What Samedi Software Inc. does

Samedi Software Inc. (legally samedi GmbH) is a Berlin-based, privately held healthcare SaaS company founded in 2008 that provides cloud-based patient coordination and digital workflow software to medical practices, medical care centers (MVZs), hospitals, and rehabilitation clinics across the DACH region. The platform is built around an intelligent online appointment calendar with 40+ integrations to German practice management systems (PVS) and hospital information systems (KIS), supporting online appointment booking, multi-resource planning, appointment chains, digital patient forms, KBV-recognized video consultations, white-label patient portals (KHZG-compliant for hospitals), and a virtual online reception. The company also offers an AI phone assistant (voicebot) and chatbot for autonomous 24/7 patient call handling and FAQ automation, and integrates wearable vital data into AI-supported patient pathway monitoring via a partnership with myoncare.

The technical foundation includes a European-patented end-to-end encryption technology with client-side encryption hosted on T-Systems infrastructure in Magdeburg, Germany, supported by ISO 27001, ISO 9001, and BSI C5 Type 2 attestations. The company reports more than 80 available features, 6,000+ customers across 7,000-10,000 healthcare institutions, approximately 48,000 doctors/service providers, 1,300 clinics, 220+ hospitals served, 40M+ managed patients, and 41 live branded patient portals with 30+ in implementation; it employs approximately 103 staff across 19 nationalities.

Revenue is generated through annual SaaS subscriptions with individually tailored, quote-based pricing aligned to institution size and selected modules; the company operates a direct enterprise field sales motion complemented by an inside-sales lead capture flow, technology partnerships (jameda, medatixx, Siemens Healthineers, InterSystems), and a referral program. Ownership appears concentrated with founder Prof. Dr. Alexander Alscher (CEO), with no disclosed external venture capital or institutional investor funding rounds.

Name

Samedi Software Inc.

Legal name

samedi GmbH

Website

https://samedi.com

Company type

Private

Founded year

2008

Operating status

Operating

Short description

Samedi Software Inc. is a Berlin-based healthcare SaaS company founded in 2008 that provides cloud-based appointment management, patient portals, AI phone assistants, and digital workflow software to medical practices, MVZs, hospitals, and rehabilitation clinics across the DACH region.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industries

EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), Patient Intake, Digital Registration & eForms (HLACAEAF), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

Keywords

• Healthcare appointment scheduling
• Patient portal software
• Telemedicine video consultation
• Medical practice management
• Digital patient communication

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Flexible subscription model with tailored packages; customers select modules and features based on their specific needs; from entry-level to comprehensive all-in-one solutions; pricing is individualized based on institution size and requirements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Samedi Software develops and sells a modular cloud-based e-health SaaS platform that enables healthcare institutions (medical practices, MVZs, hospitals, and rehabilitation clinics) to coordinate patients, appointments, and clinical workflows digitally. The platform bundles white-label online appointment booking, an intelligent scheduling calendar with multi-resource planning, digital patient forms, a KHZG-compliant patient portal, KBV-recognized video consultations, and AI-powered phone and chat assistants in a single German-hosted, end-to-end encrypted environment with 40+ integrations to practice management and hospital information systems.

Product overview

Samedi Software Inc. (samedi GmbH) offers a modular Software-as-a-Service (SaaS) e-health platform for the digital coordination of patients and clinical operations across medical practices, MVZs (medical care centers), and hospitals. The core platform is organized around the samedi Online-Terminkalender (Online Appointment Calendar) — an intelligent scheduling hub with 40+ interfaces to external practice management systems and hospital information systems — which coordinates appointments, staff, rooms, and equipment through multi-resource planning. Key integrated modules include: Online-Terminvergabe (white-label online appointment booking), the KI-Telefonassistent (AI Phone Assistant with voice bot for autonomous 24/7 call handling), Digitale Patientenformulare (digital patient forms for automated pre-appointment data collection), Patientenportal (white-label patient portal compliant with KHZG hospital requirements), Videosprechstunde (KBV-recognized video consultation), Chatbot (text-based FAQ chatbot for websites), and Online-Rezeption (virtual reception for prescription/sick note requests). The platform also offers Terminketten (appointment chain management), Vernetzung mit Zuweisern (referral network coordination), and Controlling-Möglichkeiten (reporting/benchmarking). Over 80 available features including AI support are offered, with more than 40 live individually branded patient portals. The platform manages approximately 40 million patients across ~7,000 healthcare institutions in the DACH region, with 6,000 customers and 10,000 institutional locations including 1,300 hospitals.

Differentiator

Problem solved

Functional benefit

Brands

• Digital Infusion: Creative web agency of samedi providing specialized E-Health web development and custom online presence solutions for samedi customers

