Volunteers of America South Central Louisiana

What Volunteers of America South Central Louisiana does

Volunteers of America South Central Louisiana (VOASCLA) is a regional 501(c)(3) nonprofit affiliate of the national Volunteers of America organization, founded in Baton Rouge in 1921 and serving 27 parishes across South Central Louisiana. The organization operates nine core human services programs — Behavioral Health, Children & Family Services, Partnerships in Child Care (the state-designated Resource and Referral agency for 23 parishes), HIV/AIDS Services (Ryan White Part A and HOPWA), Housing & Homeless Services, Disability Services, Veteran Services (SSVF), Senior Services, and Turning Point Reentry — supported by ancillary sub-brands including The Reilly Center for Children & Families, the One-Stop Homeless Services Center, the Reilly Counseling Center, and Child First. Service delivery is geographically distributed across four regional headquarters (Baton Rouge, Lafayette, Lake Charles, Alexandria) plus multiple program-specific offices, with mobile outreach to homeless encampments. The technology stack is conventional nonprofit infrastructure (WordPress CMS, Fundraise Up and Feathr.co donation processing, Google Analytics, CleanTalk anti-spam) rather than proprietary platforms; core technology is human service delivery rather than software. The organization is CARF-accredited (fourth three-year term, February 2024, 99.8% compliance) and has no AI/ML capabilities, no patents, and no funding rounds or M&A activity in the input data.

VOASCLA's business model is a hybrid of government contracting, charitable fundraising, and corporate giving rather than fee-for-service pricing. Revenue streams include federal and state government grants and contracts (HUD housing programs, Ryan White HIV/AIDS, SSVF for veterans, HOPWA, DCFS referrals), individual and corporate donations processed through online platforms and mail, planned giving via the Ballington and Maud Booth Legacy Society, and the Workforce Child Care Tax Credit program (effective January 1, 2026, replacing the School Readiness Tax Credit) which enables businesses to receive a 100% refundable Louisiana state tax credit up to $5,000 for donations to Partnerships in Child Care. Services are provided to clients at no cost, consistent with the nonprofit mandate. The organization is led by President & CEO Dave Kneipp (since July 2019), COO Eboness Black, PhD (25+ year tenure, Lean Six Sigma Black Belt), CFO Terry Anderson (CPA), CHRO Becky Amerson, and CDO Shannon Abney. No external investors, venture capital, or private equity ownership is present.

Name

Volunteers of America South Central Louisiana

Legal name

Volunteers of America South Central Louisiana, Inc.

Website

https://voascla.org

Company type

Private

Founded year

1921

Operating status

Operating

Short description

Volunteers of America South Central Louisiana is a 501(c)(3) nonprofit founded in 1921 that delivers housing, behavioral health, child and family, veteran, HIV/AIDS, disability, and senior services across 27 Louisiana parishes, serving 38,000+ individuals annually through government contracts, donations, and corporate giving.

Ownership category

akta.pro rank

Product category

Human and Social Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGACAC

Community Health, Prevention & Health Education

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGACAD

Mental Health & Crisis Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGALAC

Affordable Housing & Community Development (Housing, Community Land Trusts)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

SECONDARYBPAGADAO

Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits

Business & Public Services/Nonprofit, NGO & Social Services/Education & Youth Development Nonprofits

Keywords

• Human services nonprofit
• Housing assistance programs
• Behavioral health services
• Veteran support services
• Early childhood education

