Name

COAD SYSTEMS LIMITED

Legal name

COAD Systems Limited

Website

https://coad-systems.com

Company type

Private

Founded year

2008

Operating status

Operating

Ownership category

akta.pro rank

Headquarters

HQ city

Musselburgh

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. IT Support Packages (Ad-hoc): On-site IT support at a fixed hourly rate. One-time service delivery model for specific IT issues or consultations.
2. IT Support Packages (Pro-active): Fixed monthly rate subscription providing remote support including daily server and network monitoring, operating system maintenance, system updates, backups, anti-spam and anti-virus systems, and housekeeping visits.
3. IT Support Packages (Deluxe): Complete support package at a fixed monthly rate combining Pro-active services with unlimited on-site visits for issues that cannot be resolved remotely.
4. Project Services: Technical resources and support for office moves, infrastructure upgrades, and installations. Includes procurement of suitable hardware and software.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels2 records

Core offering

COAD Systems provides outsourced IT support packages and computer network design services to small and medium sized businesses. Offerings include an Ad-hoc hourly on-site support package, a Pro-active monthly remote monitoring and maintenance package, a Deluxe monthly package adding unlimited on-site visits, and a Projects service for office moves, infrastructure upgrades, installations, and hardware/software procurement.

Product overview

COAD Systems is a small IT services company offering a tiered support package model with three levels: Ad-hoc (hourly rate on-site support), Pro-active (monthly remote monitoring and maintenance), and Deluxe (comprehensive coverage with unlimited on-site visits). The company also provides project-based services for infrastructure changes, office relocations, and technology procurement. The offerings are designed for small to medium-sized businesses in the Edinburgh, Lothians and Borders regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Ad-hoc Support Package On-site IT support service offered at a fixed hourly rate for small to medium sized businesses that need occasional or irregular IT assistance.
• Pro-active Support Package Remote server and desktop monitoring and maintenance service provided at a fixed monthly rate, including daily server and network monitoring, operating system maintenance, system updates, backups, anti-spam and anti-virus management, and scheduled housekeeping visits.
• Deluxe Support Package Comprehensive IT support package at a fixed monthly rate combining all Pro-active package benefits with unlimited on-site visits for any IT issues that cannot be resolved remotely.
• Projects Service Project-based technical resources and support for business changes such as office moves, infrastructure upgrades, and installations, including recommendations and procurement of suitable hardware and software.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves3 records

Expansion highlights1 record

Direct peers

• Babylon IT: UK-based IT support and managed services firm providing subscription IT support, network design, and consultancy to small businesses. Closely mirrors COAD's product mix and SMB target customer.
• Air IT: UK managed IT services provider offering tiered support packages, remote monitoring, and on-site support to SMBs across the Midlands and nationwide. Directly comparable in product offering, tiered subscription model, and SMB customer base to COAD's Scottish operations.
• QuoStar: UK IT managed services and consulting firm offering outsourced IT support, cloud services, and strategic IT advice to SMB and mid-market clients. Comparable service portfolio and SMB target segment.
• Mirus IT: UK-based managed service provider delivering IT support, cloud, and infrastructure services to small and medium-sized businesses. Closely matches COAD in terms of SMB focus, recurring support contracts, and full-service IT offerings.
• Fitzrovia IT: London-based IT support and managed services provider focused on SMBs, offering subscription-based IT support, network design, and on-site/remote assistance. Highly comparable in service packaging and customer profile.

Broad incumbents

• Node4: Mid-market UK managed services and cloud infrastructure provider with national reach, offering IT support alongside data centre, cloud, and connectivity services. Larger and broader than COAD but competes for the same SMB/mid-market IT support budgets.
• Littlefish: UK managed IT services and cyber security provider serving SMB and mid-market customers with tiered support, remote monitoring, and on-site engineering. Wider portfolio and scale than COAD, but directly overlapping in core managed IT support offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/coad-systems-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about COAD SYSTEMS LIMITED