What Totem Technologies S.a. does

Totem Technologies S.a. is a privately held, founder-led software development firm headquartered in Santa Ana, San José, Costa Rica, founded in 2008. The company provides nearshore custom software development, IT staff augmentation, digital transformation consulting, and UX/UI design services to enterprise and mid-market clients across North America and Latin America, including the United States, Canada, Mexico, Colombia, and Guatemala. Its delivery is anchored in full-stack engineering using Node.js, C#, MongoDB, Angular, React, React Native, and Flutter, supported by cloud infrastructure on AWS, DevOps tooling (Jenkins, GitLab), and third-party integrations with Stripe, Shopify, WooCommerce, Google Maps, and Facebook.

The firm monetizes through three primary revenue streams: project-based custom software development (web and mobile applications), IT staff augmentation billed on an hourly or monthly basis, and digital transformation consulting engagements structured as project work or ongoing retainers. Pricing is quote-based and not publicly disclosed, with flexible engagement models and multi-year contract cadences cited. The go-to-market is sales-led, combining direct enterprise field sales with website-driven inbound inquiries and content marketing, supported by prominent client testimonials from organizations including Boats Group, 10 Pearls, CINDE, Altavista Corrugados, Amazon Prime, and Grupo Monge.

The business is differentiated primarily by Costa Rica's geographic and cultural proximity to North American clients and a 15-plus year recruitment track record that has produced developers with 10-plus year tenures at the same client. The company has no disclosed funding rounds, no institutional investors, no parent entity, and no patent or certification portfolio in the source data. Founders Carlos Zuniga and Ignacio are referenced repeatedly in client testimonials and content authorship, indicating an operating culture where senior leadership is directly engaged with delivery.

Name

Totem Technologies S.a.

Legal name

Totem Technologies S.a.

Website

https://totemcr.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Totem Technologies S.a. is a Costa Rica-based nearshore software development firm that provides custom web and mobile application development, IT staff augmentation, UX/UI design, and digital transformation consulting primarily to enterprise and mid-market clients in the United States, Canada, and Latin America.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Custom Application Development (Web/Mobile/Desktop) (BPAEAFAA)

Keywords

• Custom software development
• IT staff augmentation
• Nearshore development services
• Mobile app development
• Digital transformation services

Headquarters

HQ city

San José

HQ country

Costa Rica

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Project-based custom software development services including web applications, mobile apps, and digital transformation solutions. Revenue is generated through one-time project fees based on scope, complexity, and timeline requirements.
2. IT Staff Augmentation: Nearshore staff augmentation services providing skilled IT professionals (front-end, back-end, mobile developers, QA engineers, UI/UX designers) to client teams. Revenue generated through hourly or monthly billing for augmented staff members, typically billed monthly based on the number of resources and engagement duration.
3. Digital Transformation Services: Consulting and implementation services for digital transformation projects including legacy system modernization, cloud migration, and process automation. Revenue typically structured as project-based engagements or ongoing consulting retainer.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Totem Technologies S.a. is a Costa Rica-based nearshore software development firm that designs, builds, and modernizes custom web and mobile applications for enterprise and mid-market clients. The company delivers end-to-end services spanning UX/UI design, full-stack custom development, IT staff augmentation, and digital transformation consulting, leveraging Costa Rica's proximity and cultural alignment with North America.

