Town of Tazewell

What Town of Tazewell does

The Town of Tazewell is a municipal government entity incorporated in 1866 and located in Tazewell County in the heart of scenic Southwest Virginia Appalachia. Operating under a council-manager form of government with an elected Mayor and Town Council, the Town delivers a comprehensive suite of municipal services to residents and businesses within its corporate limits, including administration, public works, public safety (police, fire, EMS), utilities (water/sewer/garbage), zoning and building permits, parks and recreation, and economic development support through the Industrial/Economic Development Authority. The Town's service footprint spans the main Town Hall at 211 Central Avenue, North Tazewell facilities including Lincolnshire Park and The Rink, and a Recycling Center, with 24/7 emergency services and standard business hours for administrative functions.

The Town's underlying technology stack is modest and non-proprietary: a WordPress-based public website serves as the primary information and document repository, online tax and water payments are routed through the third-party Paymentus platform, and the CodeRED Weather Warning system handles geographic emergency notifications across voice, text, and email. The Town publishes Town Council meeting recordings on a dedicated YouTube channel (typically posted within 24-48 hours) and maintains a business directory of licensed local establishments. There is no disclosed proprietary technology, software product, or platform architecture.

Revenue is generated through a diversified municipal mix: recurring property taxes, recurring water/sewer/garbage utility billing, recurring business licensing for establishments in Tazewell and North Tazewell, transaction fees from online payment processing (charged by the third-party processor), and various fees set by Town Council. The Town also administers grant programs (notably a Locus-funded $90,000 Rural Business Digital Growth and Innovation Grant for Tazewell and Buchanan Counties) and pursues tourism-driven economic activity via the Back of the Dragon scenic route, Main Street revitalization through Tazewell Today, and recurring community events including Music on Main Cruise-In, Main Street Moments, Oktobrewfest, and the Main Street Winter Market. Customer segments are geographic (residents, businesses within corporate limits, and visitors/tourists), and the Town is governed democratically rather than by shareholders or private capital.

Name

Town of Tazewell

Legal name

Town of Tazewell

Website

https://townoftazewell.org

Company type

Public

Founded year

1866

Operating status

Operating

Headcount range

1–10 employees

Short description

The Town of Tazewell is a municipal government in Tazewell County, Virginia, delivering utility, public safety, recreation, zoning, and economic development services to residents, businesses, and visitors within its corporate limits.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Waste Collection (56211), Sewage Treatment Facilities (22132), Administration of Environmental Quality Programs (9241), Justice, Public Order, and Safety Activities (922)

SIC

Sanitary Services (4950), Water Supply (4941)

akta.pro industry

PRIMARYBPAIACAD

Municipal Tax & Revenue Administration (Local)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAH

Solid Waste & Recycling Services Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Public utilities management
• Emergency services
• Recreation facilities
• Local government administration

Headquarters

HQ city

North Tazewell

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Taxes and Fees: The Town of Tazewell collects property taxes, utility billing (water/sewer/garbage), and various municipal fees from residents and businesses within its corporate limits.
2. Business Licensing: The town issues and maintains business licenses for businesses operating within the corporate limits of the Town of Tazewell and North Tazewell.
3. Online Payment Processing: The town offers online payment portals for water payments and tax payments through Paymentus, with processing fees charged by the service provider.

Distribution channels5 records

Marketing channels7 records

Core offering

The Town of Tazewell is a municipal government providing public services to residents and businesses within its corporate limits in Tazewell County, Virginia. Its core offerings include water/sewer/garbage utilities, property tax collection, business licensing, zoning and building permits, police/fire/EMS emergency services, recycling, recreation facilities (Lincolnshire Park, The Rink, Aqua Park), community events and festivals, and economic development support through the Industrial/Economic Development Authority (I/EDA). Online tax and water payment processing is offered through the Paymentus portal, and emergency alerts are delivered via the CodeRED notification system.

