Wastewater Services Inc

What Wastewater Services Inc does

Skips Wastewater Services (legal entity Wastewater Services, Inc.) is a Connecticut-based, full-service septic and wastewater management company that provides residential, commercial, and municipal septic pumping, drain cleaning, inspections, repairs, grease-trap services, wastewater hauling, and full system installations. Founded in 2005 by Andrew Coleman and expanded significantly through the 2014 acquisition of Skips Septic Tank Service (originally established in 1958), the company operates from three Connecticut offices — Ellington (headquarters), Waterford (opened 2019), and Chester (added 2025) — and serves six counties: Hartford, Tolland, Windham, New Haven, Middlesex, and New London. The company serves over 30,000 customers and operates the largest wastewater fleet in Connecticut, comprising 11 vacuum pump trucks with capacities ranging from 2,500 to 7,000 gallons, supported by four full-time construction/repair crews, a dedicated call center, and in-house inspectors. The technical stack combines conventional field-service equipment (vacuum trucks, hydro-jetting, mechanical snaking) with fiber-optic camera inspection systems, a paperless digital reporting workflow delivering reports within 24 hours, and a complimentary 10-point septic tank assessment on every pumping job. Differentiated capability comes from in-house licensed professionals (Professional Engineer and Licensed Sanitarian) enabling end-to-end project execution without external consultants.

The business is structured around a professional-services revenue model with quote-based pricing. Residential customers pay an average of approximately $450 per pumpout, with $25 discounts for seniors and military, and pay $10,000–$30,000 for full system installations (financing offered through Green Sky). Commercial customers (restaurants, hotels, healthcare facilities, office buildings, industrial sites) generate recurring revenue through scheduled grease-trap pumping every 1–3 months and commercial septic pumping approximately every 2 years, with services ranging from 1,000 to 100,000+ gallons and managed by a dedicated commercial coordinator. Municipal contracts cover routine inspections, large-scale waste removal, and bypass pumping during sewer line work and emergencies. Go-to-market is multi-channel: direct field-service booking via phone (two office numbers), website, and a mobile app, supplemented by real estate agent referral partnerships, an educational blog, an Instagram presence with 1,000+ followers, and the annual Touch-A-Truck charity event. Recent strategic activity has been M&A-driven, with the acquisitions of Septic Works (Old Lyme, 2024) and the septic division of Olsen's Sanitation (Chester, 2025) extending both geographic reach and customer base. The company is privately held and founder-controlled by Andrew Coleman, with no disclosed external funding.

Name

Wastewater Services Inc

Legal name

Wastewater Services, Inc.

Website

https://skipswastewater.com

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

11–50 employees

Short description

Skips Wastewater Services provides residential, commercial, and municipal septic pumping, inspections, repairs, installations, drain cleaning, and grease services across six Connecticut counties from three offices, operating the state's largest 11-truck wastewater fleet and serving over 30,000 customers.

Ownership category

akta.pro rank

Product category

Septic and Wastewater Services

NAICS

Septic Tank and Related Services (562991), Waste Collection (56211), Water, Sewage and Other Systems (2213)

SIC

Sanitary Services (4950), Refuse Systems (4953), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro industry

PRIMARYBPALAMAD

Septic Tank Pumping & Septage Hauling

Business & Public Services/Waste Management & Remediation Services/Wastewater & Septage Management Services

SECONDARYHSAOABAM

Sump Pump & Sewage Ejector Pump Service

Home & Personal Services/Plumbing, Electrical & HVAC Services/Drain & Sewer Cleaning, Inspection & Repair

SECONDARYEUAIAGAL

Industrial Vacuum & Tank Cleaning Services (Non-hazardous)

Energy, Utilities & Environment/Environmental Services (Waste Management, Recycling & Remediation)/Industrial & Commercial Waste Services (Non-hazardous, Specialized Streams)

