What Volocity Solutions, Llc does

Volocity Solutions, LLC is a privately held business process outsourcing (BPO) provider founded in 2018 and headquartered in Manchester, listed under the United States. The firm operates with a headcount in the 11-50 range and delivers outsourced inside sales, lead generation, customer service, and related BPO services to external clients. Its functional role is that of a sales-and-support services vendor, supplying staffed capacity and customer-facing workflows on behalf of buyer organizations.

The company's underlying technology stack is not disclosed in the available source material; the corporate website currently renders only a verification/loading placeholder page, and no proprietary platforms, integrations, APIs, or productized offerings are documented. The service portfolio is positioned in the labor-intensive end of the BPO market rather than a software-enabled delivery model, and no AI, automation, or analytics capabilities are referenced. The legal entity is confirmed as Volocity Solutions, LLC.

The revenue model is similarly opaque: no pricing model, contract structure, customer segments, named logos, or geographic footprint are disclosed. No funding rounds, ownership structure, management team, or strategic transactions are recorded. Given the absence of disclosed financial, operational, and go-to-market signals, the company's commercial mechanics cannot be characterized beyond its stated BPO service lines.

Name

Volocity Solutions, Llc

Legal name

Volocity Solutions, LLC

Website

https://volocitysolutions.com

Company type

Private

Founded year

2018

Headcount range

11–50 employees

Short description

Volocity Solutions, LLC is a privately held BPO firm founded in 2018 in Manchester, United States, providing outsourced inside sales, lead generation, and customer service to external clients using a small 11-50 person delivery team.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing Services

NAICS

Telemarketing Bureaus and Other Contact Centers (561422), Administrative and Support Services (561)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Sales Support & Customer Retention (Upsell, Win-back, Loyalty) (BPAAABAB)

Keywords

• Outsourced inside sales
• Lead generation services
• Customer service outsourcing
• Business process outsourcing
• Sales support services

Headquarters

HQ city

Manchester

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Core offering

Volocity Solutions, LLC provides outsourced inside sales, lead generation, customer service, and related business process outsourcing (BPO) services. The firm operates as a third-party services provider that supports client organizations' revenue-generation and customer-engagement functions. Founded in 2018 and headquartered in Manchester, United States, the company serves businesses that need supplemental or fully managed sales and customer support operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Outsourced Inside Sales A third-party managed inside-sales service in which Volocity Solutions' representatives perform outbound and inbound sales calling on behalf of client businesses to drive revenue. Targeted at organizations seeking supplemental sales capacity or a fully outsourced sales function.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Direct peers

• Concentrix: Global customer experience and BPO provider offering outsourced sales, lead generation, and customer service at scale; comparable because it serves the same buyer (mid-market to enterprise sales/ CX outsourcing) that Volocity targets.
• SupportNinja: Outsourced customer support and back-office BPO serving tech and SaaS clients; comparable as a mid-sized, US-aligned BPO selling outsourced CX and sales-adjacent capacity to growing companies.
• Call Center Services International (CCSI): US-based contact center and BPO providing inbound/outbound customer support and inside sales; comparable as a smaller-scale, US-onshore alternative to tier-1 BPOs serving similar SMB-to-mid-market buyers.
• Teleperformance: One of the world's largest contact center and BPO companies offering customer service, sales, and back-office support; directly comparable service mix and buyer type to Volocity.
• Foundever (formerly Sitel): Global CX outsourcing provider offering customer care, sales support, and technical assistance; competes for the same outsourced customer engagement and inside sales budgets as Volocity.
• Arise Virtual Solutions: Contact center BPO platform offering customer service, sales, and technical support through a distributed agent model; overlaps Volocity's outsourced sales and customer service capabilities.
• FCR Media Ventures: Boutique US-based contact center and BPO providing inbound customer support, outbound sales, and lead generation services; matches Volocity's small-team, US-onshore profile and service offering.
• TTEC (TeleTech): Large customer experience and sales BPO delivering inside sales, customer care, and digital engagement services; relevant as a same-category outsourced sales/service provider with broader scale.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat1 record

Key risks5 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/volocity-solutions-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volocity Solutions, Llc