Product overview

Town of Tazewell offers a comprehensive municipal services platform consisting of local government administration, public safety (police, fire, EMS), public works (water, sewer, garbage utilities), recreation facilities, and community development services. The town's digital presence includes an official website providing online payment systems for taxes and utilities, meeting calendars, document repositories, a business directory, emergency notifications via CodeRED, and information about community events and facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Water, Sewer, and Garbage Utility Services Recurring municipal utility billing for water, sewer, and garbage collection provided to residents and businesses within the corporate limits, administered through the Treasurer's office with one-time-per-12-month leak and pool adjustments.
• Property Tax Collection
• Online Water/Sewer/Garbage Bill Payments Online electronic payment system for water, sewer, and garbage utility bills via the Paymentus portal, with phone payment option and provider service fees.
• Online Tax Payments Online electronic payment system for town property taxes via the Paymentus portal, with phone payment option and provider service fees.
• Police Department Services
• Fire Department Services 24/7 municipal fire suppression and fire prevention services for the Town of Tazewell.
• Emergency Medical Services (EMS) 24/7 municipal emergency medical response services delivered by the Town of Tazewell EMS department, whose members share a combined 229 years of experience.
• CodeRED Emergency Notification System Free geo-targeted emergency notification service for Tazewell and Tazewell County residents, delivering alerts to cell phone, land line, text, or email, including automatic National Weather Service warnings.
• Recycling Center Public recycling facility at 403 Steeles Lane, behind the Town EMS building, operating Monday-Saturday dawn to dusk under 24/7 surveillance.
• Business Licensing Issuance and maintenance of business licenses for commercial establishments operating within the corporate limits of Tazewell and North Tazewell.
• Zoning, Building, and Property Maintenance Permits Zoning review, building permits, and property maintenance enforcement administered by the Building Official for properties within the Town's corporate limits.
• Lincolnshire Park Recreation Facility Municipal park at 3119 Riverside Drive in North Tazewell, featuring softball fields, a lake for fishing, Aqua Park, pool, splash pad, and access to recreation programs.
• The Rink at Lincolnshire Seasonal ice skating rink operated by the Town of Tazewell Recreation Department at Lincolnshire Park.
• Tazewell Train Station & Visitors Center Historic train station serving as the town's visitors center and one of two remaining depots along the Clinch Valley line, hosting events and community programming.
• Facility Rentals Booking and rental of town recreation and event facilities for community and private use through the Recreation Department.
• Online Business Directory Free online directory of businesses within the corporate limits of Tazewell and North Tazewell, featuring contact information, photos, social media links, and optional 45-second videos.
• Industrial/Economic Development Authority (I/EDA) Programs Economic and industrial development support including business incentives, I/EDA CARES Act grants, EBAG grants, and partnership on the Locus Rural Business Digital Growth & Innovation Grant ($90,000 total, $5,000+ per business) for Tazewell and Buchanan Counties.
• Community Events and Festivals Annual community programming including Music on Main & Cruise-In (June and July), Main Street Moments festival (fourth Friday/Saturday in July), Oktobrewfest (October), Main Street Winter Market (December), Juneteenth, and 4-H Week celebrations.

