MOUSE & BEAR SOLUTIONS LTD

What MOUSE & BEAR SOLUTIONS LTD does

Mouse & Bear Solutions Ltd is a UK-based specialist Importer of Record (IOR) and Exporter of Record (EOR) services company for IT and technology hardware, founded in 2015 and headquartered in Yeovil, Somerset. The firm takes legal and fiscal responsibility for customs compliance on behalf of enterprise clients shipping technology equipment into jurisdictions where those clients lack a local entity, covering more than 160 countries across EMEA, APAC, and the Americas. It serves technology vendors, distributors, and value-added resellers, as well as end-customer verticals including data centre operators, pharmaceutical and clinical research organizations, telecommunications providers, oil and gas companies, and multinational retailers conducting multi-country technology rollouts.

The underlying capability is regulatory and operational rather than software-based: deep expertise in export control classification (ECCN and HS codes), country-specific licensing and permit requirements, duty and tax pre-payment, and last-mile delivery coordination for controlled and dual-use IT goods. The company holds ISO 9001:2015 certification (reaccredited for 2026) covering its IOR/EOR scope, and Cyber Essentials certification for cybersecurity. The product surface is service-oriented rather than platform-based: core IOR and EOR engagements, sector specialisms (medical, cloud, data centre, telecoms, oil and gas), a "goods stuck in customs" remediation service, ATA Carnet-driven temporary import/export handling, and value-added storage solutions for phased rollouts.

Revenue is generated through bespoke, quote-based professional services fees charged per engagement, with multi-year contractual relationships and no publicly disclosed pricing tiers. Distribution is exclusively direct enterprise sales via the company website, email ([email protected]), and telephone, supported by content marketing (country directories, ECCN guides, blog, case studies), SEO, email, LinkedIn, and selective industry event participation. There are no resellers, marketplace channels, or disclosed funding rounds; the company appears founder-operated with 1-10 employees and no identified institutional investors.

Name

MOUSE & BEAR SOLUTIONS LTD

Legal name

Mouse & Bear Solutions Ltd

Website

https://mouseandbear.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Mouse & Bear Solutions Ltd is a UK-based specialist Importer and Exporter of Record services provider for IT and technology hardware, handling customs compliance across 160+ countries for enterprise clients in data centres, healthcare, telecoms, and oil and gas.

Ownership category

akta.pro rank

Product category

Trade Compliance Services

akta.pro primary industry

Hazardous/Dangerous Goods (DG) Forwarding (IATA/IMDG/ADR) (TLACAJAC)

Keywords

• Trade compliance services
• Importer of record services
• Customs clearance logistics
• Technology hardware logistics
• Export compliance consulting

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Importer of Record (IOR) Services: Professional services fees for acting as the legal importer of record, handling customs compliance, documentation, duty/tax pre-payment, and facilitating customs clearance for technology goods entering destination countries.
2. Exporter of Record (EOR) Services: Fees for managing export compliance documentation, licenses, and reverse logistics for technology goods being shipped internationally, including return-to-origin scenarios.
3. Customs Compliance Consulting: Advisory services related to trade compliance, classification, valuation, and navigation of international import/export regulations for IT equipment.
4. Storage Solutions: Value-added storage services where cleared goods are held in-country until needed for time-critical deployments, with single import processing for entire consignments.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

Mouse & Bear provides Importer of Record (IOR) and Exporter of Record (EOR) services for IT equipment and technology hardware, taking legal responsibility for customs compliance, documentation, permits, licensing, and duty/tax pre-payment across more than 160 countries. The offering includes specialized sector services for medical devices, cloud computing, data centre hardware, telecoms, and oil and gas technology, supplemented by solutions for goods stuck in customs, freight forwarder/3PL support, temporary imports/exports via ATA Carnet, and in-country storage for phased deployments.

