Healing Hearts Mobile Animal Rehabilitation Service Inc.

What Healing Hearts Mobile Animal Rehabilitation Service Inc. does

Healing Hearts Mobile Animal Rehabilitation Service Inc. is a Canadian, founder-led mobile veterinary rehabilitation practice founded in 2012 by Gabrielle (Gabby) Jansen, a Registered Veterinary Technician and certified Companion Animal Physical Rehabilitation professional. The company delivers in-home physical rehabilitation services to companion animals — primarily dogs and cats — across Southern Ontario, with operational home bases in Waterloo and Bolton covering the Greater Toronto Area, Kitchener-Waterloo, London, Hamilton, and surrounding catchments. All patient cases require veterinary referral before booking, and the practice markets primarily to direct pet owners while accepting referrals from veterinary clinics, hospitals, animal shelters, and rescues.

The core service catalog comprises 14+ therapeutic modalities including Class 3B laser therapy, ultrasound therapy, PEMF magnetic therapy, electrical stimulation, kinesiology taping, massage therapy, cryotherapy, thermotherapy, limb mobilization, acupressure and Traditional Chinese Medicine techniques, therapeutic exercises, gait analysis, thermal imaging diagnostics, and comprehensive physical and neurological exams. The technology stack is built around portable, clinic-grade therapeutic devices and diagnostic imaging equipment deployed inside a mobile clinic vehicle; thermal imaging uses an infrared camera to visualize hot and cold zones indicative of inflammation, circulation issues, and pain, while the digital layer combines Calendly booking, Mailchimp email marketing, Square and AfterPay payment processing, and an online Client Portal delivering video and written at-home exercise prescriptions.

The business model is a professional services appointment-based practice priced on a per-visit basis within a defined service radius (with a $0.50/km surcharge beyond borders), augmented by minor grooming and ancillary pet services such as nail trimming, ear cleaning, weight assessment, medication administration, nutritional consults, and pet sitting for existing clients. AfterPay installment payments, Square e-gift cards, and Bonfire merchandise sales provide modest non-service revenue. Discounted programs are offered to rescue organizations, shelters, service animals, seniors, multi-pet households, income assistance clients, and front-line workers. Marketing relies on organic social channels (Facebook, Instagram, LinkedIn), email newsletter, podcast features, community organization partnerships, and free Calendly consultations as the primary conversion mechanism. Pricing is not publicly disclosed, no funding rounds or institutional investors are recorded, and ownership and operating control remain concentrated in the founder.

Name

Healing Hearts Mobile Animal Rehabilitation Service Inc.

Legal name

Healing Hearts Mobile Animal Rehabilitation Services Inc.

Website

https://healingheartsrehab.ca

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Healing Hearts Mobile Animal Rehabilitation Services Inc. is a Canadian, founder-led mobile veterinary rehabilitation practice founded in 2012 that delivers in-home physical rehabilitation therapies — including laser, ultrasound, magnetic, electrical stimulation, massage, and acupressure — primarily to dogs and cats across Southern Ontario via veterinary referral.

Ownership category

akta.pro rank

Product category

Veterinary Rehabilitation Services

NAICS

Veterinary Services (541940), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Rehabilitation & Physical Therapy (Hydrotherapy, Sports Med) (HLAMAAAJ)

akta.pro secondary industries

Veterinary Rehabilitation, Sports Medicine & Physical Therapy Centers (HLAMACAK), Rehabilitation & Physical Therapy Devices (Laser, Hydrotherapy, TENS) (HLAMAFAK), Pet Massage Therapy (HSANAGAA)

Keywords

• Veterinary rehabilitation services
• Pet physical therapy
• Mobile animal care
• Pet massage therapy
• Veterinary therapeutic services

Headquarters

HQ city

Waterloo

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Rehabilitation Therapy Services: Professional mobile pet rehabilitation services including massage therapy, laser therapy, acupuncture, electrical stimulation, and other therapeutic treatments. Services are booked by appointment with veterinary referral required.
2. Grooming and Pet Care Services: Minor grooming services including nail trimming, brushing, ear cleaning, and anal gland expressions offered during rehab appointments.
3. Merchandise Sales: Custom merchandise including apparel sold through Bonfire online store and gift cards through Square.
4. Miscellaneous Pet Services: Additional services including pet sitting, dog walking, medication administration, nutritional consults, and weight assessments for existing clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Healing Hearts Mobile Animal Rehabilitation Service Inc. delivers mobile pet physical rehabilitation services directly to clients' homes across Southern Ontario, with operational home bases in Waterloo and Bolton. Services include 14+ therapeutic modalities such as laser therapy, ultrasound therapy, electrical stimulation, PEMF magnetic therapy, massage therapy, kinesiology, cryotherapy, thermotherapy, thermal imaging, limb mobilization, acupressure, and therapeutic exercises. Treatment is performed by a Registered Veterinary Technician with a Companion Animal Physical Rehabilitation certification, with veterinary referral required for new patients.