SECONDARYEUANACAC

Sewer Pump/Lift Stations & Wet Wells

Energy, Utilities & Environment/Water & Wastewater Utilities/Wastewater Collection (Sewer Networks)

SECONDARYHSAEAHAJ

Sewage Backup & Black Water Cleanup

Home & Personal Services/Home Cleaning & Housekeeping/Disinfection/Sanitization & Biohazard Cleaning

Keywords

• Septic tank pumping
• Wastewater hauling services
• Drain cleaning services
• Septic system inspections
• Grease trap pumping

Headquarters

HQ city

Ellington

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Residential Septic Services: Residential customers pay for septic tank pumping, inspections, repairs, drain cleaning, and installations. Services are booked individually and are typically one-time or periodic (every 1-3 years for pumping). Pricing is quote-based.
2. Commercial Septic & Grease Services: Commercial businesses (restaurants, hotels, offices, industrial facilities) pay for recurring septic pumping, grease trap cleaning, wastewater hauling, and commercial drain cleaning. Services can range from 1,000 to 100,000+ gallons. Commercial accounts are managed by a dedicated coordinator with regular service schedules.
3. Municipal Wastewater Services: Municipalities engage Skips for wastewater management including routine inspections, large-scale waste removal, and bypass pumping during sewer line work and emergencies.
4. Septic System Installation: One-time project-based revenue for new septic system installations. Full system installations average 2-3 days. Projects range from partial component replacements to complete system installations costing $10,000-$30,000.
5. Emergency Septic Services: 24/7 emergency response services for septic backups, overflows, and urgent repairs. Available around the clock for both residential and commercial customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Wastewater Services Inc (doing business as Skips Wastewater Services) is a Connecticut-based septic and wastewater service provider that pumps, inspects, repairs, and installs septic systems for residential homeowners, commercial businesses, and municipalities. The company also provides drain cleaning, grease trap pumping, and wastewater hauling using the state's largest fleet of vacuum pump trucks, serving six Connecticut counties from locations in Ellington, Waterford, and Chester.

Product overview

Skips Wastewater Services operates as a full-service septic and wastewater management company offering a comprehensive portfolio of services organized around the core septic system lifecycle: pumping, inspections, repairs, installations, and emergency services. The company's service offerings span both residential and commercial segments, with specialized commercial offerings including grease management, municipal wastewater services, and large-scale wastewater hauling. The company also offers residential and commercial drain cleaning using advanced technologies like hydro jetting and video camera inspections. The portfolio includes three acquired brands: the original Skips Septic Tank Service (founded 1958), Septic Works (acquired 2024), and Olsen's Sanitation septic division (acquired 2025). All services are delivered through a fleet of 11 vacuum pump trucks from three Connecticut locations in Ellington, Waterford, and Chester.

Differentiator

Problem solved

Functional benefit

Brands

• Olsen's Sanitation: Septic services brand acquired in 2025, formerly Olsen's Sanitation septic division serving Chester, CT area
• Septic Works

Products and services

• Septic Tank Pumping Scheduled and on-demand septic tank pumping for residential, commercial, and municipal customers across six Connecticut counties, delivered with the state's largest fleet of 11 vacuum pump trucks.
• Septic System Inspections Comprehensive septic system inspections, including a 10-point assessment using fiber-optic camera equipment, supporting residential real-estate transactions and routine system health checks.
• Septic System Repairs Diagnostic and repair services for septic system components, including tank, field line, and distribution box issues for residential and commercial customers.
• Septic System Installations Design and installation of new septic systems and replacement systems for residential and commercial properties, supported by an in-house Professional Engineer and Licensed Sanitarian.
• Drain Cleaning Services High-pressure water line jetting and drain cleaning for residential and commercial customers to clear blocked or slow septic and sewer lines.
• Commercial Grease Services Scheduled and emergency grease trap pumping and grease-related services for restaurants, food-service operators, and other commercial facilities with grease-producing operations.
• Commercial Septic Tank Services Recurring and on-demand septic pumping, cleaning, and maintenance services tailored to commercial facilities, with dedicated account management.
• Municipal Wastewater Services Contract wastewater hauling, lift station pumping, and treatment plant support for municipalities and government clients, delivered under procurement-compliant contracts.
• Emergency Septic Services 24/7 emergency response for septic backups, alarms, and drain failures across the residential, commercial, and municipal customer base.
• Wastewater Hauling Bulk wastewater hauling and transport for commercial and municipal customers using the company's vacuum pump truck fleet.