Product overview

Mouse & Bear Solutions is a specialist Importer of Record (IOR) and Exporter of Record (EOR) services company for IT equipment and technology hardware. The core offering consists of IOR Services and EOR Services, which together enable businesses to import and export technology goods across more than 160 countries with full customs compliance. Additional offerings include specialized sector services (medical equipment, cloud computing, data centre hardware, telecommunications, oil and gas), solutions for goods stuck in customs, services for freight forwarders and 3PLs, temporary import/export handling, and storage solutions. The company operates as a service-based provider rather than a software platform, focusing on customs compliance documentation, license acquisition, duty/tax payments, and last-mile delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Importer of Record (IOR) Services Global Importer of Record service for IT equipment and technology hardware, providing international import compliance expertise across 160+ countries. Handles all legal requirements, customs clearance, permits, licensing, and duty/tax payments on behalf of clients lacking in-country legal presence.
• Exporter of Record (EOR) Services Exporter of Record service for technology hardware, managing customs compliance procedures, export licensing, and reverse logistics for international technology shipments, including return-to-origin scenarios.
• Technology Sector Specialists Specialized IOR/EOR services tailored to specific technology sectors: medical equipment, cloud computing, data centre hardware, telecommunications/networking, and oil and gas technology.
• Goods Stuck in Customs Resolution Reactive service for resolving technology goods that have been held or delayed at customs, addressing compliance issues, re-classification, and facilitating release.
• IOR & EOR for Freight Forwarders & 3PLs Specialized Importer and Exporter of Record services delivered as a partner capability to freight forwarders and third-party logistics providers lacking in-country licensing or technology-sector expertise.
• Temporary Imports and Exports Service for navigating IT hardware through customs under temporary import/export regimes, including ATA Carnet mechanisms, for use cases such as cross-border repair.
• Storage Solutions In-country warehouse storage for cleared technology goods, allowing single import processing of a full consignment with phased call-off for time-sensitive deployments.

Quantifiable outcome

• Coverage across 160+ countries worldwide
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Altana: Altana is an emerging technology company building AI-driven trade compliance and customs intelligence tools. While it does not directly perform IOR/EOR services, it competes in the broader trade compliance value chain by automating classification and regulatory analysis that is core to Mouse & Bear's manual expertise.

Broad incumbents

• Crane Worldwide Logistics: Crane Worldwide Logistics offers customs brokerage, IOR/EOR services, and global supply chain solutions with technology sector specialisation. It targets data centre and high-tech clients similar to Mouse & Bear's vertical focus.
• Kuehne+Nagel: Kuehne+Nagel is a global logistics incumbent offering customs clearance, IOR/EOR services, and integrated supply chain solutions. It serves technology and data centre customers at scale, overlapping with Mouse & Bear on international hardware deployments.
• FedEx Trade Networks (FedEx Logistics): FedEx Logistics provides customs brokerage and international trade compliance services alongside its core parcel and freight operations. It overlaps with Mouse & Bear on cross-border IT and electronics shipments, leveraging broader scale and integrated delivery capabilities.
• Livingston International: Livingston is one of North America's largest customs brokers, providing trade compliance, IOR, and consulting services across a wide range of goods. While not technology-specialised, it competes for the same enterprise customs mandates that Mouse & Bear targets.
• DHL Global Forwarding: DHL Global Forwarding offers customs brokerage, IOR/EOR-style services, and end-to-end international shipping as part of a global logistics portfolio. It competes with Mouse & Bear on enterprise customs compliance work, particularly for large technology and data centre deployments, but as one capability among many.
• Expeditors International: Expeditors provides global customs brokerage, freight forwarding, and trade compliance services. It serves enterprise clients moving technology and capital equipment across borders, competing for the same compliance-driven shipments as Mouse & Bear.
• UPS Supply Chain Solutions: UPS offers customs brokerage and freight forwarding as part of its supply chain solutions portfolio. It competes for enterprise IOR/compliance work tied to international technology shipments and benefits from its owned global logistics network.

Direct peers

• Seko Logistics: Seko Logistics offers customs brokerage and IOR/EOR services, with a focus on technology, e-commerce, and high-value international shipments. Its overlap with Mouse & Bear on cross-border IT logistics makes it a directly comparable peer.
• TecEx: TecEx is a specialist Importer and Exporter of Record provider focused on IT and technology hardware across multiple jurisdictions. Like Mouse & Bear, it targets enterprises needing compliant cross-border movement of controlled or high-value tech goods, making it the closest direct competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mouse-&-bear-solutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MOUSE & BEAR SOLUTIONS LTD