Town of Bailey

What Town of Bailey does

The Town of Bailey is a chartered municipal government incorporated on February 1, 1908, located in the southern end of Nash County, North Carolina, approximately 40 miles from the state capital in Raleigh. It provides direct public services to its residents, out-of-town utility customers, and local businesses through a lean administrative staff and a separately constituted police department. The current leadership comprises Mayor Owen H. Strickland II (elected November 2023), Mayor Pro Tempore Walter Wells, and five commissioners, with Town Administrator/Clerk/CFO Joel Killion overseeing daily operations.

Its service portfolio is anchored by municipal utilities, including water supply and sewer treatment operated from town-owned infrastructure, with monthly meter reading and billing (20% penalty on past due accounts), and a $200 utility deposit for both In-Town and Out-of-Town customers. Waste management is delivered through a contracted arrangement with GFL Environmental for curbside garbage, recycling, and yard-waste collection. The town also administers zoning, code enforcement, permitting, privilege licensing, and public records requests in compliance with N.C.G.S. § 132-6, while building permits are issued through the Nash County Planning and Development Department and property tax collection is handled by the Nash County Tax Office.

Revenue is generated through five principal streams: recurring property taxes (via Nash County), recurring water and sewer utility charges, recurring garbage collection fees, one-time zoning permit fees, and one-time privilege license fees (the latter largely repealed at the state level since July 1, 2015). Service delivery channels include walk-in Town Hall operations, online payment portals, a dedicated Police Department, an after-hours emergency contract with Envirolink, and an official Facebook page for community engagement. The technology stack is conventional municipal IT with no disclosed proprietary systems, AI capabilities, or software products.

Name

Town of Bailey

Legal name

Town of Bailey

Website

https://townofbaileync.org

Company type

Private

Founded year

1908

Operating status

Operating

Headcount range

1–10 employees

Short description

Town of Bailey is a chartered North Carolina municipality (since 1908) providing water, sewer, waste management, police, zoning, permitting, and code-enforcement services to residents, out-of-town utility customers, and local businesses in southern Nash County.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320), Solid Waste Collection (562111)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Refuse Systems (4953)

akta.pro industry

PRIMARYEUANADAA

Municipal Wastewater Treatment Plants (WWTPs)

Energy, Utilities & Environment/Water & Wastewater Utilities/Wastewater Treatment & Reuse (Municipal/Industrial)

SECONDARYBPALAMAA

Municipal Wastewater Collection (Sewer Networks)

Business & Public Services/Waste Management & Remediation Services/Wastewater & Septage Management Services

SECONDARYEUAIAAAF

Public Works / In-House Municipal Collection Operations

Energy, Utilities & Environment/Environmental Services (Waste Management, Recycling & Remediation)/Municipal Solid Waste (MSW) Collection & Hauling

Keywords

• Municipal government services
• Water and sewer utilities
• Waste management services
• Code enforcement
• Public safety services

Headquarters

HQ city

Bailey

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: Property tax revenue collected through Nash County Tax Office
2. Utility Billing (Water and Sewer): Monthly water and sewer service charges. Meters read on or around the 20th of each month. Bills due on the due date printed on utility bills with 20% penalty for past due accounts.
3. Privilege Licenses: License tax for establishments selling beer and wine (as of July 1, 2015 N.C. Privilege License Tax was repealed for most establishments)
4. Permit Fees: Zoning permits for new construction, development, and physical or use changes to properties within Town and extraterritorial jurisdiction.
5. Garbage Collection Fees: Revenue from garbage collection services provided through GFL Environmental

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

The Town of Bailey is a municipal government that supplies water and sewer services through its own treatment facilities, provides curbside garbage, recycling, and yard-waste collection via GFL Environmental, administers zoning, building permits, and code enforcement, delivers police protection, and handles property-tax coordination, public records, and licensing for residents and businesses in southern Nash County, North Carolina.

Product overview

The Town of Bailey is a municipal government offering a comprehensive suite of public services rather than a technology product. The town provides water and sewer utilities (operated through its own treatment facilities), waste management services (garbage, recycling, and yard waste collection via GFL Environmental), zoning and code enforcement, planning and development services, police protection, and administrative functions including public records, permits, licenses, and utility billing. The town operates its own water supply system and sewer treatment plant, provides online payment processing for utilities and taxes, and maintains public records including meeting minutes dating back to 2013. The primary digital offerings are informational websites and online payment portals rather than a unified software product.

Differentiator

Problem solved

Functional benefit

Brands

• Country Doctor Museum: The Town of Bailey's notable museum attraction, described as 'Home of the Country Doctor Museum' on the town website.