Product overview

Totem Technologies S.a. is a Costa Rican software development company offering a portfolio of services including Custom Web Apps and Custom Mobile Apps as core development products, supported by User Experience and User Interface Design services. The company also provides IT Staff Augmentation for nearshore talent placement and Digital Transformation consulting for legacy modernization. These services work together as an end-to-end product development offering—from UX/UI design through full-stack development and staff augmentation—to help businesses streamline operations and modernize systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Web Apps Tailored web application development services that streamline business operations and boost productivity for enterprise and mid-market clients, using modern front-end and back-end technologies.
• Custom Mobile Apps Cross-platform mobile application development for iOS and Android using React Native and Flutter, including UX design, financial technology solutions with payment gateway integration, and third-party API integrations.
• IT Staff Augmentation Nearshore IT staff augmentation providing skilled Costa Rican software developers including Front-End Engineers (Angular JS, React JS), Back-End Engineers (Node JS, C#, Postgres, MongoDB, AWS Microservices), Mobile App Developers (React Native), and QA Engineers to client teams on flexible engagement models.
• Digital Transformation Digital transformation and legacy system modernization consulting including e-commerce integration, intelligent automation, data analytics, and cloud computing solutions, acting as a strategic consulting partner for clients modernizing core systems.
• User Experience (UX) Design Services User experience design services including user research, wireframing, prototyping, information architecture, and user persona creation, delivered through a Design Thinking process for businesses seeking to improve conversion and customer satisfaction.
• User Interface (UI) Design Services User interface design services creating visually appealing and user-friendly interfaces with best practices including usability testing, consistency in design elements, and typography legibility for web and mobile products.

Quantifiable outcome

• Resources become productive in just two months compared to four months with other providers
• +6 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

One partnership is on record.

• CINDE (Coalición de Iniciativas de Desarrollo Económico)coreStrategic or Co-development PartnerCINDE, the world's number one Investment Promotion Agency, is a client of Totem for platform maintenance and operation services. Totem serves as their technological ally, improving efficiency in services offered to people and companies, providing better user experience and greater user engagement. This relationship also positions Totem as a trusted digital transformation partner in the Costa Rica region.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Capgemini: Capgemini is a global IT services leader offering application development, digital transformation, and managed services to enterprise clients worldwide. Competes with Totem for enterprise custom development and digital transformation engagements at the upper end of the market.
• Globant: Globant is a NYSE-listed global IT services giant with major nearshore delivery hubs across Latin America, offering custom software development, digital transformation, and staff augmentation. Competes with Totem for the same enterprise nearshoring budgets but at vastly greater scale and brand recognition.
• Thoughtworks: Thoughtworks is a global technology consultancy providing custom software development, digital transformation, and design services to enterprise clients. Overlaps with Totem on custom dev, digital transformation, and UX/UI services though serves a broader global market.

Direct peers

• 10Pearls: 10Pearls is a nearshore digital development consultancy providing custom software, mobile, and design services to enterprise clients in the US. Notably, 10Pearls is also a customer of Totem (staff augmentation), evidencing direct overlap in service offerings and target customer base.
• BairesDev: BairesDev is the largest Latin America-based nearshore software development firm, providing custom web/mobile development and staff augmentation to US/Canadian enterprise clients. Directly comparable to Totem in service mix, GTM, and nearshore value proposition, though at vastly greater scale.
• Gorilla Logic: Gorilla Logic is a nearshore software development firm with a major delivery center in Costa Rica offering custom development, staff augmentation, and digital transformation to US enterprise clients. Nearly identical service mix and Costa Rica-based delivery model as Totem.
• Belatrix Software: Belatrix is a nearshore software development and IT services firm with delivery centers across Latin America serving North American clients. Comparable in custom development, staff augmentation, and UX/design service mix with a similar nearshore value proposition.
• Konstellation Group: Konstellation is a nearshore software development firm with operations across Latin America including Costa Rica, providing custom development and dedicated teams to North American clients. Direct geographic and service overlap with Totem.
• Rootstack: Rootstack is a nearshore software development firm based in Latin America (Panama) offering custom web/mobile app development and staff augmentation to US clients. Comparable offering and GTM motion, with similar scale and LatAm delivery model.
• Avantica Technologies: Avantica is a Costa Rica-headquartered nearshore software development and QA services company serving North American clients. Directly comparable on geography, service portfolio (custom dev, mobile, QA/staff aug), and customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Customer concentration

• LinkedInlinkedin.com/company/totem-software

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Totem Technologies S.a.