Product overview

Healing Hearts Mobile Animal Rehabilitation Service Inc. operates as a mobile veterinary rehabilitation practice offering a comprehensive suite of physical rehabilitation and therapeutic services for pets (primarily dogs and cats) across Southern Ontario. The core offering consists of 14 distinct rehabilitation therapies including Electrical Stimulation, Laser Therapy (Class 3B cold laser), Ultrasound Therapy, Magnetic Therapy (PEMF), Kinesiology (K-Tape), Massage Therapy, Cryotherapy, Thermotherapy, Thermal Imaging, Limb Mobilization, Acupressure & Traditional Chinese Medicine, Therapeutic Exercises, and Gait/Physical/Neurological Exams. Additional services include Grooming (nail trimming, brushing, ear cleaning, anal gland expressions), Weight Assessment, Medication Administration, Minor Wound Care, Nutritional Consults, and Pet Sitting/Dog Walking for existing clients. The company also provides a Client Portal with online exercise instructions. New services announced as coming soon include Hydro Therapy, Treadmill Exercise, and Stance Analysis. All services are delivered via mobile clinic to veterinary clinics, hospitals, animal shelters, rescues, and direct-to-patient clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Electrical Stimulation Therapy Therapy using low electrical currents applied through 2-channel and 4-channel electrode pads to accelerate healing, slow muscle atrophy, build muscle mass, enhance nerve function, decrease muscle tension, and alleviate pain in pets with orthopedic or neurological injuries.
• Acupressure and Traditional Chinese Medicine Holistic treatment using Gua Sha tools or ultrasound therapy wands to target blocked energy channels, release stagnant energy, enhance circulation, collagen production, and lymph drainage for relief from arthritis and inflammatory conditions. Delivered as a needle-free alternative to acupuncture.
• Therapeutic Exercises Custom-designed movements and physical activities to restore function and flexibility, improve strength and gait, decrease pain, and rejuvenate muscles, tendons, ligaments, and bones, supported by an online portal with video and written instructions for at-home pet care.
• Magnetic Therapy (PEMF) Pulsed electromagnetic field (PEMF) therapy delivered through loops or mats to stimulate circulation, promote healing, decrease inflammation, and provide pain relief by activating natural nitric oxide production.
• Kinesiology Taping Therapy using therapeutic elastic tape (K-Tape) to improve movement dynamics, increase proprioception, reduce pain, improve blood and lymphatic drainage, and support joints and muscles in areas with neurological defects.
• Massage Therapy Swedish massage techniques tailored for veterinary use using long sweeping hand motions to provide stress relief, relaxation, decrease muscle tension, improve energy and flexibility, and enhance physical and mental health for pets.
• Ultrasound Therapy High frequency sound wave therapy that creates mechanical energy through vibrations to stimulate tissue healing, decrease pain, reduce muscle spasms, and increase collagen production, blood flow, and metabolic rates in pets.
• Thermal Imaging Non-invasive diagnostic imaging using specialized infrared cameras to capture thermal images revealing hot and cold zones, identifying areas of inflammation, pain, infection, and decreased circulation to support targeted treatment planning.
• Limb Mobilization Therapeutic technique moving limbs through natural range of motion to improve range of motion, reduce pain and stiffness, load muscles, and activate joints and nerves for better limb dynamics.
• Cryotherapy Cold therapy application using cold packs to rapidly cool tissue, trigger vasoconstriction, reduce inflammation, depolarize nerve fibers, and release norepinephrine as a natural painkiller and muscle relaxant for pets.
• Thermotherapy Heat therapy application to reduce pain and inflammation and promote increased blood flow and metabolic healing in pets.
• Laser Therapy (Class 3B Cold Laser) Class 3B cold laser therapy using infrared light for photobiostimulation to accelerate wound and joint healing, promote tissue regeneration, manage pain and inflammation, and increase new cell growth in pets.
• Physical and Neurological Exams Comprehensive initial assessments including general examination, weight analysis, stance analysis, gait analysis, orthopedic evaluation, and neurological evaluation to determine the best course of treatment and develop personalized rehabilitation programs.
• Customized Treatment Programs Personalized rehabilitation program design based on comprehensive examination findings including general exam, weight analysis, stance analysis, gait analysis, orthopedic and neurological evaluation, and thermal imaging.
• Grooming Services Minor grooming services including nail trimming, brushing, ear cleaning, and anal gland expressions, offered during rehabilitation appointments for existing clients.
• Weight Assessment Body weight evaluation using both manual assessment and automated scale measurements to determine if the pet is at an appropriate weight for their body type.
• Medication Administration Medication administration services delivered as prescribed and recommended by the pet's veterinarian for existing clients.
• Minor Wound Care Care for minor wounds for cases that have been seen by a vet prior and have been prescribed treatment.
• Nutritional Consults Diet planning services analyzing pet's nutritional requirements and values to prepare optimal diet plans for body health.
• Pet Sitting and Dog Walking Pet sitting and dog walking services offered to existing and long-term clients only.
• Branded Merchandise Custom branded apparel and merchandise sold through the Healing Hearts Bonfire online store.

