CRM ERP LTD

What CRM ERP LTD does

CRM ERP LTD is a Manchester-headquartered, UK-incorporated (2022) Microsoft consultancy that delivers implementation, migration, integration and managed-services work on Microsoft Dynamics 365, Microsoft 365, Power Platform and Power BI for customers primarily in the UK public sector, education, recruitment, insurance, healthcare, property, real estate, utilities, media and professional services. The firm operates regional offices in Abu Dhabi (UAE) and Miami Beach (USA) and holds Microsoft Partner status across the Dynamics 365, Power Platform, Power BI Apps and Microsoft 365 solution areas.

The company's core technical assets are a set of proprietary Dynamics 365 accelerators covering Report Management, Data Migration, Test Management, User Management and Governance, plus a cumulative track record of 1,200+ data migration packages delivered across 40+ countries by a team that markets 20+ years of CRM/ERP/HRP experience and TOGAF Enterprise Architecture credentials. Adjacent service lines include HubSpot CRM consultancy, Microsoft Lifecycle Services (LCS), and a dedicated Power BI Apps practice.

Commercially, CRM ERP LTD monetises through project-based consulting and implementation engagements, positioning itself at a price point of up to 75% below Microsoft Gold Partners. Pricing, contract structure, retainer versus fixed-fee mix, and revenue figures are not publicly disclosed, which limits triangulation; the public footprint, single identified content author, and absence of funding or large anchor logos indicate a small, project-driven boutique rather than an enterprise-scale systems integrator.

Name

CRM ERP LTD

Legal name

CRM ERP LTD

Website

https://crmerp.solutions

Company type

Private

Founded year

2022

Operating status

Operating

Short description

CRM ERP LTD is a Manchester-headquartered Microsoft consultancy that implements Dynamics 365, Microsoft 365, Power Platform and Power BI for UK public sector, education, healthcare and professional services clients, delivered from offices in the UK, UAE and USA using proprietary D365 accelerators.

Ownership category

akta.pro rank

Product category

ERP and CRM Implementation Consulting

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

akta.pro secondary industries

CRM Implementation & Customization Services (BPAEAGAC), CRM Managed Services & Support (BPAEAGAD)

Keywords

• Dynamics 365 consulting
• ERP implementation services
• Data migration services
• Microsoft partner consultancy
• Business applications support

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services — D365 Technical Consulting: Professional services revenue derived from providing D365 data migration, user setup and permission management, release management, LCS backup/restore, and D365 reporting services. Services are delivered by TOGAF Enterprise Architects and D365 specialists across global programmes. Pricing is project/engagement-based.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

CRM ERP LTD is a Microsoft Dynamics 365 consultancy that delivers technical implementation, data migration, cutover management, user/permission configuration, reporting, and ongoing support services for D365 Finance, SCM, HR, Payroll, Customer Engagement, and Project Operations. The firm complements its services with proprietary D365 Accelerators (Report Management, Data Migration, Test Management, User Management, Governance) and adjacent offerings in M365 support, LCS, Power BI Apps, and HubSpot CRM.

Product overview

CRM ERP LTD is a D365 consultancy offering professional services rather than a unified software product. Their portfolio consists of Microsoft Dynamics 365 implementation and migration services centered around five core offerings: D365 Professional Services (covering D365 Lead, Cutover Management, and Critical Friend support), D365 Data Migration (including Data Mapping, Data Quality, Data Cleanse, and Data Validation), Data Cutover (Business Readiness and Cutover Strategy), Data Quality services, and D365 Reporting (including Electronic Reporter, Financial Reporter, 68 built-in PowerBI analytics, and Insights with AI/ML). These core services are enhanced by D365 Accelerators (pre-built tools for Report Management, Data Migration, Test Management, User Management, and Governance), M365 & D365 Support, HubSpot CRM Services, LCS Services, PowerBI Apps, and D365 User Onboarding & Permission Management. The company operates as a Microsoft Partner specializing in D365 Customer Engagement, D365 Finance, and D365 HR and Payroll implementations across 50+ countries.

