Town Of Providence Village

What Town Of Providence Village does

The Town of Providence Village is a Home Rule municipality in Denton County, Texas, incorporated in 2006 and operating under a Home Rule Charter with an elected Mayor (Linda Inman, since 2020) and six-member Town Council. It serves residents and businesses within the incorporated boundaries of Providence Village (ZIP 76227) along the US-380 corridor, north of the Dallas–Fort Worth metroplex. The organization administers core municipal services including water and wastewater (billed via Inframark), trash and recycling collection (Republic Services), development permitting, code compliance, municipal court, and economic development, while contracting with neighboring entities (Aubrey Police Department, Aubrey Fire Department, DFW Animal Services, Aubrey Public Library, CoServ Electric) for public safety and ancillary services that the Town does not directly operate.

The Town's primary digital platform is its CivicEngage-powered website (pvtx.gov), built on the CivicPlus content management system and providing modules for online permit applications, Notify Me subscriptions, MyAccount personalization, council meeting agendas/minutes, code compliance reporting, and integrated utility billing links. Internal operations are supported by a Lean staff of approximately 22 named personnel across the Mayor's office, Town Management (Brian Roberson, Town Manager), Town Secretary, Finance/HR, Public Works & Development Services (Roger Doddy), Planning & Community Development (Becky Ross), four Code Compliance Officers, two Permit Clerks, two Court Clerks, and a utility clerk; emergency services, animal control, and library services are delivered through partner organizations rather than direct Town employees.

The revenue model combines recurring property taxes (with published FY25-26 adopted tax rate and 2024 tax rate), subscription-style utility billing managed by Inframark (water, sewer, trash, recycling, fire), transaction-based fees for building permits, electrical/plumbing/mechanical permits, site plan reviews, plat applications, and zoning changes, and municipal court fines and fees (deferred disposition, driving safety course, pleas). Distribution is omnichannel: in-person at Town Hall (1755 Main Street), self-serve through the pvtx.gov portal, social media (Facebook, Instagram, YouTube, X/Twitter), and email/text via Notify Me, with emergency alerts routed through Denton County's Everbridge system. Customer segments are inherently geographic — residents plus a small commercial base along the US-380 corridor (Aldi, Jiffy Lube, Absolute Urgent Care, La Cima).

Name

Town Of Providence Village

Legal name

Town of Providence Village

Website

https://pvtx.gov

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Providence Village is a Home Rule municipality in Denton County, Texas, administering local government, public utilities, permitting, and municipal court services for residents and businesses within its incorporated boundaries along the US-380 corridor.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

Keywords

• Municipal government services
• Home rule charter
• Public utilities
• Local permits
• Municipal court services

Headquarters

HQ city

Hunters Creek Village

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Property Tax Revenue: The town operates under a Home Rule Charter and generates revenue through property taxes, with annual financial reports and tax rates published (FY25-26 Adopted Tax Rate, 2024 Tax Rate)
2. Utility Billing (Water, Sewer, Trash, Fire): Inframark manages utility billing for water, sewer, trash, recycling, and fire services. Emergency after-hours service available at 832-467-1599
3. Permit and Application Fees: Building permits, electrical, plumbing, mechanical, fencing, roofing, demolition, and other development-related permits and applications generate fee revenue
4. Municipal Court Fines and Fees: Municipal Court handles citations with disposition options including deferred disposition, Driving Safety Course, and plea information
5. Development Services Fees: Plat applications (preliminary, final, amending, replat), site plan reviews, zoning changes, planned development zoning, early grading permits, miscellaneous development applications

Pricing tiers

Distribution channels6 records

Marketing channels9 records

Core offering

The Town of Providence Village is a Home Rule Charter municipality in Denton County, Texas that provides local government services to its residents, including public safety (police, fire, animal services), public works, water/wastewater utilities, parks and recreation, municipal court operations, permitting and code enforcement, and administrative services through the Town Hall and online portal.