Headquarters

HQ city

Baton Rouge

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Charitable Contributions: Individual and corporate donations processed through online platforms (Fundraise Up, Feathr.co) and mail-in contributions. Tax-deductible gifts under 501(c)3 status.
2. Government Grants and Contracts: Funding from federal and state programs including HUD housing programs, Ryan White HIV/AIDS program, SSVF for veterans, and various state human services contracts.
3. Workforce Child Care Tax Credit: Businesses donate up to $5,000 to Partnerships in Child Care for a 100% refundable Louisiana state tax credit. Renamed from School Readiness Tax Credit effective January 1, 2026.
4. Planned Giving and Legacy Gifts: Ballington and Maud Booth Legacy Society accepts planned gifts including wills, stocks, real estate, IRA beneficiaries, charitable trusts, and gift annuities.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Volunteers of America South Central Louisiana (VOASCLA) is a faith-based 501(c)(3) nonprofit that delivers a comprehensive continuum of human services across 27 Louisiana parishes from offices in Baton Rouge, Lafayette, Lake Charles, and Alexandria. Its offerings include housing and homeless programs (transitional, permanent supportive, rapid rehousing, SSVF), behavioral health and counseling, children and family services (therapeutic foster care, Homebuilders, Child First), early childhood education through Partnerships in Child Care, HIV/AIDS case management (Ryan White, HOPWA), disability services, senior services, and reentry programming for formerly incarcerated individuals.

Product overview

Volunteers of America South Central Louisiana operates as a diversified human services organization offering multiple interconnected programs across 27 Louisiana parishes. The organization functions as a platform of services organized around key social service domains: Behavioral Health Services (including Reilly Counseling Center and Child First), Children & Family Services (Therapeutic Foster Care and Homebuilders), Early Childhood Care & Education (Partnerships in Child Care with Workforce Tax Credit), Housing & Homeless Services (including the One-Stop Homeless Services Center), Disability Services (Supported Living and Day Habilitation with Geaux Groups), Veteran Services (SSVF and housing programs), HIV/AIDS Services (HOPWA and Ryan White), Senior Services, and Reentry Services. Programs like Reilly Center for Children & Families serve as integrated hubs combining multiple service lines. The organization also runs fundraising initiatives including Celebration for Change, Operation Backpack, and Hope Under the Tree to support service delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Partnerships in Child Care (PICC): State-designated Resource and Referral agency for 23 parishes providing support for child care providers and parents of children from birth to age five.
• The Reilly Center for Children & Families
• The Reilly Counseling Center
• One-Stop Homeless Services Center
• Turning Point Reentry
• Supportive Services for Veteran Families (SSVF)

Products and services

• Housing and Homeless Services Transitional housing, permanent supportive housing, rapid rehousing, homeless outreach, and coordinated entry services for individuals and families experiencing homelessness or housing instability across 27 Louisiana parishes.
• Behavioral Health Services Mental health and behavioral health services including therapy, case management, Assertive Community Treatment (ACT), and community-based support for individuals and families with mental illness, trauma, or substance abuse needs.
• Children and Family Services Therapeutic foster care, early intervention, counseling, and family preservation services for at-risk children and families, including the Homebuilders and Therapeutic Foster Care programs.
• Partnerships in Child Care (PICC) State-designated Resource and Referral agency providing early childhood education support, training, technical assistance, and professional development to approximately 400 child care providers across 23 Louisiana parishes.
• Veteran Services (SSVF) Supportive Services for Veteran Families (SSVF) program providing financial assistance, deposits, rental support, shallow subsidy housing assistance, and housing placement to veteran households to prevent homelessness across multiple regions.
• HIV/AIDS Services Comprehensive HIV/AIDS support including HOPWA tenant-based housing assistance (18 months), Ryan White Part A case management, medical care coordination, and prevention services for individuals in Region II of Louisiana.
• Turning Point Reentry Reentry program for Central Louisiana helping formerly incarcerated individuals secure employment, housing, and education to reduce recidivism and improve public safety.
• Disability Services Supported living, day habilitation with Geaux Groups community programs, and residential services for adults with developmental and intellectual disabilities.
• Senior Services Housing and care services for seniors including Elderly Waiver Support Coordination and affordable housing options.
• One-Stop Homeless Services Center Comprehensive homeless services center in Mid-City Baton Rouge offering permanent housing, case management, behavioral health services, medical and dental care, legal services, and Kids Zone childcare through co-located partners.
• Workforce Child Care Tax Credit Program Louisiana program enabling businesses to receive a 100% refundable dollar-for-dollar state tax credit of up to $5,000 for donations to Partnerships in Child Care to support early childhood education.

