Towanda Borough

What Towanda Borough does

Towanda Borough is a second-class municipal government organized under Pennsylvania state law, located in Bradford County, Pennsylvania. The Borough provides essential public services to residents and property owners within its geographic jurisdiction, including water and sewer utilities, trash and recycling collection (contracted through Northern Tier Solid Waste Authority/NTSWA), parking management, building and zoning permits, property tax collection, and code enforcement. A joint water and sewer service arrangement with Wysox Township — operated through the Towanda Municipal Authority and Wysox Township Municipal Authority — extends utility service delivery beyond the Borough's own boundaries.

The Borough's operational technology stack consists primarily of standard third-party municipal SaaS platforms rather than proprietary systems. These include ParkMobile for contactless parking payments (active in the parking garage and along Court St, Pine St, and Washington St), iWorq for online permit applications, eCode360 for digital publication of Borough Codes and ordinances, and tocite.net for parking ticket payments. ACH Direct Withdrawal supports automated utility billing, and the Borough website (towandaborough.org) serves as the primary information hub. Service delivery is multi-channel: in-person counter service at the 724 Main Street Municipal Building, online self-service portals, phone/IVR customer service at 570-265-2696, mobile parking apps, and a physical secured drop box for tax payments.

The revenue model is composed of recurring property taxes, recurring water/sewer utility billing, transaction-based parking fees and fines, one-time permit and license fees, and transaction-based code violation fines (weed/grass, open burning, dog-at-large). No public fee schedule or operating budget is disclosed. The Borough operates with approximately 10–15 known staff across administration, utilities, code enforcement, accounts, and police functions, governed by an elected Borough Council and Mayor. As a government entity, there is no private capital, no equity structure, and no acquisition pathway; "growth" is structurally tied to the local population and tax base.

Name

Towanda Borough

Legal name

Borough of Towanda

Website

https://towandaborough.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Towanda Borough is a second-class municipal government in Bradford County, Pennsylvania, providing water/sewer utilities, tax collection, permits, code enforcement, parking, and waste services to residents and property owners within its jurisdiction, with joint water/sewer operations extending to Wysox Township.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Waste Collection (56211)

SIC

Water Supply (4941), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Water and sewer utilities
• Building permit services
• Parking enforcement
• Property tax collection

Headquarters

HQ city

Towanda

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Property Tax Collection: Real estate taxes collected by the Borough Tax Collector Lisa Miller. Tax payments can be made via secured drop box or by mail.
2. Water and Sewer Billing: Water and sewer services billed to customers of Towanda and Wysox Township Water & Sewer Systems. Supports online payments, ACH direct withdrawal, and phone payments.
3. Parking Fees and Fines: Revenue from metered parking (ParkMobile), parking garage fees, and parking violation tickets paid through the tocite.net portal.
4. Permit and License Fees: Building permits, zoning permits, sign permits, contractor registrations, and zoning hearing board application fees.
5. Code Violation Fines: Payments collected for code violation tickets including weed/grass violations (over 10 inches height), open burning violations, and dog-at-large violations.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Towanda Borough delivers essential municipal services to its residents and businesses, including water and sewer utilities (jointly with Wysox Township), building and zoning permitting, property tax collection, parking management, trash and recycling collection, code enforcement, and police protection. Services are delivered through the Municipal Building at 724 Main Street, online portals, phone support, and contracted partners such as NTSWA and ParkMobile.