Differentiator

Problem solved

Functional benefit

Products and services

• D365 Professional Services Core professional services for Microsoft Dynamics 365 covering D365 Lead, Cutover Management, Critical Friend support, Business Change, and Programme Delivery for enterprise and mid-market clients.
• D365 Data Migration Data migration services including Data Mapping, Data Quality scoring, Data Cleanse, Extract/Transform/Load processes, and Data Validation for D365 Finance, SCM, HR, Payroll, and Customer Engagement modules.
• Data Cutover Business Readiness and Cutover Strategy services including Cutover Plan, Go-No-Go checkpoints, Pre-Cutover activities, production data load, end-of-month processes, and Hypercare support.
• Data Quality Data analysis, reverse data mapping, gap analysis, data restructure, duplicate removal, and data cleanse services to establish baseline data quality before migration.
• D365 Reporting Comprehensive D365 reporting services including Report Catalogue management, Inquiries, Electronic Reporter, Financial Reporter, Analytics (68 built-in PowerBI analytics), Power BI visualization, and Insights with AI/ML.
• M365 & D365 Support Ongoing support services including D365 Customer Engagement backup & release management, D365 Finance backup & release management, Power Platform environment management & licensing, M365 backup, Microsoft Intune device management, and Microsoft Defender antivirus.
• HubSpot CRM Services Implementation and support services for the HubSpot CRM platform, including project delivery and configuration.
• LCS Services Life Cycle Services offerings including LCS Backups, LCS Restore, and LCS Release management for D365 environments.
• PowerBI Apps Power BI app development and deployment services including Organisational Apps (internal dashboards and reports), Template Apps (pre-built for business services), and Published Apps.

Quantifiable outcome

• Up to 75% reduction in D365 support costs compared to Gold Partners
• +2 more outcomes

Named customers26 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationCRM ERP LTD is a Microsoft Partner specializing in Microsoft Dynamics 365 (D365) technical services. They are endorsed as Microsoft Partners providing D365 data migration, user setup, permissions, security, release management, and LCS support. They hold TOGAF Enterprise Architecture certifications and provide services across the full Microsoft technology stack including M365, Azure, and Power Platform.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Avanade: Microsoft/Accenture joint venture and the largest pure-play D365 SI globally. Competes for the same enterprise D365 engagements but at a different price point and scale; sets the 'Gold Partner' benchmark CRM ERP explicitly references.
• Accenture: Largest global SI and parent of Avanade, with end-to-end Microsoft D365 transformation capabilities. Anchors the upper end of the D365 services market against which CRM ERP positions itself on cost.
• HCLTech: Global IT services major with a substantial Microsoft Dynamics 365 practice spanning implementation, migration and managed services across enterprise and public-sector clients worldwide.
• Hitachi Solutions: Large global Microsoft Dynamics 365 SI with deep D365 Finance, CE, and Power Platform practices. Competes for the same enterprise D365 implementation work but at significantly greater scale and with a broader service portfolio.
• Capgemini: Global consultancy with a sizeable Microsoft Dynamics 365 and Azure practice delivering large-scale ERP/CRM transformations — competes for the same enterprise and public-sector D365 programmes CRM ERP bids on.
• DXC Technology: Global IT services firm with a Microsoft practice covering D365 implementation and application management; competes for large enterprise and public-sector D365 rollouts at substantially greater scale.

Direct peers

• Pragmatiq Solutions: UK Microsoft Dynamics 365 Gold Partner providing D365 CE, Finance and Power Platform consulting to mid-market and enterprise clients. Comparable in scale and Microsoft-stack specialization.
• Preact: UK-headquartered Dynamics 365 and Power Platform consultancy with a similar mid-market/enterprise focus and comparable team size; competes head-to-head for D365 implementation and managed services engagements.
• Tisski: UK-based Microsoft Dynamics 365 specialist consultancy of comparable size, focused on D365 CE, Finance, Power Platform implementation and managed services — directly overlapping CRM ERP's core offering, customer profile, and UK public-sector footprint.
• Anunta Tech: Specialist D365 and Microsoft managed-services provider focused on end-user computing, application management and D365 support — a direct match for CRM ERP's 1st-line support and LCS/release management services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/CRMERPsolutions
• LinkedInlinkedin.com/company/crmerpsolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRM ERP LTD