Quantifiable outcome

• 38,000+ individuals served annually across 27 parishes
• +3 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• Turner IndustriescoreStrategic or Co-development Partner · 1 April 2023Turner Industries and Methanex raised $48,000 through Safe Days campaign during Methanex's G1 Turnaround for VOASCLA mental health services in Ascension Parish. Turner worked over 125,000 hours with peak headcount of 300 employees with zero OSHA recordables.
• Methanex (Geismar, Louisiana site)coreStrategic or Co-development Partner · 1 April 2023Methanex Geismar site partnered with Turner Industries to raise $48,000 for VOASCLA mental health services in Ascension Parish through Safe Days campaign during G1 Turnaround.
• Open Health Care CliniccoreStrategic or Co-development PartnerCo-located partner at One-Stop Homeless Services Center providing in-person and virtual medical, dental, and behavioral health appointments for homeless and at-risk individuals.
• Southeast Louisiana Legal ServicescoreStrategic or Co-development PartnerCo-located partner at One-Stop Homeless Services Center providing free legal advice and representation for low-income individuals in southeast Louisiana, including disability determination and mainstream resource enrollment assistance.
• Louisiana Department of Children & Family ServicescoreStrategic or Co-development PartnerReferral partner for Therapeutic Foster Care program accepting children and adolescents with emotional impairments, behavioral disorders, medically fragile conditions, and history of abuse/neglect from DCFS.
• Louisiana Area Human Services DistrictcoreChannel Partner/ Reseller/ DistributorReferral source for Assertive Community Treatment (ACT) program for individuals without Medicaid benefits in the Acadiana region.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Arc of Louisiana: Louisiana chapter of The Arc, providing services for individuals with intellectual and developmental disabilities — directly overlapping with VOASCLA's Disability Services (supported living, day habilitation) program in the same geography.
• Catholic Charities of Baton Rouge: Regional faith-based social services nonprofit serving the Baton Rouge area with counseling, adoption, refugee, and emergency assistance programs. Directly comparable faith-based human services peer operating in the same geography.
• Volunteers of America Greater New Orleans: Sister VOA affiliate covering Greater New Orleans; mentioned as a co-recipient of Home Depot Foundation veteran housing grants ($11.3M+ since 2011). Comparable program mix in adjacent Louisiana geography.
• Volunteers of America (National): National parent organization founded in 1896. Operates the same continuum of human services model (housing, behavioral health, veterans, children) across 46 states; VOASCLA is a regional affiliate. Direct peer by mission, service mix, and brand alignment.

Broad incumbents

• The Salvation Army: National faith-based nonprofit with overlapping services in housing, addiction recovery, veteran services, and emergency assistance. Operates at vastly larger scale with broader geographic footprint but overlapping mission and service lines.
• National Council on Aging: National nonprofit addressing aging services, including elderly waiver support coordination overlapping with VOASCLA's Senior Services program. Broad incumbent with overlapping senior-services programming.

Regional players

• Habitat for Humanity of Greater Baton Rouge: Regional affordable housing nonprofit serving East Baton Rouge Parish. Comparable mission focus on housing stability for low-income populations in the same geography, though narrower service scope.
• United Way of South Louisiana: Regional United Way affiliate funding and coordinating human services across South Louisiana parishes. Comparable geography and overlapping funder/partner base, though operates as a grantmaker rather than direct service provider.

Others

• Southeast Louisiana Legal Services: Co-located partner at VOASCLA's One-Stop Homeless Services Center providing free legal aid to low-income clients. Adjacent ecosystem participant serving overlapping client base in the same geography.
• Open Health Care Clinic: Federally Qualified Health Center co-located at VOASCLA's One-Stop providing medical, dental, and behavioral health to underserved populations. Ecosystem partner serving overlapping client population in Baton Rouge.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/VOASCLA
• YouTubeyoutube.com/voagbr1921
• Facebookfacebook.com/VOASCLA
• LinkedInlinkedin.com/company/voascla

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteers of America South Central Louisiana