Quantifiable outcome

• Safety recognition as one of the twentieth safest communities statewide in Virginia
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• Tazewell CountycoreStrategic or Co-development Partner · 13 May 2025The Town works with Tazewell County on various initiatives including Billy Wagner Park project (Resolution of Support approved), Joint I/EDA meetings, and property donation discussions. Town Council member Glen Keen serves on both Town Council and Town I/EDA.
• Tazewell County Moose Lodge #198minorOthers · 10 December 2024The Lodge donated $16,464.84 to the Town of Tazewell Police Department for the purchase of new firearms, holsters, magazines, and ammunition to support community safety.
• Tazewell County Chamber of CommercecoreStrategic or Co-development Partner · 13 August 2024The Chamber and Town collaborate on events including Oktobrewfest and business support initiatives. Chamber Executive Director Pam Meade presents annual event requests and fundraising updates to Town Council.
• Friends of JuneteenthminorStrategic or Co-development Partner · 14 May 2024Organizes the annual Juneteenth celebration in Tazewell County with support from Town of Tazewell. The celebration includes programs on Main Street, walking parades, worship services, and community fellowship.
• Four Seasons YMCAcoreStrategic or Co-development Partner · 14 June 2022The Town of Tazewell partners with Four Seasons YMCA for community programming including spring soccer programs at Lincolnshire Park. Town Council designates a Council Representative to serve on the YMCA board of directors. Vice Mayor Beasley was approved as Council Representative on the Four Seasons YMCA board.
• Upper Tennessee River RoundtableminorStrategic or Co-development PartnerA nonprofit organization with an interest in improving water quality in the Upper Tennessee River Watershed, an area that encompasses Tazewell and approximately 35 other counties. They hold workshops and partner with local agencies for environmental quality events including tire removal from rivers, rain barrel construction, and repurposing craft workshops.
• Back of the DragoncoreGTM or Marketing PartnerScenic motorcycle route based in Tazewell that hosts major events including OTR festival and Rt 16 Rally and Music Festival. Partnership for community tourism events held at Back of the Dragon headquarters and at Tazewell County Fairgrounds.
• Foundation MotocoreGTM or Marketing PartnerOrganizes the annual Old Town Revival (OTR) event held at Back of the Dragon and Tazewell County Fairgrounds. The multi-day event features stunt shows, vendors, food trucks, and live music. Town Council reviews and approves event requests annually.
• Tazewell TodaycoreStrategic or Co-development PartnerLocal Main Street revitalization organization dedicated to developing a welcoming center that represents the heart of Tazewell through shopping, dining, working, and playing opportunities. Partners with Town on events including Main Street Moments festival and coordinates Business Bridge Hour sessions.
• Friends of Southwest VirginiaminorStrategic or Co-development PartnerNonprofit organization requesting partnership support from Town of Tazewell. Request was under review during budget planning sessions to determine if this annual partnership should be included in the proposed budget.
• Feeding Southwest VirginiaminorStrategic or Co-development PartnerFeeding Southwest Virginia is interested in including Tazewell as a monthly stop for their mobile marketplace program which helps prevent food insecurity by providing food at reduced rates.
• Uncharted AdventurescoreGTM or Marketing PartnerLocal outdoor enthusiast business at 3315 Riverside Drive offering side by sides, motorcycles, mowers/tractors, campers, and trailers with financing and servicing. Collaborates on Rt 16 Rally and Music Festival along with Wayfarer Appalachia and Back of the Dragon.
• Wayfarer AppalachiaminorGTM or Marketing PartnerLocal business and collaborator on Rt 16 Rally and Music Festival event along with Uncharted Adventures and Back of the Dragon. Restaurant and mercantile at 386 Main Street with multiple stages for live musical performances.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Town of Richlands, VA: Tazewell County neighbor town providing water/sewer utilities, public safety, and recreation services. Directly comparable geographic and operational peer in the same county region.
• Town of Wytheville, VA: Nearby Southwest Virginia town providing comparable municipal services including utilities, recreation, and tourism programming (e.g., near I-81 corridor). Similar service mix and regional operating context as Tazewell.
• Town of Marion, VA: Small Southwest Virginia town of comparable size with similar municipal services (utilities, public safety, recreation, Main Street revitalization). Most direct functional peer given similar Appalachia geography, town-scale economy, and council-manager governance.
• Town of Pulaski, VA: Southwest Virginia town administering water/sewer utilities, public safety, parks, and Main Street-style revitalization. Comparable size and service-delivery model to Tazewell.
• Town of Bluefield, VA: Small Virginia town near the West Virginia border offering similar municipal services including utilities, emergency services, parks, and tourism programming. Comparable Appalachian town profile.
• Town of Lebanon, VA: Small Russell County seat in Southwest Virginia offering comparable municipal services including utilities, public safety, parks, and economic development. Directly comparable scale and service mix.
• Town of Abingdon, VA: Historic Southwest Virginia town with strong tourism programming (Virginia Creeper Trail, Barter Theatre), Main Street revitalization, and full municipal utility and recreation services. Comparable as a slightly larger small-town peer with similar governance model.
• Town of Galax, VA: Southwest Virginia town with active tourism economy (Old Fiddlers' Convention), Main Street revitalization, and full municipal service delivery. Comparable size and Appalachian economic base.
• Town of Bedford, VA: Small Virginia town administering comparable municipal services with active tourism (D-Day Memorial, National D-Day Memorial Foundation) and small-business grant programming. Comparable governance and service-delivery model.

Others

• Tazewell County, VA: The county government that encompasses the Town of Tazewell. Engaged in joint initiatives (Billy Wagner Park, Joint I/EDA meetings, CodeRED emergency notifications), making it the closest intergovernmental peer and frequent collaborator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@TownofTazewell
• Facebookfacebook.com/townoftazewell
• Instagraminstagram.com/town_of_tazewell
• LinkedInlinkedin.com/company/town-of-tazewell-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Tazewell