AQT LONDON LIMITED

What AQT LONDON LIMITED does

AQT London Limited, trading under the names AQT Homecare Services, AQT Home Care Services, and AQT Care Services, is a UK-registered, CQC-regulated domiciliary and supported living care provider headquartered at 198 Chingford Mount Road, London E4 8JR. Founded in 2010, the company delivers personalised home care services across two principal geographies: East London (Walthamstow, Chingford, South Woodford, Chigwell, Buckhurst Hill, Loughton, Woodford Green, Tottenham, Wood Green, Leytonstone, Leyton, Ilford, Stratford) and the Kent/Medway region (Medway, Maidstone, Gravesend, Dartford, Swale). The business is fully regulated by the Care Quality Commission (CQC) and rated 'Good' across all five inspection categories (safe, effective, caring, responsive, well-led), with documented compliance under the Care Act 2014, Mental Capacity Act 2005, GDPR, and the Data Protection Act 2018.

The service portfolio is organised around four core lines — Supported Living (registered shared-living environments housing 1-9 residents with 24/7 on-site care), Complex Care (specialist nursing for neurological disorders such as MS, MND, Parkinson's and Huntington's, spinal cord injuries, acquired brain injuries, and progressive illnesses, including PEG feeding, tracheostomy management, ventilator support, and seizure management), Home Care (flexible hourly to 24/7 live-in visits), and Autism & Learning Disability Care. These are complemented by specialist adjuncts including dementia and Alzheimer's care, personal care, companionship, respite care, post-operative reablement, palliative care, and couple care. The company has no proprietary technology platform; it is a labour-intensive care delivery operation reliant on qualified staff (Care Certificate, BTEC Level 1, NVQ/QCF Level 2 or 3) and partner-trained specialists.

The business model is sales-led and referral-driven, generating revenue through three streams: Local Authority funded care (managed-services contracts), self-funding private pay (subscription/recurring), and Direct Payments (personal budgets allocated by local authorities). Pricing is quote-based with monthly billing, following a free consultation and personalised assessment. Customer acquisition flows through healthcare professional referrals, social workers, Local Authority commissioning (Waltham Forest Council is a core commissioning and safeguarding partner), NHS Integrated Care Boards for Continuing Healthcare packages, hospital discharge teams, charities, and direct family enquiries via website, phone, email, and WhatsApp. Leadership consists of Registered Manager Christopher Thomas (also Safeguarding Lead) and Nominated Individual Nikki Wells; no parent company, institutional investors, or M&A activity are disclosed.

Name

AQT LONDON LIMITED

Legal name

AQT LONDON LIMITED

Website

https://aqthomecare.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

AQT London Limited, trading as AQT Homecare Services, is a CQC-regulated UK home care and supported living provider delivering personalised domiciliary, complex, dementia, autism, and learning disability care across East London and the Kent/Medway region.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (6216), Other Residential Care Facilities (62399)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industry

End-of-Life Personal Care Support (Non-Clinical) (HSABABAL)

Keywords

• Home care services
• Supported living
• Complex care
• Dementia care
• Autism care

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Local Authority Funded Care: Care services financed by Local Authority social care funding, where the local government body commissions and pays for care services on behalf of eligible individuals.
2. Self-Funding (Private Pay): Individuals who privately fund their own care services directly, paying out-of-pocket for home care, supported living, or complex care services.
3. Direct Payments: Personal budgets allocated to individuals by local authorities that they use to commission their own care services, providing user-directed funding flexibility.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

AQT London Limited operates as AQT Homecare Services, a CQC-regulated domiciliary and supported living care provider delivering personalised home care, registered supported living accommodation, specialist complex care, and dedicated autism and learning disability support. Services are delivered by trained carers in clients' own homes and in registered supported living properties across East London and the Kent/Medway region, ranging from hourly companionship visits through to 24-hour live-in and complex clinical care.