Product overview

Towanda Borough operates as a local government municipality providing essential public services to residents. The borough offers water and sewer utilities, parking management, building and zoning permits, tax collection, recycling services, and administrative functions including meeting management and community event coordination. Services are delivered through the municipal building at 724 Main Street and the borough website, with an online portal for permit applications and utility payments.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Sewer Utility Service Water and sewer service provided jointly to residents and businesses in Towanda Borough and Wysox Township through the Towanda Municipal Authority and Wysox Township Municipal Authority. Customers are billed on a recurring cycle and can pay online, by ACH direct withdrawal (Easy Pay Plan), by phone, or in person.
• Property Tax Collection Collection of borough real estate taxes by Tax Collector Lisa Miller. Payments accepted via secured drop box or mail; receipts available with a stamped self-addressed envelope.
• Building and Zoning Permits Residential and commercial building permits, sign permits, zoning permits, and zoning hearing board applications submitted through the iWorq online portal (towandapa.portal.iworq.net).
• Parking Services Parking management in the commercial district including free three-hour parking (8:00 am – 5:00 pm Monday–Friday), metered street parking, a parking garage, and parking ticket payments through the tocite.net portal. Contactless payment is available via ParkMobile (text 'Park' to 77223 or use the app).
• Trash and Recycling Collection Curbside trash collection and every-other-Thursday recycling collection (with cardboard collected separately) contracted to Northern Tier Solid Waste Authority (NTSWA) for properties within Towanda Borough limits.
• Code Violation Enforcement and Payments Enforcement and payment processing for code violations including weeds/grass over 10 inches, open burning violations, and dog-at-large violations under Borough ordinances.
• Police Protection Services Law enforcement services delivered by the Towanda Police Department (Chief and station staff), operating from the municipal building complex with 24/7 emergency response and non-emergency administrative support.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Northern Tier Solid Waste Authority (NTSWA)coreOthersNTSWA is the contracted solid waste hauler within Towanda Borough limits. They handle curbside trash collection and recycling services. Recycling is collected every other Thursday. Cardboard is collected separately from other materials. Contact: 570-297-4177.
• Wysox TownshipcoreStrategic or Co-development PartnerJoint water and sewer services through the Towanda Municipal Authority and Wysox Township Municipal Authority. Shared infrastructure and billing systems serve customers in both municipalities.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Towanda Municipal Authority: Core operating subsidiary of the Borough that actually runs water and sewer services, managed by the same Borough Manager. Functionally the utility operating arm; provides a direct operational benchmark.
• Athens Borough, PA: Neighboring second-class borough in Bradford County, PA delivering the same core slate of municipal services — water/sewer, code enforcement, permits, tax collection — to a small population base. Directly comparable in scale, service mix, and statutory framework.
• Wysox Township: Towanda's joint-service partner for water and sewer through the Wysox Township Municipal Authority; shares billing systems and infrastructure with the Borough. Operates the same utility services for an immediately adjacent customer base.
• Canton Borough, PA: Small second-class borough in Bradford County providing water/sewer, permits, and code enforcement under the same Pennsylvania municipal framework. Comparable in scale and service scope to Towanda Borough.
• Northern Tier Solid Waste Authority (NTSWA): Contracted solid-waste and recycling hauler for Towanda Borough, handling curbside collection every other Thursday with separated cardboard stream. Comparable as a regional municipal-waste authority operating under similar Pennsylvania solid-waste regulations.
• Sayre Borough, PA: Adjacent Bradford County borough operating under the same PA Borough Code with overlapping municipal service responsibilities (utilities, parking, permitting, code enforcement). Closely comparable in operating model and regulatory environment.

Broad incumbents

• Pennsylvania American Water: Largest regulated water and wastewater utility in Pennsylvania, serving hundreds of communities across the state. Comparable as the broad incumbent in the same regulated water/wastewater category in which Towanda operates.
• Aqua Pennsylvania: Subsidiary of Essential Utilities providing water and wastewater services across Pennsylvania; operates regulated water/sewer systems in many small communities. Comparable as an established incumbent in the same utility category.

Others

• iWorq: Provider of the online permit-application portal used by Towanda for building, sign, and zoning permits. Enabling vendor for the Borough's permitting and contractor-registration workflow.
• ParkMobile: Mobile parking-payment platform that powers Towanda's contactless parking in the garage and on Court St, Pine St, and Washington St. Ecosystem participant / enabling vendor for one of the Borough's core commercial-district services.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/towanda-borough

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Towanda Borough