RAPIX CONNECT LIMITED

What RAPIX CONNECT LIMITED does

RAPIX CONNECT LIMITED is a UK-based healthcare technology company, registered in England (Company Number 16152849) and headquartered in Hale, Altrincham, that operates a real-time communication platform connecting NHS GP surgeries with community pharmacies to resolve medication shortages. The platform replaces traditional phone-and-email shortage queries with instant messaging and a one-click medication availability response workflow, using EPS (Electronic Prescription Service) barcodes as unique reference identifiers so that no patient-identifiable information is shared. It is distributed as a Windows desktop application (recommended), a browser-based Progressive Web App, and iOS/Android mobile PWAs, with Mac and Linux available on demand; authentication is gated through NHSmail single sign-on via one-time codes, and the product holds NHS DSPT 'Standards Met', DCB0129 compliance, Cyber Essentials+, and CREST-accredited penetration testing certifications.

The underlying platform is a cloud-based SaaS built on Supabase for authentication and Cloudflare for CDN and DDoS protection, with TLS/HTTPS encryption in transit and at rest. The business model is a two-sided, freemium-plus-subscription design: community pharmacies access the service free forever, while GP surgeries pay a monthly subscription of £49 for up to 10,000 patients, plus £10 per month for each additional 10,000 patients, with a 3-month free trial and custom pricing for PCNs, federations, and multi-site groups. Pharmacies are not monetised directly; their participation is the network effect that creates value for the paying GP surgery side. Lead generation is digital-first via the company's website 'Register Your Interest' Google Form, supplemented by direct outreach and a partnership with Community Pharmacy Lancashire & South Cumbria.

The company was founded in 2025 by Abdullah Siddiqi (CEO, an advanced pharmacist practitioner with 5 years of community pharmacy and 8 years of general practice experience) and Artūras Šlajus (CTO, a serial entrepreneur with 24 years of software development experience). As of the most recent data, Rapix lists 35 client organisations on its site — 9 GP surgeries and 26 community pharmacy organisations including chains such as Cohens Chemist, Rowlands Pharmacy, Hollowood Chemists, and LoveMyPharmacy alongside independent pharmacies. No external funding rounds, acquisitions, leadership changes beyond the founders, or revenue figures have been disclosed.

Name

RAPIX CONNECT LIMITED

Legal name

RAPIX CONNECT LIMITED

Website

https://rapixconnect.com

Company type

Private

Founded year

2025

Operating status

Operating

Short description

RAPIX CONNECT LIMITED operates a UK NHS-integrated SaaS platform that lets GP surgeries query community pharmacies in real time to locate out-of-stock medication, with subscription pricing for GP surgeries and free access for community pharmacies.

Ownership category

akta.pro rank

Product category

Healthcare Communication Software

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG)

Keywords

• Healthcare communication software
• Pharmacy medication tracking
• Medication shortage platform
• GP pharmacy messaging
• NHS integration software

Headquarters

HQ city

Altrincham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. GP Surgery Subscription: Monthly subscription pricing scaled by patient list size. Base tier £49/month for up to 10,000 patients, with £10/month add-on per additional 10,000 patients. Custom pricing for PCNs, federations, and multi-site groups. 3-month free trial offered.
2. Community Pharmacy Access: Free access for community pharmacies forever - this segment is not monetised directly but is essential to the network effect and value proposition for GP surgery customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Rapix Connect is a real-time healthcare communication platform that connects GP surgeries and community pharmacies to locate out-of-stock medications. The platform replaces traditional phone and email queries with instant messaging, real-time medication availability tracking, and one-click response functionality. Available via Windows desktop app, web browser, and iOS/Android mobile apps, it operates within the UK NHS ecosystem using NHSmail authentication.

Product overview

Rapix Connect is a single unified product—a real-time communication and medication availability tracking platform designed to bridge the communication gap between GP surgeries and community pharmacies. The platform is delivered across multiple access channels: a Windows desktop application (recommended), a web-based Progressive Web App (PWA), and mobile apps for iOS and Android. All channels connect to the same underlying platform, enabling GP surgeries to send medication shortage queries and pharmacies to respond with one-click availability updates in real-time.

Differentiator

Problem solved

Functional benefit

Products and services

• Rapix Connect Platform A real-time communication platform connecting GP surgeries and community pharmacies to resolve medication shortages. Features instant messaging, medication availability tracking, and one-click response functionality for pharmacies.
• Rapix Connect for Windows Windows desktop application for accessing Rapix Connect, available in two variants: Windows 7+ (recommended) and Windows Server 2012. Version 1.0.4 with WebView2 bootstrapper for compatibility.
• Rapix Connect Web App Browser-based web application for accessing Rapix Connect via HTTPS.
• Rapix Connect Mobile Apps iOS and Android mobile Progressive Web App (PWA) versions of Rapix Connect for on-the-go access.

Quantifiable outcome

• Each GP pharmacist can save 15 to 30 minutes per day dealing with medication shortage queries
• +1 more outcomes

Named customers35 records

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

One partnership is on record.

• Community Pharmacy Lancashire & South Cumbria (CPLSC)coreGTM or Marketing PartnerOfficial partnership with Community Pharmacy Lancashire & South Cumbria, part of Community Pharmacy England network. Featured as 'In partnership with' on the Rapix Connect homepage, indicating collaborative marketing and sector credibility within the NHS pharmacy network.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• iPlato: UK patient and clinical messaging platform serving GP surgeries and primary care networks. Directly comparable go-to-market (NHS GP surgeries, NHSmail-style SSO, recurring SaaS revenue) with overlapping buyer personas.
• MJog (Infermedica / VitalHub): UK GP-facing two-way SMS and messaging service used by thousands of UK GP surgeries. Directly comparable on NHS GP workflow, recurring SaaS pricing, and integrated clinical communication.
• AccuRx: UK healthcare messaging platform used by GP surgeries for patient and inter-professional communication. Most direct comparable: also targets UK GP surgeries with NHS-integrated messaging workflows and a freemium/saas model.

Broad incumbents

• TPP (SystmOne): Major UK GP clinical system provider used across NHS primary care. Comparable as incumbent EHR that controls the clinical desktop and could absorb narrow workflow tools like Rapix Connect.
• NHSmail (NHS Digital): Official NHS-issued secure email service used by virtually every UK healthcare professional. Rapix Connect already authenticates via NHSmail SSO; the underlying platform is a potential substitute if NHS adds richer messaging features.
• EMIS Health: Dominant UK GP clinical system (EMIS Web) used by the majority of UK GP surgeries. Broad incumbent that could natively embed medication-availability functionality, displacing Rapix Connect's wedge.
• Vision (InPractice Systems): Another major UK GP clinical system provider. Same incumbent risk as EMIS and TPP — could integrate medication-availability workflows natively.

Others

• Pharmacy2U: UK online pharmacy and NHS EPS dispenser. Adjacent rather than directly competitive — a pharmacy-side ecosystem participant that interacts with EPS workflows Rapix Connect also relies on.

Emerging players

• Doccla: UK virtual care and remote monitoring platform serving NHS organisations. Comparable as a UK NHS-focused digital health SaaS at a similar early-growth stage with NHS-specific compliance posture.
• Cera Care: UK digital health platform delivering care services through technology-enabled workflows. Comparable as a UK healthcare SaaS targeting NHS-adjacent workflows with compliance-heavy go-to-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• GitHubgithub.com/Rapix-Connect

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RAPIX CONNECT LIMITED