Products and services

• samedi Online-Terminvergabe (Online Appointment Booking) White-label online appointment booking solution that lets patients book appointments directly on a practice's or clinic's own website, with multi-resource planning, appointment chain management, and guest-booking without creating a samedi account. Targets medical practices, MVZs, hospitals, and rehabilitation clinics seeking to reduce phone volume.
• samedi Online-Terminkalender (Online Appointment Calendar) Intelligent online scheduling calendar serving as the central hub for appointment coordination, integrating with practice management systems (PVS) and hospital information systems (KIS) via 40+ interfaces to enable workflow control and resource management for staff, rooms, and equipment across single and multi-site organizations.
• KI-Telefonassistent (AI Phone Assistant / Voice Bot) AI-powered voice-driven digital assistant that handles patient phone inquiries and appointment bookings autonomously 24/7 without staff intervention. Features natural language voice interaction, simultaneous multi-call handling, automatic call transcription, real-time calendar integration, and multilingual voice support, and includes a messenger add-on for follow-up chat.
• Videosprechstunde (Video Consultation) KBV-recognized video consultation solution for individual sessions or group consultations of up to 15 participants. Supports telemedical consultations, pre-operative briefings, and second-opinion discussions, with full integration into the samedi appointment calendar for streamlined scheduling-to-consultation workflow.
• Digitale Patientenformulare (Digital Patient Forms) Customizable digital patient forms covering medical history questionnaires, therapeutic questionnaires, and consent forms. Automatically delivered to patients and routed to staff before arrival, reducing paperwork and cryptographically secured against defects, forgery, or manipulation with digital seals.
• Patientenportal (Patient Portal) White-label patient portal branded in the customer's corporate identity (logo and colors), serving as the central digital hub for all patient services. Bundles appointment management, document exchange, messaging, AI chatbot, and pathway tracking, and is designed to comply with KHZG (Krankenhauszukunftsgesetz) patient portal requirements for German hospitals.
• Künstliche Intelligenz (AI Functions Suite) Suite of AI-powered features integrated into the samedi platform that includes the AI phone assistant (KI-Telefonassistent), the website chatbot, AI-based patient pathway monitoring with risk assessment, AI-assisted pathway design, and AI-supported continuous care coordination across hospital stay and post-discharge.
• Online-Rezeption (Virtual Reception) Virtual reception module on practice or clinic websites that lets patients request sick notes (AU), medical reports, or prescriptions online in a few clicks, with document downloads and FAQ support. Customizable to each institution's requirements and designed to reduce inbound phone calls and email volume.
• Chatbot (Website Chatbot) Text-based chatbot extension of the AI phone assistant for practice/clinic websites. Answers automated frequently asked questions around the clock using the same intelligent routing logic as the voice bot to capture and structure inquiries immediately, with flexible workflows customizable per institution.

Quantifiable outcome

• 15% increase in flu vaccination rates within 1.5 years through online booking system
• +5 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability11 records

Feature10 records

Partnerships

Seven partnerships are on record, tiered core and strategic.

• myoncarecoreStrategic or Co-development Partner · 11 September 2025Partnership to enable continuous patient care before and after hospital stay; integration of myoncare's patient pathway manager into samedi patient portal; clinics can define digital patient pathways, monitor recovery risks, and provide AI-supported care beyond hospitalization; enables continuous care chain (Continuous Care)
• InterSystemscoreStrategic or Co-development Partner · 20 August 2025Part of cross-industry community initiative led by Dr. med. Thies Eggers; joint development of blueprint for actor-neutral patient and care coordination; aims to create interoperable regional healthcare digitalization solutions
• Planfox (XITASO)coreStrategic or Co-development Partner · 20 August 2025Part of cross-industry community for regional digital care coordination; healthcare business unit of XITASO specializing in sustainable digital transformation of healthcare; contributes expertise in regional health platforms, patient portals, and telemedicine
• jamedacoreTechnology or IntegrationOnline platform for finding doctors and booking appointments; integration enables interoperable appointment management between jameda and samedi for comprehensive practice and clinic offerings
• medatixxcoreTechnology or IntegrationLeading practice software provider in German outpatient human medicine; medatixx HealthHub ecosystem integration enables connected future in healthcare
• Siemens HealthineersstrategicTechnology or IntegrationGlobal leader in medical technology offering innovative solutions for imaging, diagnostics, and therapy; integration partnership for comprehensive healthcare digitalization
• Digital InfusioncoreImplementation/ SI/ Consulting PartnerFull-service agency specialized in e-health; provides professional project management and custom solutions including creation and management of online presence; subsidiary creative web agency of samedi

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• medatixx: Major German practice management software vendor whose HealthHub ecosystem integrates with samedi. As a PVS incumbent with deep practice penetration, medatixx is both an integration partner and a direct competitor for scheduling/portal workflows at the practice level.
• MEIERHOFER: German vendor of hospital information systems (KIS) serving acute-care hospitals. Directly comparable to samedi's hospital segment, particularly for KHZG-compliant patient portal functionality integrated with the M-KIS platform.
• jameda (Docplanner Group): Germany's leading doctor search and appointment booking platform, now part of Docplanner. Listed as a samedi technology integration partner but also a direct competitor in online appointment booking and patient acquisition for medical practices.
• Doctolib: The dominant patient appointment booking and teleconsultation platform in DACH and France. Directly competes with samedi's online appointment booking and video consultation modules for the same medical-practice and hospital customer base, with significantly larger scale and capital base.
• DMI GmbH & Co. KG: German provider of hospital-wide patient portals and digital medical documentation solutions. A direct competitor for KHZG-driven hospital portal tenders, particularly in German acute-care hospitals.

Broad incumbents

• CompuGroup Medical (CGM): Leading European healthcare software vendor providing practice management (PVS), hospital information systems (KIS), and patient-facing tools. Competes with samedi across multiple PVS-adjacent categories and represents both a competitor and potential channel partner through its installed base.
• NEXUS AG: German healthcare IT vendor specializing in hospital information systems, radiology, and pathology software. Competes with samedi in the hospital patient portal and digital patient communication categories across DACH.
• Dedalus Group: European healthcare IT provider offering hospital information systems, diagnostic software, and patient engagement solutions. Competes with samedi for hospital patient portal business, particularly in the KHZG-driven hospital digitalization market in Germany.
• Caresyntax / i-SOLUTIONS Health: German vendor of hospital and radiology information systems. Competes with samedi's hospital segment for digital patient workflow and portal business, particularly in mid-sized German hospital networks.

Emerging players

• amedi: German healthcare IT provider offering appointment and resource management solutions for practices and clinics. A smaller-scale direct competitor focused on the practice scheduling segment where samedi also competes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/samedipeople

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samedi Software Inc.