Products and services

• Water Services Potable water supply service provided to in-town and out-of-town customers from the Town's own water sources, billed monthly with meters read around the 20th of each month.
• Sewer/Wastewater Services Collection, transmission, and treatment of all wastewater generated by customers at the Town's own sewer treatment plant, billed monthly in conjunction with water service.
• Utility Billing Monthly meter reading and billing for water and sewer customers; bills mailed on the last working day of each month with a 20% penalty on past-due accounts and service discontinuation on the cut-off date for unpaid balances.
• Garbage Collection Curbside garbage pickup every Thursday morning through contracted provider GFL Environmental, using 96-gallon carts with household garbage bagged and tied inside the provided containers.
• Curbside Recycling Curbside recycling pickup to all residential and business customers on designated Fridays via GFL Environmental, accepting newspaper, glass, aluminum and bi-metal cans, plastic containers, and mixed paper.
• Yard Waste Collection Yard waste pickup typically on the 1st and 3rd Thursday/Friday of every month, accepting leaves, grass clippings, pine straw, pine cones, and limbs up to 4 feet in length.
• Code Enforcement Enforcement of Chapter 92: Nuisances and Health and Sanitation Ordinances of the Town of Bailey, administered by the Zoning Administrator/Code Enforcement Officer.
• Zoning Permits Zoning permits required for any new construction, development, or physical or use changes to existing properties within the Town and its extraterritorial jurisdiction.
• Building Permits Building permits for the Town of Bailey issued by Nash County officials through the Nash County Planning and Development Department.
• Privilege Licenses License services for establishments that sell and distribute beer and/or wine, administered through the Town Hall Accounting Division following the repeal of the N.C. Privilege License Tax as of July 1, 2015.
• Public Records Request Formal public records request service administered in compliance with N.C.G.S. § 132-6, requiring written and signed requests submitted by mail, hand delivery, or fax to the Town Clerk, with duplication fees paid prior to release.
• Property Tax Services Property tax information and payment services coordinated with the Nash County Tax Office, including annual personal property listing required by January 31 and online delinquent tax payments via GovPayNow.
• Planning and Development Services Planning Board and Board of Adjustment services supporting systematic future development and zoning administration, including master plans for the Town and its extraterritorial jurisdiction.
• Police Department Full-time municipal police department led by a chief, lieutenant, sergeant, and multiple officers providing law enforcement services to the Town of Bailey, with dispatch routed through the Nash County Communication Center.

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and major.

• GFL EnvironmentalcoreChannel Partner/ Reseller/ DistributorGFL Environmental is the garbage collection and recycling services provider for the Town of Bailey. Curbside garbage pickup is every Thursday morning and recycling pickup on designated Fridays. This is a contracted service arrangement for municipal waste management.
• Duke Energy ProgresscoreOthersDuke Energy Progress provides electric services to the Town of Bailey area. Customer service can be reached at 800-452-2777. Power outage reporting available at 1-800-419-6356.
• Nash CountycoreStrategic or Co-development PartnerNash County provides building permits through their Planning and Development Department, handles property tax collection, and operates convenience centers and landfill for waste disposal. The County also handles dispatching for the Bailey Police Department through the Nash County Communication Center.
• Bailey Chamber of CommercemajorGTM or Marketing PartnerThe Bailey Chamber of Commerce partners with the Town for economic development initiatives, community events, and promoting local businesses. The Town directs citizens to the Chamber website for business-related information.
• EnvirolinkcoreOthersEnvirolink provides emergency sewer/water after-hours services for the Town of Bailey. Emergency contact number is 252-235-4900 for when Town Office is closed. They also provide monthly activity reports to the Town.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Others

• GFL Environmental: National environmental services company contracted as the Town's garbage, recycling, and yard waste collection provider. Acts as a vendor/ecosystem participant rather than a direct competitor, supplying a critical municipal service under contract.
• Envirolink: Regional utility services contractor providing emergency after-hours sewer and water response for the Town of Bailey; functions as a service provider/ecosystem partner enabling the Town to maintain 24/7 utility coverage without dedicated internal staff.

Direct peers

• Town of Lucama, NC: Small town in adjacent Wilson County, NC offering the same bundle of municipal services (water, sewer, garbage, police, zoning) with a comparable small-staff operating model and rural-to-suburban service area.
• Town of Spring Hope, NC: Small Nash County, NC municipality providing comparable municipal services including water, sewer, police, zoning, and solid waste collection through its own staff and contracted providers. Closest peer in scale, geography, and service mix.
• Town of Nashville, NC: Nash County, NC town of similar small-town profile offering municipal utilities, police, zoning, and code enforcement services through a comparable governance structure with elected commissioners and a town administrator.
• Town of Middlesex, NC: Small Nash County municipality with similar population scale providing municipal water, sewer, garbage, and zoning services; operates with a similarly lean town hall staff and elected board structure.
• Town of Sims, NC: Small Wilson County, NC town providing analogous municipal governance, utility, and code enforcement services with a similarly constrained budget and staff footprint.

Broad incumbents

• Nash County Government, NC: County-level government providing building permits, property tax collection, landfill operations, and emergency communications dispatch for the Town of Bailey; operates a broader portfolio of regional services that overlap with municipal functions.
• City of Wilson, NC: Larger neighboring municipality in Wilson County providing overlapping municipal utility, public safety, and zoning services; serves as a regional incumbent offering the same service categories with broader geographic reach.
• City of Rocky Mount, NC: Larger municipality in Nash County providing the same categories of municipal services (water, sewer, police, zoning, code enforcement) but at significantly greater scale, broader service territory, and with substantially larger staff and budget.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TownOfBaileyNC
• LinkedInlinkedin.com/company/townofbailey

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Bailey