PROTEC UK ESSEX LTD

What PROTEC UK ESSEX LTD does

PROTEC UK (Essex) Limited is a privately-held managed IT services provider (MSP) headquartered in Leigh-on-Sea, Essex, in operation since 2012. The firm delivers outsourced IT support to small and mid-sized businesses in the Essex region, covering IT and network support, cybersecurity, cloud infrastructure, server and Mac support, remote and onsite troubleshooting, IT and office relocation, encrypted communications, and crisis management. Its service portfolio is differentiated by a 2-hour priority emergency response SLA and by niche capabilities in Fermax access control support and BlackBerry incident response.

The company's technical stack is assembled from a vendor partnership ecosystem spanning Microsoft (Registered Partner status), BlackBerry, Dell, IBM, Fermax UK, Excite Group, Splashtop, and Avast. Remote support is delivered via Splashtop and Avast endpoint tooling, while BlackBerry and Fermax integrations enable specialist security and physical access control offerings. The firm operates under GDPR compliance, carries Hiscox professional indemnity insurance, and maintains a workforce of CRB-checked, NDA-covered engineers — credentials that position it for regulated and security-sensitive SMB clients.

PROTEC UK generates revenue through managed service contracts, break-fix engagements, and project work for local Essex businesses. With 1–10 employees, no external funding, and no disclosed revenue, it operates as a founder-led regional services firm. The registered trademark "PROTEC UK®" signals brand formalization within its geographic niche, but there is no evidence of geographic expansion beyond Essex or of material headcount scaling since founding.

Name

PROTEC UK ESSEX LTD

Legal name

Protec UK (Essex) Limited

Website

https://protecuk.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

PROTEC UK (Essex) Limited is a small Essex-based managed IT services provider founded in 2012, offering IT support, cybersecurity, cloud infrastructure, and incident response services to local SMBs through a multi-vendor partnership ecosystem.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Cyber Recovery & Ransomware-Resilient Backup Services (BPAEALAG)

Keywords

• Managed IT services
• Network infrastructure
• Cybersecurity consulting
• Cloud migration
• IT support services

Headquarters

HQ city

Basildon

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Consultancy Services: Professional IT consulting engagements providing high-availability infrastructure design, secure network architecture, and technology strategy for enterprise and business clients.
2. Managed IT Support: Ongoing IT support and maintenance services including network, server, and computer maintenance; crisis management; and specialist technical services.
3. Cybersecurity Solutions: Advanced cybersecurity services including perimeter hardening, encrypted communications, and incident response for emerging cyber threats.
4. Cloud Infrastructure: Modern cloud infrastructure deployment and migration services for transitioning legacy environments to scalable, secure cloud platforms.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Protec UK delivers high-availability IT consultancy, modern cloud infrastructure, and advanced cybersecurity solutions for enterprise and business networks. The company provides managed IT support, network design and maintenance, cross-platform Microsoft and Apple integration, secure encrypted communications, and crisis management with a guaranteed 2-hour priority emergency response time. Services are delivered via a combination of remote support (powered by Splashtop SOS) and onsite engineering engagements primarily to clients in Essex and surrounding UK business regions.

