ITSART OÜ

What ITSART OÜ does

ITSART OÜ is an Estonian private limited company (osaühing) registered in Tallinn in 2014, operating as a small-scale IT support provider targeting local small businesses. Its service portfolio covers computer maintenance and updates, website creation and maintenance, network construction and maintenance, and audio/video equipment installation and integration. The company publicly publishes a tiered hourly rate of 40 EUR for the first hour and 35 EUR for subsequent hours, with no recurring contract structure documented. It reaches customers via direct contact through [email protected] and phone (5251505), and references a single named relationship with Bern Hotel Tallinn.

The underlying delivery model is labor-based professional services rather than a productized platform; no proprietary technology stack, API, or software product is disclosed, and there is no evidence of AI/ML capability. The principal operator, Artur Stepanov, also runs a separate driving instruction sub-brand (Liiklusõpe / Arturi autoõppe) under auto.itsart.ee, alongside substitute teaching roles at Radial Autokool and theory teaching at Kullo Huvikool's auto ring. This dual-track operation, combined with a minimal digital footprint (one blog entry in 2025, no published posts beyond that), indicates the business functions more as an individual consultancy than as a scalable company. No funding, headcount data, certifications, patents, or institutional customers have been disclosed.

Name

ITSART OÜ

Legal name

ITSART OÜ

Website

https://itsart.ee

Company type

Private

Founded year

2014

Operating status

Operating

Short description

ITSART OÜ is a Tallinn, Estonia-based IT support provider offering computer maintenance, website creation, network setup, and AV services to local small businesses on an hourly basis (35-40 EUR/hour). The principal operator also runs an unrelated driving instruction sub-brand.

Ownership category

akta.pro rank

Product category

IT Support Services

NAICS

Administrative and Support Services (561), All Other Support Services (561990)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Application Outsourcing (AO) (BPAEAMAA)

Keywords

• IT support services
• Computer maintenance
• Network installation
• Website development
• Small business IT

Headquarters

HQ city

Tallinn

HQ country

Estonia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D

Revenue model

1. IT Support Services: ITSART OÜ generates revenue through hourly billing for IT support services provided to small businesses. Services include computer maintenance, website creation and maintenance, and network setup and maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

ITSART OÜ is an Estonian IT support company providing computer maintenance and updates, website creation and maintenance, network construction and maintenance, and audio/video technology services for small businesses. Services are billed hourly at 40 EUR for the first hour and 35 EUR per subsequent hour.

Product overview

ITSART OÜ operates as an Information Technology Support Active Response Team providing IT support services for small businesses. The company offers a unified portfolio of core IT services including computer maintenance and updates, website creation and maintenance, network construction and maintenance, and audio/video equipment services. Additionally, the company operates a driving instruction sub-brand (Arturi autoõppe) through a separate subdomain. The services are primarily targeted at small businesses in Estonia, with pricing offered at 40 euro for the first hour and 35 euro for subsequent hours.

Differentiator

Problem solved

Functional benefit

Brands

• Liiklusõpe: Traffic education service operated by Artur Stepanov, providing driving lessons and theory preparation for traffic and driving exams. Website: auto.itsart.ee

Products and services

• Arvutite hooldus ja uuendamine (Computer Maintenance and Updates) Computer maintenance and updates service for small businesses, including hardware installation, configuration, and ongoing support.
• Kodulehtede loomine ja hooldamine (Website Creation and Maintenance) Website creation and maintenance services, building and maintaining web presence for small businesses.
• Võrgu ehitamine ja hooldamine (Network Construction and Maintenance) Network construction and maintenance services for small businesses, including setup and ongoing network support.
• Heli ja video tehnika teenused (Audio and Video Equipment Services) Audio and video equipment services including installation, updates, and integration of audio/video systems.
• Arturi autoõppe (Driving Instruction) Traffic education and driving instruction services including theory preparation, practice driving lessons for both automatic and manual transmission vehicles, and exam preparation. Operated as a sub-brand by Artur Stepanov.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered minor.

• Kullo Huvikool (autoring)minorOthersArtur Stepanov, associated with ITSART OÜ, works as a theory teacher at Kullo Huvikool's auto ring, where children from age 10 can learn traffic-related knowledge.
• Radial AutokoolminorOthersArtur Stepanov, associated with ITSART OÜ, serves as a substitute teacher at Radial Autokool in Tallinn.
• Bern Hotel TallinnminorOthersReferenced in the company's blog feed, indicating a business relationship or customer connection with Bern Hotel Tallinn.

Recent moves4 records

Expansion highlights2 records

Emerging players

• Nortal: Estonian-founded international IT services and consulting firm delivering enterprise software, systems integration, and digital transformation. Comparable to ITSART as an Estonia-rooted IT services provider, though operating at a substantially larger scale and more strategic consulting tier.
• Helmes: Estonian-headquartered software development and digital services company serving Nordic and European clients with custom development and IT services. Comparable to ITSART as another Estonian IT services firm targeting commercial clients, though focused on custom software development rather than break-fix IT support.

Broad incumbents

• CGI Group: Global IT and business consulting services firm with extensive Nordic and Baltic operations delivering managed IT, systems integration, and application services. Comparable in providing outsourced IT services to commercial clients, though across a much wider geography and customer size spectrum than ITSART.
• ALSO Group: European IT distribution and services platform providing hardware, software, and value-added services to resellers and SMB customers. Overlaps with ITSART in SMB-facing IT services, though primarily through channel partners rather than direct local delivery.
• Bechtle AG: European IT solutions provider combining hardware supply, managed services, and IT support for SMBs and enterprises across multiple geographies. Comparable to ITSART's offering of bundled hardware, network, and AV services, though at continental scale.
• Dustin Group: Swedish-headquartered IT reseller and services provider offering hardware, software, and related support across the Nordics. Comparable to ITSART in delivering IT products and support to businesses in Northern Europe, with a much larger catalog and broader operational footprint.
• TietoEVRY: Major Nordic IT services and software company providing application, infrastructure, and consulting services. Comparable in delivering outsourced IT services to commercial clients across the Nordics and Baltics, operating at enterprise scale rather than the SMB niche ITSART serves.
• Atea: Nordic IT infrastructure and services provider delivering hardware, software, and managed services to businesses across the Nordics and Baltics. Comparable to ITSART in offering IT support and infrastructure services to commercial customers in the same geographic region, though at vastly greater scale and enterprise-oriented.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITSART OÜ