Product overview

AQT Home Care Services is a homecare provider offering a unified portfolio of care services. The core offerings include Supported Living (residential shared living environments with 24/7 support), Complex Care (specialist health care for neurological disorders, spinal cord injuries, and progressive illnesses), Home Care (flexible at-home support), and Autism & Learning Disability Care. These services are complemented by specialized care types including dementia care, personal care, companionship, respite care, post-operative reablement, overnight/live-in care, palliative care, and couple care. The company operates across multiple UK locations including Walthamstow, Chingford, and Kent areas, providing both domiciliary care and supported living accommodation.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Living Personalised care delivered in registered supported living homes providing shared living environments for small groups of 1-9 residents with 24/7 on-site care staff. Properties are located across the Medway, Maidstone, Gravesend, Dartford and Swale areas in Kent, supporting adults with learning disabilities, autism, complex needs and those experiencing placement breakdown.
• Complex Care Specialist nursing-level care at home for individuals with complex health needs including neurological disorders (MS, MND, Parkinson's, Huntington's), spinal cord injuries, acquired brain injuries and progressive illnesses. Includes clinical competencies such as tracheostomy management, PEG feeding, ventilator support and seizure management, with packages typically commissioned by NHS Continuing Healthcare or Local Authorities.
• Home Care (Domiciliary Care) Flexible visiting home care delivered in clients' own homes across East London boroughs, ranging from hourly companionship through to overnight and 24-hour live-in care. The umbrella offering incorporates personal care, companionship, dementia and Alzheimer's care, respite care, post-operative reablement, specialist condition care (stroke, MND, diabetes, arthritis, cancer), overnight and live-in care, palliative care and couple care.
• Autism & Learning Disability Care Specialist, personalised support for adults living with autism or learning disabilities, including structured routines, sensory regulation strategies, communication support, respite care, overnight care, companionship and household support. The service supports both long-term specialist care and gentle daily encouragement to enable independence.

Named customers2 records

Segments11 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Waltham Forest CouncilcoreOthersPrimary local authority partner for safeguarding adults at risk. AQT Homecare Services' safeguarding policies dovetail with Waltham Forest Council's multi-agency safeguarding procedures. The local authority is the lead agency for adult safeguarding and is notified whenever abuse or neglect is suspected. Waltham Forest Council Adult Safeguarding Team contact: 02084963000.
• Integrated Care Boards (ICBs)coreStrategic or Co-development PartnerPartnership with NHS Integrated Care Boards for commissioning continuing healthcare (CHC) services. AQT works with ICBs to deliver complex care packages funded through NHS continuing healthcare provisions.
• NHS / Hospital Discharge TeamscoreStrategic or Co-development PartnerCollaborative relationship with NHS continuing healthcare providers and hospital discharge teams for post-acute care, rehabilitation, and reablement services following hospital admission.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Prestige Nursing + Care: UK provider of home care, live-in care, and specialist complex nursing packages including spinal injury and ventilator care. Comparable to AQT on specialist/complex care capabilities and CHC package exposure.
• Alina Homecare: Mid-sized UK home care provider delivering visiting and live-in personal care, dementia support, and complex care. Comparable to AQT on multi-branch UK footprint, CQC-regulated delivery, and complex/specialist care offering alongside standard domiciliary.
• Lifeways: UK supported living and learning disability provider operating registered homes across multiple regions. Comparable to AQT on supported living operating model, learning disability and autism specialism, and LA-commissioned funding mix.
• Bluebird Care: UK franchise home care provider offering personal care, dementia, respite, and live-in services across a multi-region network. Directly comparable to AQT on service scope, CQC rating-driven competitive positioning, and mixed LA/self-pay revenue model.
• Home Instead UK: Large UK franchise network delivering relationship-led home care including dementia, personal care, and live-in services. Comparable to AQT on visiting home care focus, CQC-regulated franchise model, and multi-channel LA/private funding.
• Helping Hands Home Care: UK domiciliary and live-in home care provider offering personal care, complex care, dementia, and respite support across multiple regions. Directly comparable to AQT on service mix, CQC-regulated delivery model, and private/LA-funded revenue mix.

Broad incumbents

• City and County Healthcare Group: One of the UK's largest independent home care providers, offering domiciliary, complex, and specialist care across many regions. A scaled incumbent that competes with AQT for LA and ICB referrals and operates at materially greater density.
• Voyage Care: Large UK specialist care provider focused on learning disability, autism, and complex care supported living. Overlaps with AQT on supported living and LD/autism services but at materially greater scale and geographic reach.

Others

• Caremark:

Regional players

• Total Care Group: Regional home care and supported living provider concentrated in specific UK geographies, delivering personal care and complex packages. Comparable to AQT as a similarly sized independent multi-branch operator with LA and ICB funding exposure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/aqt-homecare

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AQT LONDON LIMITED