Quantifiable outcome

• Improved mobility and flexibility for pets with chronic conditions or recovering from injury
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Ontario Association of Veterinary Technicians (OAVT)coreOthersProfessional membership organization for registered veterinary technicians. Healing Hearts staff are members, providing credibility and professional standards alignment.
• Registered Veterinary Technologists and Technicians of Canada (RVT & TTVAC)coreOthersNational organization dedicated to connecting and supporting RVTs in the field. Staff membership demonstrates professional credentials.
• Greater Kitchener Waterloo Chamber of CommerceminorOthersCommunity of business owners in the Kitchener Waterloo area dedicated to building a better city and networking. Provides local business networking opportunities.
• Women's Entrepreneurship Network (WE Network)coreGTM or Marketing PartnerCommunity of women entrepreneurs supporting other women in business. Healing Hearts is a proud member featuring authentic, genuine businesses. Provides networking, collaboration, and promotion opportunities.
• Dog Friendly KWcoreGTM or Marketing PartnerNon-profit organization creating safe, accessible, and inclusive dog-friendly community in Kitchener Waterloo. Healing Hearts featured on their podcast discussing physical rehab benefits for pets.
• Veterinary Clinics and HospitalscoreChannel Partner/ Reseller/ DistributorPartnership program offering referral services, discounts, promotions, special events for veterinary practices. Clinics refer patients for rehabilitation services.
• Animal Shelters and RescuescoreChannel Partner/ Reseller/ DistributorDiscounted treatments and partnership opportunities for animal shelters and rescue organizations to provide rehabilitation services for rescued animals.
• FEA (Financial Entrepreneurs Association)minorGTM or Marketing PartnerWorldwide community of women entrepreneurs dedicated to financial freedom. Logo appears on website footer indicating membership.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Animal Medical Center (NYC): Large non-profit veterinary hospital offering specialty services including rehabilitation. Comparable in offering advanced rehab modalities to companion animals but operates a single fixed-location hospital rather than mobile services.
• Banfield Pet Hospital: National veterinary hospital chain offering preventive care and increasingly rehabilitation-adjacent services. Comparable as a large incumbent veterinary services provider but clinic-based and not specialized in rehab.
• PetIQ: Veterinary services provider operating wellness centers inside retail locations. Comparable as a vet care services operator targeting pet owners, though its model is retail-clinic-based rather than mobile rehab.
• PetSmart Veterinary Services: Retail pet care company that has expanded into in-store veterinary services through partnerships. Comparable as a large-scale distributor of pet care services, though its veterinary offering is general wellness rather than specialty rehab.
• VCA Animal Hospitals: Large network of veterinary hospitals, many of which offer rehabilitation and physical therapy services as part of broader general and specialty care. Comparable in modality mix but much larger scale and clinic-based rather than mobile.

Direct peers

• Water4Dogs: Canine rehabilitation and fitness center offering hydrotherapy, underwater treadmill, and physical therapy services. Comparable as a multi-modality pet rehabilitation provider delivering laser, ultrasound, and therapeutic exercise services to companion animals.
• Fetch a Vet: Mobile veterinary services company delivering in-home veterinary care. Comparable business model - mobile, in-home delivery of clinical services to pet owners - though broader in scope than Healing Hearts' rehab focus.

Others

• Companion Animal Health: Manufacturer of laser therapy, therapeutic ultrasound, and rehabilitation equipment used by veterinary rehab providers including Healing Hearts. Comparable as an enabling equipment supplier to the same modality set.
• Canine Rehabilitation Institute: Educational institute offering certification in canine physical rehabilitation for veterinary professionals. Comparable as a training and credentialing body whose graduates (including the founder of Healing Hearts) enter the animal rehab workforce.
• Assisi Animal Health: Manufacturer of the Assisi Loop and other PEMF/targeted pulsed electromagnetic field therapy devices used in veterinary rehabilitation. Comparable as a supplier of PEMF technology that Healing Hearts uses in its magnetic therapy service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/healingheartsrehab
• LinkedInlinkedin.com/company/healingheartsrehab
• Instagraminstagram.com/healingheartsrehab

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healing Hearts Mobile Animal Rehabilitation Service Inc.