Zettagrid Indonesia

What Zettagrid Indonesia does

Zettagrid Indonesia (legally PT Arupa Cloud Nusantara) is a Jakarta-based cloud infrastructure provider that operates the Indonesian arm of Australian parent Zettagrid Pty Ltd, founded by Dr Nathan Harman in 2010. The Indonesian subsidiary was established in 2017 and offers an Infrastructure-as-a-Service (IaaS) platform built on VMware Cloud Foundation (VCF), with VMware NSX-T network virtualization, Cloud Director, and a proprietary self-service management portal (MyAccount). The product portfolio spans VMware Cloud, VMware VPS, Bare Metal Cloud, and a 2025-launched GPU Cloud for AI workloads, complemented by Veeam Backup, Veeam Replication, and Zerto SecondSite for disaster recovery, S3-compatible Object Storage (Arupa Object Storage), software licensing rentals, and the Arupa Cloud Desktop virtual desktop solution for remote work.

The company serves two primary go-to-market motions. The first is a channel-partner-led model targeting Managed Service Providers (MSPs), System Integrators, ISVs, and VARs through a structured Partner Program, with the MyAccount portal providing partner administration, child account management, and collateral. The second is a direct enterprise field sales motion led by Country Manager Reza Kertadjaja and General Manager Sales Dolly Indra, with formal quotes required for contracts longer than one month and a minimum contract spend of IDR 25 million per month. A 24x7 self-service portal supports SMB and mid-market provisioning, and demand generation is augmented through the e-TechDay webinar series, IT Leaders Talkshow events, and content marketing.

Zettagrid Indonesia operates two Tier IV certified data centers in Jakarta and Cibitung, holding all customer data and backups within Indonesia in compliance with Government Regulation No. 82 of 2012, ISO 27001, ISO 9001, PCI DSS, and Indonesian government cloud system certifications. It is the first VMware Cloud Verified Provider in Indonesia and was named VCSP Partner of the Year APAC 2025 by VMware by Broadcom. The company's value proposition centers on data sovereignty, anti-hyperscaler transparent pricing (no egress or API call charges, no "bill shock"), and a VMware-native platform that enables lift-and-shift migration from on-premise environments. Customer concentration is spread across regulated Indonesian enterprises (state-owned utilities, financial services), mid-market firms, and a long tail of channel-resold SMB workloads.

Name

Zettagrid Indonesia

Legal name

Zettagrid Pty Ltd

Website

https://zettagrid.id

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Zettagrid Indonesia is a Jakarta-based sovereign cloud IaaS provider built on VMware Cloud Foundation, offering virtual data centers, backup, disaster recovery, software licensing, and GPU cloud services to Indonesian enterprises, MSPs, and channel partners through two Tier IV data centers.

Ownership category

akta.pro rank

Product category

Cloud Infrastructure

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

Keywords

• Cloud infrastructure services
• Disaster recovery solutions
• Backup as a service
• Software license rental
• Virtual desktop infrastructure

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Cloud Compute Services: Recurring subscription revenue from VMware Cloud, VMware VPS, GPU Cloud, and Bare Metal Cloud services. Customers choose between monthly contract rates or longer-term contracts with discounts.
2. Backup & Storage Services: Veeam Backup and Object Storage subscription services. Customer is responsible for backup of their own data; Zettagrid backs up infrastructure configuration.
3. Disaster Recovery Services: Zerto SecondSite and Veeam Replication services offered as recurring subscriptions for business continuity and DRaaS.
4. Software Licensing: Rent software licenses easily through Zettagrid across all vendors, offered as a subscription/licensing revenue stream.
5. Professional Services: Hourly rate charged for manual data export/import assistance when customers cannot retrieve data using self-provisioned means. Minimum monthly contract spend threshold of IDR 25 million for discounted contract terms.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels7 records

Core offering

Zettagrid Indonesia (operated by PT Arupa Cloud Nusantara) provides sovereign VMware-based Infrastructure-as-a-Service cloud infrastructure, including virtual data centers, bare metal and GPU cloud, backup, disaster recovery, and software license rental for businesses and IT partners in Indonesia. Services are delivered from Tier IV data centers in Jakarta and Cibitung with 24x7 self-service provisioning and local Indonesian-speaking support.

Product overview

Zettagrid Indonesia is a cloud service provider offering Infrastructure as a Service (IaaS) solutions across Australia, New Zealand, and Southeast Asia. The product portfolio centers on VMware Cloud Foundation as the core infrastructure platform, complemented by dedicated Bare Metal Cloud, GPU Cloud for AI workloads, and scalable VMware VPS. The backup and disaster recovery offerings include Veeam Backup, Veeam Replication, and Zerto SecondSite. Object Storage provides S3-compatible archival solutions, while Software Licensing enables rental of vendor software. Zettagrid Portal (MyAccount) serves as the self-service management platform. The subsidiary brand Arupa Cloud Desktop delivers virtual desktop infrastructure for remote work scenarios.

Differentiator

Problem solved

Functional benefit

Brands

• Arupa Cloud Desktop (ACD): Remote desktop solution providing virtual access to company applications and data via web browser, featuring layered security including firewall, IDS/IPS, VPN, and SSL encryption. Designed for remote working and WFH scenarios.
• Arupa Object Storage

Products and services

• VMware Cloud Foundation
• Bare Metal Cloud Dedicated multi-hypervisor cloud providing dedicated physical servers for customers requiring exclusive compute resources, bypassing virtualization overhead.
• GPU Cloud GPU-powered cloud for AI workloads providing graphics processing capabilities for artificial intelligence and compute-intensive applications.
• VMware VPS Scalable VMware Virtual Machines offering flexible virtual server instances for various workload requirements on a monthly subscription basis.
• Veeam Backup Cloud connect backup service extending local Veeam backups into the cloud for data protection and recovery.
• Zerto SecondSite Disaster recovery solution enabling organizations to test and recover from disruptions quickly with second site replication powered by Zerto.
• Veeam Replication Cloud connect replication service for disaster recovery with data replication capabilities powered by Veeam.
• Arupa Object Storage S3-compatible cloud object storage service for long-term archival data with capacity scalable to exabytes.
• Software Licensing Software license rental service providing access to various vendor software through a subscription model, allowing partners to rent licenses across all vendors.
• Arupa Cloud Desktop (ACD) Cloud-based virtual desktop solution for remote work and WFH, providing secure access to company applications via web browser with layered security including NSX + OS-level firewall, IDS/IPS, VPN, and SSL encryption. 99.9% uptime with deployment in as little as a few hours.

