What KAIZEN AI SOLUTIONS LTD does

Kaizen AI Solutions Ltd is a UK-based AI consultancy founded in 2025 and operating from Gosport, Hampshire, under founder Harvey Woodford. The firm targets small and medium businesses across the UK with a five-pillar service offering: Workflow Automation (data pipelines, email/document processing, CRM updates, self-populating dashboards), Voice Agents (24/7 AI receptionists that qualify leads and book appointments), Text & Chat AI (instant multi-channel messaging across WhatsApp, Instagram DMs, Facebook Messenger, SMS, and websites), Apps & Websites (custom web properties and portals engineered for SEO and AI-search visibility via AEO), and AI Education (workshops on existing tools such as ChatGPT, Claude, and Microsoft Copilot).

The underlying technology stack is application-layer rather than foundational: AI capabilities are delivered on top of third-party generative AI models, with the consultancy providing integration, prompt design, and workflow orchestration. Voice agents operate as autonomous conversational systems that take multi-step actions (qualification, calendar booking, CRM update); text and chat AI operates as multi-channel conversational agents; and workflow automation acts on structured business data through pipelines between existing tools. Data-protection posture is established via ICO registration (ZC141029) and £1m of professional indemnity cover through Hiscox.

The business model is founder-led professional services with no external funding, no paid acquisition, and no disclosed headcount. Every engagement begins with a free 15-minute discovery call booked via Cal.com, followed by a free written Plan & Quote; work only proceeds once a Statement of Work is signed and a deposit clears. Pricing is fixed-scope and itemised, priced to value delivered rather than hourly, with no publicly disclosed price points. Delivery is executed by Harvey Woodford in coordination with a specialist partner network — each capability area is owned by a dedicated partner — across vertical markets including gyms and fitness (30+ locations served), property and lettings, clinics and aesthetics, solar and renewables, and financial services. Marketing is organic and founder-led (Instagram, Facebook, website case studies) with no email or paid programme referenced.

Name

KAIZEN AI SOLUTIONS LTD

Legal name

Kaizen AI Solutions Ltd

Website

https://kaizenai.co.uk

Company type

Private

Founded year

2025

Operating status

Operating

Ownership category

akta.pro rank

Product category

AI Consulting Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Training (611420)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

akta.pro secondary industries

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), iPaaS & Workflow Automation (BPAMAOAB), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)

Keywords

• AI consulting services
• Workflow automation
• AI voice agents
• Conversational AI platforms
• Custom web applications

Headquarters

HQ city

Gosport

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. AI Consulting & Professional Services: Discovery-led consulting engagements scoped and project-managed by founder Harvey Woodford with a specialist delivery partner network. Engagements start only when both parties sign a Statement of Work and the agreed deposit clears. Quotes are fixed-scope and itemised, priced to the value delivered rather than hourly, with no billing surprises. Every engagement begins with a free 15-minute discovery call and a free written Plan & Quote.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Kaizen AI Solutions provides AI consulting and bespoke AI system delivery for UK small and medium businesses. The offering covers workflow automation, AI voice receptionists, multi-channel chat AI, custom-built websites and web apps, and hands-on AI education workshops, all scoped after a free discovery call and free written Plan & Quote. Engagements are project-managed by the founder with a specialist delivery partner network handling execution across each capability area.

Product overview

Kaizen AI Solutions is a UK-based AI consultancy serving small and medium businesses. Their offering is structured around five core capability areas: Workflow Automation (automating manual processes), Voice Agents (AI receptionists handling calls 24/7), Text & Chat AI (multi-channel conversational AI), Apps & Websites (custom development with AI integration), and AI Education (workshops for existing AI tools). The company follows a discovery-first approach, beginning with a free 15-minute discovery call, followed by a complimentary Plan & Quote, then delivery through their specialist partner network.

Differentiator

Problem solved

Functional benefit

Products and services

• Workflow Automation

Quantifiable outcome

• 30+ gym and fitness locations served with AI receptionists, automated member retention, and lead capture
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature5 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Aiimi: UK AI and data consultancy building applied AI, knowledge management, and automation solutions for mid-market and enterprise customers. Similar in profile to Kaizen as a UK-based applied AI consultancy, though serving larger clients with more emphasis on enterprise data.
• Faktion: AI consultancy that delivers bespoke AI solutions (NLP, computer vision, generative AI) for mid-market and enterprise clients. Comparable to Kaizen as an AI engineering and implementation services firm, though with a European footprint and larger delivery team.
• Vation: Global AI and digital consultancy that designs, builds, and deploys AI solutions for enterprise and mid-market clients. Comparable to Kaizen as an AI engineering and consulting services firm with similar go-to-market (discovery-led, capability-based delivery), though at materially larger scale.
• Peak AI: UK-based AI solutions company that designs and deploys AI-driven decisioning and workflow automation for commercial teams, including retail and consumer-facing businesses. Directly comparable to Kaizen on the AI-implementation-for-SMB/mid-market axis, though typically operating at higher deal sizes.

Broad incumbents

• Faculty AI: UK-headquartered applied AI consultancy with broader enterprise reach and a larger delivery organisation. Comparable capability set (custom AI deployment, workflow automation) but operates at significantly larger deal sizes and serves enterprise and public-sector clients that Kaizen does not target.
• BJSS: Large UK IT and digital consultancy delivering software, data, and AI engineering services across multiple sectors. Comparable as a UK delivery organisation offering AI engineering services, but operating at enterprise scale with thousands of employees versus Kaizen's single-founder model.
• Thoughtworks: Global technology consultancy that builds custom software, AI/ML platforms, and digital products for enterprises. Comparable on custom AI engineering and systems integration, though operating at vastly larger scale with thousands of technologists globally versus Kaizen's partner-network model.

Emerging players

• PolyAI: UK voice AI company building enterprise-grade conversational voice agents for customer service and reception. Comparable on the voice-agent capability that Kaizen delivers to SMBs, though targeting much larger contact-centre deployments and offering a productised platform rather than bespoke services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=61575378635815
• Instagraminstagram.com/harveywoodfordai

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KAIZEN AI SOLUTIONS LTD