The Refuge Utah

What The Refuge Utah does

The Refuge Utah is a 501(c)(3) nonprofit organization founded in 1984 and headquartered in Orem, Utah, that delivers a comprehensive continuum of trauma-informed services for survivors of domestic violence and sexual assault. Its service portfolio operates 24/7 across three dedicated helplines (domestic violence, sexual assault, and Spanish-language sexual assault) and includes crisis response, safety planning, advocacy, case management, forensic medical examination accompaniment, emergency shelter, transitional housing, clinical therapy and support groups, and prevention education. The organization also runs a state-funded program for free sexual assault examinations within 6 days of an incident, in coordination with the Utah Office for Victims of Crime, and partners with the Utah Coalition Against Sexual Assault (UCASA) to extend the Spanish-language helpline reach. In 2025, the organization reported 2,231 hotline calls, 13,346 nights of safety in shelter and transitional housing, and 1,042 survivors served.

Name

The Refuge Utah

Legal name

The Refuge Utah

Website

https://therefugeutah.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

The Refuge Utah is a 501(c)(3) nonprofit founded in 1984 that provides crisis response, shelter, counseling, advocacy, and housing support to survivors of domestic violence and sexual violence in Utah, serving over 1,000 survivors annually through 24/7 helplines.

Ownership category

akta.pro rank

Product category

Domestic Violence and Sexual Assault Support Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Domestic violence services
• Sexual assault support
• Crisis shelter
• Survivor advocacy
• Housing assistance

Headquarters

HQ city

Orem

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: The organization relies on individual donors for support, with a 501(c)(3) nonprofit status making donations tax-deductible.
2. Capital Campaign: Building Safety and Hope capital campaign seeking $35 million to construct a new unified campus with emergency shelter, victim services center, and transitional housing units. Currently raised $12,045,514.
3. Planned Giving and Estate Gifts: Accepts bequests, beneficiary designations, and other planned gifts through professional advisors and estate planners.
4. Corporate Partner Program: Smith's Inspiring Donations program where Smith's donates 0.5% of eligible spending to the organization when customers link their Rewards Card.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Refuge Utah provides free crisis response, emergency shelter, counseling, advocacy, and housing support for survivors of domestic violence and sexual assault in Utah. Services are accessible 24/7 through crisis helplines, safe shelter facilities, and satellite outreach locations, and are sustained by donations, capital campaigns, planned giving, and corporate partnerships.

Product overview

The Refuge Utah is a 501(c)(3) nonprofit organization providing a comprehensive continuum of trauma-informed services for survivors of domestic violence and sexual assault. The organization operates multiple core service programs including 24-hour helplines, advocacy and case management, emergency shelter and transitional housing, therapy and support groups, and prevention education. Services are available 24/7 and include free sexual assault examinations covered by Utah's state program. The organization serves Orem, Utah and surrounding communities with offices in Orem and Nephi, and is undergoing a capital campaign to build a unified campus that will expand capacity from 25 to 138 beds.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Crisis Helpline 24/7 telephone crisis line providing immediate support, safety planning, and resource connection to survivors of domestic violence and sexual assault in Utah.
• Emergency Shelter Safe emergency housing provided through on-site shelter facilities and satellite outreach locations for survivors fleeing domestic violence and sexual assault.
• Counseling Services Trauma-informed counseling provided to survivors of domestic violence and sexual assault to support emotional recovery and healing.
• Advocacy Services Advocacy services that support survivors navigating legal, medical, and social service systems as they recover from domestic violence or sexual assault.
• Housing Support Programs Housing assistance and stabilization programs that help survivors transition out of emergency shelter into stable, longer-term housing.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor and core.

• Smith's Food and DrugminorGTM or Marketing PartnerSmith's Inspiring Donations program allows customers to link their Rewards Card to The Refuge Utah. Smith's donates 0.5% of all eligible spending to the organization at no cost to the customer and without affecting fuel points. Organization number SI433 required for enrollment.
• Utah Office for Victims of Crime (UOVC)coreStrategic or Co-development PartnerUtah's state program covers the cost of sexual assault exams, ensuring survivors receive free medical care. Advocates assist with CVR paperwork to connect survivors with UOVC benefits. UOVC contact: (801) 238-2360.
• Utah Coalition Against Sexual Assault (UCASA)coreStrategic or Co-development PartnerUCASA provides a dedicated 24/7 Spanish-language sexual assault helpline advocacy service. This free, confidential service connects Spanish-speaking survivors and their loved ones with advocates for support, resources, and guidance.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• RAINN (Rape, Abuse & Incest National Network): RAINN operates the National Sexual Assault Hotline and an affiliate network of local providers. Comparable to The Refuge Utah's sexual assault services and helpline function but operates as a national umbrella rather than a local shelter provider.
• National Domestic Violence Hotline: The national 24/7 DV hotline provides crisis intervention, safety planning, and referrals across the U.S. Comparable to The Refuge Utah's 24/7 crisis helpline function but operates at a national scale without direct shelter or clinical services.
• National Network to End Domestic Violence (NNEDV): NNEDV is a national membership and advocacy organization supporting local domestic violence programs. Comparable to The Refuge Utah as a DV services organization, though NNEDV focuses on policy, training, and technical assistance rather than direct shelter.

Regional players

• SafeHouse Center (Michigan): SafeHouse Center provides emergency shelter, advocacy, and counseling for survivors of domestic violence and sexual assault in Michigan. Comparable service model to The Refuge Utah (24/7 hotline, shelter, advocacy) but operating in a different state.
• Catholic Community Services of Utah: Catholic Community Services of Utah provides refugee resettlement, homelessness services, and victim services in Utah. Comparable in geographic focus and nonprofit social services breadth, with partial overlap in housing and case management for vulnerable populations.
• Volunteers of America Utah: Volunteers of America Utah operates shelter, housing, and supportive service programs across Utah, including for survivors of violence and homelessness. Comparable in shelter operations and Utah-based service delivery.

Direct peers

• YWCA Utah: YWCA Utah provides domestic violence and sexual assault services in Utah, including shelter, advocacy, and counseling. Directly comparable to The Refuge Utah in mission, geography, and service mix, making it the closest peer.

Emerging players

• Utah Coalition Against Sexual Assault (UCASA): UCASA is Utah's statewide sexual assault coalition providing training, advocacy, and helpline services. Comparable to The Refuge Utah on sexual assault-specific response and survivor advocacy; also a current partner through the Spanish-language helpline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/therefugeutah
• LinkedInlinkedin.com/company/therefugeutah
• Instagraminstagram.com/therefugeutah

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Refuge Utah