Western Heating, Air Conditioning & Plumbing Inc.

What Western Heating, Air Conditioning & Plumbing Inc. does

Western Heating, Air Conditioning & Plumbing Inc. is a family-owned and operated HVAC and plumbing service company headquartered at 11442 Gradwell St., Lakewood, California, with a secondary office in Artesia, CA. Founded in 1994 by Rick and Valerie Villarreal, the company provides residential, commercial, and government-sector air conditioning, heating, and plumbing services across more than 19 cities in Los Angeles and Orange Counties. Service offerings span AC installation, repair, and tune-ups; heating service including furnaces, heat pumps, and geothermal systems; and plumbing repair, drain cleaning, water heater installation, and tankless water heater services, supported by a 24/7 emergency response capability.

The underlying technology is standard HVAC and plumbing trade equipment and conventional service methodologies rather than any proprietary software platform, with no disclosed API, mobile application, or AI-enabled tooling. Customer acquisition is driven primarily by local SEO across per-city service-area pages, Google Places and Angie's List presence, an educational blog, and reputation-based conversion through customer testimonials. All technicians are State of California licensed (License #857981), and the business positions licensed workmanship and round-the-clock availability as core operational differentiators.

The business model combines transactional one-time repair and installation revenue with preventative-maintenance service contracts that generate recurring relationships. Pricing is quote-based and determined after on-site diagnosis, with no publicly disclosed tiers. The company is privately held with no institutional ownership, no funding rounds, no M&A activity, and a small staff (1-10 employees per firmographics), implying an owner-operated model that likely leverages subcontractor labor to service its 19+ city footprint.

Name

Western Heating, Air Conditioning & Plumbing Inc.

Legal name

Western Heating, Air Conditioning & Plumbing Inc.

Website

https://westernpros.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Western Heating, Air Conditioning & Plumbing is a family-owned HVAC and plumbing service company founded in 1994, providing AC, heating, and plumbing installation, repair, and maintenance to residential, commercial, and government customers across Los Angeles and Orange Counties in California.

Ownership category

akta.pro rank

Product category

HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Emergency HVAC Repair (24/7) (HSAOAHAC), Heat Pump Repair & Maintenance (HSAOAHAD), Boiler & Hydronic Heating Repair & Service (HSAOAHAG), Plumbing (Residential & Commercial) (EDAOACAA)

Keywords

• HVAC services
• Plumbing services
• Air conditioning repair
• Heating services
• Residential plumbing

Headquarters

HQ city

Lakewood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. HVAC Services: One-time and recurring revenue from air conditioning and heating installation, repair, and maintenance services for residential and commercial customers. Includes AC tune-ups, repairs, furnace repairs, and new equipment installation.
2. Plumbing Services: Revenue from plumbing repairs, water heater installation (including tankless), drain cleaning, and related plumbing services for residential and commercial properties.
3. Service Contracts: Annual or recurring maintenance contracts providing scheduled preventative maintenance for HVAC systems, generating predictable recurring revenue and customer retention.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Western Heating, Air Conditioning & Plumbing is a family-owned and operated HVAC and plumbing service company providing installation, repair, and maintenance of air conditioning, heating, and plumbing systems for residential and commercial customers across Los Angeles and Orange Counties. The company offers 24/7 emergency services and preventative maintenance contracts, with licensed technicians delivering on-site diagnostics, repair, and installation work.

Product overview

Western Heating, Air Conditioning & Plumbing is a family-owned and operated HVAC and plumbing service company offering a unified suite of home comfort services. The core offerings include air conditioning (installation, repairs, tune-ups), heating (furnace repairs, heat pumps, geothermal systems), and plumbing (repairs, water heaters, tankless water heaters). All technicians are licensed by the State of California. The company provides 24/7 emergency services and service contracts for preventative maintenance. Founded in 1994 and serving Los Angeles and Orange Counties, the company operates across approximately 20 service areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Conditioning Services Installation, repair, and maintenance services for residential and commercial air conditioning systems, including AC tune-ups, emergency repairs, and preventative maintenance contracts.
• Heating Services Installation, repair, and maintenance services for heating systems including furnaces, heat pumps, and geothermal systems for residential and commercial customers.
• Plumbing Services Full range of plumbing repair and installation services for residential and commercial properties, including drain cleaning, leak detection, pipe repairs, and fixture work.
• Water Heaters Installation, repair, and maintenance services for traditional tank-style water heaters including sediment flushing, anode rod inspection, and temperature pressure relief valve service.
• Tankless Water Heaters On-demand water heating solutions providing instant hot water with greater energy efficiency. Services include sizing consultation, installation, and maintenance for whole-home and point-of-use units.
• 24/7 Emergency Services Round-the-clock emergency HVAC and plumbing services available 24 hours, 7 days a week for urgent repairs including water heater leaks, gas leaks, broken pipes, and AC failures.

Quantifiable outcome

• Service contracts save customers money on maintenance, repairs, and new installations

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Cool Today: Multi-trade residential HVAC, plumbing, and electrical service company in the Southeastern US; comparable direct-to-consumer service and maintenance-contract model though operating in a different geography.

Direct peers

• Service Champions: Orange County-headquartered HVAC and plumbing service company serving Southern California homeowners with installation, repair, and maintenance — a close geographic and service-line peer.
• Mike Diamond Services: Long-established Southern California plumbing, HVAC, and drain services company serving the same LA/Orange County geography with a comparable residential service model and 24/7 emergency offering.
• RighTime Home Services: Southern California HVAC, plumbing, and electrical service provider offering 24/7 emergency support and recurring maintenance plans — directly comparable operating model in overlapping LA-area markets.
• Bell Brothers HVAC: SoCal-based HVAC contractor providing residential heating, cooling, and indoor air quality services across multiple LA-area markets with a similar direct-to-consumer, locally-marketed model.
• Goettl Air Conditioning & Heating: Southwest US residential HVAC company operating across California, Arizona, and Nevada with a comparable direct-to-consumer trade service model and brand-driven local acquisition strategy.

Broad incumbents

• ARS / Rescue Rooter: Large multi-state operator providing residential HVAC, plumbing, and drain services with significant marketing spend and a national call center; competes head-to-head for SoCal residential customers at greater scale.
• Trane Technologies: Major HVAC equipment manufacturer whose systems are installed and serviced by Western; represents the upstream supplier ecosystem and brand-driven demand that flows through to local contractors.
• Carrier: Global HVAC equipment manufacturer whose products Western installs and services; relevant as a channel/brand partner and as the dominant force shaping equipment availability and warranty economics for local contractors.

Others

• Angi (Angi Leads / Angi Ads): Home services lead-generation and marketplace platform connecting homeowners with local HVAC and plumbing contractors; an adjacent ecosystem player that affects customer acquisition economics for trade service businesses like Western.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Western Heating, Air Conditioning & Plumbing Inc.