ENTERPRISE BUSINESS SYSTEMS SOLUTIONS (EBSS) LTD

What ENTERPRISE BUSINESS SYSTEMS SOLUTIONS (EBSS) LTD does

Enterprise Business Systems Solutions (EBSS) Ltd is a privately held UK-based managed IT services provider (MSP) headquartered in Birmingham and founded in 2013, operating under the brand "EBSS". The company delivers comprehensive IT infrastructure management to small and medium enterprises across the United Kingdom, organized around four core service lines: Managed IT Services, Cybersecurity Services, Monitoring and Management, and SAP Business One Consultancy. These are supported by a modular add-on stack including unified communications/VOIP, Microsoft Office 365 implementation, network design and implementation, disaster recovery, virtualization (Hyper-V/VMware), Fortinet Fortigate firewall deployment, Microsoft Azure services, web and email hosting, and anti-malware/anti-virus solutions (centered on Bitdefender). The company holds certified independent partnerships with SAP (for SAP Business One, including HANA deployments on-premise and in the cloud), Bitdefender, Fortinet, Microsoft Office 365, Acronis, HP, Lenovo, and Wasabi.

Name

ENTERPRISE BUSINESS SYSTEMS SOLUTIONS (EBSS) LTD

Legal name

Enterprise Business Systems Solutions Ltd

Website

https://ebss.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Short description

EBSS is a UK-based managed IT services provider offering fixed-fee IT support, cybersecurity, monitoring, and SAP Business One consultancy primarily to UK SMEs, with a noted FMCG vertical specialization.

Ownership category

akta.pro rank

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Fixed monthly fee for comprehensive managed IT services including monitoring, management, support, and infrastructure maintenance
2. SAP Business One Consultancy: Implementation and ongoing support services for SAP Business One ERP systems, including SAP B1 HANA on premise or cloud deployments

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

EBSS is a UK-based managed IT services provider offering 24/7 IT infrastructure management, cybersecurity protection, and monitoring services to SMEs for a fixed monthly fee. The company also operates as an independent SAP Business One consultancy, providing ERP implementation and ongoing support, including SAP B1 HANA on-premise or cloud deployments, with particular FMCG sector expertise.

Product overview

EBSS is a UK-based Managed IT Service Provider (MSP) offering a comprehensive suite of IT services primarily focused on enterprise clients. The core offering consists of Managed IT Services, Cyber Security Services, Monitoring and Management, and SAP Business One Consultancy. These are complemented by modular add-on services including VOIP/Unified Communications, Office 365 services, Network Design and Implementation, Disaster Recovery, Virtualization Services (Hyper-V/VMware), Fortigate Security Appliances, Microsoft Azure Services, Web/Email Hosting, and Anti-malware/Anti-Virus Solutions. The company operates on a 'Stress Free IT' managed services model with fixed monthly pricing for SMEs across the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT infrastructure management providing 24/7 monitoring, maintenance, support, and help desk services for UK SMEs for a fixed monthly fee. Targets UK small and medium enterprises that lack dedicated internal IT staff.
• Cybersecurity Services 360-degree layered protection including risk evaluation, policy reviews, IT governance, disaster recovery planning, employee training, and multi-factor authentication implementation for UK SMEs.
• Monitoring and Management Infrastructure monitoring and management services for servers, firewalls, routers, switches, and wireless networks with 24/7 coverage and 1-hour emergency response. Sold as a standalone managed service to UK SMEs.
• SAP Business One Consultancy Independent SAP Business One implementation and ongoing support services with over a decade of experience, including SAP B1 HANA on-premise or cloud deployments, with FMCG sector specialisation and dozens of completed implementations across multiple industries.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core.

• BitdefendercoreTechnology or IntegrationCybersecurity technology partner providing endpoint protection and security solutions as part of the 360 layered protection offering
• Fortinet (Fortigate)coreTechnology or IntegrationNetwork security technology partner providing Fortigate security appliances for firewall and network protection
• Microsoft Office 365coreTechnology or IntegrationCloud productivity platform integration including email backup, security, and productivity suite management
• SAP Business OnecoreTechnology or IntegrationCertified independent SAP Business One consultancy providing ERP implementation and support services including SAP B1 HANA on premise or cloud deployments

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• SCC: Large European IT services and solutions provider offering managed services, cloud, and cybersecurity across UK and EMEA. Overlaps with EBSS's full MSP stack but operates at significantly larger scale and serves enterprise customers.
• Computacenter: Large UK/European IT infrastructure and managed services provider serving enterprise and mid-market customers. Broader portfolio overlaps with EBSS in managed services, networking, and cybersecurity, but operates at much larger scale and serves bigger customers.
• Bytes Software Services: UK IT services and software licensing reseller providing managed and professional services. Comparable in serving UK customers with Microsoft and SAP solutions, but primarily a software licensing-focused business.
• Capita: Major UK IT outsourcing and business services group with a broad managed IT and digital portfolio. Wider scope and scale than EBSS but competes for mid-market and public-sector managed services contracts.

Direct peers

• The One Point: UK managed IT services and unified communications provider serving SMEs and mid-market, with recurring managed services contracts. Comparable to EBSS in IT support, VOIP/unified communications, and cloud services delivery model.
• Concorde IT Group: UK-based IT support and managed services provider for SMEs, with cybersecurity and cloud offerings. Closely matches EBSS in size, SME focus, and recurring managed services model.
• Sapphire Systems: UK-headquartered SAP Business One and SAP Business ByDesign partner offering ERP implementation and support to mid-market and SME customers. Directly overlaps with EBSS's SAP B1 consultancy and FMCG ERP implementations.
• ANS Group: UK-based managed cloud, security, and IT services provider serving mid-market and enterprise. Comparable to EBSS in cloud infrastructure (Azure), managed services, and cybersecurity offerings for UK customers.
• Technology Services Group (TSG): UK-based managed IT, cloud, and business software provider serving SMEs and mid-market customers across the UK. Directly comparable to EBSS in managed services breadth, Microsoft/SAP vendor alignment, and SME customer focus.
• Probrand: UK managed IT and procurement services provider targeted at SMEs and mid-market clients, offering IT support, cloud, and infrastructure services on a recurring basis - closely aligned with EBSS's managed services subscription model and SME focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ENTERPRISE BUSINESS SYSTEMS SOLUTIONS (EBSS) LTD