Quantifiable outcome

• SLA up to 99.95% designed durability for Virtual Data Center
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Six partnerships are on record, tiered core and minor.

• PLN Icon PluscoreStrategic or Co-development Partner · 11 November 2025Strategic partnership meeting in November 2025 between Zettagrid and PLN Icon Plus to discuss Broadcom VMware adoption roadmap. Attendees included Wahyu Toni Hermawan (VP Sistem Teknologi Informasi) from PLN Icon Plus, and Nicholas Power (COO), Nicki Pereira (CTO), and Reza Kertadjaja (Country Director) from Zettagrid. Discussions focused on VMware Cloud Foundation modernization, AI workload integration, and data management for energy sector digital transformation.
• VMware (by Broadcom)coreTechnology or IntegrationVMware Cloud Verified Partner and Authorized Broadcom Partner. Zettagrid runs on VMware Cloud Foundation platform. As VCSP (VMware Cloud Service Provider), Zettagrid offers managed VMware cloud services and assists MSP partners with VMware VCSP Transition to VCF 9.0. First VMware Cloud Verified Provider in Indonesia.
• VeeamcoreTechnology or IntegrationTechnology partnership for Veeam Backup and Veeam Replication services. Zettagrid offers Veeam Cloud Connect Backup and Veeam Cloud Connect Replication as part of its disaster recovery portfolio. Joint webinar events hosted.
• ZertocoreTechnology or IntegrationTechnology partnership for Zerto SecondSite disaster recovery solution. Zerto technology powers Zettagrid's disaster recovery as a service offerings.
• BeOne-SolutionsminorStrategic or Co-development PartnerSAP consulting partner that collaborated on Zettagrid e-TechDay Vol.03 webinar focused on migrating and configuring SAP workloads to cloud. Guest speakers Rizky Dwi Ramdani (System Engineer) and Maria Al-Ghibtiyah (Head Div Support Consultant) from BeOne-Solutions participated.
• Channel Partner Ecosystem (MSPs, SIs, ISVs, VARs)coreChannel Partner/ Reseller/ DistributorZettagrid's channel partner ecosystem is described as driving the company's success. Professional Services Organisations, MSPs, System Integrators, ISVs, VARs, and Enterprise IT Departments can partner to deliver cloud services without building their own infrastructure. Partner program includes find-a-partner and become-a-partner pathways with WhatsApp onboarding.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• OVHcloud: European-headquartered global cloud provider offering dedicated servers, hosted private cloud, and VMware-based solutions. Comparable as a broader IaaS incumbent with VMware integration, though not focused on Indonesia specifically.
• Microsoft Azure Indonesia: Global hyperscaler with expanding presence in Indonesia serving enterprise, financial services, and government workloads. Competes with Zettagrid for the same regulated and enterprise segments, particularly around hybrid cloud and VMware integration via Azure VMware Solution.
• Amazon Web Services (AWS) Indonesia: Global hyperscaler with an AWS Jakarta region (live since 2022) serving Indonesian enterprises. Represents the dominant broad incumbent that Zettagrid positions against via its sovereign cloud and anti-bill-shock messaging.
• Telkom Indonesia Cloud (TelkomSigma): Cloud arm of Indonesia's largest telecommunications group offering enterprise cloud, data center, and managed services. Competes with Zettagrid for Indonesian enterprise and SOE workloads with broader telco scale and Indonesian data center footprint.

Direct peers

• DCloud: Indonesian cloud computing provider offering virtual servers, dedicated servers, and managed cloud services. Serves a similar local enterprise and IT partner customer base in Indonesia, competing directly with Zettagrid Indonesia on sovereign cloud workloads.
• CBN Cloud: Indonesian cloud provider operated by PT Cyberindo Aditama offering IaaS, virtual servers, and disaster recovery. Targets similar enterprise and SMB customers with local data center presence in Indonesia, making it a direct local alternative to Zettagrid Indonesia.
• BiznetGio: Indonesian cloud services provider (PT Biznet Gio Nusantara) offering IaaS, virtual data center, and GPU cloud to Indonesian enterprises. Directly competes with Zettagrid Indonesia in the local sovereign cloud market with comparable Indonesian data residency positioning.
• Rackspace Technology: Global multi-cloud services provider with deep VMware heritage and managed VMware Cloud offerings. Highly comparable business model to Zettagrid in serving MSPs and enterprises with VMware-based managed cloud services.
• IDCloudHost: Indonesian cloud and hosting provider offering VPS, dedicated servers, and cloud services to local enterprises. Competes with Zettagrid in the Indonesian SMB and mid-market segment with comparable sovereign cloud and local support positioning.

Emerging players

• phoenixNAP: Global IaaS provider offering VMware-based cloud, bare metal, and disaster recovery services with multiple geographic locations. Comparable niche positioning around VMware-centric managed cloud infrastructure for partners and enterprise customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/zettagridID
• LinkedInlinkedin.com/company/zettagrid-indonesia

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zettagrid Indonesia