Quantifiable outcome

• Septic tanks should be pumped every 1-3 years for residential; every 2 years for commercial; grease traps every 1-3 months for commercial kitchens
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Olsen's SanitationminorStrategic or Co-development Partner · 1 January 2025In 2025, Skips Wastewater Services acquired the septic division of Olsen's Sanitation, a trusted waste removal company in Chester, CT. This added a third office location in Chester, CT (Middlesex County) and extended service reach.
• Septic WorksminorStrategic or Co-development Partner · 1 January 2024In 2024, Skips Wastewater Services acquired Septic Works, a trusted septic service company based in Old Lyme, CT. This acquisition expanded Skips' service footprint along the Connecticut shoreline.
• Hockanum Valley Community Council (HVCC)coreOthersHVCC is the annual beneficiary of Skips Wastewater's Touch-A-Truck charity event. In 2024, over $33,000 was donated to HVCC. HVCC provides social services, counseling, psychiatry, transportation, case management, and food pantry services to over 3,000 families per year in Vernon, CT and surrounding communities.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Casella Waste Systems: Regional solid waste, recycling, and resource management company operating across the Northeast with hauling and disposal services. Compares on commercial waste hauling infrastructure and Northeast regional footprint, though not specialized in septic.
• Waste Management Inc. Largest North American waste management company with broad hauling, disposal, and environmental services. Overlaps with Skips on commercial/municipal wastewater hauling scale, though as part of a much wider portfolio.
• Republic Services: National non-hazardous solid waste collection, recycling, and disposal company. Tangentially comparable via commercial waste hauling infrastructure and municipal contracts, though not a specialist in residential septic services.
• Roto-Rooter: National plumbing, drain cleaning, and septic services franchise with 24/7 emergency response. Roto-Rooter is the broadest incumbent competitor — overlapping heavily on drain cleaning, septic pumping, and residential service delivery across Connecticut.
• Allied Universal Environmental Services: Industrial vacuum, tank cleaning, and environmental services provider serving commercial and industrial customers. Compares on industrial vacuum truck operations, though typically focused on larger industrial accounts than Skips' residential/commercial mix.
• Mr. Rooter Plumbing: National residential and commercial plumbing, drain cleaning, and sewer service franchise. Overlaps with Skips on drain cleaning, sewer line repair, and residential emergency service delivery across CT markets.

Direct peers

• Wind River Environmental: Northeast-focused wastewater services provider operating a large vacuum truck fleet for septic, grease, and industrial waste hauling. Most direct fleet-based peer — comparable business model, customer mix, and geographic concentration in the Northeast.

Others

• ServiceMaster Restore: National disaster restoration and cleanup franchise. Compares through emergency response capability and overlap on sewage backup / black water cleanup services offered to residential and commercial customers.
• GreenSky Capital (now founded under different parent): Consumer financing platform partnered with Skips to offer payment plans for $10,000–$30,000 septic installations. Included as an ecosystem enabler rather than direct competitor — illustrates Skips' customer-financing strategy for high-ticket residential jobs.

Regional players

• Northeast Plumbing & Mechanical: Regional Connecticut/New England plumbing, drain, and sewer service contractor. Comparable on regional plumbing/drain cleaning services for residential and light commercial customers in overlapping CT markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/skips_wastewater
• Facebookfacebook.com/Skipswastewaterservices
• LinkedInlinkedin.com/company/skipswastewater

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wastewater Services Inc