unified relocation management service rather than discrete product tiers, with each service designed to work together under a dedicated Relocation Manager who maintains single-source accountability throughout the relocation process.

Differentiator

Problem solved

Functional benefit

Products and services

• Move Management
• Guaranteed Home Sale
• Marketing Assistance
• Property Valuation
• Closing Services
• Home Purchase Assistance Assesses employee housing needs and assigns qualified real estate professionals from the company's nationwide network of relocation brokers and agents.
• Rental Assistance
• Mortgage Assistance
• Immigration Services
• Taxation Consultation
• Destination Services
• Temporary Living Assistance
• Area Counseling
• Executive Counseling
• Cultural Training
• Lump-Sum Budget Program Management
• Expense Management, Tracking and Reporting
• Relocation Policy Review and Creation

Quantifiable outcome

• Over 15,000 families relocated successfully over 30 years
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• Global Immigration CompaniesminorStrategic or Co-development PartnerPassages partners with skilled immigration companies on a global basis to provide comprehensive immigration services including work permits, work authorizations, permanent residency applications, citizenship applications, and documentation oversight. They also advise on immigration policy structure.
• Global Taxation Consulting TeamminorStrategic or Co-development PartnerPassages partners with a global taxation consulting team to address complex international taxation issues. Services include corporate and personal income tax compliance, tax provision planning, preparation and reports, statutory accounting, indirect tax compliance, and project management.
• Vetted Moving CompaniescoreChannel Partner/ Reseller/ DistributorPassages works with a network of vetted moving companies for domestic, cross-border, and international household goods moves. As an independent broker not restricted to any single carrier or van line, they select the best mover for each situation. Moving companies pay commissions as part of their normal sales structure.
• National Real Estate NetworkcoreChannel Partner/ Reseller/ DistributorPassages maintains a nationwide network of qualified and licensed relocation real estate brokers and agents. This network supports home finding assistance, property valuation, and closing services for relocating employees.
• National Mortgage Lender NetworkminorChannel Partner/ Reseller/ DistributorPassages has established relationships with national lenders including North America's largest banks, insurance firms, pension funds, and private lenders. This network provides preferred mortgage rates for relocating employees.
• Destination Service ProviderscoreChannel Partner/ Reseller/ DistributorTrusted destination service providers helping relocating employees and families settle in new locations. Services include area tours, home finding, school search, banking setup, medical registrations, and government registrations.

Scale indicators3 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• AIRES: AIRES is a US-based relocation management company specializing in corporate employee relocation services with proprietary technology platforms. It is comparable to Passages in service offering and client focus on small/mid-sized corporate programs, but differentiates through technology-enabled service delivery.
• CapRelo: CapRelo is a US-based corporate relocation management company providing move coordination, destination services, and policy consulting. It directly competes with Passages for corporate mobility programs with a similar boutique service model and mid-market client focus.
• Weichert Relocation Resources Inc. Weichert Relocation Resources is a US-based corporate relocation management company providing move management, real estate, and destination services. It directly competes with Passages in the mid-market segment with a similar service portfolio and independent broker model.
• Altair Global: Altair Global is a corporate relocation management company serving mid-sized and enterprise clients with full-service relocation programs. It is a direct peer to Passages in offering comprehensive relocation management, but with stronger technology investment and broader geographic footprint.
• Plus Relocation Services: Plus Relocation Services is a US-based corporate relocation management company offering full-service relocation programs. It directly competes with Passages in the mid-market corporate mobility segment with comparable service offerings and consultative sales approach.
• NRI Relocation: NRI Relocation is a corporate relocation management firm offering move management, real estate assistance, and destination services. It is comparable to Passages as a direct peer serving corporate clients with similar full-service relocation offerings.

Broad incumbents

• Cartus (Realogy): Cartus is a major global corporate relocation services provider offering move management, real estate, and destination services to enterprise clients. As a broad incumbent in the same product category, it directly competes with Passages for corporate mobility RFPs but at enterprise scale.
• SIRVA: SIRVA is one of the largest global relocation and moving services companies, offering end-to-end corporate relocation management, household goods moving, and destination services. It is a broad incumbent serving enterprise clients globally, whereas Passages is a boutique operator with the same service architecture but much smaller scale and a mid-market focus.
• BGRS (Brookfield Global Relocation Services): BGRS is a leading global mobility and relocation management firm offering end-to-end services including move management, immigration, tax, and destination services. It is highly comparable in service architecture to Passages but operates at significantly larger scale with institutional backing.
• Crown Worldwide Movers: Crown Worldwide is a global moving and relocation services company with operations across multiple continents. While it has its own moving fleet (unlike Passages' pure brokerage model), it competes in destination services and global mobility management, making it a comparable broad incumbent.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/PassagesRelocation
• LinkedInlinkedin.com/company/passages-relocation-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Passages Relocation Service Inc.