Product overview

Protec UK® is an IT services company providing a unified suite of technology support services rather than a discrete software product portfolio. The core offering centers on high-availability IT consultancy, cloud infrastructure, and cybersecurity solutions for enterprise and business networks. Services include IT Support, Network Support, Cybersecurity Solutions, and Cloud Infrastructure as primary offerings, supplemented by Crisis Management with 2-hour emergency response, Mac Support, Server Support, Remote Support (via Splashtop SOS), Onsite Location Support, IT & Office Relocation, Secure Encrypted Communications, and maintenance services. Specialist offerings include Fermax access control system support and BlackBerry incident response services. The company specializes in cross-platform integration spanning Microsoft and Apple ecosystems with robust encryption and secure network design capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Comprehensive ongoing IT support and maintenance services for business networks, covering general IT support, network support, Mac support, server support, and preventive/corrective network, server and computer maintenance. Targeted at enterprise and business clients requiring reliable day-to-day technology operations.
• Network Consultation and Design Professional network consultation, design, and implementation services including secure network architecture built for resilience, compliance, and scalability. Aimed at enterprise and business clients needing structured network infrastructure.
• Cybersecurity Solutions Advanced cybersecurity services including perimeter hardening, threat protection, encrypted communications, and incident response for emerging cyber threats. Includes BlackBerry Security Incident Response Team (SIRT) supported services for mobile platform protection.
• Cloud Infrastructure Services Modern cloud infrastructure deployment and migration services for transitioning legacy environments to scalable, secure cloud platforms with security hardening. Targeted at businesses modernizing IT infrastructure.
• Crisis Management and Emergency Response

Quantifiable outcome

• 2-hour guaranteed emergency response time for critical systems

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationProtec UK is a Microsoft Registered Partner, indicating certified competency in Microsoft technologies and access to Microsoft resources, support, and development tools for delivering Microsoft-based IT solutions to clients.
• BlackBerrycoreTechnology or IntegrationProtec UK has worked with the BlackBerry Security Incident Response Team (SIRT) and received recognition from BlackBerry for their contributions. The company is BlackBerry accredited and specializes in BlackBerry security solutions and incident response.
• Fermax UKminorStrategic or Co-development PartnerProtec UK provides specialist IT and Network support to Fermax UK, a leading professional door entry and access control system manufacturer with operations in 13 countries. Supports Fermax's technology installations at major international venues.
• Excite GroupminorChannel Partner/ Reseller/ DistributorAffiliated with Excite Group, a technology solutions partner providing potential referral and collaboration opportunities in the IT services space.
• SplashtopcoreTechnology or IntegrationSplashtop SOS powers Protec UK's remote support capabilities, enabling secure remote access and support for Windows PCs, Mac computers, iPhone/iPad, and Android devices for client IT support delivery.

Scale indicators1 record

Recent moves6 records

Expansion highlights2 records

Direct peers

• Ramsac Limited: UK-based managed IT support and cybersecurity provider offering IT support, network services, and crisis/emergency response to SME and mid-market clients in the South East, directly comparable to Protec UK's service model and geographic focus.
• IT Naturally: UK-based Apple-focused managed IT support and consultancy — directly competes for cross-platform (Mac/PC) support contracts where Protec UK differentiates with Microsoft+Apple expertise.
• Bluegrass Group: UK managed IT services and cybersecurity firm providing IT support, networking, and security services to SME clients — comparable regional competitor.
• FitzRoy IT Solutions: UK managed IT services and cybersecurity specialist delivering IT support, network design, cloud migration, and security services to businesses — a like-for-like regional MSP competitor to Protec UK.

Broad incumbents

• Exponential-e: UK-headquartered managed services and cloud connectivity provider delivering network, cybersecurity, and unified communications to enterprise and mid-market clients — overlapping with Protec UK's networking and security focus.
• Node4: UK managed services and cloud provider offering IT support, security, networking, and infrastructure services — comparable to Protec UK's managed services and cybersecurity offerings at larger scale.
• SysGroup plc: UK-listed managed IT services and cloud provider delivering IT support, cybersecurity, and hosting across multiple regions — a larger incumbent in the same managed-services and security space.
• Softcat plc: Large UK IT infrastructure and managed services provider supplying hardware, licensing, networking, and security services to mid-market and enterprise — a broader incumbent serving overlapping customer needs.

Others

• Splashtop: Remote support platform vendor whose technology Protec UK deploys via Splashtop SOS — thematically aligned but an enabling technology supplier rather than a competitor.
• Avast (Gen Digital): Major cybersecurity software vendor whose solutions Protec UK leverages and with whom they hold an affiliation — adjacent ecosystem participant rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/protec-uk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PROTEC UK ESSEX LTD