Town of Creston

What Town of Creston does

Town of Creston is a municipal government entity providing statutory local government services to a population of 5,583 residents within the Creston Valley of British Columbia, Canada. Governed by an elected Mayor and seven Councillors, the Town delivers a comprehensive portfolio of civic services including building permits and inspections, business and pet licensing, waste and curbside collection (garbage, recycling, organics), water and wastewater utilities, public transit, parks and trails, fire services, RCMP coordination, emergency management, property tax administration, EV charging, cemetery services, and housing programs. The Town operates from a single Town Hall at 238 10 Ave N with 11-50 employees and uses standard municipal digital infrastructure including the creston.ca website, the OptionPay third-party payment portal, and the Voyent Alert! emergency notification application for resident-facing service delivery.\n\nThe Town's service portfolio is organized around six principal functional areas: civic infrastructure (water, wastewater, roads, transit, airport), public safety (fire, RCMP, emergency management, bylaw enforcement), waste and environment (curbside collection, recycling, organics, landfill), planning and development (Official Community Plan, zoning, building permits, development permits, housing), parks and recreation (parks, trails, Community Wetland, Centennial Park Splash Park), and corporate administration (property tax, licensing, finance, communications). It also runs complementary programs including a Business Investment Incentive Program, permissive tax exemptions, and the Creston Housing Hub to support local economic development and housing supply.\n\nThe Town's business model is funded primarily through property taxation on a $1.39 Billion assessment base, supplemented by fees from utility billing (water and wastewater), building and development permits, business and pet licensing, bylaw fines, and intergovernmental transfers. Pricing for licences and permits is set administratively and published in the Schedule of Mill Rates and individual fee schedules, while utility rates are billed on metered consumption and may be transferred to property taxes. Service distribution occurs through Town Hall walk-in services, the OptionPay online portal, financial-institution banking channels, mail payments, and a network of community engagement channels including the Town Views newsletter, social media (Facebook, Instagram, YouTube), and the Let's Talk Creston online engagement platform. As a local government, the Town has no shareholders; accountability rests with the elected Council and the residents of Creston.

Name

Town of Creston

Legal name

Town of Creston

Website

https://creston.ca

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Town of Creston is a municipal government in British Columbia, Canada, delivering statutory civic services — building permits, utilities, waste collection, fire/emergency services, property tax administration, and parks — to approximately 5,583 residents and local businesses within the Creston Valley.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Arts, Entertainment, and Recreation (71), Nature Parks and Other Similar Institutions (71219), Remediation and Other Waste Management Services (5629)

SIC

Services-To Dwellings & Other Buildings (7340), Sanitary Services (4950), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal governance services
• Civic permit licensing
• Waste management services
• Public utilities services
• Emergency management services

Headquarters

HQ city

Creston

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels4 records

Marketing channels5 records

Core offering

The Town of Creston is a municipal government entity providing civic governance, permitting, licensing, public utilities, bylaw enforcement, and community services to residents, businesses, and visitors in the Creston Valley region of British Columbia. Its sellable offerings include building and development permits, business and regulatory licences, water and wastewater utilities, curbside waste collection, fire and emergency management services, public transit, parks and trails, and property tax administration.

Product overview

Town of Creston provides a comprehensive suite of municipal civic services rather than software products. Services include building permits, business and pet licensing, curbside waste collection (garbage, recycling, organics), water and wastewater utilities, public transit, parks and trails, emergency management, fire services, property tax administration, EV charging, and housing services. These are traditional government services accessible via the creston.ca website, with Emergency Management Creston (em.creston.ca) providing specialized emergency preparedness and disaster response services. No software-as-a-product offering exists.

Differentiator

Problem solved

Functional benefit

Products and services

• Building Permits & Inspections

Segments3 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• District of Lake Country: Small interior BC local government with comparable population scale and a service portfolio spanning utilities, parks, planning, bylaw, and emergency management.
• City of Nelson: Small interior BC municipality providing full municipal services (water, transit, fire, planning, parks) to a population of ~11,000 with a similar rural-mountain setting.
• Town of Sidney: Small coastal BC municipality with comparable scope of civic services (permits, utilities, parks, transit) and similar reliance on property-tax funding for a population of ~12,000.
• Town of Oliver: Small interior BC town with a population in the ~5,000 range delivering a comparable municipal service portfolio including utilities, parks, and bylaw enforcement.
• City of Revelstoke: Small interior BC municipality with a comparable service scope (utilities, transit, fire, parks, planning) and a tourism/investment-driven economy.
• Town of Ladysmith: Vancouver Island town of similar size delivering water/wastewater, parks, recreation, fire, and planning services under a council-mayor governance structure.
• Town of Golden: Small interior BC town of comparable population size offering a similar suite of civic services including water, waste, fire, recreation, and planning.
• City of Kimberley: Small interior BC municipality with similar municipal service offerings (utilities, parks, recreation, emergency services) and a comparable rural-mountain tourism base.
• District of Invermere: Small interior BC district serving a similar population base with comparable municipal services, lakeside tourism economy, and reliance on residential property assessments.
• Town of Comox: Vancouver Island town of similar population scale delivering municipal services including water/sewer, parks, recreation, bylaw enforcement, and emergency planning.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCXW1Wl66by9YWTiNoXNzNEA
• Facebookfacebook.com/TownofCrestonBC
• Instagraminstagram.com/townofcreston
• LinkedInlinkedin.com/company/townofcreston

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Creston