Product overview

The Town of Providence Village operates a unified CivicEngage-powered municipal website portal that serves as the primary digital interface for all town services. The platform integrates multiple service modules including permit applications, municipal court services, utility billing management, code compliance reporting, community events, public safety information, development services, and government administration. Residents access these services through a consolidated web presence built on the CivicPlus content management system.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Safety Services

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• InframarkcoreImplementation/ SI/ Consulting PartnerUtility billing and management services for water, sewer, trash, recycling, and fire services. Provides customer portal at eonlinebill.com/inframark for online payments and account management. Emergency after-hours service: 832-467-1599
• CivicPluscoreTechnology or IntegrationWebsite content management system provider powering pvtx.gov. Provides CivicEngage platform with modules for Agenda Center, Notify Me, Form Center, Archive Center, and other digital government services
• CoServ ElectricminorOthersElectric service provider for the area. Handles street light outage reports and electric/gas services. Residents directed to CoServ for street light issues
• Republic ServicescoreOthersTrash and recycling collection services. Residents can report missed pickups, request cart repairs/replacements through town forms. Service issues reported via Republic Services Issue form
• Aubrey Police DepartmentcoreOthersLaw enforcement services for Providence Village. Contact via Denton County Sheriff's Office dispatch at 940-349-1600 ext. 9 or 911 for emergencies. Handles Neighborhood Watch program inquiries
• Aubrey Fire DepartmentcoreOthersFire protection and emergency services for Providence Village. Located at 2020 Navo Road, Aubrey TX. Dispatched via Denton County Sheriff's Office at 940-349-1600 or 911
• DFW Animal Services / All American DogminorOthersAnimal control services. Located at 12860 Tischler Road, Pilot Point TX. Handles animal bites and removal services
• Aubrey Public LibraryminorOthersLibrary services for Providence Village residents. Located at 226 Countryside Drive, Aubrey TX. Phone: 940-365-9162
• Aubrey 380 Area Chamber of CommerceminorOthersChamber of commerce serving the 380 corridor area including Providence Village. Located at 205 S. Main Street, Aubrey TX
• Upper Trinity Regional Water DistrictminorOthersRequired letter for replat applications confirming no conflicts with easements or facilities
• Mustang Special Utilities DistrictminorOthersUtility district that must provide review and design approval for replat applications
• Denton CountycoreOthersCounty-level emergency notifications, elections administration, tax assessor-collector for vehicle registration. Maintains roads including portions of Fishtrap, Doc Sanders, Liberty and Brewer
• Texas Commission on Environmental Quality (TCEQ)minorOthersState agency overseeing Phase II MS4 annual stormwater reports. Town submits annual reports for compliance
• Homeowner Associations (Foree Ranch HOA, Heritage Landing HOA, Providence HOA, Enclave at Pecan Creek HOA, Woodstone HOA)minorOthersFive active HOAs in Providence Village. Town works with HOAs on deed restrictions, covenants, and neighborhood standards. HOA regulations differ from Town regulations - more restrictive typically controls
• Aubrey ISDminorOthersSchool district serving Providence Village including Aubrey High School and Aubrey Middle School
• Texas Department of Transportation (TXDOT)minorOthersOversees Main Street (FM 2931) and US-380 expansion projects. Sets speed limits on state roads. Residents can report TXDOT issues for Main St/380

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• City of Denton: Larger Denton County seat that serves as the regional hub for dispatch, elections administration, and many county-level services consumed by Providence Village; broader municipal portfolio but shared geographic market.

Direct peers

• Town of Trophy Club: Small Texas Home Rule municipality providing water/wastewater utilities, municipal court, permitting, and code compliance — directly analogous service mix and scale to Providence Village.
• City of Aubrey: Neighboring municipality that actually provides fire and police services to Providence Village under partnership agreements, offering a directly comparable small-town service portfolio and geographic market.
• Town of Krugerville: Neighboring small Denton County town with a near-identical municipal service mix and shared regional service partnerships.
• Town of Prosper: Fast-growing Collin/Denton County Home Rule town along the US-380 corridor with substantially overlapping municipal services, development-fee structures, and a comparable resident-driven growth model.
• Town of Celina: Collin/Denton County Home Rule municipality along the US-380 corridor with rapid residential growth, comparable development-services revenue model, and similar small-municipal staffing.
• Town of Northlake: Denton County Home Rule town of similar scale with the same municipal service set (utilities, permits, court, code compliance) and overlapping growth corridor dynamics.
• City of Roanoke: Denton County municipality located along the same US-380 growth corridor with comparable development services, permitting, and small-town municipal operations.
• Town of Little Elm: Adjacent Denton County Home Rule municipality of similar size, providing the same core municipal services (water/wastewater utilities via third-party billing, permits, municipal court, code compliance, public safety partnerships) to a comparable residential population.
• Town of Ponder: Small Denton County municipality offering a directly comparable portfolio of municipal services and a similar partnership-based delivery model for emergency services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xtwitter.com/pv76227
• YouTubeyoutube.com/@townofprovidencevillage/playlists
• Facebookfacebook.com/PV76227
• Instagraminstagram.com/townofprovidencevillage
• LinkedInlinkedin.com/company/town-of-providence-village

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Providence Village